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Re-Design Road Based Public
          Transport Infrastructure
        for De-Congestion on Roads
                         1


           UNDERSTANDING KEY PROBLEMS
                      AND
                THEIR SOLUTIONS

                   A PRESENTATION




               (CONDENSED INPUTS FROM
              HTTP://BANGALORE.PRAJA.IN)


                                           Jan 24, 2009
V-1.0
Study Reports
                                        2

   Plan BENGALURU2020
        Focus on Public Transport
        Priority for Public Transport
   NUTP
        Recognizes the importance of Public Transport
        Priority for Public Transport
   CTTP
        Public Transport to be the Backbone of City’s transport
        infrastructure




                                                                  Jan 24, 2009
V-1.0
Road Based Public Transport System
                            3

   Continues to be a major player
   Serves 35% of the total traffic
   Every study and plan suggests, this to be the back
   bone
   Every study and plan suggests this to be the cheapest
   and viable mode of transport
   Has inherent benefits like economical in operation
   and safest among other modes
   BMTC Buses, Cabs, Autos and Mini Vans, Public
   Sector Buses, Contract Service Buses

                                                Jan 24, 2009
V-1.0
Common Problems
                          4

   No integrated transit points
   No priority on roads
   Compete with cars, 2 wheelers
   Speed slow down due to congestion
   Bus/Cab/Auto stands far away
   Not public friendly
   Known for rude behavior




                                       Jan 24, 2009
V-1.0
Current Picture
                             5

   BMTC Service
    Reliability at its lowest
    Known for erratic, irregular frequency
    Some areas overly served, Most under served
    No rational for present routes and frequency.
    No planning in # of bus stops, their locations
    Il-designed bus stops
      No safety considerations
      No vicinity considerations


                                                     Jan 24, 2009
V-1.0
Current Picture
                                  6

   BMTC Service
    No facility on ground for easy transfer to other modes
        No discipline in parking, stopping at bus stops
        No public evidence of fleet management, maintenance
        No evidence to suggest cooperation with other agencies
        No evidence seen for any planning for expansion and
        adding new routes
        No evidence seen on usage of technology for better
        customer service.



                                                        Jan 24, 2009
V-1.0
Current Picture
                                    7

   Autos
        Expensive, low on customer friendly
        Cause of rise in pollution
        Safety concerns
        Stands hardly located at right spot
   Taxis/Cabs
        Expensive, known for rash driving
        Known for most accidents on roads
        Not readily available when needed
        Slightly above from autos on customer friendliness
        Hardly any stop exists


                                                             Jan 24, 2009
V-1.0
Silver lining and Motivation
                                     8

   Vayu-Vajra service to BIAL airport
        Reliable and Economical
        Popular among airport users
        Public likes and patronizes the service
   Re-assurance
        PT can be the choice of transport mode
        If properly run and managed, can expect public to use PT for
        daily commute
        Great help for industries and businesses who can not afford to
        ply own transport.
        Greater would be the saving on foreign exchequer

                                                             Jan 24, 2009
V-1.0
Possible Solutions
                                            9

   End BMTC Monopoly
   An Independent Authority/Regulatory Body
   Infrastructure
        Multi-Mode transit centers Integrating with Metro & other PT systems
        Bus Stops, Parking, Maintenance Sheds at right locations
        Customer Service Centers / Call Centers
   Redesign the Routes and Schedules
        Re-jig the whole bus route system
        Divide the area as CBD, OBD and Satellite
        Routing and frequency based on need and requirements
   Trunk/Main Road Service Providers
        Leverage BMTC’s fleet and operations
        Private Players to fill the gap, expansion, goods carrier and charter needs
   Feeder/Last Mile Service
        Leverage Mini-Vans, Taxis, Cabs and Autos
                                                                           Jan 24, 2009
V-1.0
Element 1 - End BMTC Monopoly
                           10

   Transfer the entire exercise of planning, scheduling
   and routing to Independent Transport Authority
   Convert into a 100% service provider entity
   End its monopoly on transport operation in B’lore
   Leverage its each and every asset to meet the
   transport needs in a newly designed PT system
   BMTC’s existing assets would be in top of priority
   for use.
   Private Players would fill the gaps, expansion and
   charter needs.

