The document discusses the development of a toolkit for post-flood damage assessment in the Umbria region of Italy. It describes the creation of a "community of practice" between researchers and local stakeholders to collaboratively develop tools and procedures for collecting and analyzing post-flood damage data. The toolkit aims to assess damage across multiple sectors at local and regional scales. It emphasizes the importance of connecting hazard data with damage data to enable forensic investigation of flood impacts.

1. Final conference of the Know-4-drr Project
“Knowledge management for improving DRR/CAA: state of the
art, findings and steps forward”
Chambery,
26-­‐27
May
2015
Scira Menoni
(Francesco Ballio, Daniela Molinari, Funda Atun, Guido
Minucci, together with the Umbria Region Civil Protection,
Sandro Costantini, Nicola Berni, Claudia Pandolfo, Marco
Stelluti)
The
Umbria
Region
living
lab
developing
toolkits
for
post-­‐
flood
damage
assessment

2. Know-4-drrKnow-4-drr
The participants of the Umbria Region Living Lab
We signed an agreement between the CF (Functional Centre) Regione
Umbria and Polimi to be service providers in the flood aftermath.
Procedure report
Event report

3. Know-4-drrKnow-4-drr
What did we have in mind when we decided to develop the project’s living labs
We thought of developing collaborative work with some adminsitrations
and/or communities with which we had already established long term
relationship and with which we could test some of the project’s ideas and
proposals regarding knowledge management
At the end, after literature review and extensive work on knowledge management
and knowledge management systems in organisations, we can say that in Umbria
we have developed a «community of practice» focusing on post-flood damage
assessment. A communtiy of practice made by stakeholders of different kind
aiming at a common goal, developing post-flood damage data collection and
analysis tools.

4. Know-4-drrKnow-4-drr
What did we have in mind when we decided to develop the project’s living labs
We think that we succeeded in developing together with the Umbria Civil
Protection, including volunteers and to some extent also affected citizens,
«collegial work» as defined by by Meadow et al. (2015) in Weather,
Climate and Society.
«Collegial work: the formal research system actively strenghtening the informal
(stakeholder driven) research and knowledge development system»
«Collaborative work: includes continuous interaction between scientists and
stakeholders who are seen as partners in the research process»

5. Know-4-drr
So it is about multiple disciplinary expertises, about different responsibilities in the field,
about the need to understand better but also do useful things to protect communities, make
clever decisions on where and how to build, how to prepare in case of… a flood
models DSS,
KMS
theories scenarios
data maps experience procedures
TOP TOP
DOWN DOWN

6. Know-4-drr
models DSS,
KMS
theories scenarios
data maps experience procedures
TOP TOP
DOWN DOWN
engineering
firemen researchers citizens public
officials
planninggeology ICThealthlaw
civil
protection
doctors
So it is about multiple disciplinary expertises, about different responsibilities in the field,
about the need to understand better but also do useful things to protect communities, make
clever decisions on where and how to build, how to prepare in case of… a flood

7. Know-4-drr
models DSS,
KMS
theories scenarios
data maps experience procedures
TOP TOP
DOWN DOWN
firemen
researchers
citizens
public
officials
civil
protection
doctors
So it is about multiple disciplinary expertises, about different responsibilities in the field,
about the need to understand better but also do useful things to protect communities, make
clever decisions on where and how to build, how to prepare in case of… a flood

8. Know-4-drr
models DSS,
KMS
theories scenarios
data maps experience procedures
TOP TOP
DOWN DOWN
firemen
researchers
citizens
public
officials
civil
protection
doctors researchers
firemen civil
protection
public
officials
So it is about multiple disciplinary expertises, about different responsibilities in the field,
about the need to understand better but also do useful things to protect communities, make
clever decisions on where and how to build, how to prepare in case of… a flood

9. Know-4-drr
With respect to the goals for which damage assessment is carried out, not necessarily always all
goals must be fulfilled; one may think of:
- Simplified procedures for very little events or on the contrary very large events (sampling
techniques);
- Providing guidance for a more in depth analysis depending on the goals that an adminsitration
wishes to pursue, so that at least there will be comparability (Retour d’experience)
Needs assessment
(compensation)
Recovery
Local
officials/insurers
Fair
resources allocation
Regional/national officers,
insurance companies
EU
Solidarity Fund
in
case
of
activation
Loss Accounting
Recording the
impact
Local
policy
(city)
Measuring trends
International
policy
(UN,
donors,
EU
Policy-­‐DG
ECHO)
Disaster forensic
Identify the
cause
Local
expert teams
Learning
from
the
past
National
expert teams
International
expert temas
(PDNA)
Risk modelling
Modelling future
losses
Local
research/policy
DRR
and
mitigation
National
research/policy
(Regional,
GEM)
International
initiatives
(GEM,
GAR),
EU
policy
National
policy
(National
Adminsitrations)
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wugtu
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evkxgu"
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Essentials for a toolkit: what should be the level of detail?

