Personal Information
Organización/Lugar de trabajo
Sunnyvale, CA United States
Ocupación
Marketing
Sector
Technology / Software / Internet
Sitio web
www.kana.com
Acerca de
KANA, the leader in Service Experience Management, provides solutions that deliver a customer service experience that successfully balances customer interests with business goals. KANA's clients report double-digit increases in customer satisfaction, increased revenue growth while reducing contact center costs by an average of 20 percent.
Etiquetas
customer service experience
customer service solutions
knowledge management
email response
web self service
agent desktop
customer service chat
managed services
customer service consulting
eservice
customer experience management
web self services
service experience management
knowledge management software
webinar
customer service software
press release
pr
voice of the customer
customer service software solutions
customer service implementation
email responce
customer experience solutions
service experience
lagan
social crm
social media listening
managed services "
live webinar
web cast
customer service
customer service education
adaptive agent desktop
contact center tool
contact center software
contact center assessment
roi tool
roi
case management
roi assessment
webself
ervice experience management
knowledge management software& email response
international accounting
sas compliance
expatriate tax advice
international accounting services
expanding business overseas
customer service solution
"customer service chat
webinar"
ustomer service consulting
"email response
agent desktop
customer service implementation "
"customer service experience
customer service and chat
web selfservices
agent desktop
adaptive agent desktops
contact centers
adaptive desktop
contact center
knowledgeable agents
customer service process
eservices
web selfservice
experience management
customer service managemet
webcast
customer experience
customer service experience
agent desktops
global consulting services
customer service strategies
customer experience transformation
sem
software solutions
customer service solutions eservice
experience in customer service
knowledge management system
customer service solution
customer service experience management
Ver más
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Personal Information
Organización/Lugar de trabajo
Sunnyvale, CA United States
Ocupación
Marketing
Sector
Technology / Software / Internet
Sitio web
www.kana.com
Acerca de
KANA, the leader in Service Experience Management, provides solutions that deliver a customer service experience that successfully balances customer interests with business goals. KANA's clients report double-digit increases in customer satisfaction, increased revenue growth while reducing contact center costs by an average of 20 percent.
Etiquetas
customer service experience
customer service solutions
knowledge management
email response
web self service
agent desktop
customer service chat
managed services
customer service consulting
eservice
customer experience management
web self services
service experience management
knowledge management software
webinar
customer service software
press release
pr
voice of the customer
customer service software solutions
customer service implementation
email responce
customer experience solutions
service experience
lagan
social crm
social media listening
managed services "
live webinar
web cast
customer service
customer service education
adaptive agent desktop
contact center tool
contact center software
contact center assessment
roi tool
roi
case management
roi assessment
webself
ervice experience management
knowledge management software& email response
international accounting
sas compliance
expatriate tax advice
international accounting services
expanding business overseas
customer service solution
"customer service chat
webinar"
ustomer service consulting
"email response
agent desktop
customer service implementation "
"customer service experience
customer service and chat
web selfservices
agent desktop
adaptive agent desktops
contact centers
adaptive desktop
contact center
knowledgeable agents
customer service process
eservices
web selfservice
experience management
customer service managemet
webcast
customer experience
customer service experience
agent desktops
global consulting services
customer service strategies
customer experience transformation
sem
software solutions
customer service solutions eservice
experience in customer service
knowledge management system
customer service solution
customer service experience management
Ver más