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Basic Training
SEMS Intro - NIMS (IS 700) - ICS 100
      (A Combined Course)
Course Objectives
•   Provide an overview and comparison of
    the:
     Standardized Emergency Management
      System (SEMS)
     National Incident Management System (NIMS)
     Incident Command System (ICS)


•   Ensure a basic knowledge
•   Describe the key concepts and principles
•   Understand the benefits
Course Objectives (2)
• Prepare participants to take
  the IS 700 (NIMS) and IS 100
  (ICS) tests

• Yes, there will be a test

• HOWEVER, we will review
  the questions and answers
  at the end of the class –
  DON’T STRESS!!!!
Why Alphabet Soup?


• SEMS – California requirement
• NIMS – Federal requirement
• ICS – required by NIMS and SEMS
Standardized Emergency
  Management System
        (SEMS)
Why SEMS?
• 1991 East Bay Hills fire in Oakland
• SB 1841, Petris Bill
• State law CA Govt. Code 8607 (1993)
• Amends CA Emergency Services Act
• CalEMA is administrative agency
• SEMS is a way to manage emergencies


SEMS ─ Developed to improve the coordination of
   state and local emergency response in CA
SEMS Requirements
• Use of ICS in field operations
• Use of Multi / Inter-
  Agency Coordination
• Use of the 5 SEMS
  functions at all levels
• Personnel must have
  designated positions, with supervision,
  and safely carry out their assignment
State Law Says…
STATE AGENCIES
                         LOCAL GOVERNMENTS
MUST USE SEMS!        ARE STRONGLY ENCOURAGED
                            TO USE SEMS…...




                   … To be eligible for State
                    funding of RESPONSE
                 RELATED PERSONNEL COSTS!
SEMS Organizational Levels


•   Field Level:             at the scene
•   Local Government: City or District EOC
•   Operational Area:        County EOC
•   Regional Level:        Regional EOC
•   State Level:               State EOC
Coordination
Between SEMS Levels
All disasters begin & end
at the local level - Field and EOC
Field Response Level
• Hands On Response
• MUST use Incident Command System:
   Incident Commander
   Incident Command Post (ICP)
   Unified Command or Area Command
• Request support from the Local EOC
Local Government Level (EOC)

Cities, counties & special districts:
• Manage and coordinate the overall
  emergency response and recovery activities
• Implements local emergency plans & SOPs
• Supports field level
  activity
• Requests support
  from Op Area
EOC Organizational Structure
   • At the EOC level, all incidents are being
     supported
   • The EOC has the big picture!!


                      Command/
                     Management


                                           Finance/
Operations     Planning      Logistics
                                         Administration
 Section       Section       Section
                                           Section
EOC Organizational
                Levels & Titles
Organizational Level        Title
•   Management (EOC)        •   Director
•   Command Staff           •   Officer
•   General Staff/Section   •   Section Coordinator/Chief
•   Branch                  •   Coordinator
•   Unit                    •   Leader
EOC Staffing

• Consider skills that presently exist in your organization
• Place personnel according to their skills into each function

         EOC Director              City Mgr, CAO, CEO

                Safety             Risk Manager

              Security             Law or Security

    Public Information             PIO or Public Affairs

               Liaison             Emergency Management
EOC Staffing


   Operations    Law, Fire, Public Works, others
   Plans/Intel   Planning, Engineering, others
     Logistics   General Services, Purchasing
Finance/Admin    Finance, Budget, Accounting
Management (EOC)
• Sets policy for the jurisdiction
• Directs the EOC activity
• Overall coordination and support
EOC Director

• Assigned by jurisdiction
• Oversees:
   Staffing for EOC positions
   Development of jurisdictional policy
   Overall coordination and support to incident
• Communicates with Governing Board
   Status, operational priorities, activities, etc.
Operational Area (OA) Level
• Orange County and all
  political sub-divisions
• Geographical boundary of the
  county
• Establishes and maintains OA EOC
• Coordinates information, resources and
  priorities
• Makes requests to the Regional EOC
• Intermediate level of the state emergency
  services organization
Region Level (OES)
• Coordination between op
  areas and state level
   3 Administrative Regions
   6 Mutual Aid regions
• Operates REOC
• Implements state
  emergency plan
                               Southern Region:
• Coordinates resources        Mutual Aid 1 & 6
  between op areas within
  the region
State Level (OES)
                                                                                            • Coordinates resources
                                                                                              between regions
                                                                                            • Federal response
                                                                                              coordination
                                  Mo n o
                                                                                            • Communicates with
                                                                                              governor and
                                                   In yo




Sa n Lu i s O b isp o
                                                                                              legislature
    Sa nt a Ba rb a ra
                                    Lo s
                         Ve nt u ra Ang e l e s
                                                           Sa n Be rn a rd ino
                                                                                            • Implements media
                                        Ora n ge
                                                                 Rive rsi de                  policy
                                                     Sa n Die g o           Im p e ri a l
Master Mutual Aid Agreements

• Mutual aid systems form key links when
  local resources are inadequate
• Voluntary & reciprocal agreements among
  public agencies provide:
   Services
   Resources
   Facilities
Other Public Agency Reciprocal
             Agreements
•   California Fire Assistance
•   Automatic Aid
•   Regional Medical Health
•   Others
Private Sector & Non-Government
 Mutual Assistance Agreements
• American Red Cross & Salvation Army
• Water and Wastewater Agency Response
  Network (WARN)
• California
  Utility Emergency
  Association (CUEA)
• Private Sector Vendors
Interstate Agreements
• Interstate Civil Defense Compact
• Emergency Management Assistance
  Compact (EMAC)



Mutual Aid agreements and EMACs help
to facilitate the timely delivery of
assistance during incidents.
Resources Available to Your Agency


        Federal (Depts., Military, States)

State OES - Resources from 58 counties

  Region - Resources from 12 counties

 Op Area - County Resources & 144 entities

                  Neighboring Agencies

                           Your Agency
National Incident Management
       System (NIMS)
Why NIMS?

