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Strategic Doing: 
Designing & Achieving Measurable Outcomes with 
Action-Oriented Collaboration 
Ivy Tech – Southern Indiana Region/WorkOne Region 10 
Sellersburg, Indiana 
August 22, 2014 
Copyright 2014 – Ed Morrison & Scott Hutcheson 
This work is licensed under a Creative Commons Attribution-NonCommercial 2.5 License.
Better understand he nature of collaboration 
Identify what stage your collaborations are in 
Consider ways to move a collaborations to the next level 
Mountain 
Home, 
Arkansas
•Social Organizations – economics, education, 
politics 
•Individual Human – language capacity, 
knowledge accumulation, design and use of 
tools 
•Animal – mobility, information processing 
•Plants – viability 
•Open Systems – matter, energy 
•Cybernetics – computers 
•Clockworks – engines 
•Frameworks – buildings, cells 
Hierarchy of Complex Systems 
Complex i t y 
6 
Boulding, K. (1956). General systems theory—the skeleton of science. Management Science 2(3): 197-208.
The Extension Economist Vs. The Rocket Scientist 
7
•Social Organizations – economics, education, 
politics 
• Individual Human – language capacity, 
knowledge accumulation, design and use of 
tools 
•Animal – mobility, information processing 
• Plants – viability 
•Open Systems – matter, energy 
•Cybernetics – computers 
•Clockworks – engines 
•Frameworks – buildings, cells 
Hierarchy of Complex Systems 
Complex i t y 
8 
Boulding, K. (1956). General systems theory—the skeleton of science. Management Science 2(3): 197-208.
•Social Organizations – economics, education, 
politics 
• Individual Human – language capacity, 
knowledge accumulation, design and use of 
tools 
•Animal – mobility, information processing 
• Plants – viability 
•Open Systems – matter, energy 
•Cybernetics – computers 
•Clockworks – engines 
•Frameworks – buildings, cells 
Hierarchy of Complex Systems 
Complex i t y 
9 
Boulding, K. (1956). General systems theory—the skeleton of science. Management Science 2(3): 197-208.
•Social Organizations – economics, education, 
politics 
• Individual Human – language capacity, 
knowledge accumulation, design and use of 
tools 
•Animal – mobility, information processing 
• Plants – viability 
•Open Systems – matter, energy 
•Cybernetics – computers 
•Clockworks – engines 
•Frameworks – buildings, cells 
Hierarchy of Complex Systems 
Complex i t y 
10 
Boulding, K. (1956). General systems theory—the skeleton of science. Management Science 2(3): 197-208.
Strategic Doing enables people to form action-oriented 
collaborations quickly, move them 
toward measurable outcomes, and make 
adjustments along the way.
Strategic Doing 
Leverages the 
Value of a 
Network 
10 nodes, 9 connections 
10 nodes, 45 connections
Strategic Doing Accelerates Collaboration 
Turf 
Trust 
TIME 
Sharing 
Resources 
Sharing 
Information 
Mutual 
Awareness 
Co-Execution 
Co-Creation 
Acknowledgment Exploration Cooperation Collaboration Innovation 
Adapted from Collaboration Continuum from ACT for Youth
Strategy 
Answers Two 
Basic Questions
Strategic Doing Divides the Two Basic Questions into 
Four Appreciative Questions 
17
Strategic Doing Moves from the 
Linear to the Agile
Strategic Doing Is Iterative & Ongoing
• Think about workforce issues differently 
• Accelerate the collaborations needed to 
address them 
• Create and guide agile, asset-based 
strategic action plans to meet a progressive 
series of clearly defined objectives 
Addressing 
Workforce 
Issues
• Think about workforce issues differently 
• Accelerate the collaborations needed to 
address them 
• Create and guide agile, asset-based 
strategic action plans to meet a progressive 
series of clearly defined objectives 
Addressing 
Workforce 
Issues
Practicing Strategic Doing 
22
Strategic Doing Pack 
Sellersburg , IN - August 22, 2014 
Our Table’s Framing Question: 
Our Knowledge Keeper Name and e-mail: 
Our Table Guide name and e-mail: _ 
Copyright© 2014, Purdue University, all rights reserved 
Table of Contents 
What’s 
your 
30/30? 
