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The Planning Process
MBA Luigi Lizza
Mendoza
llizza@esan.org.pe
Agenda
• Planning Components
• Planning Process
• Plan Contents
• Plan Development
2
PLANNING COMPONENTS
3
Planning Components
4
Situation Analysis: Description of
where we are today, internal
and external, business and IT
perspectives
Strategy formulation: Description of
where we want to be, business and IT
perspectives
Strategy implementation: Plans how
we are going to get there from
an IT standpoint
Gap Analysis
Planning Components
5
Future
Business
Operating
Vision
IT Mission,
Goals
IT Strategies
Computing
Architecture
Current
System
Assessment
PLANNING PROCESSES
6
Planning Processes
• Business direction and business requirements
drives the IT direction and computing
architecture.
• IT strategic plan can be developed whether the
organization doesn´t have a formal business plan.
• If this would be the case, you can use other
components such as key objectives, vision,
mission, values, key initiatives, budgets and so
forth.
7
Phases of the Planning Process
8
Visioning
Phase
Analysis
Phase
Direction
Phase
Recommen
dation
Phase
Phases of the Planning Process
9
•Initiate and manage the project
•Understand business situation
and vision
•Document and confirm the
business analysis
Visioning Phase
Phases of the Planning Process
10
Initiate Project
Visioning
Phase
• Establish objectives, goals & scope.
• Identify Resources, roles & responsibilities, interview participants
• Confirm deliverables & work plan.
• Draft deliverables templates
• Announce the Project, conduct project orientation
• Establish ongoing project governance, communications, status
report
Phases of the Planning Process
11
Business Review
Visioning
Phase
• Review business documentation
• Develop business interview questions, surveys,
workshop structure.
• Schedules business interviews & workshops
• Conduct business interviews, workshops & surveys
• Document business interviews, workshops & surveys
Phases of the Planning Process
12
Analyze Business
Visioning
Phase
• Document current business description, Vision, Values,
goals, strategies, direction, operating vision, business
projects & initiatives.
• Document industry business trends, business and
customer requirements.
• Document business strengths, weakness, opportunities
and threats.
• Document business impact on IT.
Phases of the Planning Process
13
•Understand current IT
situation.
•Analyze current IT situation.
•Develop recommendations,
solution alternatives.
Analysis Phase
Phases of the Planning Process
14
IT Review
Analysis
Phase
• Review IT documentation.
• Develop IT interview questions, surveys, workshop structure.
• Schedule IT interviews & workshops.
• Conduct IT interviews & workshops & surveys
• Document IT interviews & workshops & surveys
• Document current IT situation
Phases of the Planning Process
15
Phases of the Planning Process
16
Solutions
Analysis
Phase
• Develop business application options,
recommendations
• Develop infrastructure options, recommendations
• Develop organizational options, recommendations
• Develop IT process options, recommendations
Phases of the Planning Process
17
•Develop IT Vision and Direction.
•Develop IT Plan
•Identify IT Projects
Direction Phase
Phases of the Planning Process
18
IT Vision
Direction
Phase
• Develop IT Vision, Mission.
• Develop IT goals, strategies.
• Determine IT balanced scorecard, metrics
Phases of the Planning Process
19
Phases of the Planning Process
20
IT Projects
Direction
Phase
• Identify IT Projects (business applications,
infrastructure, organization & process).
• Develop IT Budget
• Identify business benefits
• Prioritize IT projects
Phases of the Planning Process
21
•Develop Roadmap.
•Develop Business Case.
•Communicate the Plan.
Recommendation
Phase
Phases of the Planning Process
22
Roadmap
Recommen
dation
Phase
• Document detailed roadmap.
• Summarize costs
• Summarize organizational impact.
• Identify risks, concerns, risk mitigation,
readiness assessment
Phases of the Planning Process
23
Business Case
Recommen
dation
Phase
• Summarize business benefits, business case
for action.
• Develop communication plan, presentation
summary.