                                               Jan 24, 2009
V-1.0
Element 2 - Independent Transport Authority
                            11


   Responsible for Bangalore’s all Road Base Public
   Transport System (RBPTS) Needs
   Works under Higher Transport authority like BMLTA
   Buck stops at this regulator
   Responsible for Planning, Execution, Operation and its
   maintenance
   Owns responsibility for creating RBPTS infrastructure
     MMTC, Bus Stops, Safety Provisions,
     Dedicated/Priority Lanes
   Responsible for all expansions, changes and rebuilding

                                                 Jan 24, 2009
V-1.0
Element 3 - Multi-Mode Transit Centers
                              12


   Integrated transit Facility for all transport modes
   Concept similar to use of airport terminals by airlines
   Designed to minimum congestion due to transfers
   Congestion-less Exit/Entry points
   Priority for Mass Public Transport Service and feeder
   service
   Disincentive for private vehicles – Higher Parking fees,
   Parking lots away from transit centers.
   Decent public amenities
   Safety at all times

                                                     Jan 24, 2009
V-1.0
Element 4 - Priority for Public Transport
                             13



   On smaller roads, allow only PT vehicles
   Possibly, dedicated lanes as suggested in various
   planning forums
   Priority for Govt lands/facilities for Parking,
   Maintenance Sheds
   Private vehicles, only on wider roads
   Incentive for businesses/Industry to use PT – Concession
   rates for monthly passes to their employees
   Tax Breaks for money spend on Employee’s Bus Passes


                                                   Jan 24, 2009
V-1.0
Element 5 – Bus Stops
                                    14


   Reconsider the present location of all bus stops
   Location, Size to fit the needs of re-vamped PT setup
   Should serve the purpose
        PT vehicles stops only at bus stops
        Vehicles stops at marked lanes/spots only
   Should encourage use of public transport
        Walking distance from a locality/vicinity
        Facilitate transfers
        Safety – 24/7
        Aids to physically disadvantage sections
          Physically Handicapped, Aged, Women, Children

                                                          Jan 24, 2009
V-1.0
Element 6 - Customer Service – 24/7
                                     15

   A separate department under transport authority to serve
   the public needs
   Physical presence in major Bus stops, in all MMTCs
   Available by Phone and Web
   All data/schedules display to be current
   Facility for filing complaints/suggestions
   Policy for response to complaints/suggestions
        Display it on websites
        Facility to know the status
        Facility to appeal the decisions


                                                   Jan 24, 2009
V-1.0
Zones & Routes – Courtesy Mr. Narayan Gopalan
                             16




                                                   Jan 24, 2009
V-1.0
Element 7 – Redesign Routes
                                     17

   Divide the city into zones
        Partition the city areas into Zones
          As given in the diagram
          Further into CBD Zones, ORR Zones, PRR Zones
        Re-use the present depots/bus stations, future MMTCs to be
        Zone center
        Future expansion to be considered as Satellite Zones
   Re-jig the present routes
        Zone-to-Zone Routes
        Intra-Zone Routes serving the zone localities
          Trunk/Main Road Routes,
          Feeder/Last mile Routes


                                                           Jan 24, 2009
V-1.0
Re-Design Routes – Part 2
                                        18

   Single fare/ticket for complete journey
        Same ticket should be valid up to the destination
        Promote return ticket purchases
             Economical than purchasing separately
        Make monthly passes economical
        Allow transfers from other PT modes like Metro, Trains, RTCs
   Special Services
        Continue/Spruce up the VV service to BIA
        Provision for starting Planned Circular Shuttle Routes
   Satellite Zone routes
        Routes serving localities under it
        Connects to nearest Zone Center
   Charter Services
   School Routes

                                                                 Jan 24, 2009
V-1.0
Element 8 – BMTC Bus Service
                                    19

   As a service provider only
   Current fleet to be deployed 100% for zonal routes
   Inter Zone Routes Service
        Between zone centers
        Fast, minimum stops
   Intra Zonal Routes Service
        Serving zonal localities
        Starts/End at zone center
   Buses to be run only on trunk/main roads


                                                Jan 24, 2009
V-1.0
Element 9 – Feeder/Last Mile Connectivity
                                     20

   New policy to regulate Taxi/Cab/Auto services.
        Promote fuel efficient vehicles – Stop issuing new licenses for
        autos?
        Promote private and economically disadvantage sections
        License renewal based on Highest Safety compliances
   Part of Public Transport System
        Feeder service
        Last mile connectivity
        No scope to decline a passenger request
        Highest level of customer service
        Non compliance a cause to loose the contract/license

                                                               Jan 24, 2009
V-1.0
Element 9 – Private Bus Service
                                  21

   Fills the short fall from BMTC service
   Mainly on Zone, Trunk, Satellite Routes
   For all new additions on inter-zone/intra-zone routes
   For all new additions on Satellite Routes
   For Semi-Goods Carriers Service
   Allow single vehicle owners also
        Must arrange backup if needed
   Preference to economically disadvantage sections
   Owns all Profits/Losses

