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Kanaan	
  Kanaan	
  
          Portland	
  State	
  University	
  
Middle	
  East	
  Student	
  Reten6on	
  Specialist	
  
Quick Notes

•  The	
  majority	
  of	
  M.E.	
  students	
  are	
  from	
  the	
  Gulf	
  countries	
  (GCC).	
  	
  
•  	
  Cultural	
  adjustment	
  and	
  culture	
  shock	
  to	
  life	
  in	
  the	
  United	
  States	
  is	
  
   massive	
  for	
  them.	
  
•  	
  Many	
  are	
  guided	
  by	
  their	
  peers	
  –	
  a	
  paGern	
  that	
  can	
  lead	
  to	
  disastrous	
  
   results.	
  
•  	
  There	
  can	
  be	
  pressure	
  from	
  families	
  and	
  individual	
  cultural	
  missions	
  to	
  
   choose	
  a	
  career	
  path	
  that	
  may	
  not	
  work	
  for	
  the	
  student(s).	
  
•  	
  Some	
  students	
  bring	
  “baggage”	
  with	
  them	
  to	
  the	
  U.S.	
  (cultural,	
  tribal,	
  
   religious,	
  family	
  feuds,	
  etc.).	
  
•  	
  In	
  general,	
  this	
  genera6on	
  has	
  grown	
  up	
  indulged	
  and	
  privileged,	
  from	
  
   affluent	
  circumstances.	
  Most	
  students	
  have	
  not	
  needed	
  to	
  work	
  prior	
  
   to	
  coming	
  to	
  the	
  U.S.	
  They	
  have	
  been	
  dependent	
  on	
  their	
  families	
  for	
  
   their	
  livelihood.	
  
Quick Notes

•  This	
  privileged	
  lifestyle	
  leads	
  many	
  GCC	
  students	
  who	
  come	
  to	
  
   Portland	
  State	
  University	
  to	
  expect	
  to	
  be	
  served	
  here	
  in	
  the	
  same	
  
   manner	
  they’ve	
  grown	
  up	
  with	
  at	
  home.	
  Furthermore,	
  their	
  parents	
  
   send	
  them	
  to	
  PSU	
  with	
  the	
  expecta6on	
  that	
  faculty	
  and	
  staff	
  will	
  take	
  
   care	
  of	
  their	
  children	
  in	
  the	
  same	
  manner	
  as	
  they	
  have.	
  
•  Local	
  and	
  global	
  poli6cs	
  back	
  home	
  play	
  a	
  major	
  role	
  in	
  how	
  these	
  
   students	
  behave	
  and	
  perceive	
  the	
  world	
  around	
  them.	
  They	
  were	
  
   brought	
  up	
  in	
  a	
  conserva6ve	
  society,	
  with	
  non-­‐democra6c	
  poli6cal	
  
   systems.	
  
•  M.E.	
  students	
  are	
  passive	
  learners	
  due	
  to	
  the	
  way	
  educa6onal	
  systems	
  
   are	
  structured	
  in	
  their	
  home	
  countries.	
  
Quick Notes

•  	
  There,	
  these	
  students	
  are	
  not	
  allowed	
  to	
  challenge	
  the	
  teacher	
  (who	
  
   represents	
  an	
  authority	
  figure)	
  or	
  think	
  independently	
  for	
  themselves.	
  
•  	
  They	
  have	
  been	
  indoctrinated	
  with	
  approved	
  material	
  by	
  their	
  
   governments.	
  Crea6ve	
  and/or	
  cri6cal	
  thinking	
  is	
  not	
  encouraged.	
  If	
  
   students	
  there	
  disagree	
  with	
  someone	
  in	
  a	
  posi6on	
  of	
  authority,	
  they	
  
   will	
  be	
  retaliated	
  against,	
  punished,	
  etc.	
  
