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Paid, Owned, Earned Media and
How To Win Friends (Business)
@jonrognerud
www.chaosmap.com
contact@jonrognerud.com
Sept 14, 2016
After leaving
Overture/Yahoo….
SEO / Social Audits, PPC,
Content & Outreach
(2006)
Website Development &
APIs, and Landing Pages
(WordPress)
Lead Generation & Sales
Growth Hacking
(A/B, Analytics, Automation)
< THE TIMELINE />
 What is POEM?
 Ramping Up
 The Framework for Growth
What You’ll Learn
+ Awesome Bonus
TODAY: Let’s Knock It Out Of The Park!
WARNING!
(…before you start anything…)
How Do I Get
(Consistent) Results?
Content Relevancy.
Know who your customer is!
“What does he or she really want?”
(…Translates Into…):
Personalization!
Think about “Bob” and/or “Jane” first.
Heard this one before…?
“Content…
Create quality, not quantity”
(i.e. longer posts, useful content, unique content, 10x content)
What is Quality Content?
High Quality Content Is:
o Expertise, Authority and Trustworthiness
(EAT)
o Solve user’s needs first – make it useful
o All content developed around “intent”!
What is “POEM”?
PAID, OWNED, EARNED
MEDIA
Paid Media (General Consumers)
• Trad. Advertising
• Print, TV, Radio
• Display Ads
• Direct Mail
• Paid Search (Adwords, Facebook, LinkedIn)
• Retargeting
• Retail/channel
Paid Media (Examples)
Owned Media (Customers)
• Your Website, Blog
• Mobile site
• Email lists
• Your Content ‘Socialized’
• Social channels
Channels that are under your control:
Owned Media (Examples)
Earned Media (Fans)
(Your Reputation…!)
• Word of Mouth
• Facebook comments, shares
• Twitter mentions, replies
• Blogs
• Forums
• Review sites
Earned Media (Examples)
NET Result?
Long term
business growth!
QUESTION:
What To Focus On?
IMPLEMENT CAMPAIGNS FOR ALL:
HOW TO GET STARTED
Your Company Website
IMPORTANT!
Panda and/or Penguin Filters?
How To Get Started – STEP 1
Baseline: Where do you stand today?
• Research
• Keywords, Topics, Relevancy and Audience
• The “Top 10“:
• Find the top 10 questions most asked to determine initial
content strategy
• Consider surveying your list / customers
• TIP: ask what phrases they might use to find you!
How To Get Started – STEP 1
• New and old content should be considered
• Meta tags in pages (Title, Description, Hx, ALT Attributes, etc.)
• Expand body copy to meet your findings and demand
• Create content plans and effort for these “stages”:
1. Awareness (construction stage)
2. Interest (early stage)
3. Consideration (middle stage)
4. Purchase decision (late stage)
@michaelbonfils
Customer Journey
Allocation of
Tactic / Budget:
How To Get Started – STEP 2
Build out: Leverage & expand existing content
• Review GA, GSC & any internal assets
• Look into paid campaigns and their conversions
• Purge (noindex or redirect, be careful) and Merge (consolidate)
• What’s not available now, but should be?
• Examples: webinars/transcribed, whitepapers, ‘how-to’
guides, a micro-site with training materials and videos)
How To Get Started – STEP 2
• Focus on “Intent” and “Behavior” as you think about the
Informational, Transactional, Navigational framework
• Share content via “Title-switching” and content experimenting on
Social Channels
• For example, post on blog, then change title and image and post on LinkedIn
with a link back to the original source on your site.
Zansmedia.com
How To Get Started – STEP 3
• Longer Term Planning
• Scheduling & Frequency
• Keep your Content Calendar updated
• Repeat steps 1 – 2 – 3
• Ongoing review of your your incoming analytics data
Future: Perpetual, ‘evergreen’ traffic
TOOLS AND CHECKLISTS
Checklist & Tools – 1 of 2
TO DO TOOL WHAT
 Find (hidden) content opportunities Screaming Frog Spider your domain (GA & GSC connect)
 Check page count consistency Site: command Google Google vs. Spider results vs. GSC
 Get site metrics, social and traffic to pages URL Profiler Review yours and Competitors – find “gaps”
 Discover (long tail) keywords and groupings SEMrush.com &
KeywordStudio.com
Compile lists and assign to pages
 New content ideas and topic compare BuzzSumo, SimilarWeb Compile list of ideas and find ‘sharers’
(influencers)
 Drive additional ‘lost’ traffic Google/FB retargeting, GTM Assign custom landing pages for repeat
business
Checklist & Tools – 2 of 2
TO DO TOOL WHAT
 Find “best” time of day social
push metrics
Co-Schedule and/or Buffer App Push to social, track with UTM
 Google Analytics Review Google GA Gallery Search for “content analysis” and install
 Headline testing and idea
generators
Hubspot and Coschedule Test different headlines and use in TITLE, similar
match in either H1 or H2
 Track social data movement http://socialcrawlytics.com Track and monitor external referrers
 Web Analytics Google, Clicky Weekly SEO / Content effectiveness reports
 Website Speed GTMetrix, Google Pagespeed Monthly and after deployments
EXAMPLES
SCREAMING FROG EXAMPLE
URL PROFILER EXAMPLE
Tracking Results
REMINDER FOR “CONVERSIONS”:
Run Your Business By The Numbers (KPI’s)
• Cost Per Lead?