• September 11, 2001
• Homeland Security Presidential Directive #5
• NIMS is applicable at all jurisdictional levels
  and across disciplines




 NIMS ─ A comprehensive, national approach to incident
  management developed to improve the coordination of
 federal, state and local emergency response nationwide
Lessons Learned
Lessons learned show the need for:
• Coordination and cooperation among
  all responding agencies
• Standardization of
  organization,
  resources and
  terminology
• Interoperability and
  compatibility
Federal Directive Says
• Federal agencies must use NIMS
• State, local and tribal governments
  must comply with NIMS to receive
  federal (grant) funding
• Adopt NIMS by resolution
• Train city staff
• Integrate NIMS into existing plans


   NIMS
NIMS Components
NIMS incorporates standard emergency
management practices and processes, such
as:
• Command & Management
• Preparedness
• Resource Management
• Communications & Information Management
• Supporting Technologies
• Ongoing Management & Maintenance
NIMS Standards
Processes, procedures and systems for:
• Training
• Resource Management
• Personnel Qualification and Certification
• Technology Support
• Communications & Information
  Management
• Continuous system improvement to
  ensure consistency among all
  responders
  NIMS
NIMS Integration Center (NIC)

• Overall implementation of NIMS
• NIMS review and refinement
• National-level preparedness
  standards
• Training requirements/approved
  courses
• Approve equipment lists meeting
  national standards
Preparedness

 Preparedness is a key phase of the
   emergency management cycle.
Through preparedness, jurisdictions
  take actions to prevent, mitigate,
    respond to and recover from
            emergencies.
Personal Preparedness
• Personal Level:
   Have a family communications plan
   Emergency supplies at home
   Insurance and documentation
Government Preparedness

• Emergency Planning Committee
• Responsibilities:
     Plans & protocols
     Activities & programs
     Interoperability guidelines & protocols
     Multi-agency coordination systems
     Guidelines, protocols & priorities for resource
      management
Emergency Plans Describe
• How resources will be used
• How priorities are set
• The integration of entities & functions
• Establishment of responder
  relationships
• How systems support
  incident management activities
Types of Plans
•   Emergency Operations
•   Mutual Aid
•   Procedures (SOPs)
•   Preparedness
•   Recovery
•   Corrective Action
     Lessons learned from incidents
• Mitigation
     Local Hazard Mitigations Plans
Training & Exercises
• Facilitate use of:
   National standards, guidelines & personnel
    protection
   Modeling & simulation
• Define general training requirements
• Establish approved
  courses
• Review / approve
  discipline specific
  courses
Personnel & Equipment
   Qualifications & Certifications
• Development of national certification
  and credentialing standards including:
     Training
     Experience
     Currency requirements (how often)
     Physical and medical fitness
• Equipment certifications: national
  equipment standards, guidelines and
  protocols
Supporting Technologies
• Standardization of all technologies
  for emergency and disaster use.
• Principles:
     Interoperability and compatibility
     Technology support
     Technology standards
     Broad-based requirements
     Strategic planning and R&D
Break Time
Incident Command System (ICS)
Why ICS?

• Fall 1970 California statewide fires
• FIRESCOPE was organized (federal, state and
  local fire services) and developed ICS
• ICS is a proven system
• ICS is based on “best” or successful
  business practices to ensure:
   Safety of first responders and others
   Achievement of tactical objectives
   Efficient use of resources


   ICS provides the mechanics for coordinated and
         collaborative incident management
ICS Concepts / Principles

An on-scene, all hazard, flexible framework
  that provides for:
• Responding personnel and organizations
  working together in a common management
  structure
• Providing logistical and administrative
  support for meeting tactical objectives
• Cost effectiveness (avoiding duplication of
  efforts)
• Development of standard requirements for
  processes, procedures and systems
How ICS is Used
• To manage all types of incidents
    Fires, hazmat, earthquakes, acts of
     terrorism and multi-casualty
     incidents
    Parades, celebrations and concerts
     (a viable application for ICS)
    Private sector emergency
     programs
• Works well for:
    Small, large and complex incidents
    Single or multiple agency or
     jurisdiction incidents
    Wide-area search and rescue
ICS Features

• Common Terminology &       • Resource Management
  Clear Text                 • Integrated
• Modular Organization         Communications
• Management by              • Chain of Command &
  Objectives                   Unity of Command
• Reliance on an Incident    • Unified Command
  Action Plan                • Transfer of Command
• Manageable Span of         • Accountability
  Control                    • Mobilization /
• Pre-designated Incident      Demobilization
  Locations and Facilities   • Information and
                               Intelligence Management
5 Functions

The five primary functions must be
provided for in all organizations at any level:
• Command / Management
• Operations
• Planning (or Planning & Intelligence)
• Logistics
• Finance / Administration
COMMON
RESPONSIBILITIES
Mobilization
• Be dispatched from your
  agency
   Do NOT “Self Dispatch” to
    an incident
• Receive a deployment
  briefing
• Bring any specialized
  supplies or equipment you
  need to do your job or are
  requested to bring
Check-In

 Follow check-in procedures when you arrive
 Provides accountability for all personnel
 Helps locate personnel in the event of an
  emergency
 Provides a way to track resources
 Prepares personnel for assignments and
  reassignments
 Helps in organizing for demobilization
Briefing
• Receive your assignment
    Make sure your training, knowledge and skills are
     appropriate to the assignment
• All personnel receive a briefing when reporting to
  your incident supervisor and the briefing will
  include:
      Current situation assessment
      Your specific job responsibility
      Co-workers/work area
      Eating and sleeping arrangements
      Communications
      Procedures for getting supplies, etc.
      Operational period work shifts
Documentation

• Keep a log:
     Activities
     Decisions made and why
     Who you spoke to & their contact info
     Resources used
• Take pictures:
   Before and After
   Damages
Individual Accountability
• Maintain orderly chain of command, unity
  of command and take direction from a
  single supervisor
• Communicate potential hazards and
  changing conditions using clear text and
  Plain English
• Act professionally and avoid or report
  prohibited activities
SAFETY
Demobilization

• Complete all work assignments
• Brief subordinates
• Complete and file required forms and
  reports
• Evaluate performance of subordinates
• Return all non-expendable and unused
  supplies
Common Terminology
• Standard Names & Descriptions
     position titles
       • incident vs. day to day work titles
     organizational functions
     resources description
     incident facilities          10-4        OVER
•   Use at all levels
•   Use CLEAR text
•   Reduces Confusion
•   Required by ICS
ICS is Flexible
 • Only those functions required to meet current objectives need to
   be activated
 • All elements of the organization can be arranged in various ways
   within or under these 5 functions.




