4. Outlook Public Folder Calendar for WebEx Check the Public Folder Calendar to make sure there is not two other meetings at your desired time If not, add your meeting here We only have two available conference rooms
8. Schedule Your Meeting (cont.) Click on Schedule a Meeting under Host a Meeting on the left side of your screen.
9. Fill in the blanks Meeting Topic Password The password must have at least 8 characters, 1 number and one mixed case Date & Time Duration Attendees your email address here
10. Confirmation Once your meeting has been scheduled you will see this screen where you can edit or add to your calendar:
11. Confirmation (cont.) You will receive a confirmation email that you should edit and forward to your attendees
16. Audio Conference Call in to the meeting International caller will chose “All global call-in numbers” link to find there toll-free call-in number Enter the access code Enter your Attendee ID: It is important that you enter this ID. This links your phone to your internet login. If you don’t and mute all your account get muted also. Once you call-in this box will disappear and your meeting will start.
17. Assign roles to other users & Mute Callers Right click on user and choose the role Presenter – runs presentation Host – controls meeting options Muting by right clicking on user and choosing: mute, unmute, mute all or unmute all
18. Sharing Desktop Share Desktop by clicking on share my desktop shares all programs including your email (close Outlook when sharing desktop to prevent attendees from seeing your message pops)
19. Sharing Option for Programs only You can choose to share specific programs by clicking on the arrow next to Share My Desktop or click on the Share option on the menu
20. Mute or Unmute All Click on Participant and choose Mute or Unmute All
24. Who is speaking When Desktop or application is being shared you will see this popup: During startup and closing you will see the speaker displayed at the top of the screen:
27. IDT Dial the phone number: 866-CONFER8/866-266-3378 (toll-free) 1-718-732-6924 (toll) International Dial-In Number – go to http://www.idtconnect.net/rates.asp to get the most current number Enter the Conference ID (i.e. 513-999-0299)
28. IDT (cont.) Participant Enter participant passcode Record name Enter conference room (music hold if moderator required and host not present). Host Enter administrator (host) passcode The host has the option to enter the conference room by pressing “1”or configuring the conference room using the administrator (host) menu below.
29. IDT (cont.) Known Issues: Intermittent sound quality issues Not compatible with some international mobile phone or landline providers (test prior to call) Advantages Lowest cost per minute rates All trials and departments have unique conference IDs
30. PGi (Premier Global Services) Dial the phone number: 866-244-8528 (toll-free) 1-719-547-0816 (toll) International Dial-In Number – go to https://mtginfo.pgi.com/callmanagement.asp?bwebid=9820041&cid=da6ce6bed7ea5a14d775fcec4d49&confid=da6ee6bdd7eb5a16d77afce84d41&brandid=1 to get the most current number
31. PGi (Premier Global Services) cont. Participant Enter participant passcode (see IT for this number) Record name Enter conference room (music hold if moderator required and host not present). Host Enter administrator passcode (see IT for this number) Record name Enter conference room
32. PGi (Premier Global Services) cont. Known Issues: None Advantages & Disadvantages Cost less than AT&T, but more than IDT
33. AT&T Dial the phone number: 877-384-2311 (toll-free) 1-480-629-1629 (toll) International Dial-In Number see IT for call-in numbers
34. AT&T (cont.) Participant Enter participant passcode (see IT for this number) Record name Enter conference room (music hold if moderator required and host not present). Host Enter administrator passcode (see IT for this number) Enter the Docket Number Record name Enter conference room
35. AT&T (cont.) Known Issues: Not compatible with some international mobile phone or landline providers (test prior to call) Advantages Higher quality and less call-in issues than that IDT
37. Blackberry No Emails or Calls If signal is turned “OFF” in the top right corner Go to Menu then Manage Connections Make sure Mobile Network is checked There is no need to save just press the end call button 3G is on but still no email or calls Remove and replace battery Dial *228 from the phone screen from your home city (i.e. Cincinnati, Philadelphia)
38. Blackberry (cont.) Contacts Not showing up Make sure the contacts are in your personal contacts in Outlook If they are contact IT for further assistance Global phone numbers or email address are working Re-download contacts from Public Folders
39. Blackberry (cont.) Delay in receiving emails Make sure 3G is displayed in the top right corner of your phone, if not see how to turn of signal in the previous slides Remove and replace battery Dial *228 from the phone screen from your home city (i.e. Cincinnati, Philadelphia) Contact IT
