2. Define Organizational Behavior
Organizational Behavior is a field of study that investigates the impact that
individuals, groups, and structure have on behavior within organizations,
for the purpose of applying such knowledge toward improving an
organization's effectiveness.
3. Complementing Intuition with Systematic Study
• Gut Feeling (immediate feeling or reaction
without logical rationale)
• Individual Observation
• Incomplete Information
Intuition
• Cause and effect
• Scientific Evidence – data gathered under
controlled conditions and measured and
interpreted
Systematic Study
• Managerial decision
• Pose a managerial question - Search for best
available evidence - Apply relevant evidence to
the case
Evidence-Based
Management
6. • Psychology : measures, explains, understand the human behavior
• Sociology : studies people in relation to their social environment or
culture
• Social Psychology : focus on peoples’ influence on one another
• Anthropology : study of societies to learn about human beings and their
activities
7.
8. There are few absolutes in OB
• Impossible to make simple and accurate
generalizations
• Human beings are complex and diverse
• OB concepts must reflect situational
conditions: contingency variables
Input “A”
Condition
“C”
Behavior
“B”
9. Challenges and Opportunities for OB
• Responding to Economic Pressure
• Responding to Globalization
- Increased foreign assignment
- Working with people from different culture
- Overseeing movement of jobs to countries with low-
cost labor
- Adapting to different culture and regulatory norms
• Managing workforce diversity
• Improving customer service
• Improving people skills
• Stimulating Innovation and Change
• Coping with “Temporariness”
10. • Working in networked organizations
• Helping employees balance work-life conflict
• Creating a positive work environment
• Improving ethical behavior
11. Need for OB
• OB helps to understand organization and employees in
better way (cordial relationship)
• OB helps in motivating employees
• Improve people skills
• Valuing of workforce diversity
• Deals with labor shortages and effective utilization of
Human Resources
• Creating an ethically healthy work environment