                           Command/
                          Management


                                                        Finance/
Operations         Planning           Logistics
                                                      Administration
 Section           Section            Section
                                                        Section
Management by Objectives (MBO)
 Objectives Identified:
 • Flexible
 • Measurable
 • Attainable
 • Specific time frames

      Communicated via the Action Plan
Action Planning


• Field & EOC
• Management By Objectives for response
  tactics
• Establishes accountability
• Eliminates redundancy
• Led by Planning Section
Incident Action Plan
• Verbal or written plan
• New one for each operational period
• Includes:
    Measurable strategic / tactical objectives for
     operational & support activities in a specified
     timeframe
       • Actions based on objectives
    Activated elements (organization)
• Shared with all supervisors
• Flexible
Basically it states…

•   WHAT needs to be done?
•   WHO will do it?
•   WHEN will it get done?
•   HOW will it get done?
     (resources to get job done)
• HOW do we communicate?
• Other “NEED TO KNOW” information
Organizational Unity, Consistent
Hierarchy and Chain of Command
• Organizational Unity
   Every individual within an organization has one
    designated supervisor
• Consistent Hierarchy
   Span of Control is used and there are clear lines
    of authority within the organization
• Chain of Command
   All elements in each level are linked together to
    form a single organization within span of control
    limits
Span of Control

Effective Supervisory Ratio:
  3 to 7 = Maximum
  1 to 5 = Optimum
INCIDENT FACILITIES
Incident Command Post
• The location from which the Incident Commander
  oversees all incident operations.
• There is only one ICP for each incident or event.
• Every incident or event must have some form of
  an Incident Command Post.
                                                 ICP
                                               Symbol
                        The ICP is positioned outside
                        of the present and potential
                        hazard area, but close enough
                        to the incident to maintain
                        command.
Staging Area – Base - Camp
                   S
Staging Area
• Location at which resources are kept
  while awaiting tactical assignment

Incident Base     B                            Staging Area

• Primary logistics and administrative functions are
  coordinated and administered at the Base

           C
Camp
• Incident locations where resources may be kept to
  support incident operations if a Base is not
  accessible to all resources
RESOURCE MANAGEMENT
Resources Include
Resources include:
• Personnel
• Facilities
• Equipment
• Supplies

Includes resources acquired through
mutual aid and donations.
Resource Management Concepts
• Standardized identification
• Classified by type & kind
   Typing by capability (performance)
   Credentialing system
• Requests for items that cannot be obtain
  locally must be submitted through the
  multi-agency coordination entity / EOC
• Allocation & tracking
Resource Management System

•   Describing
•   Inventorying
•   Requesting
•   Acquiring
•   Allocating
•   Tracking
•   Dispatching
•   Activating / Deactivating
     (Mobilizing / Demobilizing)
Resource Manager Inventory
Resource Request
Resource Planning
• Mutual Aid
   WEROC
   Cal WARN


• Private Vendors
   Identify at least 3 per
    critical resource
   Have emergency
    contact information
   Contracts and payment
    methods pre-identified
Communications/ Information
            Management
• Incident management
   Requirements and requests to support activities
   Formulate, execute and communicate operational
    decisions
• Common standards, testing and compliance for:
   Voice
   Data
• Integrated communication systems and
  hardware that:
   Allows data to be continuously updated during an
    incident
   Use all frequencies and resources
   Include procedures for information transfer:
     • Internally
     • Externally
• Allows for effective, consistent and timely decisions
WebEOC
ICS Structure
ICS Titles and Positions
• Primary ICS responsibilities have distinct titles
  because it:
    Allows for filling ICS positions with the most qualified
     individuals rather than by rank
    Is useful when requesting qualified personnel
    Provides a common standard for all users
• When personnel are selected for ICS positions, the
  following is taken into consideration:
      Personnel background and experience
      Training
      Kind and size of emergency
      Agency policy
      Qualifications and certifications
      Disciplines involved
Field Organizational Structure
      • Everything is in support of an incident.
      • There will be an on-scene IC/ICP who may modify
        procedures or organization structure as needed.

                          Command
                           Section


                                                     Finance /
Operations       Planning           Logistics
                                                   Administration
 Section         Section             Section
                                                      Section

   Not all Sections need to be activated at an incident!
Command (Field)
•   Implements policy on the incident
•   Oversees all incident activity
•   Accountable to the EOC Director
•   Has appropriate on-scene authority
Incident Commander (1)
At the Field level:
• In charge at the incident until
  authority is delegated to another
  person
• Decides whether single command
  (single IC) or unified command is
  appropriate
• Develops incident objectives
• Approves the Incident Action
  Plan (IAP)
• Approves all requests for incident resources
Incident Commander (2)
• Assigned by responsible agency or
  jurisdiction
• May have one or more Deputy Incident
  Commanders
• Always the most qualified but not always the
  most senior or highest ranking personnel
• May assign personnel for Command and
  General Staff
• The one position that is always staffed in ICS
  since the IC will perform all duties until duties
  are delegated
Transfer of Command (1)
• Moves the
  responsibility for
  incident command
  from one IC to another
• Must include a
  transfer of command
  briefing (oral, written
  or both)
Transfer of Command (2)
Transfer of command occurs when:
• A more qualified person assumes
  command
• The incident situation changes
  over time
• There is a normal turnover of
  personnel on extended incidents
• The incident response is concluded
  and responsibility is transferred
  to the home agency
Command Staff
            Incident Commander/
                 EOC Director




Safety Officer                    P.I.O




Liaison Officer             Security Officer
Command / Management Staff
Appointed by and reports to the IC / EOC Dir.:
• Public Information Officer
   Serves as the conduit for information to internal
    and external stakeholders
• Safety Officer
   Monitors safety conditions and develops measures
    for assuring the safety of all assigned personnel
• Liaison Officer
   Assists the IC / EOC Director by serving as point of
    contact for supporting agencies assisting at an
    incident or in the EOC
• Assistants / others as determined by the IC /
  EOC Director
General Staff (1)



              Planning /                  Finance /
Operations                  Logistics
             Intelligence               Administration
 Section                     Section
               Section                     Section



        General staff are the section chiefs
General Staff (2)
• As an incident expands, the IC or EOC
  Director may need to add Sections to the
  organizational structure
     Operations Section
     Planning Section
     Logistics Section
     Finance / Administration Section
• These Section Chiefs become the General
  Staff and they:
   Report to the IC or EOC Director
   Develop objectives for their Section
   Develop Section organization to support activities
Break Time
Operations
• Coordinates inter-agency response
• Provides information to all functions regarding tactical
  activities
• Ensures goals of the Action Plan are met
• Consists of branch(es), divisions/groups and resources
 Field:                            EOC:
 • Develops and directs all        • Operations coordinates
   tactical activities for:          and supports actions
     reduction of the immediate     which impact field
      hazard                         activities
     saving lives and property
     establishing situational
      control
     restoration of services
   SEMS-ICS
Operations Section Chief
Field:                          EOC:
• Ensures objectives and        • Ensures objectives and
  goals of the Action Plan        goals of the Action Plan
  are implemented                 are implemented
• Develops tactical             • Develops strategic
  objectives                      objectives to support
• Develops organization to        field activities
  support tactical activities   • Supports and
• Directs all tactical            coordinates all tactical
  activities and resources        activities and resources
Single Resource
• Any discipline, any type
Strike Team

