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Online Design, Marketing and Sales
Terenure Enterprise Centre
Keith Feighery
Summary
• Introductions
• Overview of the course
• The Changing Digital & Customer Landscape
• The Importance of Relevant Content - Always
• Web Technologies and Solutions
• Q & A
Introductions
Introduction
• Owner of Digital Insights
– Work with clients developing online business channels
– Lecturer with DIT in MA Digital Media Technologies
– Run Diploma in Online Marketing, Sales & Digital Strategy with
DBS, Griffith College, IBAT
– Work with university incubation centres – LINC and Synergy IT
Colleges
• 12 Years working in Software Industry
– Irish and International Companies
• Developed Online Retail Business
– www.BabaBeag.ie
• 30,000 Customers over 50,000 Subscribers to email
Overview of Course
Course Overview
• Week 1: Introductions and Overview of Web
Technologies and Solutions
• Week 2: Design Principles and Information Architecture
considerations
• Week3: Creating Website Specs and Ecommerce
Solutions
• Week 4: Developing a Clear Online Marketing Plan
Course Overview
• Week 5: Implementing Online Marketing Solutions
– SEO, PPC, Email etc.
• Week 6: Using Social Media to drive awareness, acquire
customers & retain existing clients
• Week 7: Measuring and optimising web site
performance
Changing Digital & Customer Landscape
Where do people get information today and
how do they engage
Where is everyone?
Social Media Landscape
Traditional Marketing Vs
Social Engagement
Key Platforms for Customers
• Social/Professional Networks
– Facebook, LinkedIn, MySpace (Main ones in US and Europe)
• Blogging/Micro-Blogging/Lifestreaming
– Wordpress, TypePad, Twitter, Posterous, Tumblr
• Video, Audio & Photo sharing
– YouTube, Vimeo, Blip etc..
– Flickr, Photobucket, TwitPic, YFrog
• Mobile
– Foursquare, Facebook, Twitter, Yelp
• Bookmarks/Sharing
– Delicious, StumbleUpon, Digg, Google Profils
Content Drives The Web
Be Relevant
Hubspot – Inbound Marketing Company view
Outbound Vs Inbound Marketing Strategies
Outbound marketing strategy:
• More traditional approach – can also be referred to as ‘push messaging’.
• Business decides on a particular message and pushes it out into the
marketplace.
• Finds customers by building brand awareness through advertising and
promotion.
Inbound marketing strategy:
• New and emerging approach – can also be referred to as ‘pull messaging’.
• Business aims to be ‘get found’ by customers
• Approach tends to be more social and it is more interactive and involving
that the more traditional outbound marketing.
Different types of media in the digital wo
• Owned Media – such as website
• Paid Media – such as display ads
• Earned Media – such as viral campaign
Owned Vs Paid Vs Earned Medi
Various Types of Content
• Facebook/MySpace/Bebo fan pages and groups
• Videos, demos, presentations, and custom animations
• Product/service reviews
• Blog posts, reader comments and reactions
• Tweets, status updates
• E-mail newsletters
• The content and digital media on your Web site, other
microsites, partner sites etc..
• Articles and other intellectual property or knowledge sharing –
professional contributions etc.
• Whitepapers, case studies, webinars, podcasts
Web Strategy
• Have a clear and defined business objective for your web
presence
– Sales, Information, Lead Gen, Build Awareness, Customer
Retention
• Know exactly who your audience is – and where they
reside digitally
• Develop a content strategy for your site and digital
channels – that adds value for your customers
• Build relationships – not always selling
• Optimise and promote content across digital channels
(web, social media, offline etc.)
Questions & Answers
Contact Details
www.linkedin.com/in/keithfeighery
www.twitter.com/kfeighery
www.faceboook.com/keith.feighery
keith.feighery@digitalinsights.ie
086 6070274

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1.RPCP-Introduction-Online-Marketing-Digital-Media-Course

  • 1. Online Design, Marketing and Sales Terenure Enterprise Centre Keith Feighery
  • 2. Summary • Introductions • Overview of the course • The Changing Digital & Customer Landscape • The Importance of Relevant Content - Always • Web Technologies and Solutions • Q & A
  • 4. Introduction • Owner of Digital Insights – Work with clients developing online business channels – Lecturer with DIT in MA Digital Media Technologies – Run Diploma in Online Marketing, Sales & Digital Strategy with DBS, Griffith College, IBAT – Work with university incubation centres – LINC and Synergy IT Colleges • 12 Years working in Software Industry – Irish and International Companies • Developed Online Retail Business – www.BabaBeag.ie • 30,000 Customers over 50,000 Subscribers to email
  • 6. Course Overview • Week 1: Introductions and Overview of Web Technologies and Solutions • Week 2: Design Principles and Information Architecture considerations • Week3: Creating Website Specs and Ecommerce Solutions • Week 4: Developing a Clear Online Marketing Plan
  • 7. Course Overview • Week 5: Implementing Online Marketing Solutions – SEO, PPC, Email etc. • Week 6: Using Social Media to drive awareness, acquire customers & retain existing clients • Week 7: Measuring and optimising web site performance
  • 8. Changing Digital & Customer Landscape
  • 9. Where do people get information today and how do they engage
  • 12.
  • 13.
  • 15. Key Platforms for Customers • Social/Professional Networks – Facebook, LinkedIn, MySpace (Main ones in US and Europe) • Blogging/Micro-Blogging/Lifestreaming – Wordpress, TypePad, Twitter, Posterous, Tumblr • Video, Audio & Photo sharing – YouTube, Vimeo, Blip etc.. – Flickr, Photobucket, TwitPic, YFrog • Mobile – Foursquare, Facebook, Twitter, Yelp • Bookmarks/Sharing – Delicious, StumbleUpon, Digg, Google Profils
  • 16. Content Drives The Web Be Relevant
  • 17. Hubspot – Inbound Marketing Company view
  • 18. Outbound Vs Inbound Marketing Strategies Outbound marketing strategy: • More traditional approach – can also be referred to as ‘push messaging’. • Business decides on a particular message and pushes it out into the marketplace. • Finds customers by building brand awareness through advertising and promotion. Inbound marketing strategy: • New and emerging approach – can also be referred to as ‘pull messaging’. • Business aims to be ‘get found’ by customers • Approach tends to be more social and it is more interactive and involving that the more traditional outbound marketing.
  • 19. Different types of media in the digital wo • Owned Media – such as website • Paid Media – such as display ads • Earned Media – such as viral campaign
  • 20. Owned Vs Paid Vs Earned Medi
  • 21.
  • 22. Various Types of Content • Facebook/MySpace/Bebo fan pages and groups • Videos, demos, presentations, and custom animations • Product/service reviews • Blog posts, reader comments and reactions • Tweets, status updates • E-mail newsletters • The content and digital media on your Web site, other microsites, partner sites etc.. • Articles and other intellectual property or knowledge sharing – professional contributions etc. • Whitepapers, case studies, webinars, podcasts
  • 23. Web Strategy • Have a clear and defined business objective for your web presence – Sales, Information, Lead Gen, Build Awareness, Customer Retention • Know exactly who your audience is – and where they reside digitally • Develop a content strategy for your site and digital channels – that adds value for your customers • Build relationships – not always selling • Optimise and promote content across digital channels (web, social media, offline etc.)