What 
COULD 
we do 
together? 
What 
WILL 
we do 
together? 
Section Explanation Page 
Group Assets Identify assets we are willing to share Page 2 
What Could we do together? Brainstorm how we might connect our assets Page 3 
What Could we do together? Connect assets and define 1-3 new opportunities Page 4 
What Should we do together? Select 1 opportunity & define a successful outcome Page 5 
WhatWill we do together? Define a Pathway project and action plan to get us to our outcome Page 6 
WhatWill we do together? Map our successful Outcome, a Pathway Project and key next steps Page 7 
What’s our 30/30? Define a process moving forward Page 8 
Participant List Sign-in sheet – tear off to pass, reattach to the pack after completed Page 9 
What 
SHOULD 
we do 
together? 
What would it look like if our area had a ready pipeline of 
qualified candidates for the jobs in the manufacturing 
community?
Focus Areas for Today 
30 
1. Changing Regional Perceptions 
1. Changing the Image of Manufacturing 
2. Addressing Technical Skills Valued by 
Manufacturers 
3. Addressing Employability or “Soft” Skills Valued 
by Manufacturers
Framing 
Community 
Conversations
Reframing Workforce Issues Appreciatively 
32 
People can’t pass the drug screenings needed to 
work for our region’s manufacturers.
Reframing Workforce Issues Appreciatively 
33 
People can’t pass the drug screenings needed to 
work for our region’s manufacturers. 
BECOMES
Reframing Workforce Issues Appreciatively 
34 
People can’t pass the drug screenings needed to 
work for our region’s manufacturers. 
BECOMES 
What would a collaboration look like that assured 
an ample, constant pipeline of drug-free 
candidates for our region’s manufacturing jobs ?
1. Changing Regional Perceptions 
2. Changing the Image of Manufacturing 
3. Addressing Technical Skills Valued by 
Manufacturers 
4. Addressing Employability or “Soft” 
Skills Valued by Manufacturers 
Develop 
Appreciative 
Questions
Strategic Doing Pack 
Sellersburg , IN - August 22, 2014 
Our Table’s Framing Question: 
Our Knowledge Keeper Name and e-mail: 
Our Table Guide name and e-mail: _ 
Copyright© 2014, Purdue University, all rights reserved 
Table of Contents 
What’s 
your 
30/30? 
What 
COULD 
we do 
together? 
What 
WILL 
we do 
together? 
Section Explanation Page 
Group Assets Identify assets we are willing to share Page 2 
What Could we do together? Brainstorm how we might connect our assets Page 3 
What Could we do together? Connect assets and define 1-3 new opportunities Page 4 
What Should we do together? Select 1 opportunity & define a successful outcome Page 5 
WhatWill we do together? Define a Pathway project and action plan to get us to our outcome Page 6 
WhatWill we do together? Map our successful Outcome, a Pathway Project and key next steps Page 7 
What’s our 30/30? Define a process moving forward Page 8 
Participant List Sign-in sheet – tear off to pass, reattach to the pack after completed Page 9 
What 
SHOULD 
we do 
together? 
What would it look like if our area had a ready pipeline of 
qualified candidates for the jobs in the manufacturing 
community?
Strategic Doing Question 1: What couldwe do together? 
Introduce yourselves by describing 1-2 assets you are willing to share in a new network Identify the assets 
Everyone should outline 1-2 assets they are willing to share. 
Assets can be tangible (places to meet,money, Internet resources, and so on) or intangible (knowledge, experience, networks, passions). Focus your 
conversation not somuch on what people do, but on what they are willing to share to a new network. Listen carefully for what people are willing to share 
and how connections using these assetsmight be built. 
Examples: Bill K – connected to young professionals; Jane S -- skill of conducting surveys; Susan D. – social networking skills; Bob S – understanding of 
City government 
Name Assets 
Use the next page to connect the assets to create new opportunities. 2
Strategic Doing Question 1: What couldwe do together? 
Connect the assets you shared to create new opportunities. Brainstorming and Notes 
Quickly jot down connections that spring up from the discussion. Ask questions like ‘what would that look like‘ or ‘what 
if we…..’. 
