Designing Enterprise Applications for Speed and Agility

1. Designing Enterprise Applications for
Speed and Agility
Charlie Merrow
CEO – Merrow Sewing Machine Co.
@Merrow_Machine
Rod Butters
President – Kenandy, Inc.
@Rod_Butters

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3. Merrow: A Case Study in Agility
• Established in 1838
Gunpowder 1838-1857
Textile Mill 1848-1892
Sewing Machines 1875-2014
Branded Stitching, Apparel, Hardware, Thread 2012-2014
•Today Merrow manages 6 brands in four product categories,
with sales in 68 countries world wide

6. All on the Salesforce1 Platform!
•Salesforce + Kenandy+ 10 other applications
•The platform allows Merrow to quickly map new
business processes to software
•The management and execution of this work is not-technical.
•Because of the technical foundation we quickly
developed and invested in new businesses

8. An example
• Merrow Domestic Mail Order Repair
• Planned, Designed and prepped for over two months
• New objects built, workflows added and automated – in less than one
week.
• Fully integrated with Opportunities, Sales Orders and Reporting

9. Meet our Salesforce Admin …
• Matthew Cate
– Brown University, BS & BA, Neuroscience & Art-
Semiotics
– Roger Williams University Law School, JD
• At Merrow:
– Admin for Kenandy & Sales Cloud
– Workflows and new objects for new business ventures
• Benefit of the platform
– Translate understanding of the business process into
working applications

10. Kenandy Cloud ERP Platform
Field
Service On-Prem ERP
Order-to-Cash Procure-to-Pay Planning & Production Global Financials
Reporting &
Dashboard
Wide-Body ObjectTM Data Model
Multi-Tenant
Infrastructure
Analytics Scale & Security Multi-Language Open Integration
Business Process
Workflows
Shared Metadata
Customer
Developed
Applications HCM Shipping
Document
Generation
Product
Lifecycle
Management
SOAP REST
External
Integrations
MES
Shop Floor
Control
Business
Configurator Intelligence
Warehouse
& Distribution
Reporting &
Dashboard
Multi-Tenant
Infrastructure
Analytics Scale & Security Multi-Language Open Integration
Business Process
Workflows
Shared Metadata
Database App Server Messaging Tools
Compute Storage Network Data Center

11. Why Replace current ERP?
Percentage of firms that rated the following benefits as important in their firm’s decision to use SaaS
75%
71%
69%
68%
67%
63%
62%
70%
Business agility
Speed of implementation
Faster delivery of new features
Ability to focus resources on more important projects
Support of business innovation
Lower overall costs
Collaboration with business partners
Support of mobility
Source: Forrsights Software Survey,
Q4 2013 (1,417 Respondents)

12. Traditional vs Cloud ERP Implementations
Min. Team – DBA, BI Team, Tech Report Consultant, Tech Consultant, 4 Bus Consultants, PM (8-11 people)
Hardware
Sizing
Software
Download
Install
Convert
Data
Define
Requirements
C
R
P
Config
#3
C
R
P
Configuration Config #2 UAT
10-18 months for Phase 1
Min. Team – SF Admin, Tech Consultant, Business Consultant, PM (3-4 people)
Agile
Build
UAT
C
R
P
C
R
P
Agile
Build
3-6 months
Convert Data
Requirements
Train
Traditional
Cloud

13. Why Is Kenandy Different?
Traditional ERP Kenandy
Simple & Powerful
• Consumer-like experience
• One integrated system
• Wide-body objects™
• Built-in social, mobile
Complex & Limited
• Hard to Use
• Many separate applications
• 25,000 – 65,000 tables
• Bolt-on social, mobile
Flexible & Fast
• Fast, agile implementation
• Always up-to-date
• Configurable business processes
• Built for rapid change
Slow & Brittle
• Slow to implement
• Painful to upgrade
• Hard-coded business processes
• Change breaks processes

14. Architected for Agility
Elastic Cloud
Infrastructure
• Scalable
• Secure
Wide-Body
Objects
Dashboard
s
Reports
Formulas Workflow
Social
Mobile
• Change once,
change everywhere
• Clicks, not code
• Upgrade with ease

15. Bring the Business Logic to the Wide-Body Object
Wide-Body
Sales Order
Object
Dimensionality
& Volume
Substitutes &
Blocks
Load
Optimization &
Consolidation
Pricing Tiers &
Promotions
New Product
Allocations
Credit Check

16. Planning, Production, Distribution In A Traditional ERP
• Brittle business process in module-to-module communication
• Data scattered across many tables with different representations
• User experience crosses many module screens
Planning
Module
Demand
Forecast
Installed Base
Module
Product
Warranty
Device
Repair
Record
Installed
Base
WMS Module
Transactions
Material Ship
Pick
Material Pick
In Transit
Freight
Inventory Module
Inventory
Transactions
Inventory
Material
Supply
Material
Demand
Lot Serial
Genealogy
WIP Supply
Receiving
Supply
Soft
Allocations
WIP
Transactions
Receipt
Transactions
In Transit
Supply

17. Wide Body Objects for End-to-End Processes
SKIDs To Be SKIDs Actual SKIDs History
Plan Supplier Lots Work Order Pallet Lot Destination

18. The Benefits Of Elasticity: Anytime Processing
• Traditional ERPs
• By Day: Transaction Machines
• By Night: Batch processes for analysis and planning
• Requires complex after hours batch processing
• Kenandy on Force.com
• Everything ALL the Time!! No outage window!
• MRP and transactions can run concurrently
• Run process automation any time! No more batch!
• Real-time access to information!

19. Point And Click Agile Innovation Cycle
EVALUATE
• Reports
• Dashboards
CREATE
• Objects
• Processes
• Screens