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More Than A Supply Drive
Using Event Fundraising to Put Your Mission Into Action

            Kids In Need Foundation Summit | June 24, 2011
               Jeff Shuck, President and CEO, Event 360
© Event 360 | Page 2
Why Am I Here?
 OBJECTIVE:
   Learn how to use event fundraising to connect with your existing and
    future donors

 OUTCOME:
   A few good ideas to test when you get back to the office
   A case for event fundraising

 AGENDA:
   Understanding where you are and where your supporters are
   Putting mission into action
   Making action matter




                               © Event 360 | Page 3
Let’s talk about you.
This is what you do.




                       © Event 360 | Page 5
This is your MISSION.




© Event 360 | Page 6
© Event 360 | Page 7
How are
                       your donors
                        supporting
                           you?




© Event 360 | Page 8
© Event 360 | Page 9
Activity: Who loves you?
Long-time major donor,
   milestone birthday                             Received supplies from
      approaching.                                  KINF in junior high.


 Former teacher,
  thinking about                                        Board Member,
    retirement.                                        married, 5 school-
                                                        aged grandkids.



  CMO at major                                              Teacher that
    sponsor.                     CN                       received a grant
                                                             from KINF.

  New volunteer,
stay-at-home Dad.

                                                       Owns a local
                                                   business, consistent
     “Likes” you on                               in-kind supply donor.
 Facebook because she
     works for 3M.

                          © Event 360 | Page 11
Putting your mission into action.
Events are a means to an end.




    © Event 360 | Page 13
Events have
                        the power to
                          turn this…




© Event 360 | Page 14
Into this.




             © Event 360 | Page 15
© Event 360 | Page 16
Goal                               Mission

Vehicle                           Revenue

 Tool                 Event Fundraising

Success   Effective      Sufficient             Impactful   Robust
Factors      Ask         Audience              Experience   Support




                       © Event 360 | Page 17
Event Affinity Drivers
   Affinity to an activity
   • I like to walk.

   Affinity to a third party group
   • I’m supporting my school/church/office as a team.

   Affinity to participants or individuals
   • I like to spend time with my friends.

   Affinity to a cause
   • I want to help find a solution.

   Affinity to an organization
   • I believe in KINF’s work.




                                             © Event 360 | Page 18
Importance of Case

• Describe what you
  do and why it is
  important            Need

• Define what you
  are asking for

• Articulate passion
                                               Case
  and focus
                       Impact
• Relate to your
  audience



                       © Event 360 | Page 19
© Event 360 | Page 20
Activity: Stuck on a plane




          © Event 360 | Page 21
If you do get stuck on a plane, make sure you ASK.

 Number one reason people do not give:
  NO ONE HAS ASKED THEM TO GIVE.

 Focus on the two asks of event fundraising:
   Ask people to participate.
   Participants ask people to give.

 The event is a way to start the fundraising
  conversation.

 Make sure to thank the people that say yes.
   Acknowledge them, make them feel good and like they belong.


                             © Event 360 | Page 22
Making action matter.
Long-time major donor,
   milestone birthday                             Received supplies from
      approaching.                                  KINF in junior high.


 Former teacher,
  thinking about                                        Board Member,
    retirement.                                        married, 5 school-
                                                        aged grandkids.



  CMO at major                                              Teacher that
    sponsor.                     CN                       received a grant
                                                             from KINF.

  New volunteer,
stay-at-home Dad.

                                                       Owns a local
                                                   business, consistent
     “Likes” you on                               in-kind supply donor.
 Facebook because she
     works for 3M.

                          © Event 360 | Page 24
Basic Segmentation
 Start with asking why.
 Find out what motivates
  participation and
  support.
 Evaluate gift history.
 Consider other basic
  demographics
   Geography (zipcode)
   Age (birthdate)
   Gender


                          © Event 360 | Page 25
I was promised there would
        be no math.




