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SOCIAL MEDIA
ADVERTISING
OVERVIEW
#KBRSOCIAL
@KatieBRoberts
December 12, 2013
Social Media Landscape
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Customer Retention

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B2B / Partnerships
Market Research

YouTube

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Engagement

Strategic Goals

Community Growth

Google+

Linkedin

Twitter

Social Media
Advertising

Faceboo
k

Social Media Advertising
{Goals}

Brand Awareness
Lead Gen
Referrals
Conversion /
Remarketing

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Social Media Advertising
{Objectives}
Your advertising
objective is what you
want people to do
when they see your
ads.
Ad Units {Facebook}
Promoted Page Posts

Use the different
types of ads for
differing
business
objectives and
goals.

•Website click; Website
Conversion
•Page Post Engagement; Page
Likes
•Event Responses
•Reach; Brand Awareness
•Leads; Remarketing

Sponsored Stories

•Page Post Engagement; Page
Likes
•Event Responses
•Website Clicks
•Reach; Brand Awareness

Offers

Unpublished Posts

DR Ads

•Engagement
•Website Click
•Lead Gen
•Remarketing
•Page Post Engagement; Page
Likes
•Website Clicks
•Event Responses; Offers
•Reach; Brand Awareness
•Lead Gen; Remarketing
•Website Clicks
•Lead Gen
•Remarketing
•Offers
Audience Targeting {Facebook}
Fans

•Fans of Brand Page
•GOAL: Drive Page-level engagement, inbound traffic

Friends of Fans

•Friends of Brand Page Fans
•GOAL: Drive page-level engagement; enhance brand awareness
efforts

Facebook Audience

•General FB Audience
•Profile-based, geo-target, interests (keywords, pages/groups)
•Community relationship (conntected to page, not connected)
•Advanced targeting: language, education, workplace
•GOAL: Drive brand awareness, page-level engagement, inbound
traffic

FB Exchange

Custom Audiences

•Website visitors
•Use of conversion pixels
•GOAL: Drive remarketing initiatives for lead gen, lead conversion
•Contact Lists: Prospect Database, Customer Database, Look-alike
Cluster
•Use of conversion pixels
•GOAL: Utilizing database for brand awareness, lead gen,
conversion, loyalty. referrals
FBXchange {Facebook}
Custom Audiences {Facebook}
 Types

of Custom Audiences

 Lookalike

cluster
 Targeted ad segment
 Available

in Power Editor
 How it Works:
 Upload

list with match criteria fields
 FB will search accounts for criteria match
 When a match exists, ad is displayed to that
user
 Lookalike

cluster is primarily used for

lead gen Finding prospects that have interests
and FB profiles similar to those that match in
Ads Bidding {Facebook}



Optimization is key when bidding and building the
algorithm
CPM: Optimized to get more likes or more comments
(page post ads, like ads)





Charged every time someone sees post (impression)
Bid is set to a daily budget – FB will determine bid price per
instance

CPC: Advanced bidding


3 options: Optimized to get more actions (like, comment), Optimize
for clicks, Optimize for impressions








Optimize to get more likes/comments
 Daily budget is used as bid, FB will determine individual ad bid
performance
 Optimized for impressions
Optimize for clicks
 Automatically optimize for more clicks
 Manually bid for clicks
Optimize for impressions (switches to CPM)
 Charged for impressions
 Set a bid for impression (per thousand impression)

OPE: Optimized for Engagement


Optimized for likes vs. clicks vs impression
Ad Rules & Best Practices
{Facebook}
 Compelling

copy and imagery
 Be cognizant of time decay
 Impact

on sentiment, edge rank
algorithm, and overall ad
performance

 Test!
 Test

bid pricing, duration of ad,
copy, desktop vs. mobile, audience
targeting
Twitter Ads




Drive engagement, inbound traffic, lead
gen, follower growth
Ad Units include:
 Account

Promotions
 Keyword and Profile targeting
 Interests Targeting
 Television Targeting
 Tailored Audiences
Twitter Ads
Twitter Ads
Linkedin Ads




Drive engagement, inbound traffic, lead gen,
community follower growth
Targeting includes:
Location
 Companies


Name, Category, Company Size, Industry
 Option to exclude specific company name




Job Title
Title, Category – job function, seniority
 Option to exclude specific titles




Advanced Targeting:


School, Skills, Group, Gender, Age
Linkedin Ads
Linkedin Ads
Questions
Have questions?




Tweet me @KatieBRoberts // #KBRSocial
Facebook /Katie.B.Roberts
Linkedin /KatieBRoberts
Socially Savvy?

