Online Relationship - Customer Retention Marketing

Customer Retention Marketing 9 th lecture A.Judhie Setiawan, M.Si Membangun Hubungan Pelanggan melalui Media Baru

Pengaruh Merek di Dunia Maya (1) ,[object Object],[object Object]

Pengaruh Merek di Dunia Maya (2) ,[object Object]

Perkembangan Internet di Indonesia ,[object Object],[object Object]

Dampak Internet ,[object Object],[object Object],[object Object],[object Object]

So what? We are Critical Mass.

Today’s Consumer Has Changed…

People Play a Lot of Different Roles...

… and Consume Media in Different Places

Hubungan Berbasis Teknologi ,[object Object],[object Object],[object Object]

Menciptakan Hubungan di Internet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Membangun Hubungan Pelanggan Melalui Komunitas Online ,[object Object],[object Object]

To influence Consumer Behavior in Web 2.0 Make People Friends

Berinteraksi dan Bersosialisasi di Era Web 2.0

Let’s take a look on implementation of Web 2.0@AIRASIA

How Air Asia Build a Web 2.0 Relationship? ,[object Object],[object Object],[object Object]

How Air Asia Build a Web 2.0 Relationship? ,[object Object],[object Object],[object Object],[object Object]

While theTrend is “Go Mobile”.....

TERIMA KASIH.... ,[object Object]

Online Relationship - Customer Retention Marketing

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