1. Management of Information Systems Industry - Retail Group Members: Dinakar Bhatia – N 20 Manish Kr Gupta – N 38 Manish Singhal – N 39 Pankaj Sharma – N 49 Rajesh Kr Gupta – N 53 RavindraMahansaria – N 56

2. Etymology Retail comes from the French word retaillier which refers to "cutting off, clip and divide" in terms of tailoring (1365). It first was recorded as a noun with the meaning of a "sale in small quantities" in 1433 (French). Its literal meaning for retail was to "cut off, shred, paring". In both Dutch and German also refer to sale of small quantities or items.

3. Evolution of Retailing

4. Two Processes Involved In Retailing

5. Global Retailing Facts World’s largest private industry Above US $ 12 trillion sales worldwide annually Accounts for almost 10% of GDP in most countries & Major employer in most economies 16% in US 15% in Brazil 12% in Poland 7% in China Generates competition which results in Reduction of prices Product and service innovation Enhanced customer experience Major driver for real estate and urban development

6. Biggest retail Sales countries of the world U.S $ 4 tn E.U $ 2 tn JAPAN $ 1 tn CHINA $ 750 bn U.K $ 444 bn INDIA $ 350 bn RUSSIA $ 200 bn Source : The retailer, Ernst & Young, Jan 2009

7. Organized Retail

8. Market Overview

9. Classifying Retail Modern Format retailers (Organized retailing) Supermarkets (Subhiksha) Hypermarkets (Big Bazaar) Departmental Stores (Shoppers Stop) Cash & carry (Metro) Company Owned Company Operated (Bata) Traditional Format Retailers (Unorganized Retailing) Traditional Mom and Pop Stores: (KIRANA) Kiosks Street Markets Exclusive /Multiple Brand Outlets

10. Key Players in World

11. Key Players in India

12. Key Players in India

13. Key Players in India

14. Key Players in India

15. Typical Parameters Supply Chain Management Point of Sale Management Inventory Management Store Management Employee / HR Management Marketing Management Finance Management Customer Management Office/Store Automation

16. Best In Class

17. THANK YOU