The document outlines four steps to make information design better: 1. Learn from experience - follow principles of contrast, repetition, alignment, and proximity. 2. Consider the medium - what works for print may not work online. People read slower and scan online. 3. Understand your users - know who they are, what they want to do, and design information to support their goals. 4. Test your work - test the structure, labels, and usability to improve the design. Break rules if needed to help users.