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Community Matters!!!111



               Kathiravelu Pradeeban
               AbiWord
What is a

community?
               2
People with a common purpose or goal
Communicating with each other
Contributing towards the goal
Like a big family




                                       3
Open Source Communities!


Volunteers!
     Not just developers!




                             4
I CAN HAZ CHEEZBURGER?




                         5
Your interest..

.. Not everyone gets a chance to live..
      .. a second life ..




                                          6
I put this image of a hexapus,
'cos I find it motivating!

♥


                                     7
Joining a community..

Find the right project.
Acquire the skills/expertise.
Netiquettes.
Sign up to the lists.
Join the relevant channel.
Observe and adjust yourself.
Get your basics and motives right.
                                     8
9
Building a community

More challenging than joining a well-
established community.


Goals
How to bring new blood in!
Effective Communications..

                                        10
What makes your organization
                   lovable?


Expertise in the domain.
Healthy culture.
Defined best-practices.
Welcoming environment.
Research and Learning.
Fun.

                               11
Technologies..
Project Hosting
     SourceForge, GitHub, Google Code, ..
Version Control Systems
     SVN, CVS, GIT, Mercurial, ..
Build Tools
     Ant, Maven, ..
Issue Tracker
     Bugzilla, Jira, Trac, ..
                                            12
Communicating
                with the community..


Mailing Lists
     Dev, User, Commit lists, sub-groups, ..
Internet Relay Chat (IRC)
Issue Tracker
Forums and wiki
Blogs

                                               13
Mailing lists

The principal discussion medium.
     Asynchronous
     "bring it to the mailing list"
Be friendly.
Say NO to toxic people.
Slow ?

                                      14
IRC

A real time medium.
Not logged mostly.
Not for major decision making.
Who hangs here?
     Mostly devs.
     Not many designers and localizers.


                                          15
Network Etiquettes
Be Specific and clear.
Research (google.. ;)) before asking.
Be helpful to others.
Be ethical; respect.
NO CAPS! (UNLESS YOU ARE SHOUTING!)
Don't take messages personally.
Dn't snd ur sms msgs to thrds or lsts.
Language/English
                                         16
Proper Addressing..
                 over the lists/irc/..


Address the devs and users properly.
     First Name or Preferred calling name.
     Be gender neutral.
     Not too personal.
          Use “Hi”, instead of “Dear”.




                                             17
User Community

90% - does not communicate.
9% - submits bug reports.
1% - involves proactively.


Localizers can help!


                              18
Getting new blood in!

Experience
     Language(s) of the project.
     Project expertise
          Bug reports and patches.
          Assisting others.
Willingness
     To contribute to the community back.
     We want committers and long time volunteers!
          Not just users!
                                                    19
Development
                  Best Practices


Commit often.
     with meaningful commit messages.
Get feedback from the community.
Keep the community updated.
     Major decisions through mailing lists.
     F2F discussions with beer are not “decisions”!


                                                      20
Be Known..

Be heard
     Academics
     Events
     Collaboration!
           With other communities.
     The media.
           The Internet.
Be responsive to the users.
                                     21
References

Community Matters!!!111




                          22
Thank you..




              23

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Community Matters!!!111

  • 1. Community Matters!!!111 Kathiravelu Pradeeban AbiWord
  • 3. People with a common purpose or goal Communicating with each other Contributing towards the goal Like a big family 3
  • 4. Open Source Communities! Volunteers! Not just developers! 4
  • 5. I CAN HAZ CHEEZBURGER? 5
  • 6. Your interest.. .. Not everyone gets a chance to live.. .. a second life .. 6
  • 7. I put this image of a hexapus, 'cos I find it motivating! ♥ 7
  • 8. Joining a community.. Find the right project. Acquire the skills/expertise. Netiquettes. Sign up to the lists. Join the relevant channel. Observe and adjust yourself. Get your basics and motives right. 8
  • 9. 9
  • 10. Building a community More challenging than joining a well- established community. Goals How to bring new blood in! Effective Communications.. 10
  • 11. What makes your organization lovable? Expertise in the domain. Healthy culture. Defined best-practices. Welcoming environment. Research and Learning. Fun. 11
  • 12. Technologies.. Project Hosting SourceForge, GitHub, Google Code, .. Version Control Systems SVN, CVS, GIT, Mercurial, .. Build Tools Ant, Maven, .. Issue Tracker Bugzilla, Jira, Trac, .. 12
  • 13. Communicating with the community.. Mailing Lists Dev, User, Commit lists, sub-groups, .. Internet Relay Chat (IRC) Issue Tracker Forums and wiki Blogs 13
  • 14. Mailing lists The principal discussion medium. Asynchronous "bring it to the mailing list" Be friendly. Say NO to toxic people. Slow ? 14
  • 15. IRC A real time medium. Not logged mostly. Not for major decision making. Who hangs here? Mostly devs. Not many designers and localizers. 15
  • 16. Network Etiquettes Be Specific and clear. Research (google.. ;)) before asking. Be helpful to others. Be ethical; respect. NO CAPS! (UNLESS YOU ARE SHOUTING!) Don't take messages personally. Dn't snd ur sms msgs to thrds or lsts. Language/English 16
  • 17. Proper Addressing.. over the lists/irc/.. Address the devs and users properly. First Name or Preferred calling name. Be gender neutral. Not too personal. Use “Hi”, instead of “Dear”. 17
  • 18. User Community 90% - does not communicate. 9% - submits bug reports. 1% - involves proactively. Localizers can help! 18
  • 19. Getting new blood in! Experience Language(s) of the project. Project expertise Bug reports and patches. Assisting others. Willingness To contribute to the community back. We want committers and long time volunteers! Not just users! 19
  • 20. Development Best Practices Commit often. with meaningful commit messages. Get feedback from the community. Keep the community updated. Major decisions through mailing lists. F2F discussions with beer are not “decisions”! 20
  • 21. Be Known.. Be heard Academics Events Collaboration! With other communities. The media. The Internet. Be responsive to the users. 21