                                                Jan 24, 2009
V-1.0
Element 10 – Semi Goods Carriers
                                  22

   Special service from designated locations and
   timings
        Fruit/Vegetable Market in K R Market to various BBMP run
        markets
        Specially in Morning
   Special service allowing carrying of goods along with
   passengers
   Should be like BIAL concessionaries operating taxis
   to BIA


                                                          Jan 24, 2009
V-1.0

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Road Based Public Transport V1

  • 1. Re-Design Road Based Public Transport Infrastructure for De-Congestion on Roads 1 UNDERSTANDING KEY PROBLEMS AND THEIR SOLUTIONS A PRESENTATION (CONDENSED INPUTS FROM HTTP://BANGALORE.PRAJA.IN) Jan 24, 2009 V-1.0
  • 2. Study Reports 2 Plan BENGALURU2020 Focus on Public Transport Priority for Public Transport NUTP Recognizes the importance of Public Transport Priority for Public Transport CTTP Public Transport to be the Backbone of City’s transport infrastructure Jan 24, 2009 V-1.0
  • 3. Road Based Public Transport System 3 Continues to be a major player Serves 35% of the total traffic Every study and plan suggests, this to be the back bone Every study and plan suggests this to be the cheapest and viable mode of transport Has inherent benefits like economical in operation and safest among other modes BMTC Buses, Cabs, Autos and Mini Vans, Public Sector Buses, Contract Service Buses Jan 24, 2009 V-1.0
  • 4. Common Problems 4 No integrated transit points No priority on roads Compete with cars, 2 wheelers Speed slow down due to congestion Bus/Cab/Auto stands far away Not public friendly Known for rude behavior Jan 24, 2009 V-1.0
  • 5. Current Picture 5 BMTC Service Reliability at its lowest Known for erratic, irregular frequency Some areas overly served, Most under served No rational for present routes and frequency. No planning in # of bus stops, their locations Il-designed bus stops No safety considerations No vicinity considerations Jan 24, 2009 V-1.0
  • 6. Current Picture 6 BMTC Service No facility on ground for easy transfer to other modes No discipline in parking, stopping at bus stops No public evidence of fleet management, maintenance No evidence to suggest cooperation with other agencies No evidence seen for any planning for expansion and adding new routes No evidence seen on usage of technology for better customer service. Jan 24, 2009 V-1.0
  • 7. Current Picture 7 Autos Expensive, low on customer friendly Cause of rise in pollution Safety concerns Stands hardly located at right spot Taxis/Cabs Expensive, known for rash driving Known for most accidents on roads Not readily available when needed Slightly above from autos on customer friendliness Hardly any stop exists Jan 24, 2009 V-1.0
  • 8. Silver lining and Motivation 8 Vayu-Vajra service to BIAL airport Reliable and Economical Popular among airport users Public likes and patronizes the service Re-assurance PT can be the choice of transport mode If properly run and managed, can expect public to use PT for daily commute Great help for industries and businesses who can not afford to ply own transport. Greater would be the saving on foreign exchequer Jan 24, 2009 V-1.0
  • 9. Possible Solutions 9 End BMTC Monopoly An Independent Authority/Regulatory Body Infrastructure Multi-Mode transit centers Integrating with Metro & other PT systems Bus Stops, Parking, Maintenance Sheds at right locations Customer Service Centers / Call Centers Redesign the Routes and Schedules Re-jig the whole bus route system Divide the area as CBD, OBD and Satellite Routing and frequency based on need and requirements Trunk/Main Road Service Providers Leverage BMTC’s fleet and operations Private Players to fill the gap, expansion, goods carrier and charter needs Feeder/Last Mile Service Leverage Mini-Vans, Taxis, Cabs and Autos Jan 24, 2009 V-1.0
  • 10. Element 1 - End BMTC Monopoly 10 Transfer the entire exercise of planning, scheduling and routing to Independent Transport Authority Convert into a 100% service provider entity End its monopoly on transport operation in B’lore Leverage its each and every asset to meet the transport needs in a newly designed PT system BMTC’s existing assets would be in top of priority for use. Private Players would fill the gaps, expansion and charter needs. Jan 24, 2009 V-1.0