10. Know-4-drr
Comparing pre-event risk assessment and post event damage collection/analysis
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f co ci g."u{ uvgo ke ³ j ki j gt
qtf gt™"f co ci g."nqpi "vgto
f co ci g
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quantitative terms
and values of
exposed systems
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Physical characteristics
of the dangerous
phenomena
RTC (for few
variables) and
multiscale
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Eqo r ngvg"gxgpv"tgr qtv
and f co ci g"f cvcdcug"
at regional and
nationalscale
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Physical and systemic
of exposed elements
Cost benefit analysis
of prevention
measures
Cost benefit analysis
of mitigation
measures in recovery

11. Know-4-drr
Background experience: collecting data at the local level after floods in the
Umbria Region 2012-2014

12. Know-4-drr
Essentials for a toolkit
We have learned from the Umbria experience that multi-sectoral assessment is essential to get an
overall perspective of the damage, including interaction among failures to multiple sectors
Different sectors’ damage weight is significantly different; however the relative weight is not
necessarily mirrored by studies in the field
Sectors Scale Aspects Type
of
damage Tool/data
Event local/regional hazard
regional/CNR/Tever
e
River
Basin/other
People
(victims,
evacuated) local loss direct
and
indirect
Regional
Authority
and
interviews
Lifelines regional
loss
and
functionality direct
and
indirect
Regional
Authority,
lifelines
provideers
Public
facilities
provincial/
regional
loss
and
functionality direct
and
indirect
Regional,
provincial
and
local
authorities
Agricolture
regional/large
scale loss direct
Regional/association
s/others
Industrial
plants local
vulnerability
and
loss direct
and
indirect
Local
authorities,
Regional
authorities,
direct
surveys
Residential
buildings local
vulnerability
and
loss direct
and
indirect
Local
authorities,
direct
surveys
Cultural
heritage local
vulnerability
and
loss direct
and
indirect
Local
authorities,
specific
authorities
Natural
environment local/regional loss
direct
(?)
and
indirect
Regional
authorities,
Parks,
others

13. Know-4-drr
Essentials for a toolkit
By the way also the survey of the flooded area is not trivial, regional and local
scales are fundamentally different; in research centres or in hydrological centres
only the regional scale is generally considered, but for damage assessment this
is an issu, as this is carried out fundamentally locally
Sectors Scale Aspects Type
of
damage Tool/data
Event local/regional hazard
regional/CNR/Tever
e
River
Basin/other
People
(victims,
evacuated) local loss direct
and
indirect
Regional
Authority
and
interviews
Lifelines regional
loss
and
functionality direct
and
indirect
Regional
Authority,
lifelines
provideers
Public
facilities
provincial/
regional
loss
and
functionality direct
and
indirect
Regional,
provincial
and
local
authorities
Agricolture
regional/large
scale loss direct
Regional/association
s/others
Industrial
plants local
vulnerability
and
loss direct
and
indirect
Local
authorities,
Regional
authorities,
direct
surveys
Residential
buildings local
vulnerability
and
loss direct
and
indirect
Local
authorities,
direct
surveys
Cultural
heritage local
vulnerability
and
loss direct
and
indirect
Local
authorities,
specific
authorities
Natural
environment local/regional loss
direct
(?)
and
indirect
Regional
authorities,
Parks,
others

14. Know-4-drr
Essentials for a toolkit: relevance of connecting hazard/event data to damge data
Sectors Scale Aspects Type
of
damage Tool/data
Event local/regional hazard
regional/CNR/Tevere
River
Basin/other
People
(victims,
evacuated) local loss direct
and
indirect
Regional
Authority
and
interviews
Lifelines regional
loss
and
functionality direct
and
indirect
Regional
Authority,
lifelines
provideers
Public
facilities
provincial/
regional
loss
and
functionality direct
and
indirect
Regional,
provincial
and
local
authorities
Agricolture
regional/large
scale loss direct
Regional/associations/
others
Industrial
plants local
vulnerability
and
loss direct
and
indirect
Local
authorities,
Regional
authorities,
direct
surveys
Residential
buildings local
vulnerability
and
loss direct
and
indirect
Local
authorities,
direct
surveys
Natural
environment local/regional loss
direct
(?)
and
indirect
Regional
authorities,
Parks,
others
Hazard data are generally collected by various authorities and research centres,
however they are poorly connected to the damage so that forensic investigation
will be possible
Hydraulic study carried out by Studio Beta, Padova

15. Know-4-drr
Sector
Civil Protection
expenditure
Assitance to affected
population € 149.465,81
Sectors Scale Aspects Type
of
damage Tool/data
People
(victims,
evacuated) local loss direct
and
indirect
Regional
Authority
and
interviews
Essentials for a toolkit: considering the victims and civil protection costs

