Personal Information
Organización/Lugar de trabajo
Portland, Oregon Area, OR United States
Ocupación
User Experience & Information Services Specialist
Sitio web
library.reed.edu
Acerca de
User experience and information services professional with 10+ years experience working with the web and providing information services in academic library, city government, and private sector environments.
I have been involved in the planning and coordinating of three major university/college website redesigns and moving the institutions forward in the area of social media and the restructuring of their web presence.
My latest project is doing qualitative and quantitative research using a service design methodology to better understand how students use the physical and virtual academic library.
Etiquetas
library
user experience
service design
reed college
academic libraries
libraries
assessment
design thinking
oregon state university
customer journey mapping
wayfinding
signage
marketing
website
qr code
xerxes 2
mobile
internet librarian 2010
academic library website
website redesign
carl2010
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