• Cost Per Sale?
• Cost Per Click?
• Cost Per Registrant (Webinar)?
• Average Order Value (AOV)?
• Conversion Rate (action events & calls)?
• Lifetime Customer Value ?
• Retention vs. Attrition?
Traffic & Engagement Metrics
•What pages are improving? (Google Analytics)
•What keywords are improving (Traffic & rankings - GA & GSC)
•Bounce rate, time on site, pages per visit
•Mobile / Smartphones
• AMP considerations
Tracking Results
• Conversion metrics
• What goals have you established and are improving? (Google Analytics)
• Call tracking metrics
• GA Events/Goals, Callrail or Twilio
• Social metrics
• Socialcrawlytics, Simplymeasured
For Executives & Strategists In The Room:
Do this next week:
1. Determine the most key “stage” to focus on (audience/competitive
research)
2. Reach out to those who can help you (and/or outsource)
3. Begin to plan out “most needed” content and begin headline / synopsis
drafts
For Webmasters and Geeks In The Room:
Work with the executive team (find a sponsor in the organization)
Produce results from the checklist as proof points and ideas
Show data from the existing website
Do this next week:
 TEXT “Socialmedia” to 38470
You’ll receive: (First 15 During Conference)
FREE GIFTS: REPORTS & RESOURCES
1. One (1) Social Media Audit + Our SEO Audit Report Card
2. One (1) Copy Of “The Ultimate Guide To Optimizing Websites” (S&H only)
3. The Updated Essential Social Media Tools List
Valued at
$697.00
@jonrognerud
contact@jonrognerud.com
www.chaosmap.comAgency
Personal www.jonrognerud.com
Paid, Owned, Earned Media and
How To Win Friends (Business)

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What Is Paid Owned Earned Media (POEM) And How To Win New Friends (Business)

  • 1. Paid, Owned, Earned Media and How To Win Friends (Business) @jonrognerud www.chaosmap.com contact@jonrognerud.com Sept 14, 2016
  • 3. SEO / Social Audits, PPC, Content & Outreach (2006) Website Development & APIs, and Landing Pages (WordPress) Lead Generation & Sales Growth Hacking (A/B, Analytics, Automation) < THE TIMELINE />
  • 4.  What is POEM?  Ramping Up  The Framework for Growth What You’ll Learn + Awesome Bonus
  • 5. TODAY: Let’s Knock It Out Of The Park!
  • 7. How Do I Get (Consistent) Results?
  • 9. Know who your customer is! “What does he or she really want?”
  • 11. Personalization! Think about “Bob” and/or “Jane” first.
  • 12. Heard this one before…?
  • 13. “Content… Create quality, not quantity” (i.e. longer posts, useful content, unique content, 10x content)
  • 14. What is Quality Content?
  • 15. High Quality Content Is: o Expertise, Authority and Trustworthiness (EAT) o Solve user’s needs first – make it useful o All content developed around “intent”!
  • 18. Paid Media (General Consumers) • Trad. Advertising • Print, TV, Radio • Display Ads • Direct Mail • Paid Search (Adwords, Facebook, LinkedIn) • Retargeting • Retail/channel
  • 20. Owned Media (Customers) • Your Website, Blog • Mobile site • Email lists • Your Content ‘Socialized’ • Social channels Channels that are under your control:
  • 22. Earned Media (Fans) (Your Reputation…!) • Word of Mouth • Facebook comments, shares • Twitter mentions, replies • Blogs • Forums • Review sites
  • 27. HOW TO GET STARTED
  • 30. How To Get Started – STEP 1 Baseline: Where do you stand today? • Research • Keywords, Topics, Relevancy and Audience • The “Top 10“: • Find the top 10 questions most asked to determine initial content strategy • Consider surveying your list / customers • TIP: ask what phrases they might use to find you!
