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The Business Case for Talent Management
Saving time, money and the hassle                    of employee
performance and salary reviews, talent management provides a
bundle of benefits for businesses.

E   ncompassing everything from reviews to coaching, from

succession planning to record-keeping, talent management is an
excellent management strategy in and of itself.
Anecdotally, HR managers and staff believe that the reduction of
administrative time associated with performance reviews, which can
take months and even involve
additional hiring to handle the
paperwork, is the biggest return on
investment point for companies.            Companies that focus on talent
With that in mind, the business case       management enjoy a five-year
for talent management is expressly         return on equity that ranges
clear: Companies that develop – and
put into action – talent management
                                           between 20 and 38 percent,
strategies can boost both business         according to a 2009 Ernst & Young
and their bottom line.                     global workforce survey.




                                        www.kaptasystems.com                   2
Just What is Talent Management?
In a nutshell, talent management means focusing         on finding the best people (as well as the
right person for the right job), then ensuring that those capable employees are engaged with your
company and aligned with your key business goals.

When you combine all of these elements together, the talent
management equation will add up to better business
performance.
Further, talent management is the combination of being
                                        able to attract highly skilled
employees and develop and retain them for successful future business
efforts.


                             Talent management is a combination of communication
                             and technology, business transparency and feedback and
                             coaching from managers that can lead to happy,
                             productive, long-term employees as well as
                             impressive, long-term business results.



                                       www.kaptasystems.com                                         3
Businesses looking for a competitive advantage in
their industry can use talent management to find that edge, to get ahead
and to get results.


                                   Just as the face and shape of the
                                   workforce continues to evolve, so do
                                   company efforts to retain and reinvigorate their
                                   employees to ensure that they are getting the best out
                                   of the people who come to work every day.

                                   A talent management strategy and plan can prevent
                                   the drags of turnover, unhappy and unproductive
                                   employees, and wasted company time.

                                   Talent management, then, is truly this
                                   generation’s go-to business strategy to inspire and
                                   educate employees and to simplify onerous human
                                   resources tasks.




                           www.kaptasystems.com                                          4
Who is the Buyer of Talent Management
Systems?
Who is generally the buyer of a talent management system?
In short, the answer is:   the entire company!
From top to bottom, your entire company will contribute to and
benefit from a strategic talent management system.
More specifically, the purchaser of a talent management system can be your company’s HR Director,
CFO or CEO, depending on roles and responsibilities within your business. Likewise, you might want to
assemble a small team to evaluate talent management options, focus on implementation, and track
progress and goals after adding talent management to your company.

                      While talent management will benefit the entire
                      organization, it is a good idea to have at least one
                      point person for its implementation, usage and
                      updates within your company.


                                         www.kaptasystems.com                                           5
How Talent Management Systems Reduce
Costs
While companies tend to focus more on the costs of employee salary and benefits, there are some pretty
striking figures regarding other employee-related costs, especially for businesses considering
implementing talent management. Disengaged employees are naturally less productive and, shockingly,
cost the U.S. economy a   whopping $300 billion each year, according to Gallup.

Did you know:
  •   Replacing just one employee can cost between 150 and 250 percent of that individual’s salary,
      according to a study by the Institute for Research on Labor and Employment from the University of
      California, Berkeley?
  •   Separation costs for that same employee will include the cost and time of exit interviews, various
      administration functions, any severance pay and potential increases in unemployment
      compensation?
  •   Employee absence costs include having other employees cover that open position, which may not
      be in their area of expertise, loss of employee productivity and the potential costs of uncertainty
      among your current workforce?
  •   Replacement costs for an employee include the cost of attracting new applicants with job
      postings, the time and costs for job interviews and/or testing, potential moving/relocation
      expenses and any administrative expenses associated with hiring that new person?



                                         www.kaptasystems.com                                               6
W    ith an average annual employee turnover rate of more than 14 percent, according to the Bureau of

National Affairs, it becomes clear pretty quickly how expensive turnover can be for companies of all sizes.
Beyond that, a recent Gallup poll revealed that:

Companies with a lot of dis-satisfied workers had turnover rates that
were up to 51 percent higher than their peers with happier
employees.



                                                           Some simple math shows that talent
                                                           management systems can quickly
                                                           reduce overall costs while improving
                                                           productivity.




                                          www.kaptasystems.com                                            7
One of the best ways to cut HR costs is to eliminate or
automate administrative processes. Automating performance
reviews may be the most-loved feature of talent management
systems, which can also organize learning and development,
succession planning and salary surveys, among other HR
functions.




