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Building Great Relationships! Pt 1: Assertiveness & Self-Esteem   (a sample only)    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Great relationships, like great careers, do not happen by themselves.  Assertiveness  and good  self-esteem  are necessary building blocks, alongside others!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 What’s Important For Great Relationships
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Assertiveness  is linked to healthy self-esteem.  They are equally important for good communication.     all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
..Assertiveness is distinguished from  aggression  and  passivity . It’s about how people deal with personal boundaries - their own and those of other people.     all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Outcomes change drastically depending upon the style adopted – it can be the difference between prosperity and decline.
“ A person communicates assertively by not being afraid to speak his or her mind or trying to  influence  others, but doing so in a way that respects the  personal boundaries  of others. They are also willing to  defend  themselves against aggressive incursions.”  ( Wikipedia )    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Self-Knowledge    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Does your assertiveness differ between home and work?    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Self-Knowledge    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Pick an important role model that you have learned from:  - 1 from work.  - 1 from your personal life or in the public domain.
Questions    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 1. What is it that you most  admire  about them?  2. What can you  emulate  from them?
“ If you know yourself and know your enemy you need not fear a thousand battles.”  (Sun Tzu, The Art of War, c.300BC)    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Discuss    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Pick the person on either side of you to discuss these influential role models and explore how to learn from them together.
What did you learn about relationships growing up? Complete the handout or think of the following:    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 ,[object Object],[object Object],[object Object],[object Object]
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Now Then!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Your Basic Rights Exercise: Everyone has the same basic rights. Think about each in turn (see the handout); put a mark against those which you have personal difficulty in accepting for yourself. Think too, about context. For example, you may find it easy to ask for what you want in most circumstances – of your boss, subordinates and friends – but have difficulty in requesting what you want from your partner, parents or children. Or it could be that you find change threatening rather than challenging. Although it is everyone’s right to change and develop, there could be parts of you holding back; or conversely in allowing others to stunt your development. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
To decide where you have more difficulty with being assertive, look at the situations on the next page and make note of the ones when you have problems. Note where and with whom these arise: at home, at work, with elders or superiors, with friends, in social situations or in dealing with the day-to-day matters such as shopping, doctors' appointments, parents' meetings, loan applications, etc.     all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Typical Difficult Situations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Pick the one that seems to recur in your life that you find difficult to believe in (at work or home). Discuss with your break out partner how you usually respond and then how you could respond differently.  Role-play this with your break out partner.
Now mark with an ‘x’ where you consider yourself to be on the following assertiveness scales:     all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Passive Assertive Aggressive A . Work Passive Assertive Aggressive B . Home
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 “ In today’s complex and fast-moving environment, what we need even more than foresight or hindsight is insight.”
Give this one to a close colleague, friend or loved one. Ask them to mark with an ‘x’ where  they  consider  you  to be on the same assertiveness scales:     all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Passive Assertive Aggressive A . Work Passive Assertive Aggressive B . Home
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Don’t push my buttons!
We all have preferred styles for different situations - passive with loved ones and assertive at work for example; or aggressive/sullen with certain people who just “push my buttons”.    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Think of a time within the last 12 months where you felt your buttons being pushed. How did you react to this? (circle one):  got angry / got stroppy / went silent / withdrew / explained reasonably to the person(s) how you felt / questioned yourself - maybe you were just tired or being unreasonable  /   dismissed the other person from your mind / other    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Think of 2 people that you admire or are admired by many e.g. spiritual or thought leaders. Or they might be your role models previously identified. How would they respond to the same situation?    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 A. Break out in pairs to discuss why your reactions differ from others. B. Role-play having your buttons pushed and responding differently.
[object Object],[object Object],[object Object],   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 ,[object Object],[object Object],[object Object],[object Object]
It would be nice to always be assertive and to get what we want, but we live in a world with other people, all of whom have their own needs, desires and wants.  It is not always possible or appropriate to be assertive.    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Passive   and   Aggressive   behaviours are not necessarily bad.    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Finding out that a subordinate’s poor performance at work relates to  their suffering from chronic stress or because of a severely ill loved one, for example, needs a more  passive  approach.     all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
Hearing a subordinate make racist or sexist jokes requires a more aggressive approach, with the threat of dismissal if repeated.     all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #1
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Have a positive outlook on life and a sense of your own self worth but be clear about your rights and responsibilities.
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #2
Constantly striving to live up to some unattainable ideal will only make you feel inadequate, and get in the way of your real goals. Real success takes many forms. If, as a child, you were regularly criticised at home or at school, you may doubt your value as a human being and have a negative perspective. Women in particular are vulnerable to a negative self-image because of media pressures on them to be perfect: have the perfect weight, perfect skin, perfect hair, etc.    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #3
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Make a list of the ten things you like most about your home and your work. This will put you on the road to training yourself to look for the positive aspects in your life as it is now.
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #4
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #5
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 ,[object Object],[object Object],[object Object]
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #6
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Constructive criticism is designed to help and not undermine you; it is specific, not just about “you”. Recognise constructive criticism and use it to grow!
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 This forms only  part  of a training & coaching module for developing assertiveness and self-esteem. It is available in full or as part of Emotional Intelligence for Leaders learning and development.