Send resume to:
Katie.Roberts@WaldenU.edu

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Understanding the Social Media Advertising Landscape

  • 3. ● ● ● ● ● Customer Retention ● ● ● ● ● ● ● ● B2B / Partnerships Market Research YouTube ● Engagement Strategic Goals Community Growth Google+ Linkedin Twitter Social Media Advertising Faceboo k Social Media Advertising {Goals} Brand Awareness Lead Gen Referrals Conversion / Remarketing ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●
  • 4. Social Media Advertising {Objectives} Your advertising objective is what you want people to do when they see your ads.
  • 5. Ad Units {Facebook} Promoted Page Posts Use the different types of ads for differing business objectives and goals. •Website click; Website Conversion •Page Post Engagement; Page Likes •Event Responses •Reach; Brand Awareness •Leads; Remarketing Sponsored Stories •Page Post Engagement; Page Likes •Event Responses •Website Clicks •Reach; Brand Awareness Offers Unpublished Posts DR Ads •Engagement •Website Click •Lead Gen •Remarketing •Page Post Engagement; Page Likes •Website Clicks •Event Responses; Offers •Reach; Brand Awareness •Lead Gen; Remarketing •Website Clicks •Lead Gen •Remarketing •Offers
  • 6. Audience Targeting {Facebook} Fans •Fans of Brand Page •GOAL: Drive Page-level engagement, inbound traffic Friends of Fans •Friends of Brand Page Fans •GOAL: Drive page-level engagement; enhance brand awareness efforts Facebook Audience •General FB Audience •Profile-based, geo-target, interests (keywords, pages/groups) •Community relationship (conntected to page, not connected) •Advanced targeting: language, education, workplace •GOAL: Drive brand awareness, page-level engagement, inbound traffic FB Exchange Custom Audiences •Website visitors •Use of conversion pixels •GOAL: Drive remarketing initiatives for lead gen, lead conversion •Contact Lists: Prospect Database, Customer Database, Look-alike Cluster •Use of conversion pixels •GOAL: Utilizing database for brand awareness, lead gen, conversion, loyalty. referrals
  • 8. Custom Audiences {Facebook}  Types of Custom Audiences  Lookalike cluster  Targeted ad segment  Available in Power Editor  How it Works:  Upload list with match criteria fields  FB will search accounts for criteria match  When a match exists, ad is displayed to that user  Lookalike cluster is primarily used for lead gen Finding prospects that have interests and FB profiles similar to those that match in
  • 9. Ads Bidding {Facebook}   Optimization is key when bidding and building the algorithm CPM: Optimized to get more likes or more comments (page post ads, like ads)    Charged every time someone sees post (impression) Bid is set to a daily budget – FB will determine bid price per instance CPC: Advanced bidding  3 options: Optimized to get more actions (like, comment), Optimize for clicks, Optimize for impressions     Optimize to get more likes/comments  Daily budget is used as bid, FB will determine individual ad bid performance  Optimized for impressions Optimize for clicks  Automatically optimize for more clicks  Manually bid for clicks Optimize for impressions (switches to CPM)  Charged for impressions  Set a bid for impression (per thousand impression) OPE: Optimized for Engagement  Optimized for likes vs. clicks vs impression
  • 10. Ad Rules & Best Practices {Facebook}  Compelling copy and imagery  Be cognizant of time decay  Impact on sentiment, edge rank algorithm, and overall ad performance  Test!  Test bid pricing, duration of ad, copy, desktop vs. mobile, audience targeting
  • 11. Twitter Ads   Drive engagement, inbound traffic, lead gen, follower growth Ad Units include:  Account Promotions  Keyword and Profile targeting  Interests Targeting  Television Targeting  Tailored Audiences
  • 12.
  • 15. Linkedin Ads   Drive engagement, inbound traffic, lead gen, community follower growth Targeting includes: Location  Companies  Name, Category, Company Size, Industry  Option to exclude specific company name   Job Title Title, Category – job function, seniority  Option to exclude specific titles   Advanced Targeting:  School, Skills, Group, Gender, Age
  • 18. Questions Have questions?    Tweet me @KatieBRoberts // #KBRSocial Facebook /Katie.B.Roberts Linkedin /KatieBRoberts
  • 19. Socially Savvy? Send resume to: Katie.Roberts@WaldenU.edu

Notas del editor

  1. Source: https://www.facebook.com/help/161297210743576The objectives you can choose from are:Clicks to Website: Get people to visit your website.Website Conversions: Promote specific conversions for your website. You&apos;ll need a conversion pixel for your website before you can create this ad.Page Post Engagement: Promote your Page posts.Page Likes: Get Page likes to grow your audience and build your brand.App Installs: Get people to install your mobile or desktop app.App Engagement: Get people to use your desktop app.Offer Claims: Create offers for people to redeem in your store.Event Responses: Increase attendance at your event.
  2. Clicks to Website: Get people to visit your website.Website Conversions: Promote specific conversions for your website. You&apos;ll need a conversion pixel for your website before you can create this ad.Page Post Engagement: Promote your Page posts.Page Likes: Get Page likes to grow your audience and build your brand.App Installs: Get people to install your mobile or desktop app.App Engagement: Get people to use your desktop app.Offer Claims: Create offers for people to redeem in your store.Event Responses: Increase attendance at your event.
  3. Targeting is key – you could serve up like ads ad promoted page post ads, but to the wrong target demographic. You end up with a fluff community that isn’t going to engage with your content. Targeting optionsGeo-targetinginterest targetingKeyword, pages, group, recently used termsConnectionsAnyoneOnly ppl connected to pageOnly ppl NOT connected to pageAdvanced targeting optionslanguage, education, workplaceEducation – anyone, in high school, in college, college gradCan add specific university + graduation yearFoFTargeting competitorsBe specific about doing this – do with intent &amp; direct goal in mind; matching content