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MOBILE WEB
MARKETING
Market Trends




                Page 1
SIGNIFICANCE - MOBILE WEB
Ran a 3 D study on users that have smartphones, and the frequency with which they
use the phone to follow general trends by Malaysians.

The results were interesting, and showed insights across each user, and his/her
behavior pattern. The behavior pattern into what they like, significance of what they
like, and how that could leverage into platforms for mobile marketing.




                        Freq: Listen To Music On Mobile
                               Phone/Smartphone
                  250
                                                                                   Freq: Listen To Music
                                                                                   On Mobile
   SIGNIFICANCE




                  200                       193
                                                                                   Phone/Smartphone
                  150                             149
                                                        127
                  100        100                                       109
                                                              93
                                   71
                   50                                                        58

                    0
                         1    2         3    4      5    6         7    8
                                        FREQUENCY




The table depicts an interesting trend. The majority of users listen to music several
times a week, or 1-3 times a month. As the music is repeated the listenership drops,
and the decline happens if the frequency of music increases to 1-3 times a month.




                         Freq: Play Games On Mobile
                             Phone/Smartphone
                  200
                                                                       187
                                                        172
   SIGNIFICANCE




                  150                             154         147
                                            129
                  100        100                                             93
                                                                                  Freq: Play Games On
                   50                                                             Mobile
                                   37                                             Phone/Smartphone
                    0
                         1    2     3        4     5     6     7        8
                                        FREQUENCY




                                                                                                           Page 2
The table depicts an interesting trend, on gaming around web. There are those who
                           play games on mobile phone/smartphone, several times a week. If we compare by
                           significance, those who prefer listening to music are higher than those who like
                           playing games on mobile phone or smartphone.
Several times a day -1
Once a day-2
Several times a week-3
Once a week-4
1-3 times a month-5
Less than once a month-6
                                                   Freq: Access Maps/Navigation
                                                              Tools
                             250
                             200                                                                             208   215

                             150                                                                   146
                                                                                         129
                             100                   100                                                                   Freq: Access
                                                                                82
                                50                                    66                                                 Maps/Navigation
                                                            15                                                           Tools
                                       0
                                               1        2        3         4         5        6      7         8
                                                                      FREQUENCY


                           If we look at this table, and its significance, there are quite a few users who’d like to
                           use smartphone to access maps, and navigation tools. On significance level, this is
                           above the average level for a user who follows music on smartphones.

                                             250
                                             200                                                                   198
                              Significance




                                                                                                             174
                                             150                                             151 152
                                             100         100                        98                                   Freq: Use Mobile
                                                                           70                                            Phone Specific
                                              50                                                                         Applications
                                                                 17
                                               0
                                                    1       2         3         4        5     6         7     8
                                                                            Axis Title


                           If we look at this table above, we would notice that the frequency is above 150 for
                           those users who use the phone for mobile phone specific applications. On pure
                           scores of significance, and this was above average, the results indicated that quite a
                           few users looked at mobile phone specific applications, and the results were as high
                           as those who played games on mobile phones/smartphones.




                                                                                                                                            Page 3
Net Index 2011
A study done by Nielsen on Yahoo and it’s targeting of mobile web consumers.

There is opportunity to shape consumers path to purchase by tracking the trends of
those who purchase pre-paid phones, and go for a cost-effective option.

Mass Segment: Consumers pay less than $200 for a mobile handset, and the pre-paid
services. For web consumption, and mobile web tracking they pay less than $20 a
month.
Mobile Web, Social Networking, and IM for less than $20 a month.

Mobile Web Markets

Indonesia            Philippines        Vietnam                  Malaysia
Indonesian mobile    30% of total       In this market the       Mobile and Tablet
Penetration has      population of      mobile penetration       marketing is taking
risen from 22%       Philippines is     Stands at 30% up         ground. The most
                     entrenched in      from 19% in 2010.        visited website on
to 58% this year.
                     Social media,                               Mobile was Google
The mobile prepaid                                               or Facebook, while
                     Search
Costs are low and                                                Yahoo was
by regional          and
                                                                 second.
standards the        sophisticated
average monthly      consumption of
payment is around    internet from
$12.50.              home, or
                     mobile. Those
                     using mobile
                     web has
                     reached to a
                     level of 4%from
                     5% in 2010.