Quick Notes
	
  There	
  is	
  a	
  lack	
  of:	
                          There	
  is	
  an	
  inability	
  to:	
  
•       	
  Ambi6on,	
  mo6va6on	
                             •  Adjust	
  to	
  college	
  and	
  academic	
  life	
  
•       	
  Seeing	
  the	
  “big	
  picture”	
                   despite	
  comple6ng	
  IELP	
  
•       	
  Accessing	
  resources	
                           •  Fully	
  understand	
  college	
  academic	
  
•       	
  Engagement	
                                          life,	
  focus,	
  be	
  inspired	
  and	
  take	
  
•       	
  Accountability	
                                      their	
  studies	
  seriously	
  
•       	
  Trust	
  and	
  having	
  faith	
  in	
  the	
     •  Enjoy	
  the	
  freedom	
  they	
  have	
  by	
  
        system	
                                                  making	
  wise	
  choices;	
  alcohol	
  and	
  
•       	
  Self-­‐reliance	
  and	
  self-­‐assurance	
          substance	
  abuse	
  cases	
  are	
  not	
  
•       	
  Self-­‐confidence	
  and	
  a	
  sense	
  of	
         uncommon	
  
        purpose	
                                              •  Have	
  friendships	
  with	
  women	
  and	
  
•       	
  Understanding	
  legal	
  issues	
  and	
             understand	
  gender	
  equality	
  
        ramifica6ons	
                                          •  See	
  that	
  college	
  life	
  is	
  not	
  a	
  
•       	
  Planning	
  in	
  advance	
                           vaca6on	
  in	
  the	
  U.S.	
  

       All	
  of	
  the	
  above	
  factors	
  contribute	
  to	
  the	
  reten6on	
  issues	
  we	
  have	
  
                             experienced	
  when	
  serving	
  M.E.	
  students.	
  
Why are undergraduate M.E. students
                  leaving PSU?
•  Low	
  IELS	
  scores.	
  
•  Failing	
  IELP,	
  which	
  forces	
  them	
  to	
  aGend	
  other	
  English	
  language	
  
   schools.	
  In	
  repea6ng	
  the	
  same	
  basic	
  English	
  courses,	
  at	
  the	
  same	
  
   levels,	
  their	
  overall	
  academic	
  6meline	
  is	
  stretched	
  out.	
  This	
  can	
  
   result	
  in	
  suspension	
  of	
  their	
  scholarships	
  because	
  of	
  6me	
  limits.	
  
•  Failing	
  and	
  repea6ng	
  sta6s6cs	
  classes	
  (the	
  Math	
  department	
  is	
  the	
  
   gateway	
  to	
  the	
  Schools	
  of	
  Business	
  Administra6on	
  and	
  
   Engineering).	
  
•  Mul6ple	
  academic	
  warnings	
  and	
  lower	
  GPAs	
  while	
  enrolled	
  in	
  
   academic	
  courses	
  at	
  PSU	
  result	
  in	
  scholarship	
  suspensions.	
  
•  Admission	
  restric6ons:	
  GPA	
  below	
  3.0	
  for	
  freshmen	
  and	
  below	
  2.25	
  
   for	
  transfer	
  students.	
  
•  Cultural	
  adjustment	
  (one	
  of	
  the	
  major	
  factors	
  for	
  failing).	
  
Why are potential M.E. graduate students
                  leaving PSU? 	
  
•    Graduate	
  applica6on	
  restric6ons.	
  
•    Not	
  enough	
  6me	
  and	
  skills	
  to	
  prepare	
  for	
  the	
  applica6on.	
  
•    No	
  condi6onal	
  admission.	
  
•    TOEFL	
  score	
  requirements	
  for	
  IELP	
  students.	
  
•    GRE	
  requirements.	
  
Goals	
  

•  Inspire,	
  encourage,	
  engage,	
  empower,	
  s6mulate,	
  and	
  develop	
  leadership	
  
   skills.	
  
•  Build	
  a	
  formalized	
  reten6on	
  program.	
  
•  Create	
  consistency,	
  offer	
  clear	
  guidance,	
  and	
  streamline	
  students’	
  needs	
  
   with	
  a	
  wide	
  range	
  of	
  resources	
  and	
  connec6ons	
  with	
  the	
  community.	
  
•  Create	
  core	
  M.E.	
  student	
  leader	
  posi6ons	
  for	
  students	
  who	
  can	
  serve	
  as	
  
   role	
  models	
  to	
  inspire	
  their	
  peers	
  to	
  have	
  high	
  academic	
  standards.	
  