• Same kind and type of a single resource
• Each team will have a leader
Task Force

• A multi-discipline team
• Each task force will have a leader
Planning Section
• Collects, analyzes, displays and
  disseminates information from all sources
• Develops reports, including Situation
  Reports and Demobilization Plan
• Prepares the Action Plans
   Field and EOC levels
• Maintains and documents
  resource status
Planning (2)

• Documents decisions, policies and
  activities
• Conducts Advance Planning activities
  until transition to recovery occurs
• Technical Specialists usually are assigned
  from the Planning Section
• In the Field, there are 4 units in Section:
  Resources, Situation, Demobilization and
  Documentation – as well as Technical       083
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  Specialists                               090
                                                0 B
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Planning Section Chief

• Ensures information is collected, analyzed,
  disseminated
• Conducts the Action Planning meeting
• Ensures timely preparation, development and
  distribution of the Action Plan and other
  reports
• Ensures accurate and timely documentation of
  the incident (policies, decisions, etc.) is
  maintained
• ICS requires tracking and maintenance of
  resource status
Logistics
• Provides for:
    Personnel
        Feeding
        Medical Support
        Sleeping/Sanitation Needs
      Equipment & Supplies
      Communication Support
      Transportation and Facilities
      Purchasing
      Ground Support (field)
• Units can be established to
  coordinate specialized resources
• There may be a different structure for the
  Logistics Section in the field and EOC
Logistics Section Chief
• Ensures personnel are fed,
  have communications,
  medical support,
  transportation and lodging
• Works with Finance/Admin
  to ensure resources are
  procured
Finance and Administration
• Cost Recovery &
  Documentation
• Procurement / Purchasing
• Compensation & Claims
• Cost Analysis
• Time Records
• Contract Negotiations

Field incidents may not require
activation of this function
Finance & Admin Section Chief
• Manages costs related to the
  incident and provides:
      accounting
     procurement
     time recording
     cost analyses
• Processes claims
• Handles contract negotiations
• Works with Logistics to ensure
  resources are procured
Unified Command
• Two or more entities with
  authority (Hazmat)
• Incidents cross jurisdiction
  lines (Flood)
Unified Command cont.
•   Does not change other features of ICS
•   Only one Operations Section Chief
•   Incident Action Plan (IAP) approved by UC
•   Does not affect individual
    agency authority,
    responsibility, or
    accountability



                             La Conchita Landslide
Area Command
• Multiple incidents within a jurisdiction
• Large incidents that cross jurisdictions
    Oversees management that involves multiple ICS
     organizations
• Not site-specific or is geographically disbursed
    Ex: (Public health emergency); Exotic Newcastle
     Disease
• No Operations Section
    Ops Section is on-scene at Incident Command Post
• Helps maintain span of control
• Ensures ICS organizations are not competing for
  same resources
What Do Unified &
        Area Commands Do?
• Set overall strategy & priorities
• Identify and allocate resources
• Ensure proper management
• Ensure objectives are met
• Ensure strategies are
  followed
• Establish a collaborative
  process
What is a Multi-agency
 Coordination (MAC) System?

• A combination of resources
• Organizational structures integrated into a
  common framework
• Used to coordinate and support incident
  management activities
MAC Primary Functions
• Support incident management policies and priorities
• Facilitate logistics support
  and resource tracking
• Make resource allocations
  based on incident priorities
• Coordinate incident-related
  information
• Coordinate inter-agency and intergovernmental issues
  regarding incident management policies, priorities and
  strategies
MAC Elements

• Emergency Operations Centers (EOCs)
   Locations from which the coordination of
    information and resources to support the incident
    activities takes place
• Multi-agency Coordination Entities
   Typically consist of principals from organizations
    with direct incident management responsibilities or
    with significant incident management support or
    resource responsibilities
     • i.e., Area Commands, Unified Command, IC,
       etc.
MAC Responsibilities

• Ensure that each involved agency is sharing
  information
• Establish priorities between incidents and/or
  Area Commands
• Acquire and allocate resources required
• Coordinate and identify future resource
  requirements
• Coordinate and resolve policy issues
• Provide strategic coordination
Public Information

NIMS standards for public
information:
• Timely
• Accurate
• Coordinated

              What YOU need to know:
      Refer all inquiries to the PIO or to the JIC.
Components of Public Information
• Public Information Officer (PIO)
• Joint Information System (JIS)
• Joint Information Center (JIC)
Public Information Officer (PIO)
• Member of command staff
• PIO advises and supports Incident Commander & EOC
  management on all public information matters:
    Media
    Public inquiries
    Warnings & emergency public information
    Rumor control
• Keeps decision makers & the public informed
• PIO team should have one lead PIO
• All incident related information must have
  approval of IC, UC or EOC Director
• On-scene PIO provides a link to the JIC / JIS / EOC
Joint Information Center (JIC) (1)
• Physical (or virtual) location
• PIOs from all involved agencies
  work together to provide:
    critical emergency information
    crisis communications
    public affairs support
• On-scene PIOs link to the JIC
  which is typically collocated
  with EOCs at all levels
• If the JIC is a part of a Unified Command, each
  agency retains its organization’s independence
Joint Information Center (JIC) (2)
 • Focal point for coordination and dissemination of
   information to the public and the media
 • Dept. of Homeland Security (DHS) will be the lead
   PIO in an Incident of National Significance
 • All JICs works in close coordination with other
   JICs to provide information using JIS protocols
Joint Information System (JIS)
• Policies, procedures & protocols used to
  coordinate public information at all levels
   Includes private sector and
    non-governmental
    organizations
• JIC uses JIS protocols
• PIO follow JIS protocols
Facilities

•   Emergency Operations Centers (EOC)
•   Department Operations Centers (DOC)
•   Joint Field Office (JFO)
•   Local Assistance Centers (LAC)
•   Disaster Recovery Centers (DRC)
•   Point of Dispensing, Point of Distribution
    (PODs)
Emergency Operations Center (EOC)
 • An EOC is a location from which centralized
   emergency management can be performed
 • The EOC may support multi-agency coordination
   and joint information activities
 • An EOC is the central point for:
     Coordination of all the jurisdiction's emergency
      operations.
     Information gathering and dissemination.
     Coordination with other local governments and the
      operational area.
 • EOC Staffing will vary depending on the type of
   emergency
 • Department Operating Centers (DOCs) (optional)
     Discipline specific and coordinates with the EOC
Joint Field Office
• The JFO is a multi-agency coordination
  center established locally
• It provides a central location for
  coordination of federal, state, local, non-
  governmental, and private-sector
  organizations
• The JFO enables coordination of federal
  incident-related actions
• The JFO does not manage on-scene
  operations but provides operational
  support
Local Assistance Center (LAC)