It was Interesting to look at the operating system and the annual forecast, in 2010,
and 2011 according to the sources of Gartner. The unique new revelation is that
blackberry operating system, Research in Motion, sales to end users by 3Q11 is only
11% in comparison to Android, and Symbian. The highest smartphone sales was for
Android phones with increase in number of units by 30,000 units between 2010, and
2011. Android benefitted from weak competition, and mass-market offerings.




                                                                                       Page 4
Source: Gartner Study

Worldwide Smartphone Sales to End Users by Operating System in 3Q11
(Thousands of Units)

                        3Q11        3Q11 Market           3Q10        3Q10 Market
                                      Share (%)                         Share (%)
Operating               Units                             Units
System
Android             60,490.4                   52.5 20,544.0                     25.3
Symbian             19,500.1                   16.9 29,480.1                     36.3
iOS                 17,295.3                   15.0 13,484.4                     16.6
Research In                                    11.0                              15.4
Motion             12,701.1                          12,508.3
Bada                2,478.5                      2.2    920.6                      1.1
Microsoft           1,701.9                      1.5 2,203.9                       2.7
Others              1,018.1                      0.9 1,991.3                       2.5
Total             115,185.4                     100 81,132.6                      100


If someone has to calculate the market size based on the mobile phone users, and
link that with the smartphone sales, it would be interesting to know the market
potential for mobile web. Calculations done below really looks at how insights used to
put a cost to the commercial plan can really offer value added services to propel, and
grow the mobile web media, and take it beyond Google, Facebook, and Yahoo.




                                                                                         Page 5
Market Size of mobile web on RIM
                 enabled Blackberry



        # of smartphones                               12701
user
cost
        Prepaid cost                                     $20
        Average money spent on pre-paid                  $40
        Total spent on pre-paid                          $60

web
cost
        Banner Ads Promotions                            $30
        Sponsored Social Web Conversations               $40
        Search for locations, GPS, music                 $20
        Games                                            $10

Ideas   Top up to television shows                       $30
        Top up to newspaper articles                     $30
        Review local restaurants
        Education (Mobile Specific Applications)         $20
        Dating(Facebook)                                 $15
        Local Taxes, and charges
        Total                                           $315

                                                   $4,000,815



        Assumption: Ideas could be based on the
        local television shows that are popular
        The education, and dating are
        information that could tap into the
        awareness level for mobile web,




                                                                Page 6
Can we use Nielsen data on TOP PC Game Titles to create mobile specific
applications?

The latest Nielsen data shows that there are PC enabled game titles that would really
work if we look at their share, and average minutes played per week. The game titles
are world of warcraft, warcraft 3: Reign of Chaos, Lord of the Rings(Online Shadows
of Angmar) and League of legends (Riot Games)

These are the top PC game titles that were rated as really high on share, and
average minutes. There is a company, TMP that provides percentage on each of the
average minutes, and that’s a metric through which PC games performance can be
shared. All these games are non-casual.

Top PC Game Titles
Source: Nielsen
June 2011


                                                            AVERAGE
                                                            MINUTES
RANK   GAME TITLE             PUBLISHER           SHARE                     TMP%
                                                            PLAYED PER
                                                            WEEK


       WORLD OF               BLIZZARD
1                                                 6.304     423             27.905
       WARCRAFT               ENTERTAINMENT

       WARCRAFT III: REIGN    BLIZZARD
2                                                 1.821     389             4.532
       OF CHAOS               ENTERTAINMENT


       LEAGUE OF
3                             RIOT GAMES          1.581     238             3.931
       LEGENDS

       LORD OF THE RINGS
4      ONLINE: SHADOWS        TURBINE             1.354     408             3.473
       OF ANGMAR, THE


       HALO: COMBAT           MICROSOFT GAME
5                                                 0.567     706             2.785
       EVOLVED                STUDIOS

       ZUMA'S REVENGE! -
6                             POPCAP GAMES        1.268     318             2.715
       ADVENTURE

       UNREAL
7                             GT INTERACTIVE      1.675     196             2.704
       TOURNAMENT

8      BOOKWORM               POPCAP GAMES        2.606     107             2.554

9      HALF-LIFE 2            VIVENDI GAMES       2.425     118             2.049

                              ELECTRONIC
10     SIMS 3, THE                                2.104     156             1.955
                              ARTS INC.