• Develop on-going planning process, steering
committee
Phases of the Planning Process
24
Communication
Recommen
dation
Phase
• Finalize detailed plan document
• Develop summary presentation
PLAN CONTENTS
25
Plan Contents Sample
• Executive Summary
• Current Business
Situation
– Information
– Direction
– Operating Vision
– SWOT Analysis
• Business/IT Link
– IT Implications
– Key Business Measures
– Key Business Requirements
– Business Process
Improvements
• Current IT Situation
– Business Application
– Technical Infrastructure
– Organization
– Processes
– Budget
• IT Industry
– IT Industry trends
– Benchmark
Statistics
– Competitive
Profiles
26
Plan Contents Sample
• IT Assessment
– Strengths
– Weakness
– Opportunities
– Threats
– Scorecard
– Survey Results
– Recommendations
• IT High Level Direction
– Vision
– Mission
– Goals
– Strategies
– Scorecard, Metrics
– E-business
direction
– Prioritization
Process
27
Plan Contents Sample
• IT Direction
– Business Application
– Technical Infrastructure
– Organization
– Processes
• Implementation Plan
– Projects
– Roadmap
– Costs, investments
– Organizational impact
– Business Case, Financial
Funding Model
– Next Steps
– Communication Plan
– Planning Process
• Appendix
28
PLAN DEVELOPMENT
29
Plan Development
• The length of time it takes to develop an IT Strategic
Plan varies depending of the following factors:
• Depth of Plan
– The level of detail and components included in the plan
document impact the length of time to develop the plan.
– The plan must be detailed enough to provide the
necessary direction and rationale for the direction.
• Number of the individuals interviewed
– However, involving more people increases the ownership
of the plan, involvement of the organization and visibility.
– Plan to interview the executive management team,
members of IT steering committee, key users within the
organization.
30
Plan Development
• Involvement of the organization
– The more involved the organization is in the process,
the less time the planning process takes as sections
can be developed simultaneously.
• Focus and priority of the effort
– If the strategic planning process is not a priority for
the organization, it will take significantly longer than if
it is a key priority for the entire organization.
– Dedicate at least one full-time individual (consultant
or employee) to the planning process to get it
completed.
31
Questions?
32

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MBA's Guide to the IT Planning Process

  • 1. The Planning Process MBA Luigi Lizza Mendoza llizza@esan.org.pe
  • 2. Agenda • Planning Components • Planning Process • Plan Contents • Plan Development 2
  • 4. Planning Components 4 Situation Analysis: Description of where we are today, internal and external, business and IT perspectives Strategy formulation: Description of where we want to be, business and IT perspectives Strategy implementation: Plans how we are going to get there from an IT standpoint Gap Analysis
  • 5. Planning Components 5 Future Business Operating Vision IT Mission, Goals IT Strategies Computing Architecture Current System Assessment
  • 7. Planning Processes • Business direction and business requirements drives the IT direction and computing architecture. • IT strategic plan can be developed whether the organization doesn´t have a formal business plan. • If this would be the case, you can use other components such as key objectives, vision, mission, values, key initiatives, budgets and so forth. 7
  • 8. Phases of the Planning Process 8 Visioning Phase Analysis Phase Direction Phase Recommen dation Phase
  • 9. Phases of the Planning Process 9 •Initiate and manage the project •Understand business situation and vision •Document and confirm the business analysis Visioning Phase
  • 10. Phases of the Planning Process 10 Initiate Project Visioning Phase • Establish objectives, goals & scope. • Identify Resources, roles & responsibilities, interview participants • Confirm deliverables & work plan. • Draft deliverables templates • Announce the Project, conduct project orientation • Establish ongoing project governance, communications, status report
  • 11. Phases of the Planning Process 11 Business Review Visioning Phase • Review business documentation • Develop business interview questions, surveys, workshop structure. • Schedules business interviews & workshops • Conduct business interviews, workshops & surveys • Document business interviews, workshops & surveys
  • 12. Phases of the Planning Process 12 Analyze Business Visioning Phase • Document current business description, Vision, Values, goals, strategies, direction, operating vision, business projects & initiatives. • Document industry business trends, business and customer requirements. • Document business strengths, weakness, opportunities and threats. • Document business impact on IT.