•  Provide	
  support,	
  build	
  trust,	
  and	
  make	
  these	
  students	
  feel	
  at	
  home	
  and	
  
   welcomed.	
  
•  Build	
  personal	
  rela6onships	
  with	
  current	
  M.E.	
  students	
  –	
  they	
  represent	
  
   future	
  PSU	
  alumni.	
  
•  Encourage	
  cultural	
  sharing	
  and	
  understanding,	
  i.e.,	
  aim	
  for	
  M.E.	
  students	
  
   to	
  understand	
  America’s	
  cultural	
  affinity	
  for	
  apple	
  pie	
  .	
  .	
  .or	
  the	
  humor	
  of	
  
   “Seinfeld.”	
  
Successful Retention Strategy (Program)

                    ➡
         Posi6ve	
  Experience	
  
                    ➡	
  	
  
         Successful	
  Students	
  
                    ➡	
  	
  
            Loyal	
  Alumni	
  	
  
NAFSA numbers

Associa6on	
  of	
  Interna6onal	
  Educators	
  es6mates	
  that	
  foreign	
  
students	
  and	
  their	
  dependents	
  contributed	
  approximately	
  
$20.23	
  billion	
  to	
  the	
  U.S.	
  economy	
  during	
  the	
  2010-­‐2011	
  
academic	
  year.	
  
Net Contribution to State Economy
 by Foreign Students (2010-2011)
 Contribution to State Economy by Foreign
    Students' Dependents (2010-2011)
Foreign Student Contribution from Tuition/
 Fees and Living Expenses (2010-2011)




M.E.	
  students	
  represent	
  roughly	
  1/3	
  of	
  PSU’s	
  interna6onal	
  student	
  popula6on.	
  
CONFIDENTIAL	
  DRAFT	
  

   Summary	
  Proposal	
  for	
  
M.E.	
  student	
  reten6on	
  project	
  
            3/29/2012	
  	
  
Summary Proposal for
                 M.E. student retention project
1-­‐	
  Recruitment	
  and	
  marke6ng	
  strategies,	
  and	
  pre-­‐arrival	
  orienta6on	
  
        in	
  Arabic	
  
•  Market	
  PSU,	
  the	
  City	
  of	
  Portland,	
  and	
  Oregon	
  as	
  a	
  safe	
  and	
  
        welcoming	
  environment.	
  
•  Interview	
  prominent	
  PSU	
  alumni	
  in	
  M.E.	
  countries	
  about	
  the	
  impact	
  
        PSU	
  has	
  had	
  on	
  their	
  lives	
  and	
  careers,	
  and	
  showcase	
  these	
  
        tes6monials	
  in	
  brochures,	
  on	
  video,	
  on	
  the	
  Web	
  site,	
  and	
  more.	
  
•  Assist	
  in	
  pre-­‐university	
  decisions	
  and	
  registra6on/admission/
        orienta6on.	
  
•  Encourage	
  PSU	
  administra6on	
  at	
  high	
  levels	
  –	
  president,	
  
        chancellors,	
  etc.	
  –	
  to	
  par6cipate	
  in	
  communica6on	
  M.E.	
  cultural	
  
        missions.	
  
Summary Proposal for
              M.E. student retention project
2-­‐	
  FY-­‐Path	
  to	
  college	
  
	
   a-­‐	
  Life	
  Balance	
  
•  Orienta6on	
  in	
  Arabic	
  
•  Smooth	
  entry	
  into	
  American	
  college	
  life	
  
•  Life	
  stability	
  
•  Balanced	
  exposure	
  to	
  American	
  culture	
  (community	
  
        engagement	
  throughout	
  their	
  study	
  at	
  PSU/different	
  phases	
  
        in	
  different	
  years)	
  
•  Housing	
  (food,	
  RAs	
  and	
  cultural	
  competence)	
  
Summary Proposal for
              M.E. student retention project
2-­‐	
  FY-­‐Path	
  to	
  college	
  
        b-­‐	
  Academic	
  Success	
  Starts	
  with	
  English	
  (IELP/ESL)	
  
•  Con6nue	
  introductory	
  courses	
  offered	
  in	
  American	
  
        experience,	
  educa6onal	
  system	
  and	
  cultural	
  understanding.	
  
