Presentation by Kamal Jethwani, MD, MPH, Corporate Manager, Research and Innovation, Center for Connected Health, Partners Healthcare

1. Demonstrating ROI for Tele-health
programs:

2. Remote Patient Monitoring - ROI
 Many Remote Monitoring Programs are in pilot or research stage –
and are not reimbursable
 Question: What value can an RPM program bring when it is
operational?
 Flexible ROI tool created for a variety of stakeholders– evaluating
cost inputs and value of outcomes/impact
 Tele-health programs differ widely in every implementation, hence
the need to test with several models before being able to
generalize.
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3. Remote Patient Monitoring - ROI
 Inputs gathered for ROI include:
 Patient enrollment and growth assumptions
 Staffing requirements – both fixed and variable
 Technology costs – including up-front investments required, per patient
costs, and assumptions relating to type of technology needed
 Other operational costs – including inventory management,
refurbishment, other administrative costs
 Value of the program measured by change in healthcare
utilization – using actual data as assumptions
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Inpatient admissions
Outpatient visits
Home visits
30-day admissions
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4. Who can use the tool?
 User profiles:
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Explorers: Interested in exploring RPM but have no experience or data
Pilots: Have some pilot data, either as a program or clinical trial
Take to scale: Sites that want to expand pilot projects
Evaluate scale: Evaluate if the current scaling strategy makes sense.
 How will they use it?
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One time evaluation to ascertain strategy
Evaluate success
Benchmark for quality of outcomes and cost
Analyze sensitivities
Program improvement
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5. Do-it-Yourself Tool
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6. Do-it-Yourself Tool
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7. Do-it-Yourself Tool
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8. Do-it-Yourself Tool
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9. Do-it-Yourself Tool
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10. Savings summary
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11. Do-it-Yourself Tool
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12. Do-it-Yourself Tool
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13. ROI Tool in Practice
 ROI tool developed in collaboration with five organizations:
 RPM program value analysis and optimization
 Accurately capturing RPM inputs and outcomes
 Meeting readmissions reduction targets (aligned with ACA
provisions)
 Effective in influencing management discussions regarding
expansion and sustainability
 Achieving Triple Aims – improving care and costs, as well as
patient experience
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14. Beta Testing
Please contact us to be a beta user
Center for Connected Health
kjethwani@partners.org
Center for Technology and Aging
support@techandaging.org
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