           © Event 360 | Page 26
Important Topline Metrics
 Total revenue, goods donated, participants, and donors
 Revenue vs. fundraising revenue
 Fundraising revenue per participant
 Gift size per donor
 Percentages
     $0 participants
     Goals
     Teams
     Emails sent
 Board and staff involvement
 Be aware of average versus median

                         © Event 360 | Page 27
Case Study:
Komen Global Race for the Cure, Year One
 Existing database was inconsistent.

 Added a question to registration form: “What is your
  connection to the cause?”

 Focused on building our understanding of who was actually
  coming and why, instead of deciding we already knew.




                           © Event 360 | Page 28
Case Study: Komen Global Race for the Cure

 Went beyond the standard split of fundraisers versus non-
  fundraisers.
 Discovered clustering of fundraising around specific levels.
  o Allowed for tiered segmentation.
  o Tailored communication to each of these segments.
 Combined cause connection information with the amount
  actually raised to create blended messages that spoke to
  more specific situations.
 Don’t forget donors!
   Created targeted asks based on the previous year’s average donation
    (social norms) to encourage donors to give more.




                              © Event 360 | Page 29
Final Segmentation

Segment              Number     Total                  Approach
                                Contributed
Attendees            31,902     $0                     Education and contact
Beginning fundraisers 11,268    $793,000               Intense encouragement
High performers      2,393      $1,380,000             Affirmation and thanks
Ultra performers     82         $393,000               High personal touch
Team captains        2,000      “Every walker a fundraiser.”




                               © Event 360 | Page 30
Online Communication
75 unique messages:

 17 recruitment messages

 46 fundraising messages

 10 general updates

 2 donor messages

Yielded over 850,000 e-mail impressions.




                            © Event 360 | Page 31
Now what? The cheat sheet to take home.
 Your MISSION motivates everything, especially your
  supporters.

 Understand WHY people are supporting KINF’s mission.

 Events exist as a MEANS TO AN END.

 Build your CASE: Illustrate your NEED and the IMPACT a
  donation will make.

 PERSONALIZE your messages based on what you know
  about people’s motivations.

 YOU MUST ASK.

                        © Event 360 | Page 32
Questions?




© Event 360 | Page 33
© Event 360 | Page 34
CONTACT

Event 360
205 N. Michigan Avenue, Suite 2640
Chicago, IL 60601
773.247.5360 | fundraising@event360.com
   www.event360.com
   www.facebook.com/EventFundraising
   www.twitter.com/Event360
   www.linkedin.com/company/Event-360



                         © Event 360 | Page 35

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More Than A Supply Drive:Using Event Fundraising to Put Your Mission Into Action

