A presentation by Barbara Wren

1. Linking Staff Wellbeing and Patient Experience Barbara Wren C. Psychol. Consultant Psychologist

2. Wellbeing at Work The ability to reach the highest potential possible for the individual and the organisation. Includes short term emotional outcomes, long term psychological, physical functioning and work performance Demonstrated by productivity, effectiveness, satisfaction, commitment.

3. The Evidence Work environments affect wellbeing High demands+ Low control+ Poor support= Stress Consequences = motivation, absenteeism, performance People respond differently to work pressure Vital Role = Managers and Teamwork

4. There’s no time for staff wellbeing……there’s no time…. For me To think The patient comes first Chance would be a fine thing…. Staff wellbeing is low down on the priority list Put up and shut up Be glad you’ve got a job….

6. Coherence, Creativity and Contact

7. Signs of Health and Wellbeing Energy Vitality Curiosity Challenge Flow Satisfaction Co-operation Creativity Problem solving and development Engagement

8. The Building Blocks Teamwork Clear roles Effective meetings Good problem solving Inspiring leadership Clear, shared objectives Manageable demands Control over work Good management Support: resources : emotional impact : challenge : peer relationships Organisational culture Recognition and valuing of work Space to plan and review Good change management

9. Staff Effectiveness and Wellbeing Scope wellbeing and effectiveness in your Trust Prioritise Develop interventions Align/integrate with other project components Implement Evaluate

10. Thank – you for your Attention! Barbara Wren Consultant Psychologist in Health and Work wrenbarbara@aol.com