  ?
             Ask your Human Resources department and
             management team how much time they spend
             each year on performance and salary reviews and
             you can quickly determine how much time and
             money can be saved with talent management.




                         www.kaptasystems.com                8
The Real Benefit of Talent Management is
Improved Business Performance
S udy after study shows that engaged, high caliber employees will lead your
  t
company better business performance. For instance:
  •   Engaged employees produce more, display higher morale and have far fewer sick days than
      disengaged employees (2.69 vs. 6.19 sick days per year);
  •   When you can quickly and easily see what everyone is working on, your executive team can
      make resourcing decisions based on alignment with corporate goals. Likewise, executives report
      reduced inefficiency and positive responses to management data that allows them to determine
      what employees are working on and ensure that everyone is in alignment with corporate goals;
  •   The executive team can also focus on your company’s top priorities and ensure the entire company is
      working on the most important business tasks;
  •   Open lines of communication, a real benefit of talent management systems, will lead to greater
      business innovation;
  •   When you put responsibility (with a combination of self-service and transparency) in the hands of your
      employees, they will respond positively and offer great service.
  •   You will benefit from identifying your top performers, something many businesses can’t readily
      identify. Talent management provides the ability to see that data and coach and manage employees
      accordingly.


                                          www.kaptasystems.com                                             9
?
When you think about your ideal workforce,
doesn’t it include engaged employees who will
actively contribute to your company’s success?

How about open, clear internal communication?
And decisions made with your business’ top
goals in mind?


If you answered, “yes,” “yes” and “yes,” talent management can
point you in the right direction on all of these and more.
A culture that rewards talent will attract more talent … don’t you
want the best possible team?




                               www.kaptasystems.com                  10
What Should We Expect to Pay for Talent
Management?
Depending on the size and scope of your business, your talent management
needs and costs will vary.
When it comes to costs, the main elements are the cost of talent management software,
implementation and internal administrative costs.

                             Most business owners will be pleased to learn



        $
                             that talent management generally costs far less
                             than they would estimate.
                             For instance, Kapta Systems proven talent management system is built with
                             small businesses in mind and gives access to lots of features with a small
                             price tag. The SaaS-based, low-cost talent management system is
                             recognized for “no hassles, no surprises” and provides an easy-to-use and
                             easy-to-implement interface.




                                      www.kaptasystems.com                                           11
Other ways to save money on your talent management tools?
Consider SaaS-based systems, lower internal IT support costs, eliminating the costs of investing in
hardware, simple implementation and month-to-month contracts as opposed to long-term contracts that
lock customers in.



                                         Talent management isn’t just about paying more in
                                         bonuses and raises to your top performers –
                                         it’s about giving them a platform to manage their
                                         career development and allowing them to actively
                                         contribute to the success of your organization.
                                         In fact, you likely won’t need to use your entire
                                         employee compensation budget to attract great
                                         people; you simply need to provide them with
                                         an opportunity to do their best work and
                                         receive recognition for it.




                                      www.kaptasystems.com                                            12
What Will Happen if We Don’t Invest in
Talent Management?
Talent management is truly an investment that will pay off year after
year and employee after employee.
If your company chooses not to invest in talent management, turnover will increase as employees grow
frustrated by lack of quality feedback and eventually leave – taking with them all the time, money and
energy you had previously put into that individual. Further, if your company does not provide a platform for
talent and career management, employees will simply find it somewhere else – whether it’s with another
company or an online platform such as LinkedIn or Monster.com. Finally, you should assume that your
competitors are investing in talent management strategies and tools to recruit and retain their top talent.

In today’s cut-throat economy and competitive employment market, the question might be: Can you afford
NOT to invest in your talent?

It won’t take much time, research or thought for you to answer “no” and consider your best options for
talent management within your company.




                                         www.kaptasystems.com                                              13
The Growing Case for Adopting Talent
Management
Talent management keeps companies on-trend and able to focus more time and energy
on business growth and development – where they want to spend their time and energy.
Whether your company needs help defining goals, managing HR processes, providing evaluations,
communicating with employees or re-engaging those employees in your business efforts, you have already
made the case for talent management in your company.