Example of an opportunity connecting these assets: 
Bill K – connected to young professionals; Jane S – skill of conducting surveys; Susan D. – social networking skills; ;Bob S – 
understanding City government 
“We could use Jane’s and Bob’s knowledge and skills to create an online survey of ideas for connecting young adults to government . We 
can use Bill’s connection to young professionals to know who to survey and Susan’s social networking skills to survey online and thru 
venues such as Facebook and Twitter.” 
Use the next page to narrow your ideas to 3 opportunities 3 
8
Strategic Doing Question 1: What couldwe do together? 
Use the next page to convert one opportunity to an outcome 
Describe up to 3 opportunities 
3 
9 
Narrow your ideas from the brainstorming phase to 3 the top choices 
that connect the assets 
How could you describe this opportunity in one or 
two phrases? 
Example: Start an initiative to introduce young people to city 
government 
Opportunity 1: 
Opportunity 2: 
Opportunity 3:
Select ONE opportunity & define success 
Strategic Doing Question 2: What should we do together? 
Pick one of your opportunities and covert it to an outcome by defining measurable success 
Example: Our Opportunity: Connecting our assets could lead us to an open innovation “hack” for Government 2.0 
Our Outcome: An engaged community of at least 20 volunteers who produce new prototypes for government services and launch at least one 
redesigned service by 2015. 
Use the next page to design a pathway to your outcome 
4 
1 
Success characteristic 1: Engaged city government volunteers Metric: Number of volunteers 
Success characteristic 2: Young adults enrolled in the introduction course Metric: Number of young adults 
participating 
Success characteristic 3: At least one service project with the groups within a year Metric: One service project launched 
Our Outcome: How will you know if you’re successful? Hint: 
If you cannot figure out how to measure, the 
initiative is too vague to be useful. 
Characteristic 1: Measurement: 
Characteristic 2: Measurement: 
Characteristic 3: Measurement:
Strategic Doing Question 3: Whatwill we do together? 
Name one “pathfinder” project that can get you to your outcome, then fill out the action steps in your project 
1. Define a Pathfinder Project (a pathway that 
moves you to your outcome) 
2. Define the pathway with 2-3 milestones 
(key steps that are critical to your success, 
so you know you are not getting lost) 
3. Define an action plan for the next 30-90 
days. 
Our Pathfinder Project: 
Milestone 1: By we will 
Milestone 2: By we will 
Milestone 3: By we will 
Our Action Plan for the next 30-90 days 
4 
2 
Who Action Step ByWhen
Strategic Doing Question 3: Whatwill we do together? 
Map your outcome and project 
Our Outcome.— (Where we are going): 
Our Outcome or Success metrics.— (How we know we 
have arrived): 
1. 
2. 
3. 
Our Pathfinder Project.— (How we will get there): 
Milestones along our way.— (To make sure we are not 
lost): 
Our Key Action Steps to get started.— (What we will start 
doing by next week): 
1. 
2. 
3. 
4. 
4 
3
Moving Forward 
Maintaining alignments and connections is a dynamic process requiring 
continuous (but not constant) attention. 
What’s been done in the last 30 days? What needs to happen in the next 30 ? 
Small amounts of time (1-2 hours per month) can be devoted to revising our 
strategy. The point is to come back together share what we have learned, 
realign ourselves, and figure out our next steps for the next 30 days. 
Internet Details 
How will you use the Internet to stay 
connected? 
We’ll use e-mail for now. Might focus on 
a group blog. Bill will explore. 
Internet Details 
How will you use the Internet to stay 
connected? 
Strategic Doing Question 4: What’s our30/30? 
4 
4 
Follow-upMeeting (Sample) 
Date Dec 1 
Time 2:00PM 
Place Conference call: Susan will arrange 
Follow-upMeeting 
Date 
Time 
Place
9 
Strategic Doing Pack: Sellersburg 
The first step in a Strategic Doing workshop involves capturing the names and contact information of all the people 
around the table. Please pass around this sheet of the Master Pack, so that everyone can sign their name. Give this 
to the Table Guide or Knowledge Keeper and attach to the Master Strategic Doing Pack. 
Name Organization E-mail 
Materials developed by the Purdue Center for Regional Development - Please contact Peggy Hosea at PCRD for 
more information: phosea@purdue.edu.
To know what you 
you’re going to draw, 
you have to begin 
drawing. 