                                                                                        Page 7
Source: Nielsen. Share is the percentage of the gaming audience measured that played the title. Overall TMP%
represents the percent of total minutes played from the Top 100 non-casual/pre-installed PC games measured.



Malaysian market landscape:

http://image.wetpaint.com/image/3/56aNNjThyqhwZk3MiIuJkg196073/GW441H189

The top websites that are visited within the Malaysia market through mobile are:




                                                                                                               Page 8

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Mobile web marketing

  • 2. SIGNIFICANCE - MOBILE WEB Ran a 3 D study on users that have smartphones, and the frequency with which they use the phone to follow general trends by Malaysians. The results were interesting, and showed insights across each user, and his/her behavior pattern. The behavior pattern into what they like, significance of what they like, and how that could leverage into platforms for mobile marketing. Freq: Listen To Music On Mobile Phone/Smartphone 250 Freq: Listen To Music On Mobile SIGNIFICANCE 200 193 Phone/Smartphone 150 149 127 100 100 109 93 71 50 58 0 1 2 3 4 5 6 7 8 FREQUENCY The table depicts an interesting trend. The majority of users listen to music several times a week, or 1-3 times a month. As the music is repeated the listenership drops, and the decline happens if the frequency of music increases to 1-3 times a month. Freq: Play Games On Mobile Phone/Smartphone 200 187 172 SIGNIFICANCE 150 154 147 129 100 100 93 Freq: Play Games On 50 Mobile 37 Phone/Smartphone 0 1 2 3 4 5 6 7 8 FREQUENCY Page 2
  • 3. The table depicts an interesting trend, on gaming around web. There are those who play games on mobile phone/smartphone, several times a week. If we compare by significance, those who prefer listening to music are higher than those who like playing games on mobile phone or smartphone. Several times a day -1 Once a day-2 Several times a week-3 Once a week-4 1-3 times a month-5 Less than once a month-6 Freq: Access Maps/Navigation Tools 250 200 208 215 150 146 129 100 100 Freq: Access 82 50 66 Maps/Navigation 15 Tools 0 1 2 3 4 5 6 7 8 FREQUENCY If we look at this table, and its significance, there are quite a few users who’d like to use smartphone to access maps, and navigation tools. On significance level, this is above the average level for a user who follows music on smartphones. 250 200 198 Significance 174 150 151 152 100 100 98 Freq: Use Mobile 70 Phone Specific 50 Applications 17 0 1 2 3 4 5 6 7 8 Axis Title If we look at this table above, we would notice that the frequency is above 150 for those users who use the phone for mobile phone specific applications. On pure scores of significance, and this was above average, the results indicated that quite a few users looked at mobile phone specific applications, and the results were as high as those who played games on mobile phones/smartphones. Page 3
  • 4. Net Index 2011 A study done by Nielsen on Yahoo and it’s targeting of mobile web consumers. There is opportunity to shape consumers path to purchase by tracking the trends of those who purchase pre-paid phones, and go for a cost-effective option. Mass Segment: Consumers pay less than $200 for a mobile handset, and the pre-paid services. For web consumption, and mobile web tracking they pay less than $20 a month. Mobile Web, Social Networking, and IM for less than $20 a month. Mobile Web Markets Indonesia Philippines Vietnam Malaysia Indonesian mobile 30% of total In this market the Mobile and Tablet Penetration has population of mobile penetration marketing is taking risen from 22% Philippines is Stands at 30% up ground. The most entrenched in from 19% in 2010. visited website on to 58% this year. Social media, Mobile was Google The mobile prepaid or Facebook, while Search Costs are low and Yahoo was by regional and second. standards