1. JACQUELINE REED
9010 Quaker Ridge| Selma, Texas, 78154| T: (210) 819-1335|Email: memrs4us@yahoo.com
CURRICULUM VITAE
Profile: Highly motivated creative business and marketing industry professional with a gift for designing and leading
effective marketing events and creating effective strategies. Ability to provide innovative research and implement timely
strategies to improve community value. Excellent communication and interpersonal skills which ensures efficient
collaboration with a diverse group of individuals. Desiring to match my academic, creative, and professional sales and
marketing skills for this employment opening. I hope to offer your company the beneficial skills of creative event
planning, public relations, critical thinking, leadership, sales, time-management, and organizational capabilities.
EDUCATION
UNIVERSITY OF PHOENIX, SAN ANTONIO, TX
Bachelor of Science - Business/Marketing (Jan 2016)
Certificate - Digital Marketing (June 2016)
TUCSON COLLEGE, TUCSON, AZ
Certificate - Medical Billing and Coding Specialist (Nov 2005)
TRITON COMMUNITY COLLEGE, RIVER GROVE, IL
Associate Degree - Business/ Marketing (May 1987)
PROFESSIONAL CERTIFICATIONS , TRAININGS & MEMBERSHIPS
University of Phoenix San Antonio Alumni Association V.P. of Marketing (2016)
American Marketing Association (San Antonio Chapter) Member (2015)
Delta Mu Delta International Business Fraternity Inductee (2015)
National Society for Collegiate Scholars Inductee (2014)
Recipient of the U.S. Army Commander’s Award for Public Service (2014)
Soldier 360 Leadership Course (2013)
Armed Forces Community Service Leadership Training (2012-2014)
AAPC Certified Professional Coder - CPC (2009); CPC-H (2012)
BSMA Local Chapter Board President (2008-2010)
AAPC Local Chapter Board Secretary (2009-2010)
Macy’s Leadership Training (2004)

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PROFESSIONAL EXPERIENCE
U.S. Army - Joint Base Lewis McChord, Tacoma, WA
Family Readiness Group Leader (FGR), Oct 2012 – Nov 2014
• Developed a brand new FRG for the 24th Quartermaster Company
• Developed and managed the US Army 24th
Quartermaster Company social media program
• Implemented the FRG rules, regulations and official memorandums per the U.S. Army requirements
• Planned and coordinated monthly FRG meetings
• Selected and secured keynote speakers for various events
• Coordinated FRG special events that benefited Company soldiers and family members
• Fostered networking skills to promote stronger soldiers and family relationship via community resources
• Co-coordinated Battalion and Brigade special events
Carrington College, Boise, ID
Medical Billing and Coding Instructor, Feb 2012 – Jul 2012
• Designed and presented pertinent lectures and interactive activities to maximize course curriculum goals
• Effectively increased critical thinking, evaluation, communication, professionalism, customer service, analytical
problem-solving and decision-making skills of the student body
• Provided students with timely information & feedback on academic progress concerning assignments/exams
• Shared technical career experience to foster similar career skills in students
• Enforced school policies and regulations
Coldwater Creek, Miramar Beach, FL
Fashion Stylist, Aug 2010 – Mar 2011
• Provided assessment of customer’s fashion attitude, style, and options
• Embraced and promoted Coldwater Creek’s standards of exceptional customer service
• Implemented and maintained Coldwater Creek’s visual merchandise standards
• Produced fashion shows for community groups
• Organized and coordinated special in-store events/visual merchandising
University Physicians Healthcare, Tucson, AZ
Pathology Medical Coder I, Oct 2009 – Apr 2010
• Ensured timely pathology coding of inpatient and outpatient claims
• Lead medical coder for autopsy reports
• Ensured secure medical records per UPH Corporate Coding and Compliance Policies and Procedures
• Abstracted highly complex patient services per HIPAA regulations
• Communicated and educated with providers on coding and documentation guidelines
• Audited and submitted overpayment and refund requests
Medical Billing Specialist, May 2007 – Oct 2009
• Responsible for billing and follow-up for Commercial and Medicaid Transplant Payers
• Also responsible for billing and follow-up VA, MDA, & Workman’s Compensation accounts
• Maintained the Acquisition Accounts and Special Handling Accounts
• Audited and submitted overpayment and refund requests
Arizona Community Physicians, Tucson, AZ
Medical Billing and Coding Specialist, Nov 2005 – May 2007
• Conducted proper patient account security relating to billing and coding matters
• Professionally corresponded with patients and insurance companies
• Investigated all A/R issues to secure prompt payment
• Drafted and submit appeal and grievance letters
• Registered new patients and verified insurance eligibility per HIPAA regulations

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• Audited and submitted overpayment and refund requests

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Macy's Department Store, Tucson, AZ
Sales Associate and Ready to Wear Department Manager, Jul 2003 – Mar 2005
Lancôme Beauty Advisor
• Certified Lancôme Makeup Artist
• Conducted skincare and cosmetic consultations
• Generated, developed, and serviced clientele base
• Participated in department special events
Ready to Wear Group Sales Manager
• Hired, trained and developed department staff of 24 employees
• Provided ongoing employee development for sales staff via regular review and feedback
• Attained and exceeded weekly sales goals for the RTW department
• Ensured staff adhered to Macy’s outstanding customer service culture
• Accomplished all merchandise presentation and inventory control standards
Accessories Sales Associate/Watch Specialist
• Delivered excellent customer service
• Exceeded sales goals via efficient sales and marketing opportunities
• Achieved merchandise presentation goals and strategies
TECHNICAL PROFICIENCIES
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, Microsoft Access, Microsoft Outlook