2008: UX research, design and testing for all - models for bringing accessibility and usability together

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Jonathan Hassell

Presentation given by Jonathan Hassell (Head of Audience Experience & Usability, BBC Future Media & Technology) at UK Usability Professionals Association event in 2008. Covers: 3 models for including disabled people in user-experience design of products (inclusion, personalisation, and beyond inclusion); pros and cons of integrating usability and accessibility; how and when to include disabled groups in user-research and user-testing methodologies

Tecnología Diseño

UX research, design and testing for all - models for bringing accessibility and usability together Jonathan Hassell Head of Audience Experience & Usability UPA event 7 th August 2008

What accessibility used to be… ,[object Object],[object Object],[object Object],[object Object]

What accessibility really should be… ,[object Object],[object Object],[object Object],[object Object],[object Object]

Supporting this direction for accessibility ,[object Object],[object Object],[object Object],[object Object]

Models for designing UX for all… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Models for designing UX for all… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Models for designing UX for all… ,[object Object],[object Object],[object Object],[object Object],[object Object]

So which model should you choose? ,[object Object],[object Object],[object Object],[object Object]

Models of user-research and testing for all… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How many categories are we talking about? ,[object Object],[object Object]

Is it better to do research together or separate? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Will integration work? - checking against research methodologies… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

But does it work in practice? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

e: jonathan@hassellinclusion.com t: @jonhassell w: www.hassellinclusion.com Contact me

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The Digital Insurer

This presentations targets students or working professionals. You may know Google for search, YouTube, Android, Chrome, and Gmail, but did you know Google has many developer tools, platforms & APIs? This comprehensive yet still high-level overview outlines the most impactful tools for where to run your code, store & analyze your data. It will also inspire you as to what's possible. This talk is 50 minutes in length.

Powerful Google developer tools for immediate impact! (2023-24 C)

Powerful Google developer tools for immediate impact! (2023-24 C)

Powerful Google developer tools for immediate impact! (2023-24 C)

MySQL Webinar, presented on the 25th of April, 2024. Summary: MySQL solutions enable the deployment of diverse Database Architectures tailored to specific needs, including High Availability, Disaster Recovery, and Read Scale-Out. With MySQL Shell's AdminAPI, administrators can seamlessly set up, manage, and monitor these solutions, ensuring efficiency and ease of use in their administration. MySQL Router, on the other hand, provides transparent routing from the application traffic to the backend servers in the architectures, requiring minimal configuration. Completely built in-house and supported by Oracle, these solutions have been adopted by enterprises of all sizes for their business-critical applications. In this presentation, we'll delve into various database architecture solutions to help you choose the right one based on your business requirements. Focusing on technical details and the latest features to maximize the potential of these solutions.

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Advantages of Hiring UIUX Design Service Providers for Your Business

Advantages of Hiring UIUX Design Service Providers for Your Business

Advantages of Hiring UIUX Design Service Providers for Your Business

Pixlogix Infotech

GenCyber Cyber Security Day Presentation

GenCyber Cyber Security Day Presentation

GenCyber Cyber Security Day Presentation

Michael W. Hawkins

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

Último (20)

Boost PC performance: How more available memory can improve productivity

Boost PC performance: How more available memory can improve productivity

Boost PC performance: How more available memory can improve productivity

A Year of the Servo Reboot: Where Are We Now?

A Year of the Servo Reboot: Where Are We Now?

A Year of the Servo Reboot: Where Are We Now?

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

04-2024-HHUG-Sales-and-Marketing-Alignment.pptx

04-2024-HHUG-Sales-and-Marketing-Alignment.pptx

04-2024-HHUG-Sales-and-Marketing-Alignment.pptx

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

[2024]Digital Global Overview Report 2024 Meltwater.pdf

[2024]Digital Global Overview Report 2024 Meltwater.pdf

[2024]Digital Global Overview Report 2024 Meltwater.pdf

Artificial Intelligence: Facts and Myths

Artificial Intelligence: Facts and Myths

Artificial Intelligence: Facts and Myths

Apidays New York 2024 - The value of a flexible API Management solution for O...

Apidays New York 2024 - The value of a flexible API Management solution for O...

Apidays New York 2024 - The value of a flexible API Management solution for O...

TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments

TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments

TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments

HTML Injection Attacks: Impact and Mitigation Strategies

HTML Injection Attacks: Impact and Mitigation Strategies

HTML Injection Attacks: Impact and Mitigation Strategies

Developing An App To Navigate The Roads of Brazil

Developing An App To Navigate The Roads of Brazil

Developing An App To Navigate The Roads of Brazil

Real Time Object Detection Using Open CV

Real Time Object Detection Using Open CV

Real Time Object Detection Using Open CV

From Event to Action: Accelerate Your Decision Making with Real-Time Automation

From Event to Action: Accelerate Your Decision Making with Real-Time Automation

From Event to Action: Accelerate Your Decision Making with Real-Time Automation

The 7 Things I Know About Cyber Security After 25 Years | April 2024

The 7 Things I Know About Cyber Security After 25 Years | April 2024

The 7 Things I Know About Cyber Security After 25 Years | April 2024

Partners Life - Insurer Innovation Award 2024

Partners Life - Insurer Innovation Award 2024

Partners Life - Insurer Innovation Award 2024

Powerful Google developer tools for immediate impact! (2023-24 C)

Powerful Google developer tools for immediate impact! (2023-24 C)

Powerful Google developer tools for immediate impact! (2023-24 C)

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Advantages of Hiring UIUX Design Service Providers for Your Business

Advantages of Hiring UIUX Design Service Providers for Your Business

Advantages of Hiring UIUX Design Service Providers for Your Business

GenCyber Cyber Security Day Presentation

GenCyber Cyber Security Day Presentation

GenCyber Cyber Security Day Presentation

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

2008: UX research, design and testing for all - models for bringing accessibility and usability together

1. UX research, design and testing for all - models for bringing accessibility and usability together Jonathan Hassell Head of Audience Experience & Usability UPA event 7 th August 2008

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15. e: jonathan@hassellinclusion.com t: @jonhassell w: www.hassellinclusion.com Contact me

Notas del editor

Thanks Nicola. This is the last presentation – so start thinking of questions for the end…
I ’ ve been working in accessibility for years … And this is where we started …
The web isn ’ t so much about information any more. It ’ s so much more than that …
What people didn ’ t like about alternatives was where they weren ’ t as good as the real thing Web 2.0 seems to be all about personalisation now. Our recent research has shown that people want the BBC to enable them to personalise their experience of our website, personalising our homepage as Lucy mentioned, recommending TV programmes etc. So why not allow people to personalise the content…?
You see what I ’ m saying. There is no reason why we shouldn ’ t do the same things in researching the needs of disabled people as we would non-disabled users .
If we do anything like this at the moment, we do it separately…
So how many extra groups are we talking about including to our user research recruitment?
For test scripts - and if they are not, why not? The interaction between research from disabled people and non-disabled people is interesting here.
Briefly put…