Thank you for visiting    all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 “ Each morning we are born again.”   (Buddha)
   all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 [email_address] www.harleymindmatters.com [email_address] www.psipartnerships.com

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How assertive are you?

  • 1. Building Great Relationships! Pt 1: Assertiveness & Self-Esteem (a sample only)  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 2. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Great relationships, like great careers, do not happen by themselves. Assertiveness and good self-esteem are necessary building blocks, alongside others!
  • 3.
  • 4. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 5. Assertiveness is linked to healthy self-esteem. They are equally important for good communication.  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 6. ..Assertiveness is distinguished from aggression and passivity . It’s about how people deal with personal boundaries - their own and those of other people.  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 7. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Outcomes change drastically depending upon the style adopted – it can be the difference between prosperity and decline.
  • 8. “ A person communicates assertively by not being afraid to speak his or her mind or trying to influence others, but doing so in a way that respects the personal boundaries of others. They are also willing to defend themselves against aggressive incursions.” ( Wikipedia )  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 9. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 10.
  • 11. Self-Knowledge  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 12. Does your assertiveness differ between home and work?  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 13. Self-Knowledge  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 14. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Pick an important role model that you have learned from: - 1 from work. - 1 from your personal life or in the public domain.
  • 15. Questions  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 1. What is it that you most admire about them? 2. What can you emulate from them?
  • 16. “ If you know yourself and know your enemy you need not fear a thousand battles.” (Sun Tzu, The Art of War, c.300BC)  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 17. Discuss  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Pick the person on either side of you to discuss these influential role models and explore how to learn from them together.
  • 18.
  • 19. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Now Then!
  • 20.
  • 21.
  • 22. To decide where you have more difficulty with being assertive, look at the situations on the next page and make note of the ones when you have problems. Note where and with whom these arise: at home, at work, with elders or superiors, with friends, in social situations or in dealing with the day-to-day matters such as shopping, doctors' appointments, parents' meetings, loan applications, etc.  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 23.
  • 24. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Pick the one that seems to recur in your life that you find difficult to believe in (at work or home). Discuss with your break out partner how you usually respond and then how you could respond differently. Role-play this with your break out partner.
  • 25. Now mark with an ‘x’ where you consider yourself to be on the following assertiveness scales:  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Passive Assertive Aggressive A . Work Passive Assertive Aggressive B . Home
  • 26. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 “ In today’s complex and fast-moving environment, what we need even more than foresight or hindsight is insight.”
  • 27. Give this one to a close colleague, friend or loved one. Ask them to mark with an ‘x’ where they consider you to be on the same assertiveness scales:  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Passive Assertive Aggressive A . Work Passive Assertive Aggressive B . Home
  • 28. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Don’t push my buttons!
  • 29. We all have preferred styles for different situations - passive with loved ones and assertive at work for example; or aggressive/sullen with certain people who just “push my buttons”.  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 30. Think of a time within the last 12 months where you felt your buttons being pushed. How did you react to this? (circle one): got angry / got stroppy / went silent / withdrew / explained reasonably to the person(s) how you felt / questioned yourself - maybe you were just tired or being unreasonable / dismissed the other person from your mind / other  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 31. Think of 2 people that you admire or are admired by many e.g. spiritual or thought leaders. Or they might be your role models previously identified. How would they respond to the same situation?  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 32. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 A. Break out in pairs to discuss why your reactions differ from others. B. Role-play having your buttons pushed and responding differently.
  • 33.
  • 34.
  • 35. It would be nice to always be assertive and to get what we want, but we live in a world with other people, all of whom have their own needs, desires and wants. It is not always possible or appropriate to be assertive.  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 36. Passive and Aggressive behaviours are not necessarily bad.  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 37. Finding out that a subordinate’s poor performance at work relates to their suffering from chronic stress or because of a severely ill loved one, for example, needs a more passive approach.  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 38. Hearing a subordinate make racist or sexist jokes requires a more aggressive approach, with the threat of dismissal if repeated.  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 39. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 40. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #1
  • 41. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Have a positive outlook on life and a sense of your own self worth but be clear about your rights and responsibilities.
  • 42. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #2
  • 43. Constantly striving to live up to some unattainable ideal will only make you feel inadequate, and get in the way of your real goals. Real success takes many forms. If, as a child, you were regularly criticised at home or at school, you may doubt your value as a human being and have a negative perspective. Women in particular are vulnerable to a negative self-image because of media pressures on them to be perfect: have the perfect weight, perfect skin, perfect hair, etc.  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009
  • 44. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #3
  • 45. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Make a list of the ten things you like most about your home and your work. This will put you on the road to training yourself to look for the positive aspects in your life as it is now.
  • 46. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #4
  • 47.
  • 48. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #5
  • 49.
  • 50. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Tip #6
  • 51. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 Constructive criticism is designed to help and not undermine you; it is specific, not just about “you”. Recognise constructive criticism and use it to grow!
  • 52. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 This forms only part of a training & coaching module for developing assertiveness and self-esteem. It is available in full or as part of Emotional Intelligence for Leaders learning and development.
  • 53. Thank you for visiting  all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 “ Each morning we are born again.” (Buddha)
  • 54. all rights reserved Harley Mind Matters & PSi Partnerships Ltd. 2009 [email_address] www.harleymindmatters.com [email_address] www.psipartnerships.com