•  Evaluate	
  progress	
  mid-­‐term,	
  each	
  term.	
  
•  Create	
  and	
  staff	
  mentoring	
  and	
  tutoring	
  programs.	
  
Summary Proposal for
                 M.E. student retention project
2-­‐	
  FY-­‐Path	
  to	
  college	
  
        c-­‐	
  College	
  Transi6on	
  
•  Create	
  a	
  “hands-­‐on,”	
  in-­‐depth	
  course	
  that	
  addresses	
  American	
  
        life	
  and	
  culture,	
  as	
  well	
  as	
  American	
  law,	
  and	
  that	
  would	
  offer	
  
        extracurricular	
  volunteer	
  opportuni6es	
  for	
  students	
  to	
  get	
  an	
  
        “up	
  close	
  and	
  personal”	
  academic/working	
  experience.	
  This	
  
        course	
  builds	
  on	
  the	
  introductory	
  courses	
  offered.	
  
•  Create	
  a	
  strategic,	
  long-­‐term	
  plan	
  of	
  ac6on/program	
  geared	
  to	
  
        improving	
  GPAs	
  and	
  preparing	
  students	
  for	
  college.	
  This	
  
        includes	
  an	
  academic	
  module	
  featuring	
  college	
  preparedness	
  
        courses.	
  
Summary Proposal for
               M.E. student retention project
2-­‐	
  FY-­‐Path	
  to	
  college	
  
        d-­‐	
  Professional	
  Development	
  and	
  Networking	
  
•  Develop	
  professional	
  networks	
  with	
  U.S.	
  companies.	
  
•  Arrange	
  for	
  leadership	
  training,	
  skills	
  training,	
  and	
  internships	
  
        or	
  OBT/CPT.	
  
Summary Proposal for
                M.E. student retention project
2-­‐	
  FY-­‐Path	
  to	
  college	
  
        e-­‐	
  Open	
  Graduate	
  Admission	
  Discussion	
  
     •  Help	
  students	
  with	
  applica6on	
  prepara6on.	
  
     •  Reserve	
  graduate	
  spots	
  for	
  interna6onal	
  students	
  by	
  gran6ng	
  	
  	
  	
  	
  
        condi6onal	
  admission.	
  
     •  Remove	
  TOEFL	
  requirements	
  and	
  subs6tute	
  with	
  full	
  
        comple6ons	
  from	
  IELP.	
  
     •  Make	
  adjustments	
  to	
  IELP	
  classes	
  to	
  accommodate	
  for	
  graduate	
  
        students.	
  
     •  Prepare	
  students	
  for	
  GRE	
  or	
  GMAT.	
  