- Pablo Picasso
For More Information & to Connect 
Scott Hutcheson, Ph.D. 
765-479-7704 
hutcheson@purdue.edu 
www.linkedin.com/in/scotthutcheson/ 
www.twitter.com/jshutch64 
www.facebook.com/scott.hutcheson 
http://www.slideshare.net/jshutch/ 
Copyright 2014 – Ed Morrison & Scott Hutcheson 
Slides available 
This work is licensed under a Creative Commons Attribution-NonCommercial 2.5 License.

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Strategic Doing: Designing and Achieving Measurable Workforce Development Objectives with Action-Oriented Collaboration

  • 1. Strategic Doing: Designing & Achieving Measurable Outcomes with Action-Oriented Collaboration Ivy Tech – Southern Indiana Region/WorkOne Region 10 Sellersburg, Indiana August 22, 2014 Copyright 2014 – Ed Morrison & Scott Hutcheson This work is licensed under a Creative Commons Attribution-NonCommercial 2.5 License.
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  • 4. Better understand he nature of collaboration Identify what stage your collaborations are in Consider ways to move a collaborations to the next level Mountain Home, Arkansas
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  • 6. •Social Organizations – economics, education, politics •Individual Human – language capacity, knowledge accumulation, design and use of tools •Animal – mobility, information processing •Plants – viability •Open Systems – matter, energy •Cybernetics – computers •Clockworks – engines •Frameworks – buildings, cells Hierarchy of Complex Systems Complex i t y 6 Boulding, K. (1956). General systems theory—the skeleton of science. Management Science 2(3): 197-208.
  • 7. The Extension Economist Vs. The Rocket Scientist 7
  • 8. •Social Organizations – economics, education, politics • Individual Human – language capacity, knowledge accumulation, design and use of tools •Animal – mobility, information processing • Plants – viability •Open Systems – matter, energy •Cybernetics – computers •Clockworks – engines •Frameworks – buildings, cells Hierarchy of Complex Systems Complex i t y 8 Boulding, K. (1956). General systems theory—the skeleton of science. Management Science 2(3): 197-208.
  • 9. •Social Organizations – economics, education, politics • Individual Human – language capacity, knowledge accumulation, design and use of tools •Animal – mobility, information processing • Plants – viability •Open Systems – matter, energy •Cybernetics – computers •Clockworks – engines •Frameworks – buildings, cells Hierarchy of Complex Systems Complex i t y 9 Boulding, K. (1956). General systems theory—the skeleton of science. Management Science 2(3): 197-208.
  • 10. •Social Organizations – economics, education, politics • Individual Human – language capacity, knowledge accumulation, design and use of tools •Animal – mobility, information processing • Plants – viability •Open Systems – matter, energy •Cybernetics – computers •Clockworks – engines •Frameworks – buildings, cells Hierarchy of Complex Systems Complex i t y 10 Boulding, K. (1956). General systems theory—the skeleton of science. Management Science 2(3): 197-208.
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  • 13. Strategic Doing enables people to form action-oriented collaborations quickly, move them toward measurable outcomes, and make adjustments along the way.
  • 14. Strategic Doing Leverages the Value of a Network 10 nodes, 9 connections 10 nodes, 45 connections
  • 15. Strategic Doing Accelerates Collaboration Turf Trust TIME Sharing Resources Sharing Information Mutual Awareness Co-Execution Co-Creation Acknowledgment Exploration Cooperation Collaboration Innovation Adapted from Collaboration Continuum from ACT for Youth
  • 16. Strategy Answers Two Basic Questions
  • 17. Strategic Doing Divides the Two Basic Questions into Four Appreciative Questions 17
  • 18. Strategic Doing Moves from the Linear to the Agile
  • 19. Strategic Doing Is Iterative & Ongoing
  • 20. • Think about workforce issues differently • Accelerate the collaborations needed to address them • Create and guide agile, asset-based strategic action plans to meet a progressive series of clearly defined objectives Addressing Workforce Issues
  • 21. • Think about workforce issues differently • Accelerate the collaborations needed to address them • Create and guide agile, asset-based strategic action plans to meet a progressive series of clearly defined objectives Addressing Workforce Issues
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  • 29. Strategic Doing Pack Sellersburg , IN - August 22, 2014 Our Table’s Framing Question: Our Knowledge Keeper Name and e-mail: Our Table Guide name and e-mail: _ Copyright© 2014, Purdue University, all rights reserved Table of Contents What’s your 30/30? What COULD we do together? What WILL we do together? Section Explanation Page Group Assets Identify assets we are willing to share Page 2 What Could we do together? Brainstorm how we might connect our assets Page 3 What Could we do together? Connect assets and define 1-3 new opportunities Page 4 What Should we do together? Select 1 opportunity & define a successful outcome Page 5 WhatWill we do together? Define a Pathway project and action plan to get us to our outcome Page 6 WhatWill we do together? Map our successful Outcome, a Pathway Project and key next steps Page 7 What’s our 30/30? Define a process moving forward Page 8 Participant List Sign-in sheet – tear off to pass, reattach to the pack after completed Page 9 What SHOULD we do together? What would it look like if our area had a ready pipeline of qualified candidates for the jobs in the manufacturing community?