• LACs are:
   Managed by local government
   Staffed by Private/Non-Profits
    (PNPs), local, state and federal
    government agencies
   A centralized location for information, services,
    resources and program referrals for disaster
    victims
   LACs are very useful for recovery efforts in a
    community
• State funding may be available for eligible
  LAC operations
Disaster Recovery Center (DRC)
• Activated by federal
  agencies to provide
  information to victims
  and private non-profit
  organizations about
  FEMA and SBA programs
• Fixed site or mobile
• Managed by the federal government and
  staffed by FEMA, OES, SBA and other federal,
  state and local agencies as
   appropriate
• Often collocated with LACs
PODs and PODs
POD (Point of Dispensing)     POD (Point of Distribution)
for public health emergencies for disaster recovery
   Location where medications             Location where general
     are given to the public             supplies such as food and
                                        water are given to the public




   On the fly” terminology:
   • Be prepared for names of places
     and facilities to be created or changed with each disaster
Questions?

Time for the Test!

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SEMS-NIMS-ICS Overview

  • 1. Basic Training SEMS Intro - NIMS (IS 700) - ICS 100 (A Combined Course)
  • 2. Course Objectives • Provide an overview and comparison of the:  Standardized Emergency Management System (SEMS)  National Incident Management System (NIMS)  Incident Command System (ICS) • Ensure a basic knowledge • Describe the key concepts and principles • Understand the benefits
  • 3. Course Objectives (2) • Prepare participants to take the IS 700 (NIMS) and IS 100 (ICS) tests • Yes, there will be a test • HOWEVER, we will review the questions and answers at the end of the class – DON’T STRESS!!!!
  • 4. Why Alphabet Soup? • SEMS – California requirement • NIMS – Federal requirement • ICS – required by NIMS and SEMS
  • 5. Standardized Emergency Management System (SEMS)
  • 6. Why SEMS? • 1991 East Bay Hills fire in Oakland • SB 1841, Petris Bill • State law CA Govt. Code 8607 (1993) • Amends CA Emergency Services Act • CalEMA is administrative agency • SEMS is a way to manage emergencies SEMS ─ Developed to improve the coordination of state and local emergency response in CA
  • 7. SEMS Requirements • Use of ICS in field operations • Use of Multi / Inter- Agency Coordination • Use of the 5 SEMS functions at all levels • Personnel must have designated positions, with supervision, and safely carry out their assignment
  • 8. State Law Says… STATE AGENCIES LOCAL GOVERNMENTS MUST USE SEMS! ARE STRONGLY ENCOURAGED TO USE SEMS…... … To be eligible for State funding of RESPONSE RELATED PERSONNEL COSTS!
  • 9. SEMS Organizational Levels • Field Level: at the scene • Local Government: City or District EOC • Operational Area: County EOC • Regional Level: Regional EOC • State Level: State EOC
  • 11. All disasters begin & end at the local level - Field and EOC
  • 12. Field Response Level • Hands On Response • MUST use Incident Command System:  Incident Commander  Incident Command Post (ICP)  Unified Command or Area Command • Request support from the Local EOC
  • 13. Local Government Level (EOC) Cities, counties & special districts: • Manage and coordinate the overall emergency response and recovery activities • Implements local emergency plans & SOPs • Supports field level activity • Requests support from Op Area
  • 14. EOC Organizational Structure • At the EOC level, all incidents are being supported • The EOC has the big picture!! Command/ Management Finance/ Operations Planning Logistics Administration Section Section Section Section
  • 15. EOC Organizational Levels & Titles Organizational Level Title • Management (EOC) • Director • Command Staff • Officer • General Staff/Section • Section Coordinator/Chief • Branch • Coordinator • Unit • Leader
  • 16. EOC Staffing • Consider skills that presently exist in your organization • Place personnel according to their skills into each function EOC Director City Mgr, CAO, CEO Safety Risk Manager Security Law or Security Public Information PIO or Public Affairs Liaison Emergency Management
  • 17. EOC Staffing Operations Law, Fire, Public Works, others Plans/Intel Planning, Engineering, others Logistics General Services, Purchasing Finance/Admin Finance, Budget, Accounting
  • 18. Management (EOC) • Sets policy for the jurisdiction • Directs the EOC activity • Overall coordination and support
  • 19. EOC Director • Assigned by jurisdiction • Oversees:  Staffing for EOC positions  Development of jurisdictional policy  Overall coordination and support to incident • Communicates with Governing Board  Status, operational priorities, activities, etc.
  • 20. Operational Area (OA) Level • Orange County and all political sub-divisions • Geographical boundary of the county • Establishes and maintains OA EOC • Coordinates information, resources and priorities • Makes requests to the Regional EOC • Intermediate level of the state emergency services organization
  • 21. Region Level (OES) • Coordination between op areas and state level  3 Administrative Regions  6 Mutual Aid regions • Operates REOC • Implements state emergency plan Southern Region: • Coordinates resources Mutual Aid 1 & 6 between op areas within the region
  • 22. State Level (OES) • Coordinates resources between regions • Federal response coordination Mo n o • Communicates with governor and In yo Sa n Lu i s O b isp o legislature Sa nt a Ba rb a ra Lo s Ve nt u ra Ang e l e s Sa n Be rn a rd ino • Implements media Ora n ge Rive rsi de policy Sa n Die g o Im p e ri a l
  • 23. Master Mutual Aid Agreements • Mutual aid systems form key links when local resources are inadequate • Voluntary & reciprocal agreements among public agencies provide:  Services  Resources  Facilities
  • 24. Other Public Agency Reciprocal Agreements • California Fire Assistance • Automatic Aid • Regional Medical Health • Others
  • 25. Private Sector & Non-Government Mutual Assistance Agreements • American Red Cross & Salvation Army • Water and Wastewater Agency Response Network (WARN) • California Utility Emergency Association (CUEA) • Private Sector Vendors
  • 26. Interstate Agreements • Interstate Civil Defense Compact • Emergency Management Assistance Compact (EMAC) Mutual Aid agreements and EMACs help to facilitate the timely delivery of assistance during incidents.
  • 27. Resources Available to Your Agency Federal (Depts., Military, States) State OES - Resources from 58 counties Region - Resources from 12 counties Op Area - County Resources & 144 entities Neighboring Agencies Your Agency
  • 29. Why NIMS? • September 11, 2001 • Homeland Security Presidential Directive #5 • NIMS is applicable at all jurisdictional levels and across disciplines NIMS ─ A comprehensive, national approach to incident management developed to improve the coordination of federal, state and local emergency response nationwide
  • 30. Lessons Learned Lessons learned show the need for: • Coordination and cooperation among all responding agencies • Standardization of organization, resources and terminology • Interoperability and compatibility
  • 31. Federal Directive Says • Federal agencies must use NIMS • State, local and tribal governments must comply with NIMS to receive federal (grant) funding • Adopt NIMS by resolution • Train city staff • Integrate NIMS into existing plans NIMS
