The Smart City offers a wealth of opportunities for businesses, citizens, academia, culture, governments and many more. This raises some questions about which opportunities to pursue, which policies to implement and how to leverage the new capabilities for the good of the city and it's constituents. Current Smart City benchmarks try to shed some light on this question but usually fall short in certain areas (e.g. culture, logistic) and have difficulties to cope with the complexity of a city as a whole. Breaking the city down into smaller units (quarters, squares) and deconstructing the verticals in a way that interdisciplinary dependencies become manageable and measurable will help to operationalise insights and methods from benchmarking to become part of day to day city development.

1. September 2016 SMART CITY 1
Smart City
!?
KAY HARTKOPF, FOUNDER@URBANDIGITS
EMAIL: KAY.HARTKOPF@URBANDIGITS.NET

2. September 2016 SMART CITY 2
Mobility
Energy
Safety
Culture
Health
Education
Government
Smart City

3. September 2016 SMART CITY 3
SWITCHH
Intermodal Mobility
KATWARN
Disaster Alert
SCHOOL PLATFORM
Access to GLAM
Collections
YOINTS
Loyalty at the Point of
Sale
Smart City
SMART HOME
Connected Sensor
Home
INTELLIGENT ROAD
HOSPITAL SCHOOLING
Remote Classroom for
Patients
FINDING PLACES
Citizen Participation
Smart City – Key Characteristics:
• Mobile access to information everywhere
• Ubiquitous artificial intelligence and cognitive computing
• Vast number of devices producing massive data streams
• Integrated cross domain digitally enabled services
• Immersive human digital interfaces and digital signage
 Significant challenges for society and governments

4. September 2016 SMART CITY 4
Smart City
!?
Coping with complexity
Connecting the dots
Smart what?
Measuring success

5. September 2016 SMART CITY Chart-Nr. 5
Smart City Hot Spots
Smart Squares

6. September 2016 SMART CITY Chart-Nr. 6

7. © urbandigits2016
Setting the Goals for the Smart City
(AG HH 2.030 – Hamburg Chamber of Commerce)
SMART CITY Chart-Nr. 7September 2016
Best
Practices
Vision/
Future
Smart City
KPIs/
Index
Pilot
Projects
Sectors
• Retail
• Logistics
• Culture
• …

8. © urbandigits2016
Smart City Benchmarking (1)
(AG HH 2.030 – Hamburg Chamber of Commerce)
SMART CITY Chart-Nr. 8September 2016
Charakteristik IDC
(2012)
TU Wien
(2007-14)
ECIS
(2014)
IPOL
(2014)
Morgenstadt
(2014)
Anzahl Städte 52 (D) 70 (EU) 10 (Welt) 37 (EU) 6 (Welt)
Fokus digitale Services ja nein nein ja nein
Methodik 65 Indikat. 74 Indikat. Success
Factors
Reifegrad Projekte 108 Indikat.
Messwerte/KPIs z.T. ja exemplarisch z.T. ja
Dimensionen Government
Mobility
Energy&Env.
Buildings
Services
Governance
Mobility
Environment
People
Living
Economy
Governance
Mobility
Energy
Environment
People
Lifestye
Economy
Technology
Aufbauend auf TU
Wien, d.h. gleiche
Kategorien
Government
Mobility
Energy
Water
Safety
IT
Best Practices wenig nein ja ja ja
Primärerhebung nein nein nein nein ja
Struktur. Empfehlungen ja nein ja ja ja
Rank #1 Hamburg Luxemburg n.a. Amsterdam n.a.
Ranking Hamburg 1 nicht dabei n.a. 4 n.a.

9. © urbandigits2016
Smart City Benchmarking (2)
(AG HH 2.030 – Hamburg Chamber of Commerce)
SMART CITY Chart-Nr. 9September 2016
Thema IDC
(2012)
TU Wien (2007-
14)
ECIS
(2014)
IPOL
(2014)
Morgenstadt
(2014)
Handel Nicht vorhanden
-
Wird nicht erwähnt
und ist nicht Teil
der Studie.
Indirekt
vorhanden
-
Smart Economy
nicht in Branchen
herunter-
gebrochen
Indirekt
vorhanden
-
Smart Economy
nicht in Branchen
herunter-
gebrochen
rudimentär
vorhanden
-
Einige Beispiele
enthalten Aspekte
insbesondere
ePayment
Nicht vorhanden
-
Logistik Nicht Vorhanden
-
Smart Mobility
bezieht sich nur auf
Personen-transport
Nicht Vorhanden
-
Smart Mobility
bezieht sich nur auf
Personen-transport
Nicht Vorhanden
-
Smart Mobility
bezieht sich nur auf
Personen-transport
Indirekt
vorhanden
-
Intelligent Traffic
Systems beziehen
Logistik mit ein
Vorhanden
-
Production &
Logistics, Beispiel
Tokio
Kultur Nicht vorhanden
-
Keine Hinweise.
Vorhanden
-
Smart
Living/Cultural
Facilities (Museen,
Theater, Kinos)
Smart
People/Creativity
Indirekt
vorhanden
-
Lifestyle und
People
repräsentieren
Teile von Kultur
rudimentär
vorhanden
-
Verweis auf Dublin
Nicht vorhanden
-

10. September 2016 SMART CITY 10
KAY HARTKOPF, FOUNDER
EMAIL: KAY.HARTKOPF@URBANDIGITS.NET
+49 170 2982 190
URBANIGITS
STEINBEKER MARKTSTRAßEE 9
22117 HAMBURG
GERMANY