  • 13. Phases of the Planning Process 13 •Understand current IT situation. •Analyze current IT situation. •Develop recommendations, solution alternatives. Analysis Phase
  • 14. Phases of the Planning Process 14 IT Review Analysis Phase • Review IT documentation. • Develop IT interview questions, surveys, workshop structure. • Schedule IT interviews & workshops. • Conduct IT interviews & workshops & surveys • Document IT interviews & workshops & surveys • Document current IT situation
  • 15. Phases of the Planning Process 15
  • 16. Phases of the Planning Process 16 Solutions Analysis Phase • Develop business application options, recommendations • Develop infrastructure options, recommendations • Develop organizational options, recommendations • Develop IT process options, recommendations
  • 17. Phases of the Planning Process 17 •Develop IT Vision and Direction. •Develop IT Plan •Identify IT Projects Direction Phase
  • 18. Phases of the Planning Process 18 IT Vision Direction Phase • Develop IT Vision, Mission. • Develop IT goals, strategies. • Determine IT balanced scorecard, metrics
  • 19. Phases of the Planning Process 19
  • 20. Phases of the Planning Process 20 IT Projects Direction Phase • Identify IT Projects (business applications, infrastructure, organization & process). • Develop IT Budget • Identify business benefits • Prioritize IT projects
  • 21. Phases of the Planning Process 21 •Develop Roadmap. •Develop Business Case. •Communicate the Plan. Recommendation Phase
  • 22. Phases of the Planning Process 22 Roadmap Recommen dation Phase • Document detailed roadmap. • Summarize costs • Summarize organizational impact. • Identify risks, concerns, risk mitigation, readiness assessment
  • 23. Phases of the Planning Process 23 Business Case Recommen dation Phase • Summarize business benefits, business case for action. • Develop communication plan, presentation summary. • Develop on-going planning process, steering committee
  • 24. Phases of the Planning Process 24 Communication Recommen dation Phase • Finalize detailed plan document • Develop summary presentation
  • 26. Plan Contents Sample • Executive Summary • Current Business Situation – Information – Direction – Operating Vision – SWOT Analysis • Business/IT Link – IT Implications – Key Business Measures – Key Business Requirements – Business Process Improvements • Current IT Situation – Business Application – Technical Infrastructure – Organization – Processes – Budget • IT Industry – IT Industry trends – Benchmark Statistics – Competitive Profiles 26
  • 27. Plan Contents Sample • IT Assessment – Strengths – Weakness – Opportunities – Threats – Scorecard – Survey Results – Recommendations • IT High Level Direction – Vision – Mission – Goals – Strategies – Scorecard, Metrics – E-business direction – Prioritization Process 27
  • 28. Plan Contents Sample • IT Direction – Business Application – Technical Infrastructure – Organization – Processes • Implementation Plan – Projects – Roadmap – Costs, investments – Organizational impact – Business Case, Financial Funding Model – Next Steps – Communication Plan – Planning Process • Appendix 28
  • 30. Plan Development • The length of time it takes to develop an IT Strategic Plan varies depending of the following factors: • Depth of Plan – The level of detail and components included in the plan document impact the length of time to develop the plan. – The plan must be detailed enough to provide the necessary direction and rationale for the direction. • Number of the individuals interviewed – However, involving more people increases the ownership of the plan, involvement of the organization and visibility. – Plan to interview the executive management team, members of IT steering committee, key users within the organization. 30
  • 31. Plan Development • Involvement of the organization – The more involved the organization is in the process, the less time the planning process takes as sections can be developed simultaneously. • Focus and priority of the effort – If the strategic planning process is not a priority for the organization, it will take significantly longer than if it is a key priority for the entire organization. – Dedicate at least one full-time individual (consultant or employee) to the planning process to get it completed. 31