the sophisticated average monthly consumption of payment is around internet from $12.50. home, or mobile. Those using mobile web has reached to a level of 4%from 5% in 2010. It was Interesting to look at the operating system and the annual forecast, in 2010, and 2011 according to the sources of Gartner. The unique new revelation is that blackberry operating system, Research in Motion, sales to end users by 3Q11 is only 11% in comparison to Android, and Symbian. The highest smartphone sales was for Android phones with increase in number of units by 30,000 units between 2010, and 2011. Android benefitted from weak competition, and mass-market offerings. Page 4
  • 5. Source: Gartner Study Worldwide Smartphone Sales to End Users by Operating System in 3Q11 (Thousands of Units) 3Q11 3Q11 Market 3Q10 3Q10 Market Share (%) Share (%) Operating Units Units System Android 60,490.4 52.5 20,544.0 25.3 Symbian 19,500.1 16.9 29,480.1 36.3 iOS 17,295.3 15.0 13,484.4 16.6 Research In 11.0 15.4 Motion 12,701.1 12,508.3 Bada 2,478.5 2.2 920.6 1.1 Microsoft 1,701.9 1.5 2,203.9 2.7 Others 1,018.1 0.9 1,991.3 2.5 Total 115,185.4 100 81,132.6 100 If someone has to calculate the market size based on the mobile phone users, and link that with the smartphone sales, it would be interesting to know the market potential for mobile web. Calculations done below really looks at how insights used to put a cost to the commercial plan can really offer value added services to propel, and grow the mobile web media, and take it beyond Google, Facebook, and Yahoo. Page 5
  • 6. Market Size of mobile web on RIM enabled Blackberry # of smartphones 12701 user cost Prepaid cost $20 Average money spent on pre-paid $40 Total spent on pre-paid $60 web cost Banner Ads Promotions $30 Sponsored Social Web Conversations $40 Search for locations, GPS, music $20 Games $10 Ideas Top up to television shows $30 Top up to newspaper articles $30 Review local restaurants Education (Mobile Specific Applications) $20 Dating(Facebook) $15 Local Taxes, and charges Total $315 $4,000,815 Assumption: Ideas could be based on the local television shows that are popular The education, and dating are information that could tap into the awareness level for mobile web, Page 6
  • 7. Can we use Nielsen data on TOP PC Game Titles to create mobile specific applications? The latest Nielsen data shows that there are PC enabled game titles that would really work if we look at their share, and average minutes played per week. The game titles are world of warcraft, warcraft 3: Reign of Chaos, Lord of the Rings(Online Shadows of Angmar) and League of legends (Riot Games) These are the top PC game titles that were rated as really high on share, and average minutes. There is a company, TMP that provides percentage on each of the average minutes, and that’s a metric through which PC games performance can be shared. All these games are non-casual. Top PC Game Titles Source: Nielsen June 2011 AVERAGE MINUTES RANK GAME TITLE PUBLISHER SHARE TMP% PLAYED PER WEEK WORLD OF BLIZZARD 1 6.304 423 27.905 WARCRAFT ENTERTAINMENT WARCRAFT III: REIGN BLIZZARD 2 1.821 389 4.532 OF CHAOS ENTERTAINMENT LEAGUE OF 3 RIOT GAMES 1.581 238 3.931 LEGENDS LORD OF THE RINGS 4 ONLINE: SHADOWS TURBINE 1.354 408 3.473 OF ANGMAR, THE HALO: COMBAT MICROSOFT GAME 5 0.567 706 2.785 EVOLVED STUDIOS ZUMA'S REVENGE! - 6 POPCAP GAMES 1.268 318 2.715 ADVENTURE UNREAL 7 GT INTERACTIVE 1.675 196 2.704 TOURNAMENT 8 BOOKWORM POPCAP GAMES 2.606 107 2.554 9 HALF-LIFE 2 VIVENDI GAMES 2.425 118 2.049 ELECTRONIC 10 SIMS 3, THE 2.104 156 1.955 ARTS INC. Page 7
  • 8. Source: Nielsen. Share is the percentage of the gaming audience measured that played the title. Overall TMP% represents the percent of total minutes played from the Top 100 non-casual/pre-installed PC games measured. Malaysian market landscape: http://image.wetpaint.com/image/3/56aNNjThyqhwZk3MiIuJkg196073/GW441H189 The top websites that are visited within the Malaysia market through mobile are: Page 8