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What can workplace executives learn from computer games?
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21 massively multiplayer online games
22 source: Woodcock, Bruce Sterling. “An Analysis of MMOG Subscription Growth” MMOGCHART.COM 12.0. [April 2008]
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43 source: Van Mastrigt, Salen & Zimmerman
44 complex tasks decisions under pressure collaborating in teams
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50 second-order  design
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52 newways of working
54 freedom
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56 freedom structure
57 minimal structure
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74 questions?
Exercise 1. The starting point is one of three desired behaviors: ,[object Object]
Customer focus
Sustainable behavior2. Choose one or more rule(s) from the list that you think will induce this behavior (or adjust a rule, or come up with a new one) 3. Describe one or more aspects of the (physical and virtual) workplace that can be used to communicate this rule 75
76 collaboration as a manager, you should be able to take any role in your team
77

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