Talent management will help you find the right
                                                      Saving time, money, hassle, stress
employees for the right positions, inspire those
employees to give their best to your company, offer   and more, talent management gives
accurate, timely and useful reviews and raises,       companies the ability to organize all
and communicate regularly. It will not only manage    of their employee performance
your talent, it will engage the lifeblood of your     evaluations, salary reviews, employee
company. It is both simple and effective.             goals, manager feedback and
Let talent management help your business, your        coaching, internal communication, exit
employees and your overall success. Getting           strategies and more – all online and in
started today can help you make a fast and            one convenient place.
powerful difference tomorrow with your employees
and within your business.


                                        www.kaptasystems.com                                        14

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The business case for talent management

  • 1. The Business Case for Talent Management
  • 2. Saving time, money and the hassle of employee performance and salary reviews, talent management provides a bundle of benefits for businesses. E ncompassing everything from reviews to coaching, from succession planning to record-keeping, talent management is an excellent management strategy in and of itself. Anecdotally, HR managers and staff believe that the reduction of administrative time associated with performance reviews, which can take months and even involve additional hiring to handle the paperwork, is the biggest return on investment point for companies. Companies that focus on talent With that in mind, the business case management enjoy a five-year for talent management is expressly return on equity that ranges clear: Companies that develop – and put into action – talent management between 20 and 38 percent, strategies can boost both business according to a 2009 Ernst & Young and their bottom line. global workforce survey. www.kaptasystems.com 2
  • 3. Just What is Talent Management? In a nutshell, talent management means focusing on finding the best people (as well as the right person for the right job), then ensuring that those capable employees are engaged with your company and aligned with your key business goals. When you combine all of these elements together, the talent management equation will add up to better business performance. Further, talent management is the combination of being able to attract highly skilled employees and develop and retain them for successful future business efforts. Talent management is a combination of communication and technology, business transparency and feedback and coaching from managers that can lead to happy, productive, long-term employees as well as impressive, long-term business results. www.kaptasystems.com 3
  • 4. Businesses looking for a competitive advantage in their industry can use talent management to find that edge, to get ahead and to get results. Just as the face and shape of the workforce continues to evolve, so do company efforts to retain and reinvigorate their employees to ensure that they are getting the best out of the people who come to work every day. A talent management strategy and plan can prevent the drags of turnover, unhappy and unproductive employees, and wasted company time. Talent management, then, is truly this generation’s go-to business strategy to inspire and educate employees and to simplify onerous human resources tasks. www.kaptasystems.com 4
  • 5. Who is the Buyer of Talent Management Systems? Who is generally the buyer of a talent management system? In short, the answer is: the entire company! From top to bottom, your entire company will contribute to and benefit from a strategic talent management system. More specifically, the purchaser of a talent management system can be your company’s HR Director, CFO or CEO, depending on roles and responsibilities within your business. Likewise, you might want to assemble a small team to evaluate talent management options, focus on implementation, and track progress and goals after adding talent management to your company. While talent management will benefit the entire organization, it is a good idea to have at least one point person for its implementation, usage and updates within your company. www.kaptasystems.com 5
  • 6. How Talent Management Systems Reduce Costs While companies tend to focus more on the costs of employee salary and benefits, there are some pretty striking figures regarding other employee-related costs, especially for businesses considering implementing talent management. Disengaged employees are naturally less productive and, shockingly, cost the U.S. economy a whopping $300 billion each year, according to Gallup. Did you know: • Replacing just one employee can cost between 150 and 250 percent of that individual’s salary, according to a study by the Institute for Research on Labor and Employment from the University of California, Berkeley? • Separation costs for that same employee will include the cost and time of exit interviews, various administration functions, any severance pay and potential increases in unemployment compensation? • Employee absence costs include having other employees cover that open position, which may not be in their area of expertise, loss of employee productivity and the potential costs of uncertainty among your current workforce? • Replacement costs for an employee include the cost of attracting new applicants with job postings, the time and costs for job interviews and/or testing, potential moving/relocation expenses and any administrative expenses associated with hiring that new person? www.kaptasystems.com 6
  • 7. W ith an average annual employee turnover rate of more than 14 percent, according to the Bureau of National Affairs, it becomes clear pretty quickly how expensive turnover can be for companies of all sizes. Beyond that, a recent Gallup poll revealed that: Companies with a lot of dis-satisfied workers had turnover rates that were up to 51 percent higher than their peers with happier employees. Some simple math shows that talent management systems can quickly reduce overall costs while improving productivity. www.kaptasystems.com 7