  • 30. Focus Areas for Today 30 1. Changing Regional Perceptions 1. Changing the Image of Manufacturing 2. Addressing Technical Skills Valued by Manufacturers 3. Addressing Employability or “Soft” Skills Valued by Manufacturers
  • 32. Reframing Workforce Issues Appreciatively 32 People can’t pass the drug screenings needed to work for our region’s manufacturers.
  • 33. Reframing Workforce Issues Appreciatively 33 People can’t pass the drug screenings needed to work for our region’s manufacturers. BECOMES
  • 34. Reframing Workforce Issues Appreciatively 34 People can’t pass the drug screenings needed to work for our region’s manufacturers. BECOMES What would a collaboration look like that assured an ample, constant pipeline of drug-free candidates for our region’s manufacturing jobs ?
  • 35. 1. Changing Regional Perceptions 2. Changing the Image of Manufacturing 3. Addressing Technical Skills Valued by Manufacturers 4. Addressing Employability or “Soft” Skills Valued by Manufacturers Develop Appreciative Questions
  • 36. Strategic Doing Pack Sellersburg , IN - August 22, 2014 Our Table’s Framing Question: Our Knowledge Keeper Name and e-mail: Our Table Guide name and e-mail: _ Copyright© 2014, Purdue University, all rights reserved Table of Contents What’s your 30/30? What COULD we do together? What WILL we do together? Section Explanation Page Group Assets Identify assets we are willing to share Page 2 What Could we do together? Brainstorm how we might connect our assets Page 3 What Could we do together? Connect assets and define 1-3 new opportunities Page 4 What Should we do together? Select 1 opportunity & define a successful outcome Page 5 WhatWill we do together? Define a Pathway project and action plan to get us to our outcome Page 6 WhatWill we do together? Map our successful Outcome, a Pathway Project and key next steps Page 7 What’s our 30/30? Define a process moving forward Page 8 Participant List Sign-in sheet – tear off to pass, reattach to the pack after completed Page 9 What SHOULD we do together? What would it look like if our area had a ready pipeline of qualified candidates for the jobs in the manufacturing community?
