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Effective Interviewing
Techniques
Effective Interviewing
Techniques
Facts of Interviewing
 Interviews are the most widely used process
for screening job applicants.
 They provide the most direct information
about a candidate’s background, personality,
and skills.
 The purpose of an interview is to receive the
job offer.
Know Yourself
 Employment objective and how it relates to
the position and the employer
 Educational background and how it relates to
the position and the employer
 Work experience
 Abilities and skills
Always be able to give examples!
Know the Employer
 Research! Research! Research!
 Prepare to demonstrate your knowledge of
the profession and the company
 Prepare to give reasons for your interest in
working in that profession/company
 Develop questions in advance to ask about
the job/organization
Interview Preparation
 Situational Knowledge
 Where/when the
interview takes place
 Arrive 10 minutes
early!
 Physical Preparation
 Get plenty of rest
 Dress for success
 Mental Preparation
 Knowledge of
company
 Practice a mock
interview
 Written Preparation
 Take extra resumes,
references, etc.
 Make notes
 Ask questions
Types of Interviews
 Basic/traditional interview
 Telephone interview
 Group interview
 Interview during a meal or social
occasion
 Serial interview
5 Stages
Interview Process
1. Icebreaker
 Greetings
 First Impressions
 Small talk
1. Personal Qualifications and Interest in
Position
 Abilities, Skills, and Work Experience
 Accomplishments and Activities
 Goals
Interview Process
3. Organization and Position
- Employer may test your knowledge of the
company.
“Why do you want to work for this company?”
“What do you know about this department?”
- Other general questions regarding the
company or the job.
“What is your geographic preference?”
“Are you willing to relocate?”
Interview Process
4. Candidate Questions
 Your chance to ask questions about job
“What type of on the job training do you provide?”
“What makes your company different from its
competitors?”
4. Close and Follow-Up
 Find out who makes next move
 Thank the interview for their time
 Evaluate your performance
 Send a thank you note within 24 hours
Behavioral Interviewing
Questions:
1. In your own words, define the word “challenging”.
Tell me about the most challenging course you
have ever taken.
2. Tell me about a job or difficult course where you
picked up things more quickly than others.
3. Give an example of a specific job condition, task,
or assignment that was particularly displeasing.
STAR Technique
Situation – describe the situation, problem, or
issue that you encountered.
Task – describe the tasks/responsibilities you
took on to help solve the problem.
Action – discuss the steps you actually took
to effect a solution.
Result – describe the positive results of your
actions.
Tips for Successful Interviewing
 Interviewing is a two-way process
 Never give “yes” or “no” answers
 Listen carefully and react
 Use specific examples to make your case
 The interview begins the minute you step
onto the company lot
 Be positive!
Tips for Successful Interviewing
 Think like an employer
 Don’t criticize past employers or co-workers
 Be aware of illegal questions
 Maintain professionalism, even if the
employer does not
 Be prepared for the unexpected
 Be aware of body language
 Be well-groomed
Ask Questions
 What are your expectations of the employees
in your company?
 What are the strengths and weaknesses of
your organization?
 Describe a typical day on the job in this
position.
 Avoid asking questions about salary and
benefits.
Interview Closure
Know who makes the
next move and
when
After the Interview
 Evaluate your performance
 Send a thank-you note within 24 hours
 Keep records of important dates and details
for the follow-up
Just Remember…
BE CONFIDENT – Sell
Yourself!
Have FUN and ENJOY the
interviewing process
When in doubt… MOCK
INTERVIEW!

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Effective interviewing techniques

  • 3. Facts of Interviewing  Interviews are the most widely used process for screening job applicants.  They provide the most direct information about a candidate’s background, personality, and skills.  The purpose of an interview is to receive the job offer.
  • 4. Know Yourself  Employment objective and how it relates to the position and the employer  Educational background and how it relates to the position and the employer  Work experience  Abilities and skills Always be able to give examples!
  • 5. Know the Employer  Research! Research! Research!  Prepare to demonstrate your knowledge of the profession and the company  Prepare to give reasons for your interest in working in that profession/company  Develop questions in advance to ask about the job/organization
  • 6. Interview Preparation  Situational Knowledge  Where/when the interview takes place  Arrive 10 minutes early!  Physical Preparation  Get plenty of rest  Dress for success  Mental Preparation  Knowledge of company  Practice a mock interview  Written Preparation  Take extra resumes, references, etc.  Make notes  Ask questions
  • 7. Types of Interviews  Basic/traditional interview  Telephone interview  Group interview  Interview during a meal or social occasion  Serial interview
  • 8. 5 Stages Interview Process 1. Icebreaker  Greetings  First Impressions  Small talk 1. Personal Qualifications and Interest in Position  Abilities, Skills, and Work Experience  Accomplishments and Activities  Goals
  • 9. Interview Process 3. Organization and Position - Employer may test your knowledge of the company. “Why do you want to work for this company?” “What do you know about this department?” - Other general questions regarding the company or the job. “What is your geographic preference?” “Are you willing to relocate?”
  • 10. Interview Process 4. Candidate Questions  Your chance to ask questions about job “What type of on the job training do you provide?” “What makes your company different from its competitors?” 4. Close and Follow-Up  Find out who makes next move  Thank the interview for their time  Evaluate your performance  Send a thank you note within 24 hours
  • 11. Behavioral Interviewing Questions: 1. In your own words, define the word “challenging”. Tell me about the most challenging course you have ever taken. 2. Tell me about a job or difficult course where you picked up things more quickly than others. 3. Give an example of a specific job condition, task, or assignment that was particularly displeasing.
  • 12. STAR Technique Situation – describe the situation, problem, or issue that you encountered. Task – describe the tasks/responsibilities you took on to help solve the problem. Action – discuss the steps you actually took to effect a solution. Result – describe the positive results of your actions.
  • 13. Tips for Successful Interviewing  Interviewing is a two-way process  Never give “yes” or “no” answers  Listen carefully and react  Use specific examples to make your case  The interview begins the minute you step onto the company lot  Be positive!
  • 14. Tips for Successful Interviewing  Think like an employer  Don’t criticize past employers or co-workers  Be aware of illegal questions  Maintain professionalism, even if the employer does not  Be prepared for the unexpected  Be aware of body language  Be well-groomed
  • 15. Ask Questions  What are your expectations of the employees in your company?  What are the strengths and weaknesses of your organization?  Describe a typical day on the job in this position.  Avoid asking questions about salary and benefits.
  • 16. Interview Closure Know who makes the next move and when
  • 17. After the Interview  Evaluate your performance  Send a thank-you note within 24 hours  Keep records of important dates and details for the follow-up
  • 18. Just Remember… BE CONFIDENT – Sell Yourself! Have FUN and ENJOY the interviewing process When in doubt… MOCK INTERVIEW!