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Me retention12

  • 1. Kanaan  Kanaan   Portland  State  University   Middle  East  Student  Reten6on  Specialist  
  • 2. Quick Notes •  The  majority  of  M.E.  students  are  from  the  Gulf  countries  (GCC).     •   Cultural  adjustment  and  culture  shock  to  life  in  the  United  States  is   massive  for  them.   •   Many  are  guided  by  their  peers  –  a  paGern  that  can  lead  to  disastrous   results.   •   There  can  be  pressure  from  families  and  individual  cultural  missions  to   choose  a  career  path  that  may  not  work  for  the  student(s).   •   Some  students  bring  “baggage”  with  them  to  the  U.S.  (cultural,  tribal,   religious,  family  feuds,  etc.).   •   In  general,  this  genera6on  has  grown  up  indulged  and  privileged,  from   affluent  circumstances.  Most  students  have  not  needed  to  work  prior   to  coming  to  the  U.S.  They  have  been  dependent  on  their  families  for   their  livelihood.  
  • 3. Quick Notes •  This  privileged  lifestyle  leads  many  GCC  students  who  come  to   Portland  State  University  to  expect  to  be  served  here  in  the  same   manner  they’ve  grown  up  with  at  home.  Furthermore,  their  parents   send  them  to  PSU  with  the  expecta6on  that  faculty  and  staff  will  take   care  of  their  children  in  the  same  manner  as  they  have.   •  Local  and  global  poli6cs  back  home  play  a  major  role  in  how  these   students  behave  and  perceive  the  world  around  them.  They  were   brought  up  in  a  conserva6ve  society,  with  non-­‐democra6c  poli6cal   systems.   •  M.E.  students  are  passive  learners  due  to  the  way  educa6onal  systems   are  structured  in  their  home  countries.  
  • 4. Quick Notes •   There,  these  students  are  not  allowed  to  challenge  the  teacher  (who   represents  an  authority  figure)  or  think  independently  for  themselves.   •   They  have  been  indoctrinated  with  approved  material  by  their   governments.  Crea6ve  and/or  cri6cal  thinking  is  not  encouraged.  If   students  there  disagree  with  someone  in  a  posi6on  of  authority,  they   will  be  retaliated  against,  punished,  etc.  
  • 5. Quick Notes  There  is  a  lack  of:   There  is  an  inability  to:   •   Ambi6on,  mo6va6on   •  Adjust  to  college  and  academic  life   •   Seeing  the  “big  picture”   despite  comple6ng  IELP   •   Accessing  resources   •  Fully  understand  college  academic   •   Engagement   life,  focus,  be  inspired  and  take   •   Accountability   their  studies  seriously   •   Trust  and  having  faith  in  the   •  Enjoy  the  freedom  they  have  by   system   making  wise  choices;  alcohol  and   •   Self-­‐reliance  and  self-­‐assurance   substance  abuse  cases  are  not   •   Self-­‐confidence  and  a  sense  of   uncommon   purpose   •  Have  friendships  with  women  and   •   Understanding  legal  issues  and   understand  gender  equality   ramifica6ons   •  See  that  college  life  is  not  a   •   Planning  in  advance   vaca6on  in  the  U.S.   All  of  the  above  factors  contribute  to  the  reten6on  issues  we  have   experienced  when  serving  M.E.  students.  
  • 6. Why are undergraduate M.E. students leaving PSU? •  Low  IELS  scores.   •  Failing  IELP,  which  forces  them  to  aGend  other  English  language   schools.  In  repea6ng  the  same  basic  English  courses,  at  the  same   levels,  their  overall  academic  6meline  is  stretched  out.  This  can   result  in  suspension  of  their  scholarships  because  of  6me  limits.   •  Failing  and  repea6ng  sta6s6cs  classes  (the  Math  department  is  the   gateway  to  the  Schools  of  Business  Administra6on  and   Engineering).   •  Mul6ple  academic  warnings  and  lower  GPAs  while  enrolled  in   academic  courses  at  PSU  result  in  scholarship  suspensions.   •  Admission  restric6ons:  GPA  below  3.0  for  freshmen  and  below  2.25   for  transfer  students.   •  Cultural  adjustment  (one  of  the  major  factors  for  failing).  
  • 7. Why are potential M.E. graduate students leaving PSU?   •  Graduate  applica6on  restric6ons.   •  Not  enough  6me  and  skills  to  prepare  for  the  applica6on.   •  No  condi6onal  admission.   •  TOEFL  score  requirements  for  IELP  students.   •  GRE  requirements.  