  • 37. Strategic Doing Question 1: What couldwe do together? Introduce yourselves by describing 1-2 assets you are willing to share in a new network Identify the assets Everyone should outline 1-2 assets they are willing to share. Assets can be tangible (places to meet,money, Internet resources, and so on) or intangible (knowledge, experience, networks, passions). Focus your conversation not somuch on what people do, but on what they are willing to share to a new network. Listen carefully for what people are willing to share and how connections using these assetsmight be built. Examples: Bill K – connected to young professionals; Jane S -- skill of conducting surveys; Susan D. – social networking skills; Bob S – understanding of City government Name Assets Use the next page to connect the assets to create new opportunities. 2
  • 38. Strategic Doing Question 1: What couldwe do together? Connect the assets you shared to create new opportunities. Brainstorming and Notes Quickly jot down connections that spring up from the discussion. Ask questions like ‘what would that look like‘ or ‘what if we…..’. Example of an opportunity connecting these assets: Bill K – connected to young professionals; Jane S – skill of conducting surveys; Susan D. – social networking skills; ;Bob S – understanding City government “We could use Jane’s and Bob’s knowledge and skills to create an online survey of ideas for connecting young adults to government . We can use Bill’s connection to young professionals to know who to survey and Susan’s social networking skills to survey online and thru venues such as Facebook and Twitter.” Use the next page to narrow your ideas to 3 opportunities 3 8
  • 39. Strategic Doing Question 1: What couldwe do together? Use the next page to convert one opportunity to an outcome Describe up to 3 opportunities 3 9 Narrow your ideas from the brainstorming phase to 3 the top choices that connect the assets How could you describe this opportunity in one or two phrases? Example: Start an initiative to introduce young people to city government Opportunity 1: Opportunity 2: Opportunity 3:
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  • 41. Select ONE opportunity & define success Strategic Doing Question 2: What should we do together? Pick one of your opportunities and covert it to an outcome by defining measurable success Example: Our Opportunity: Connecting our assets could lead us to an open innovation “hack” for Government 2.0 Our Outcome: An engaged community of at least 20 volunteers who produce new prototypes for government services and launch at least one redesigned service by 2015. Use the next page to design a pathway to your outcome 4 1 Success characteristic 1: Engaged city government volunteers Metric: Number of volunteers Success characteristic 2: Young adults enrolled in the introduction course Metric: Number of young adults participating Success characteristic 3: At least one service project with the groups within a year Metric: One service project launched Our Outcome: How will you know if you’re successful? Hint: If you cannot figure out how to measure, the initiative is too vague to be useful. Characteristic 1: Measurement: Characteristic 2: Measurement: Characteristic 3: Measurement:
  • 42. Strategic Doing Question 3: Whatwill we do together? Name one “pathfinder” project that can get you to your outcome, then fill out the action steps in your project 1. Define a Pathfinder Project (a pathway that moves you to your outcome) 2. Define the pathway with 2-3 milestones (key steps that are critical to your success, so you know you are not getting lost) 3. Define an action plan for the next 30-90 days. Our Pathfinder Project: Milestone 1: By we will Milestone 2: By we will Milestone 3: By we will Our Action Plan for the next 30-90 days 4 2 Who Action Step ByWhen
  • 43. Strategic Doing Question 3: Whatwill we do together? Map your outcome and project Our Outcome.— (Where we are going): Our Outcome or Success metrics.— (How we know we have arrived): 1. 2. 3. Our Pathfinder Project.— (How we will get there): Milestones along our way.— (To make sure we are not lost): Our Key Action Steps to get started.— (What we will start doing by next week): 1. 2. 3. 4. 4 3
  • 44. Moving Forward Maintaining alignments and connections is a dynamic process requiring continuous (but not constant) attention. What’s been done in the last 30 days? What needs to happen in the next 30 ? Small amounts of time (1-2 hours per month) can be devoted to revising our strategy. The point is to come back together share what we have learned, realign ourselves, and figure out our next steps for the next 30 days. Internet Details How will you use the Internet to stay connected? We’ll use e-mail for now. Might focus on a group blog. Bill will explore. Internet Details How will you use the Internet to stay connected? Strategic Doing Question 4: What’s our30/30? 4 4 Follow-upMeeting (Sample) Date Dec 1 Time 2:00PM Place Conference call: Susan will arrange Follow-upMeeting Date Time Place
  • 45. 9 Strategic Doing Pack: Sellersburg The first step in a Strategic Doing workshop involves capturing the names and contact information of all the people around the table. Please pass around this sheet of the Master Pack, so that everyone can sign their name. Give this to the Table Guide or Knowledge Keeper and attach to the Master Strategic Doing Pack. Name Organization E-mail Materials developed by the Purdue Center for Regional Development - Please contact Peggy Hosea at PCRD for more information: phosea@purdue.edu.
  • 46. To know what you you’re going to draw, you have to begin drawing. - Pablo Picasso
  • 47. For More Information & to Connect Scott Hutcheson, Ph.D. 765-479-7704 hutcheson@purdue.edu www.linkedin.com/in/scotthutcheson/ www.twitter.com/jshutch64 www.facebook.com/scott.hutcheson http://www.slideshare.net/jshutch/ Copyright 2014 – Ed Morrison & Scott Hutcheson Slides available This work is licensed under a Creative Commons Attribution-NonCommercial 2.5 License.