  • 32. NIMS Components NIMS incorporates standard emergency management practices and processes, such as: • Command & Management • Preparedness • Resource Management • Communications & Information Management • Supporting Technologies • Ongoing Management & Maintenance
  • 33. NIMS Standards Processes, procedures and systems for: • Training • Resource Management • Personnel Qualification and Certification • Technology Support • Communications & Information Management • Continuous system improvement to ensure consistency among all responders NIMS
  • 34. NIMS Integration Center (NIC) • Overall implementation of NIMS • NIMS review and refinement • National-level preparedness standards • Training requirements/approved courses • Approve equipment lists meeting national standards
  • 35. Preparedness Preparedness is a key phase of the emergency management cycle. Through preparedness, jurisdictions take actions to prevent, mitigate, respond to and recover from emergencies.
  • 36. Personal Preparedness • Personal Level:  Have a family communications plan  Emergency supplies at home  Insurance and documentation
  • 37. Government Preparedness • Emergency Planning Committee • Responsibilities:  Plans & protocols  Activities & programs  Interoperability guidelines & protocols  Multi-agency coordination systems  Guidelines, protocols & priorities for resource management
  • 38. Emergency Plans Describe • How resources will be used • How priorities are set • The integration of entities & functions • Establishment of responder relationships • How systems support incident management activities
  • 39. Types of Plans • Emergency Operations • Mutual Aid • Procedures (SOPs) • Preparedness • Recovery • Corrective Action  Lessons learned from incidents • Mitigation  Local Hazard Mitigations Plans
  • 40. Training & Exercises • Facilitate use of:  National standards, guidelines & personnel protection  Modeling & simulation • Define general training requirements • Establish approved courses • Review / approve discipline specific courses
  • 41. Personnel & Equipment Qualifications & Certifications • Development of national certification and credentialing standards including:  Training  Experience  Currency requirements (how often)  Physical and medical fitness • Equipment certifications: national equipment standards, guidelines and protocols
  • 42. Supporting Technologies • Standardization of all technologies for emergency and disaster use. • Principles:  Interoperability and compatibility  Technology support  Technology standards  Broad-based requirements  Strategic planning and R&D
  • 45. Why ICS? • Fall 1970 California statewide fires • FIRESCOPE was organized (federal, state and local fire services) and developed ICS • ICS is a proven system • ICS is based on “best” or successful business practices to ensure:  Safety of first responders and others  Achievement of tactical objectives  Efficient use of resources ICS provides the mechanics for coordinated and collaborative incident management
  • 46. ICS Concepts / Principles An on-scene, all hazard, flexible framework that provides for: • Responding personnel and organizations working together in a common management structure • Providing logistical and administrative support for meeting tactical objectives • Cost effectiveness (avoiding duplication of efforts) • Development of standard requirements for processes, procedures and systems
  • 47. How ICS is Used • To manage all types of incidents  Fires, hazmat, earthquakes, acts of terrorism and multi-casualty incidents  Parades, celebrations and concerts (a viable application for ICS)  Private sector emergency programs • Works well for:  Small, large and complex incidents  Single or multiple agency or jurisdiction incidents  Wide-area search and rescue
  • 48. ICS Features • Common Terminology & • Resource Management Clear Text • Integrated • Modular Organization Communications • Management by • Chain of Command & Objectives Unity of Command • Reliance on an Incident • Unified Command Action Plan • Transfer of Command • Manageable Span of • Accountability Control • Mobilization / • Pre-designated Incident Demobilization Locations and Facilities • Information and Intelligence Management
  • 49. 5 Functions The five primary functions must be provided for in all organizations at any level: • Command / Management • Operations • Planning (or Planning & Intelligence) • Logistics • Finance / Administration
  • 51. Mobilization • Be dispatched from your agency  Do NOT “Self Dispatch” to an incident • Receive a deployment briefing • Bring any specialized supplies or equipment you need to do your job or are requested to bring
  • 52. Check-In  Follow check-in procedures when you arrive  Provides accountability for all personnel  Helps locate personnel in the event of an emergency  Provides a way to track resources  Prepares personnel for assignments and reassignments  Helps in organizing for demobilization
  • 53. Briefing • Receive your assignment  Make sure your training, knowledge and skills are appropriate to the assignment • All personnel receive a briefing when reporting to your incident supervisor and the briefing will include:  Current situation assessment  Your specific job responsibility  Co-workers/work area  Eating and sleeping arrangements  Communications  Procedures for getting supplies, etc.  Operational period work shifts
  • 54. Documentation • Keep a log:  Activities  Decisions made and why  Who you spoke to & their contact info  Resources used • Take pictures:  Before and After  Damages
  • 55. Individual Accountability • Maintain orderly chain of command, unity of command and take direction from a single supervisor • Communicate potential hazards and changing conditions using clear text and Plain English • Act professionally and avoid or report prohibited activities
  • 57. Demobilization • Complete all work assignments • Brief subordinates • Complete and file required forms and reports • Evaluate performance of subordinates • Return all non-expendable and unused supplies
  • 58. Common Terminology • Standard Names & Descriptions  position titles • incident vs. day to day work titles  organizational functions  resources description  incident facilities 10-4 OVER • Use at all levels • Use CLEAR text • Reduces Confusion • Required by ICS
  • 59. ICS is Flexible • Only those functions required to meet current objectives need to be activated • All elements of the organization can be arranged in various ways within or under these 5 functions. Command/ Management Finance/ Operations Planning Logistics Administration Section Section Section Section
  • 60. Management by Objectives (MBO) Objectives Identified: • Flexible • Measurable • Attainable • Specific time frames Communicated via the Action Plan
  • 61. Action Planning • Field & EOC • Management By Objectives for response tactics • Establishes accountability • Eliminates redundancy • Led by Planning Section
  • 62. Incident Action Plan • Verbal or written plan • New one for each operational period • Includes:  Measurable strategic / tactical objectives for operational & support activities in a specified timeframe • Actions based on objectives  Activated elements (organization) • Shared with all supervisors • Flexible
  • 63. Basically it states… • WHAT needs to be done? • WHO will do it? • WHEN will it get done? • HOW will it get done? (resources to get job done) • HOW do we communicate? • Other “NEED TO KNOW” information
  • 64. Organizational Unity, Consistent Hierarchy and Chain of Command • Organizational Unity  Every individual within an organization has one designated supervisor • Consistent Hierarchy  Span of Control is used and there are clear lines of authority within the organization • Chain of Command  All elements in each level are linked together to form a single organization within span of control limits