  • 11. Element 2 - Independent Transport Authority 11 Responsible for Bangalore’s all Road Base Public Transport System (RBPTS) Needs Works under Higher Transport authority like BMLTA Buck stops at this regulator Responsible for Planning, Execution, Operation and its maintenance Owns responsibility for creating RBPTS infrastructure MMTC, Bus Stops, Safety Provisions, Dedicated/Priority Lanes Responsible for all expansions, changes and rebuilding Jan 24, 2009 V-1.0
  • 12. Element 3 - Multi-Mode Transit Centers 12 Integrated transit Facility for all transport modes Concept similar to use of airport terminals by airlines Designed to minimum congestion due to transfers Congestion-less Exit/Entry points Priority for Mass Public Transport Service and feeder service Disincentive for private vehicles – Higher Parking fees, Parking lots away from transit centers. Decent public amenities Safety at all times Jan 24, 2009 V-1.0
  • 13. Element 4 - Priority for Public Transport 13 On smaller roads, allow only PT vehicles Possibly, dedicated lanes as suggested in various planning forums Priority for Govt lands/facilities for Parking, Maintenance Sheds Private vehicles, only on wider roads Incentive for businesses/Industry to use PT – Concession rates for monthly passes to their employees Tax Breaks for money spend on Employee’s Bus Passes Jan 24, 2009 V-1.0
  • 14. Element 5 – Bus Stops 14 Reconsider the present location of all bus stops Location, Size to fit the needs of re-vamped PT setup Should serve the purpose PT vehicles stops only at bus stops Vehicles stops at marked lanes/spots only Should encourage use of public transport Walking distance from a locality/vicinity Facilitate transfers Safety – 24/7 Aids to physically disadvantage sections Physically Handicapped, Aged, Women, Children Jan 24, 2009 V-1.0
  • 15. Element 6 - Customer Service – 24/7 15 A separate department under transport authority to serve the public needs Physical presence in major Bus stops, in all MMTCs Available by Phone and Web All data/schedules display to be current Facility for filing complaints/suggestions Policy for response to complaints/suggestions Display it on websites Facility to know the status Facility to appeal the decisions Jan 24, 2009 V-1.0
  • 16. Zones & Routes – Courtesy Mr. Narayan Gopalan 16 Jan 24, 2009 V-1.0
  • 17. Element 7 – Redesign Routes 17 Divide the city into zones Partition the city areas into Zones As given in the diagram Further into CBD Zones, ORR Zones, PRR Zones Re-use the present depots/bus stations, future MMTCs to be Zone center Future expansion to be considered as Satellite Zones Re-jig the present routes Zone-to-Zone Routes Intra-Zone Routes serving the zone localities Trunk/Main Road Routes, Feeder/Last mile Routes Jan 24, 2009 V-1.0
  • 18. Re-Design Routes – Part 2 18 Single fare/ticket for complete journey Same ticket should be valid up to the destination Promote return ticket purchases Economical than purchasing separately Make monthly passes economical Allow transfers from other PT modes like Metro, Trains, RTCs Special Services Continue/Spruce up the VV service to BIA Provision for starting Planned Circular Shuttle Routes Satellite Zone routes Routes serving localities under it Connects to nearest Zone Center Charter Services School Routes Jan 24, 2009 V-1.0
  • 19. Element 8 – BMTC Bus Service 19 As a service provider only Current fleet to be deployed 100% for zonal routes Inter Zone Routes Service Between zone centers Fast, minimum stops Intra Zonal Routes Service Serving zonal localities Starts/End at zone center Buses to be run only on trunk/main roads Jan 24, 2009 V-1.0
  • 20. Element 9 – Feeder/Last Mile Connectivity 20 New policy to regulate Taxi/Cab/Auto services. Promote fuel efficient vehicles – Stop issuing new licenses for autos? Promote private and economically disadvantage sections License renewal based on Highest Safety compliances Part of Public Transport System Feeder service Last mile connectivity No scope to decline a passenger request Highest level of customer service Non compliance a cause to loose the contract/license Jan 24, 2009 V-1.0
  • 21. Element 9 – Private Bus Service 21 Fills the short fall from BMTC service Mainly on Zone, Trunk, Satellite Routes For all new additions on inter-zone/intra-zone routes For all new additions on Satellite Routes For Semi-Goods Carriers Service Allow single vehicle owners also Must arrange backup if needed Preference to economically disadvantage sections Owns all Profits/Losses Jan 24, 2009 V-1.0
  • 22. Element 10 – Semi Goods Carriers 22 Special service from designated locations and timings Fruit/Vegetable Market in K R Market to various BBMP run markets Specially in Morning Special service allowing carrying of goods along with passengers Should be like BIAL concessionaries operating taxis to BIA Jan 24, 2009 V-1.0