Mobile Cloud thought leadership presentation presented at the web2present Mobile Cloud webinar. A recording of this webinar can be found here: http://www.web2present.com/

1. Mobile Cloud 29 September 2011

2. ©2011 SugarCRM Inc. All rights reserved. @jsysmans http://www.linkedin.com/in/jsysmans jsysmans@sugarcrm.com

3. Agenda Mobile Cloud Mobile Cloud Enables Business Mobile Cloud Enables CRM Parting Thoughts ©2011 SugarCRM Inc. All rights reserved.

4. Mobile Cloud 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 4 From $400 million in 2009 to nearly $9.5 billion by 2014 Source: Read Write Web, Feb 2010

5. SmartphonesCreated Mobile Cloud Market

6. Mobile Apps Surpasses Web Browsing

7. Which Smartphone? Source: comScore March 2011

8. It’s All About The Apps Source: Mobile Marketing Watch; April 2011

9. Apps Drive Usage Mobile Cloud Correlation between number of Apps and Data usage Source: Nielsen, June 2011

10. Android Up, BlackBerry and Windows Down Source: comScore July 2011

11. 20 million new tablets sold in 2010 55 million expected in 2011 103 million in 2012 and 154 million in 2013 The Tablet Revolution Source: Gartner Oct 2010

12. The Tablet Revolution In 2011, 25% of Tablets Are for Enterprise Tablet Sales Eclipse Laptops in 2015 Source: eWeek Jan 2011 Source: Mashable Jan 2011

13. Which Tablet? Source: PadGadget May 2011

14. Mobile Cloud Enables Business 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 14

15. 15 of the Top 20 iPhone Business Are Cloud 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 15

16. The Top 20 iPhone Finance Apps Are Cloud 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 16

17. Challenge: Look At Your Own Smartphone 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 17

18. Mobile Cloud Enables CRM 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 18

19. 86 iPhone Mobile CRM Apps, Most Cloud 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 19

20. 43 iPad Mobile CRM Apps, Most Cloud 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 20

21. 89 Android Mobile CRM Apps, Most Cloud 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 21

22. Mobile CRM Saves The Day 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 22

23. The Right Mobile CRM Strategy

24. The Right Mobile CRM Strategy

25. The Right Mobile CRM Strategy

26. The Right Mobile CRM Strategy

27. Why 2 Different Native Applications?

28. www.sugarcrm.com/mobile ©2011 SugarCRM Inc. All rights reserved.

29. 9/27/11 ©2011 SugarCRM Inc. All rights reserved. 29

30. Thank You ©2011 SugarCRM Inc. All rights reserved. @jsysmans http://www.linkedin.com/in/jsysmans jsysmans@sugarcrm.com

31. Q&A ©2011 SugarCRM Inc. All rights reserved. 9/27/11 31