  • 65. Span of Control Effective Supervisory Ratio: 3 to 7 = Maximum 1 to 5 = Optimum
  • 67. Incident Command Post • The location from which the Incident Commander oversees all incident operations. • There is only one ICP for each incident or event. • Every incident or event must have some form of an Incident Command Post. ICP Symbol The ICP is positioned outside of the present and potential hazard area, but close enough to the incident to maintain command.
  • 68. Staging Area – Base - Camp S Staging Area • Location at which resources are kept while awaiting tactical assignment Incident Base B Staging Area • Primary logistics and administrative functions are coordinated and administered at the Base C Camp • Incident locations where resources may be kept to support incident operations if a Base is not accessible to all resources
  • 70. Resources Include Resources include: • Personnel • Facilities • Equipment • Supplies Includes resources acquired through mutual aid and donations.
  • 71. Resource Management Concepts • Standardized identification • Classified by type & kind  Typing by capability (performance)  Credentialing system • Requests for items that cannot be obtain locally must be submitted through the multi-agency coordination entity / EOC • Allocation & tracking
  • 72. Resource Management System • Describing • Inventorying • Requesting • Acquiring • Allocating • Tracking • Dispatching • Activating / Deactivating  (Mobilizing / Demobilizing)
  • 75. Resource Planning • Mutual Aid  WEROC  Cal WARN • Private Vendors  Identify at least 3 per critical resource  Have emergency contact information  Contracts and payment methods pre-identified
  • 76. Communications/ Information Management • Incident management  Requirements and requests to support activities  Formulate, execute and communicate operational decisions • Common standards, testing and compliance for:  Voice  Data • Integrated communication systems and hardware that:  Allows data to be continuously updated during an incident  Use all frequencies and resources  Include procedures for information transfer: • Internally • Externally • Allows for effective, consistent and timely decisions
  • 79. ICS Titles and Positions • Primary ICS responsibilities have distinct titles because it:  Allows for filling ICS positions with the most qualified individuals rather than by rank  Is useful when requesting qualified personnel  Provides a common standard for all users • When personnel are selected for ICS positions, the following is taken into consideration:  Personnel background and experience  Training  Kind and size of emergency  Agency policy  Qualifications and certifications  Disciplines involved
  • 80. Field Organizational Structure • Everything is in support of an incident. • There will be an on-scene IC/ICP who may modify procedures or organization structure as needed. Command Section Finance / Operations Planning Logistics Administration Section Section Section Section Not all Sections need to be activated at an incident!
  • 81. Command (Field) • Implements policy on the incident • Oversees all incident activity • Accountable to the EOC Director • Has appropriate on-scene authority
  • 82. Incident Commander (1) At the Field level: • In charge at the incident until authority is delegated to another person • Decides whether single command (single IC) or unified command is appropriate • Develops incident objectives • Approves the Incident Action Plan (IAP) • Approves all requests for incident resources
  • 83. Incident Commander (2) • Assigned by responsible agency or jurisdiction • May have one or more Deputy Incident Commanders • Always the most qualified but not always the most senior or highest ranking personnel • May assign personnel for Command and General Staff • The one position that is always staffed in ICS since the IC will perform all duties until duties are delegated
  • 84. Transfer of Command (1) • Moves the responsibility for incident command from one IC to another • Must include a transfer of command briefing (oral, written or both)
  • 85. Transfer of Command (2) Transfer of command occurs when: • A more qualified person assumes command • The incident situation changes over time • There is a normal turnover of personnel on extended incidents • The incident response is concluded and responsibility is transferred to the home agency
  • 86. Command Staff Incident Commander/ EOC Director Safety Officer P.I.O Liaison Officer Security Officer
  • 87. Command / Management Staff Appointed by and reports to the IC / EOC Dir.: • Public Information Officer  Serves as the conduit for information to internal and external stakeholders • Safety Officer  Monitors safety conditions and develops measures for assuring the safety of all assigned personnel • Liaison Officer  Assists the IC / EOC Director by serving as point of contact for supporting agencies assisting at an incident or in the EOC • Assistants / others as determined by the IC / EOC Director
  • 88. General Staff (1) Planning / Finance / Operations Logistics Intelligence Administration Section Section Section Section General staff are the section chiefs
  • 89. General Staff (2) • As an incident expands, the IC or EOC Director may need to add Sections to the organizational structure  Operations Section  Planning Section  Logistics Section  Finance / Administration Section • These Section Chiefs become the General Staff and they:  Report to the IC or EOC Director  Develop objectives for their Section  Develop Section organization to support activities
  • 91. Operations • Coordinates inter-agency response • Provides information to all functions regarding tactical activities • Ensures goals of the Action Plan are met • Consists of branch(es), divisions/groups and resources Field: EOC: • Develops and directs all • Operations coordinates tactical activities for: and supports actions  reduction of the immediate which impact field hazard activities  saving lives and property  establishing situational control  restoration of services SEMS-ICS
  • 92. Operations Section Chief Field: EOC: • Ensures objectives and • Ensures objectives and goals of the Action Plan goals of the Action Plan are implemented are implemented • Develops tactical • Develops strategic objectives objectives to support • Develops organization to field activities support tactical activities • Supports and • Directs all tactical coordinates all tactical activities and resources activities and resources
  • 93. Single Resource • Any discipline, any type
  • 94. Strike Team • Same kind and type of a single resource • Each team will have a leader
  • 95. Task Force • A multi-discipline team • Each task force will have a leader
  • 96. Planning Section • Collects, analyzes, displays and disseminates information from all sources • Develops reports, including Situation Reports and Demobilization Plan • Prepares the Action Plans  Field and EOC levels • Maintains and documents resource status
  • 97. Planning (2) • Documents decisions, policies and activities • Conducts Advance Planning activities until transition to recovery occurs • Technical Specialists usually are assigned from the Planning Section • In the Field, there are 4 units in Section: Resources, Situation, Demobilization and Documentation – as well as Technical 083 Log 0 C Specialists 090 0 B heck riefi -in ng