  • 31. How To Get Started – STEP 1 • New and old content should be considered • Meta tags in pages (Title, Description, Hx, ALT Attributes, etc.) • Expand body copy to meet your findings and demand • Create content plans and effort for these “stages”: 1. Awareness (construction stage) 2. Interest (early stage) 3. Consideration (middle stage) 4. Purchase decision (late stage) @michaelbonfils Customer Journey Allocation of Tactic / Budget:
  • 32. How To Get Started – STEP 2 Build out: Leverage & expand existing content • Review GA, GSC & any internal assets • Look into paid campaigns and their conversions • Purge (noindex or redirect, be careful) and Merge (consolidate) • What’s not available now, but should be? • Examples: webinars/transcribed, whitepapers, ‘how-to’ guides, a micro-site with training materials and videos)
  • 33. How To Get Started – STEP 2 • Focus on “Intent” and “Behavior” as you think about the Informational, Transactional, Navigational framework • Share content via “Title-switching” and content experimenting on Social Channels • For example, post on blog, then change title and image and post on LinkedIn with a link back to the original source on your site. Zansmedia.com
  • 34. How To Get Started – STEP 3 • Longer Term Planning • Scheduling & Frequency • Keep your Content Calendar updated • Repeat steps 1 – 2 – 3 • Ongoing review of your your incoming analytics data Future: Perpetual, ‘evergreen’ traffic
  • 36. Checklist & Tools – 1 of 2 TO DO TOOL WHAT  Find (hidden) content opportunities Screaming Frog Spider your domain (GA & GSC connect)  Check page count consistency Site: command Google Google vs. Spider results vs. GSC  Get site metrics, social and traffic to pages URL Profiler Review yours and Competitors – find “gaps”  Discover (long tail) keywords and groupings SEMrush.com & KeywordStudio.com Compile lists and assign to pages  New content ideas and topic compare BuzzSumo, SimilarWeb Compile list of ideas and find ‘sharers’ (influencers)  Drive additional ‘lost’ traffic Google/FB retargeting, GTM Assign custom landing pages for repeat business
  • 37. Checklist & Tools – 2 of 2 TO DO TOOL WHAT  Find “best” time of day social push metrics Co-Schedule and/or Buffer App Push to social, track with UTM  Google Analytics Review Google GA Gallery Search for “content analysis” and install  Headline testing and idea generators Hubspot and Coschedule Test different headlines and use in TITLE, similar match in either H1 or H2  Track social data movement http://socialcrawlytics.com Track and monitor external referrers  Web Analytics Google, Clicky Weekly SEO / Content effectiveness reports  Website Speed GTMetrix, Google Pagespeed Monthly and after deployments
  • 42. REMINDER FOR “CONVERSIONS”: Run Your Business By The Numbers (KPI’s) • Cost Per Lead? • Cost Per Sale? • Cost Per Click? • Cost Per Registrant (Webinar)? • Average Order Value (AOV)? • Conversion Rate (action events & calls)? • Lifetime Customer Value ? • Retention vs. Attrition?
  • 43. Traffic & Engagement Metrics •What pages are improving? (Google Analytics) •What keywords are improving (Traffic & rankings - GA & GSC) •Bounce rate, time on site, pages per visit •Mobile / Smartphones • AMP considerations
  • 44. Tracking Results • Conversion metrics • What goals have you established and are improving? (Google Analytics) • Call tracking metrics • GA Events/Goals, Callrail or Twilio • Social metrics • Socialcrawlytics, Simplymeasured
  • 45. For Executives & Strategists In The Room: Do this next week: 1. Determine the most key “stage” to focus on (audience/competitive research) 2. Reach out to those who can help you (and/or outsource) 3. Begin to plan out “most needed” content and begin headline / synopsis drafts
  • 46. For Webmasters and Geeks In The Room: Work with the executive team (find a sponsor in the organization) Produce results from the checklist as proof points and ideas Show data from the existing website Do this next week:
  • 47.  TEXT “Socialmedia” to 38470 You’ll receive: (First 15 During Conference) FREE GIFTS: REPORTS & RESOURCES 1. One (1) Social Media Audit + Our SEO Audit Report Card 2. One (1) Copy Of “The Ultimate Guide To Optimizing Websites” (S&H only) 3. The Updated Essential Social Media Tools List Valued at $697.00