  • 8. Goals   •  Inspire,  encourage,  engage,  empower,  s6mulate,  and  develop  leadership   skills.   •  Build  a  formalized  reten6on  program.   •  Create  consistency,  offer  clear  guidance,  and  streamline  students’  needs   with  a  wide  range  of  resources  and  connec6ons  with  the  community.   •  Create  core  M.E.  student  leader  posi6ons  for  students  who  can  serve  as   role  models  to  inspire  their  peers  to  have  high  academic  standards.   •  Provide  support,  build  trust,  and  make  these  students  feel  at  home  and   welcomed.   •  Build  personal  rela6onships  with  current  M.E.  students  –  they  represent   future  PSU  alumni.   •  Encourage  cultural  sharing  and  understanding,  i.e.,  aim  for  M.E.  students   to  understand  America’s  cultural  affinity  for  apple  pie  .  .  .or  the  humor  of   “Seinfeld.”  
  • 9. Successful Retention Strategy (Program) ➡ Posi6ve  Experience   ➡     Successful  Students   ➡     Loyal  Alumni    
  • 10. NAFSA numbers Associa6on  of  Interna6onal  Educators  es6mates  that  foreign   students  and  their  dependents  contributed  approximately   $20.23  billion  to  the  U.S.  economy  during  the  2010-­‐2011   academic  year.  
  • 11. Net Contribution to State Economy by Foreign Students (2010-2011)
  • 12.  Contribution to State Economy by Foreign Students' Dependents (2010-2011)
  • 13. Foreign Student Contribution from Tuition/ Fees and Living Expenses (2010-2011) M.E.  students  represent  roughly  1/3  of  PSU’s  interna6onal  student  popula6on.  
  • 14. CONFIDENTIAL  DRAFT   Summary  Proposal  for   M.E.  student  reten6on  project   3/29/2012    
  • 15. Summary Proposal for M.E. student retention project 1-­‐  Recruitment  and  marke6ng  strategies,  and  pre-­‐arrival  orienta6on   in  Arabic   •  Market  PSU,  the  City  of  Portland,  and  Oregon  as  a  safe  and   welcoming  environment.   •  Interview  prominent  PSU  alumni  in  M.E.  countries  about  the  impact   PSU  has  had  on  their  lives  and  careers,  and  showcase  these   tes6monials  in  brochures,  on  video,  on  the  Web  site,  and  more.   •  Assist  in  pre-­‐university  decisions  and  registra6on/admission/ orienta6on.   •  Encourage  PSU  administra6on  at  high  levels  –  president,   chancellors,  etc.  –  to  par6cipate  in  communica6on  M.E.  cultural   missions.  
  • 16. Summary Proposal for M.E. student retention project 2-­‐  FY-­‐Path  to  college     a-­‐  Life  Balance   •  Orienta6on  in  Arabic   •  Smooth  entry  into  American  college  life   •  Life  stability   •  Balanced  exposure  to  American  culture  (community   engagement  throughout  their  study  at  PSU/different  phases   in  different  years)   •  Housing  (food,  RAs  and  cultural  competence)  
  • 17. Summary Proposal for M.E. student retention project 2-­‐  FY-­‐Path  to  college   b-­‐  Academic  Success  Starts  with  English  (IELP/ESL)   •  Con6nue  introductory  courses  offered  in  American   experience,  educa6onal  system  and  cultural  understanding.   •  Evaluate  progress  mid-­‐term,  each  term.   •  Create  and  staff  mentoring  and  tutoring  programs.  
  • 18. Summary Proposal for M.E. student retention project 2-­‐  FY-­‐Path  to  college   c-­‐  College  Transi6on   •  Create  a  “hands-­‐on,”  in-­‐depth  course  that  addresses  American   life  and  culture,  as  well  as  American  law,  and  that  would  offer   extracurricular  volunteer  opportuni6es  for  students  to  get  an   “up  close  and  personal”  academic/working  experience.  This   course  builds  on  the  introductory  courses  offered.   •  Create  a  strategic,  long-­‐term  plan  of  ac6on/program  geared  to   improving  GPAs  and  preparing  students  for  college.  This   includes  an  academic  module  featuring  college  preparedness   courses.  
  • 19. Summary Proposal for M.E. student retention project 2-­‐  FY-­‐Path  to  college   d-­‐  Professional  Development  and  Networking   •  Develop  professional  networks  with  U.S.  companies.   •  Arrange  for  leadership  training,  skills  training,  and  internships   or  OBT/CPT.  
  • 20. Summary Proposal for M.E. student retention project 2-­‐  FY-­‐Path  to  college   e-­‐  Open  Graduate  Admission  Discussion   •  Help  students  with  applica6on  prepara6on.   •  Reserve  graduate  spots  for  interna6onal  students  by  gran6ng           condi6onal  admission.   •  Remove  TOEFL  requirements  and  subs6tute  with  full   comple6ons  from  IELP.   •  Make  adjustments  to  IELP  classes  to  accommodate  for  graduate   students.   •  Prepare  students  for  GRE  or  GMAT.