http://www.EmpoweredRangers.com What is Fundamental Interpersonal Relation Orientation-Behaviour (FIRO-B) Instrument? How can you use it to help you better understand yourself and the others? How many of you realised that FIRO-B Instrument can be applied in a variety of ways - team dynamics, leadership, conflict management, change, communication, selling etc? I trust this presentation will help you. If you want further details, please visit our website - http://empoweredrangers.com/our-services/firob Watch this video presentation too - http://youtu.be/ObbX3UcEd1g

1. 2/1/14
Overview
of
Fundamental
Interpersonal
Rela6ons
Orienta6on-­‐Behaviour®
(FIRO-­‐B®)
Instrument
Jack
Wong
www.EmpoweredRangers.com
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
“Behavior
is
the
mirror
in
which
everyone
shows
their
image.”
Johann
Wolfgang
von
Goethe
1

2. 2/1/14
About
FIRO-­‐B®
Instrument
• FIRO-­‐B®
looks
at
interpersonal
rela8onships.
• There
is
no
right
or
wrong
answers
nor
passing
or
failing
the
assessment
associated
with
the
results.
• The
result
provides
insight
about
how
people
interact
with
others
and
how
others
may
perceive
them.
The
result
can
be
used
for
learning
and
development,
coaching
and
organisa8onal
process.
• FIRO-­‐B®
is
user-­‐friendly
and
flexible.
• FIRO-­‐B®
has
online
and
hardcopy
versions
(FIRO-­‐
Business
has
only
online
version).
• Available
in
English,
简体字 and
繁體字
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
FIRO-­‐B®
History
• FIRO-­‐B®
was
developed
by
Dr.
William
Schutz
in
the
1950s.
• Schutz’s
theory
was
developed
to
understand
and
predict
how
high
performance
military
teams
would
work
together.
– How
interpersonal
needs
of
individuals
mo8vate
them.
• These
needs
are
derived
from
Responses
to
Current
encourage
&
Individual’s
Repeated
the
reinfroce
interpersonal
Circumsta
Experience
needs®
nces
+
+
way
one
=
bahaves
• Being
aware
of
one’s
natural
tendencies
allows
one
to
choose
whether
a
par8cular
behaviour
is
or
is
not
appropriate.
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
2

3. 2/1/14
What
is
FIRO-­‐B®
Instrument
• THE
FIRO-­‐B®
Six-­‐Cell
Model
(Being
part
of
a
group)
CONTROL
AFFECTION
(Influencing
the
(Being
close
situa6on,
with
individuals,
leading,
rapport)
responsibility)
EXPRESSED
What
you
tend
to
do;
how
much
you
ini6ate
this
behaviour
eI
eC
eA
WANTED
How
much
you
tend
to
want
others
to
ini6ate
this
behaviour
with
you
wI
wC
wA
INCLUSION
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
Total
Need
Score
The
Three
Interpersonal
Needs
-­‐
Inclusion
• Inclusion
–
the
desire
for
the
individual
to
feel
a
sense
of
belonging
and
to
be
no8ced
within
the
group
or
by
outsiders
as
a
result
of
being
a
member
of
the
group
– The
extent
of
contact
one
likes
to
ini8ate
– The
extent
of
contact
one
would
like
to
receive
from
others
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
3

4. 2/1/14
The
Three
Interpersonal
Needs
-­‐
Control
• Control
reflects
the
degree
an
individual
would
like
to
influence
or
direct
behaviour
of
others’
with
respect
to
– Responsibility
– Power
– Influence
– Decision-­‐making
– The
extent
to
which
one
would
be
perceived
as
competent,
decisive
and
in
charge
(dominance
in
group
or
interpersonal
se`ngs).
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
The
Three
Interpersonal
Needs
-­‐
Affec6on
• Affec8on
refers
to
the
need
in
forming
close,
personal
rela8onship
with
others
–
primarily
one-­‐to-­‐one
interac8ons
rather
than
group
se`ngs.
– The
degree
of
openness,
warmth
and
personal
connec8on
one
seeks
with
others
– The
amount
of
closeness
or
distance
one
would
like
to
establish
with
others
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
4

5. 2/1/14
Benefits
of
FIRO-­‐B®
Instruments
How
you
come
across
to
others
How
and
why
conflict
develops
Your
Interpersonal
needs
Understand
and
acknowledge
the
contribu8ons
of
all
members
in
their
different
ways
Manage
your
behaviour
and
it
is
the
result
Produc8vity
through
awareness
of
these
interpersonal
dynamics
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
Could
be
used
to
look
at
group
dynamics
&
leadership
in
organisa8ons
as
well
as
career
planning
Applica6ons
of
FIRO-­‐B®
Instrument
•
•
•
•
Management
and
leadership
development
Team-­‐building
and
team
effec8veness
Career
Counselling
Family
and
Rela8onship
Counselling
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
5

6. 2/1/14
What
is
FIRO-­‐B®
Instrument
not?
• It
is
not
a
comprehensive
personality
assessment.
• It
does
not
provide
judgment
about
“good”
or
“bad”
behaviour
or
“good”
or
“bad”
people.
• It
does
not
measure
abili8es,
career
interests
or
achievements
• It
is
not
to
be
used
alone
for
recruitment
process.
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
Typical
agenda
of
FIRO-­‐B®
Workshop
(1
day
or
2
days)
1.
2.
3.
4.
Background
&
explana8on
of
FIRO-­‐B
History
and
Development
You
verify
Your
Profile
–
understand
self
Create
team
FIRO-­‐B®
profile
–
understanding
team
Various
exercises
–
demonstra8ng
different
behaviours
–
understanding
others
5. Focus
on
a
par8cular
area
of
organisa8ons/
par8cipants
interest
[e.g.
Team
dynamics,
Leadership,
Communica8on/Influence,
Conflict,
Change,
Career,
Stress].
6. How
the
FIRO-­‐B®
can
benefit
the
team
7. Applying
the
learning
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
6

7. 2/1/14
“Behaviour
is
what
a
man
does,
not
what
he
thinks,
feels,
or
believes.”
Emily
Dickinson
For
further
details
of
our
FIRO-­‐B®
Workshop
or
Coaching
• Please
visit
our
website
at
www.EmpoweredRangers.com/our-­‐services/
firob
or
send
me
an
e-­‐mail
at
Jack.Wong@EmpoweredRangers.com
Copyright
©
2014
WHM
Consul8ng
Pte
Ltd
All
Rights
Reserved
7