Mark Harrison, Director at City & Guilds Kineo, discusses blended learning, and how you can ensure your LMS is supporting your blended learning approaches.

1. 1
Blended
Learning &
Totara
Mark Harrison, Director, City & Guilds Kineo
Totara User Group | London | May 15, 2014

2. 2
When was blended learning first ever mentioned?

3. 3
In the early days…

4. 4
There are now so many ways to deliver learning…

5. 5
Blended learning examples:
BP Operating Essentials and Global
Orientation
Workshops, meetings in a box, elearning modules,
3D simulations
Barclays Retail Orientation
Mobile learning, e-magazine,
online cohort of learners,
e-learning modules,
coaching and workshops
C&G Way
Advice and guidance, community of
practice, content sharing and
exchange, learning resources,
personal coaching and support and
assessment and accreditation

6. 6
How well could your LMS support each of these?
• Introductory e-learning modules leading to related
classroom events
• Virtual classrooms with elearning and e-tutoring
• Elearning modules and informal online sharing of best
practice
• One-to-one coaching linked to elearning modules and
mobile just-in-time job aids
• Elearning modules with phone-based mentoring and
coaching on the job

7. 7
BP Isolations Blend Overview
Block 1: Get started
2 hours
Online
Attention grabbing
intro
Interactive scenario
Self-diagnostic
tool
Block 2
1 day
Face-to-face
Valve & system
modelling –
testing what ifs.. &
different
configurations
Energy source
exploration
Hazard
awareness
Simple scenario
Block 3: foundation
up to 6 hours
Online
Action modules
Scenario
Case study/stories
Tutorials
Assignment
Generic
Overview of process
What good look like
videos
How to complete ICC
Expert stories
Block 4
1 day
Face-to-face
Immersive
workshop
Complex realistic
scenario
Group activities
Block 5
Follow-up
Assessment
online
Assessment
assignment
Follow-up
packs
Leadership
connection

8. 8

9. 9
Nike Inc. Learning Personas
Bob
Theorist
• IT Analyst
• Works at WHQ
• 34 years old
• College Graduate
• Why am I doing this?
• Isn’t this complex?
• Where are the principles?
• Don’t want to be exposed
sharing my thoughts
• No glitz please
• “I think I’m pretty good on
this”– they think they are
well organized
Kim
Pragmatist
• HR Specialist
• Works in Asia
• 42 years old
• College Graduate
• Engaged in the process, just tell
me what I should do…
• Slight training overload
• Comfortable with IT and
Computers
• Has the time to do the training
• Wants: Make it clear
• Got too much work
• Tends to work at home a lot –
takes things home
Jan
Activist
• Sports Marketing Specialist
• Works at EHQ
• 28 years old
• College Graduate
• Thinks training is a lot of noise
and a waste of time
• Just wants to know how fast he
can get through the training
• Comfortable with IT and
Computers
• Get straight to it
• Get him engaged early (RDCV)
• Make it glitzy, fun
• Is a little bit disorganized
• Travels a lot

10. 10
Catering for personas is the key to success
Theorist
Activist
Pragmatist

11. 11
Our sessions this afternoon
• What are you doing with regards to blended learning in your
organisation?
• How much are you using your LMS to support this?
• What stops you from using it more?
• What can you do to overcome these challenges?