  • 1. More Than A Supply Drive Using Event Fundraising to Put Your Mission Into Action Kids In Need Foundation Summit | June 24, 2011 Jeff Shuck, President and CEO, Event 360
  • 2. © Event 360 | Page 2
  • 3. Why Am I Here?  OBJECTIVE:  Learn how to use event fundraising to connect with your existing and future donors  OUTCOME:  A few good ideas to test when you get back to the office  A case for event fundraising  AGENDA:  Understanding where you are and where your supporters are  Putting mission into action  Making action matter © Event 360 | Page 3
  • 5. This is what you do. © Event 360 | Page 5
  • 6. This is your MISSION. © Event 360 | Page 6
  • 7. © Event 360 | Page 7
  • 8. How are your donors supporting you? © Event 360 | Page 8
  • 9. © Event 360 | Page 9
  • 11. Long-time major donor, milestone birthday Received supplies from approaching. KINF in junior high. Former teacher, thinking about Board Member, retirement. married, 5 school- aged grandkids. CMO at major Teacher that sponsor. CN received a grant from KINF. New volunteer, stay-at-home Dad. Owns a local business, consistent “Likes” you on in-kind supply donor. Facebook because she works for 3M. © Event 360 | Page 11
  • 12. Putting your mission into action.
  • 13. Events are a means to an end. © Event 360 | Page 13
  • 14. Events have the power to turn this… © Event 360 | Page 14
  • 15. Into this. © Event 360 | Page 15
  • 16. © Event 360 | Page 16
  • 17. Goal Mission Vehicle Revenue Tool Event Fundraising Success Effective Sufficient Impactful Robust Factors Ask Audience Experience Support © Event 360 | Page 17
  • 18. Event Affinity Drivers Affinity to an activity • I like to walk. Affinity to a third party group • I’m supporting my school/church/office as a team. Affinity to participants or individuals • I like to spend time with my friends. Affinity to a cause • I want to help find a solution. Affinity to an organization • I believe in KINF’s work. © Event 360 | Page 18
  • 19. Importance of Case • Describe what you do and why it is important Need • Define what you are asking for • Articulate passion Case and focus Impact • Relate to your audience © Event 360 | Page 19
  • 20. © Event 360 | Page 20
  • 21. Activity: Stuck on a plane © Event 360 | Page 21
  • 22. If you do get stuck on a plane, make sure you ASK.  Number one reason people do not give: NO ONE HAS ASKED THEM TO GIVE.  Focus on the two asks of event fundraising:  Ask people to participate.  Participants ask people to give.  The event is a way to start the fundraising conversation.  Make sure to thank the people that say yes.  Acknowledge them, make them feel good and like they belong. © Event 360 | Page 22
  • 24. Long-time major donor, milestone birthday Received supplies from approaching. KINF in junior high. Former teacher, thinking about Board Member, retirement. married, 5 school- aged grandkids. CMO at major Teacher that sponsor. CN received a grant from KINF. New volunteer, stay-at-home Dad. Owns a local business, consistent “Likes” you on in-kind supply donor. Facebook because she works for 3M. © Event 360 | Page 24
  • 25. Basic Segmentation  Start with asking why.  Find out what motivates participation and support.  Evaluate gift history.  Consider other basic demographics  Geography (zipcode)  Age (birthdate)  Gender © Event 360 | Page 25
  • 26. I was promised there would be no math. © Event 360 | Page 26
  • 27. Important Topline Metrics  Total revenue, goods donated, participants, and donors  Revenue vs. fundraising revenue  Fundraising revenue per participant  Gift size per donor  Percentages  $0 participants  Goals  Teams  Emails sent  Board and staff involvement  Be aware of average versus median © Event 360 | Page 27
  • 28. Case Study: Komen Global Race for the Cure, Year One  Existing database was inconsistent.  Added a question to registration form: “What is your connection to the cause?”  Focused on building our understanding of who was actually coming and why, instead of deciding we already knew. © Event 360 | Page 28
  • 29. Case Study: Komen Global Race for the Cure  Went beyond the standard split of fundraisers versus non- fundraisers.  Discovered clustering of fundraising around specific levels. o Allowed for tiered segmentation. o Tailored communication to each of these segments.  Combined cause connection information with the amount actually raised to create blended messages that spoke to more specific situations.  Don’t forget donors!  Created targeted asks based on the previous year’s average donation (social norms) to encourage donors to give more. © Event 360 | Page 29
  • 30. Final Segmentation Segment Number Total Approach Contributed Attendees 31,902 $0 Education and contact Beginning fundraisers 11,268 $793,000 Intense encouragement High performers 2,393 $1,380,000 Affirmation and thanks Ultra performers 82 $393,000 High personal touch Team captains 2,000 “Every walker a fundraiser.” © Event 360 | Page 30
  • 31. Online Communication 75 unique messages:  17 recruitment messages  46 fundraising messages  10 general updates  2 donor messages Yielded over 850,000 e-mail impressions. © Event 360 | Page 31
  • 32. Now what? The cheat sheet to take home.  Your MISSION motivates everything, especially your supporters.  Understand WHY people are supporting KINF’s mission.  Events exist as a MEANS TO AN END.  Build your CASE: Illustrate your NEED and the IMPACT a donation will make.  PERSONALIZE your messages based on what you know about people’s motivations.  YOU MUST ASK. © Event 360 | Page 32
  • 34. © Event 360 | Page 34
  • 35. CONTACT Event 360 205 N. Michigan Avenue, Suite 2640 Chicago, IL 60601 773.247.5360 | fundraising@event360.com www.event360.com www.facebook.com/EventFundraising www.twitter.com/Event360 www.linkedin.com/company/Event-360 © Event 360 | Page 35