  • 98. Planning Section Chief • Ensures information is collected, analyzed, disseminated • Conducts the Action Planning meeting • Ensures timely preparation, development and distribution of the Action Plan and other reports • Ensures accurate and timely documentation of the incident (policies, decisions, etc.) is maintained • ICS requires tracking and maintenance of resource status
  • 99. Logistics • Provides for:  Personnel Feeding Medical Support Sleeping/Sanitation Needs  Equipment & Supplies  Communication Support  Transportation and Facilities  Purchasing  Ground Support (field) • Units can be established to coordinate specialized resources • There may be a different structure for the Logistics Section in the field and EOC
  • 100. Logistics Section Chief • Ensures personnel are fed, have communications, medical support, transportation and lodging • Works with Finance/Admin to ensure resources are procured
  • 101. Finance and Administration • Cost Recovery & Documentation • Procurement / Purchasing • Compensation & Claims • Cost Analysis • Time Records • Contract Negotiations Field incidents may not require activation of this function
  • 102. Finance & Admin Section Chief • Manages costs related to the incident and provides:  accounting  procurement  time recording  cost analyses • Processes claims • Handles contract negotiations • Works with Logistics to ensure resources are procured
  • 103. Unified Command • Two or more entities with authority (Hazmat) • Incidents cross jurisdiction lines (Flood)
  • 104. Unified Command cont. • Does not change other features of ICS • Only one Operations Section Chief • Incident Action Plan (IAP) approved by UC • Does not affect individual agency authority, responsibility, or accountability La Conchita Landslide
  • 105. Area Command • Multiple incidents within a jurisdiction • Large incidents that cross jurisdictions  Oversees management that involves multiple ICS organizations • Not site-specific or is geographically disbursed  Ex: (Public health emergency); Exotic Newcastle Disease • No Operations Section  Ops Section is on-scene at Incident Command Post • Helps maintain span of control • Ensures ICS organizations are not competing for same resources
  • 106. What Do Unified & Area Commands Do? • Set overall strategy & priorities • Identify and allocate resources • Ensure proper management • Ensure objectives are met • Ensure strategies are followed • Establish a collaborative process
  • 107. What is a Multi-agency Coordination (MAC) System? • A combination of resources • Organizational structures integrated into a common framework • Used to coordinate and support incident management activities
  • 108. MAC Primary Functions • Support incident management policies and priorities • Facilitate logistics support and resource tracking • Make resource allocations based on incident priorities • Coordinate incident-related information • Coordinate inter-agency and intergovernmental issues regarding incident management policies, priorities and strategies
  • 109. MAC Elements • Emergency Operations Centers (EOCs)  Locations from which the coordination of information and resources to support the incident activities takes place • Multi-agency Coordination Entities  Typically consist of principals from organizations with direct incident management responsibilities or with significant incident management support or resource responsibilities • i.e., Area Commands, Unified Command, IC, etc.
  • 110. MAC Responsibilities • Ensure that each involved agency is sharing information • Establish priorities between incidents and/or Area Commands • Acquire and allocate resources required • Coordinate and identify future resource requirements • Coordinate and resolve policy issues • Provide strategic coordination
  • 111. Public Information NIMS standards for public information: • Timely • Accurate • Coordinated What YOU need to know: Refer all inquiries to the PIO or to the JIC.
  • 112. Components of Public Information • Public Information Officer (PIO) • Joint Information System (JIS) • Joint Information Center (JIC)
  • 113. Public Information Officer (PIO) • Member of command staff • PIO advises and supports Incident Commander & EOC management on all public information matters:  Media  Public inquiries  Warnings & emergency public information  Rumor control • Keeps decision makers & the public informed • PIO team should have one lead PIO • All incident related information must have approval of IC, UC or EOC Director • On-scene PIO provides a link to the JIC / JIS / EOC
  • 114. Joint Information Center (JIC) (1) • Physical (or virtual) location • PIOs from all involved agencies work together to provide:  critical emergency information  crisis communications  public affairs support • On-scene PIOs link to the JIC which is typically collocated with EOCs at all levels • If the JIC is a part of a Unified Command, each agency retains its organization’s independence
  • 115. Joint Information Center (JIC) (2) • Focal point for coordination and dissemination of information to the public and the media • Dept. of Homeland Security (DHS) will be the lead PIO in an Incident of National Significance • All JICs works in close coordination with other JICs to provide information using JIS protocols
  • 116. Joint Information System (JIS) • Policies, procedures & protocols used to coordinate public information at all levels  Includes private sector and non-governmental organizations • JIC uses JIS protocols • PIO follow JIS protocols
  • 117. Facilities • Emergency Operations Centers (EOC) • Department Operations Centers (DOC) • Joint Field Office (JFO) • Local Assistance Centers (LAC) • Disaster Recovery Centers (DRC) • Point of Dispensing, Point of Distribution (PODs)
  • 118. Emergency Operations Center (EOC) • An EOC is a location from which centralized emergency management can be performed • The EOC may support multi-agency coordination and joint information activities • An EOC is the central point for:  Coordination of all the jurisdiction's emergency operations.  Information gathering and dissemination.  Coordination with other local governments and the operational area. • EOC Staffing will vary depending on the type of emergency • Department Operating Centers (DOCs) (optional)  Discipline specific and coordinates with the EOC
  • 119. Joint Field Office • The JFO is a multi-agency coordination center established locally • It provides a central location for coordination of federal, state, local, non- governmental, and private-sector organizations • The JFO enables coordination of federal incident-related actions • The JFO does not manage on-scene operations but provides operational support
  • 120. Local Assistance Center (LAC) • LACs are:  Managed by local government  Staffed by Private/Non-Profits (PNPs), local, state and federal government agencies  A centralized location for information, services, resources and program referrals for disaster victims  LACs are very useful for recovery efforts in a community • State funding may be available for eligible LAC operations
  • 121. Disaster Recovery Center (DRC) • Activated by federal agencies to provide information to victims and private non-profit organizations about FEMA and SBA programs • Fixed site or mobile • Managed by the federal government and staffed by FEMA, OES, SBA and other federal, state and local agencies as appropriate • Often collocated with LACs
  • 122. PODs and PODs POD (Point of Dispensing) POD (Point of Distribution) for public health emergencies for disaster recovery Location where medications Location where general are given to the public supplies such as food and water are given to the public On the fly” terminology: • Be prepared for names of places and facilities to be created or changed with each disaster