  • 8. One of the best ways to cut HR costs is to eliminate or automate administrative processes. Automating performance reviews may be the most-loved feature of talent management systems, which can also organize learning and development, succession planning and salary surveys, among other HR functions. ? Ask your Human Resources department and management team how much time they spend each year on performance and salary reviews and you can quickly determine how much time and money can be saved with talent management. www.kaptasystems.com 8
  • 9. The Real Benefit of Talent Management is Improved Business Performance S udy after study shows that engaged, high caliber employees will lead your t company better business performance. For instance: • Engaged employees produce more, display higher morale and have far fewer sick days than disengaged employees (2.69 vs. 6.19 sick days per year); • When you can quickly and easily see what everyone is working on, your executive team can make resourcing decisions based on alignment with corporate goals. Likewise, executives report reduced inefficiency and positive responses to management data that allows them to determine what employees are working on and ensure that everyone is in alignment with corporate goals; • The executive team can also focus on your company’s top priorities and ensure the entire company is working on the most important business tasks; • Open lines of communication, a real benefit of talent management systems, will lead to greater business innovation; • When you put responsibility (with a combination of self-service and transparency) in the hands of your employees, they will respond positively and offer great service. • You will benefit from identifying your top performers, something many businesses can’t readily identify. Talent management provides the ability to see that data and coach and manage employees accordingly. www.kaptasystems.com 9
  • 10. ? When you think about your ideal workforce, doesn’t it include engaged employees who will actively contribute to your company’s success? How about open, clear internal communication? And decisions made with your business’ top goals in mind? If you answered, “yes,” “yes” and “yes,” talent management can point you in the right direction on all of these and more. A culture that rewards talent will attract more talent … don’t you want the best possible team? www.kaptasystems.com 10
  • 11. What Should We Expect to Pay for Talent Management? Depending on the size and scope of your business, your talent management needs and costs will vary. When it comes to costs, the main elements are the cost of talent management software, implementation and internal administrative costs. Most business owners will be pleased to learn $ that talent management generally costs far less than they would estimate. For instance, Kapta Systems proven talent management system is built with small businesses in mind and gives access to lots of features with a small price tag. The SaaS-based, low-cost talent management system is recognized for “no hassles, no surprises” and provides an easy-to-use and easy-to-implement interface. www.kaptasystems.com 11
  • 12. Other ways to save money on your talent management tools? Consider SaaS-based systems, lower internal IT support costs, eliminating the costs of investing in hardware, simple implementation and month-to-month contracts as opposed to long-term contracts that lock customers in. Talent management isn’t just about paying more in bonuses and raises to your top performers – it’s about giving them a platform to manage their career development and allowing them to actively contribute to the success of your organization. In fact, you likely won’t need to use your entire employee compensation budget to attract great people; you simply need to provide them with an opportunity to do their best work and receive recognition for it. www.kaptasystems.com 12
  • 13. What Will Happen if We Don’t Invest in Talent Management? Talent management is truly an investment that will pay off year after year and employee after employee. If your company chooses not to invest in talent management, turnover will increase as employees grow frustrated by lack of quality feedback and eventually leave – taking with them all the time, money and energy you had previously put into that individual. Further, if your company does not provide a platform for talent and career management, employees will simply find it somewhere else – whether it’s with another company or an online platform such as LinkedIn or Monster.com. Finally, you should assume that your competitors are investing in talent management strategies and tools to recruit and retain their top talent. In today’s cut-throat economy and competitive employment market, the question might be: Can you afford NOT to invest in your talent? It won’t take much time, research or thought for you to answer “no” and consider your best options for talent management within your company. www.kaptasystems.com 13
  • 14. The Growing Case for Adopting Talent Management Talent management keeps companies on-trend and able to focus more time and energy on business growth and development – where they want to spend their time and energy. Whether your company needs help defining goals, managing HR processes, providing evaluations, communicating with employees or re-engaging those employees in your business efforts, you have already made the case for talent management in your company. Talent management will help you find the right Saving time, money, hassle, stress employees for the right positions, inspire those employees to give their best to your company, offer and more, talent management gives accurate, timely and useful reviews and raises, companies the ability to organize all and communicate regularly. It will not only manage of their employee performance your talent, it will engage the lifeblood of your evaluations, salary reviews, employee company. It is both simple and effective. goals, manager feedback and Let talent management help your business, your coaching, internal communication, exit employees and your overall success. Getting strategies and more – all online and in started today can help you make a fast and one convenient place. powerful difference tomorrow with your employees and within your business. www.kaptasystems.com 14