16. Know-4-drr
Momento
della
giornata
12
Nov
ore
14.00
12
Nov
ore
18.00
12
Nov
ore
20.00
12
Nov
ore
22.00
13
Nov
ore
7.30
13
Nov
ore
11.30
13
Nov
ore
16.00
13
Nov
ore
19.00
13
Nov
ore
21.00
14
Nov
ore
10.00
Comuni
Attigliano
14
2
2
2
2
2
2
2
2
2
Orvieto
512
425
188
188
131
131
131
-­‐
-­‐
-­‐
Deruta
277
2
113
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
Umbertide
27
27
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
S.
Venanzo
93
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
Città
della
Pieve
64
-­‐
-­‐
64
64
64
64
64
40
20
Ponte
S.
Giovanni
15
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
Marsciano
-­‐
300
-­‐
172
16
16
16
-­‐
-­‐
-­‐
Gualdo
cattaneo
-­‐
111
111
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
Perugia
-­‐
96
-­‐
-­‐
79
79
79
-­‐
-­‐
-­‐
Todi
-­‐
-­‐
-­‐
44
189
189
189
189
189
189
Citerna
-­‐
-­‐
-­‐
101
-­‐
-­‐
-­‐
-­‐
-­‐
-­‐
Perugia
-­‐
-­‐
-­‐
-­‐
79
-­‐
-­‐
11
6
-­‐
Spoleto
-­‐
-­‐
-­‐
-­‐
77
77
-­‐
-­‐
-­‐
-­‐
Massa
Martana
-­‐
-­‐
-­‐
-­‐
77
-­‐
-­‐
-­‐
-­‐
-­‐
Essentials for a toolkit: working with lifelines managing companies
Sectors Scale Aspects Type
of
damage Tool/data
Lifelines regional
loss
and
functionality direct
and
indirect
Regional
Authority,
lifelines
provideers
Public
facilities
provincial/
regional
loss
and
functionality direct
and
indirect
Regional,
provincial
and
local
authorities

17. Know-4-drr
Understanding the impact and damage to critical facilities and infrastructures
The objective of reducing critical
infratructures’ vulnerability to natural
hazards cannot be achieved without better
understanding how the latter affect
lifelines and crucial facilities and how the
whole city or regional system respond to
failures in lifelines.

18. Know-4-drr
Sectors Scale Aspects Type
of
damage Tool/data
Industrial
plants local
vulnerability
and
loss direct
and
indirect
Local
authorities,
Regional
authorities,
direct
surveys
Essentials for a toolkit: damage to industries and economic activities

19. Know-4-drr
Understanding the impact and damage to industrial facilities and economic activities
19%
2%
23%42%
11%
2%
First
aid
Cultural
Heritage
Infrastructure
Industry
Agricolture
Residential
0
20
40
60
80
100
120
140
Beni
immobili Macchinari,
attrezzature,
magazzino
e
beni
mobili
Ripristino/Mitigazione Danni
indiretti
Tipologia
di
danniDamage type
Buildings Machinery, stock Recovery/mitigation Indirect
(due to
lifelines)
Not all events are the same, however our experience and also others’ (including
work in other areas) suggests that damage to industries is much larger than to
residential buildings; also in terms of economic resilience, this is a much heavier
damage to sustain

20. Know-4-drr
Sectors Scale Aspects Type
of
damage Tool/data
Residential
buildings local
vulnerability
and
loss direct
and
indirect
Local
authorities,
direct
surveys
Essentials for a toolkit: damage to residential buildings

21. Know-4-drr
Developing the procedure entailed much more than improving the survey forms
for residential and industrial facilities (and using them in the field together with
professional volunteers). As for the forms those had to be made similar to the ones
used in Italy for post-earthquake usability assessments.
Essentials for a toolkit: developing the forms for direct surveys

22. Know-4-drr
Sectors Scale Aspects Type
of
damage Tool/data
Natural
environment local/regional loss
direct
(?)
and
indirect
Regional
authorities,
Parks,
others
Essentials for a toolkit: damage to the environment and natural ecosystems

23. Know-4-drr
Essentials for a toolkit: relevance of GIS and other visual information
(possible with modern technologies)
Useful also for different stakeholders to have the information about affected elements in a map, to
identify places, to reach them and to plan recovery (here on the same map: industries, electrical
lines in the flooded area of the City of Orvieto, Umbria, November 2012)

24. Know-4-drr
Comparing pre-event risk assessment and post event damage collection/analysis
Important to compare and understand to what extent risk assessments
are representing the magnitude of events

25. Know-4-drr
Essentials for a toolkit: the need to appoint a data coordinator (office,
personnel…)
Data are collected in different ways:
- Direct surveys
- Citizens’ declaration
- Calls to the emergency operational centre for aid (civil protection or lifelines or others)
Data are collected in different forms: paper, photos, forms, digital forms, …
Data are collected by a variety of stakeholders: different departments of the same government,
municipalities, lifelines companies, citizens…

26. Know-4-drr
Essentials for a toolkit
It is true that the Umbria Region is showing an incredible committment to this procedure and to
the overall work, however we may think that:
1. In any case some work has to be done anyway (Central Government, Solidarity Fund);
2. In cases where there is more money, more damage or more political committment, there is
the possibility to carry out more precise and detailed work

27. Know-4-drr
Essentials for a toolkit
EVENT
2-­‐3
d
20
d
90
d
Buildings
cadastrial
analysis:
-­‐ Buildings
map
-­‐ Buildings
vulnerability
-­‐ Monetray
value
of
exposed
buildings
Field
survey
simplified
form
A
-­‐affected
buildings
Field
survey
full
residential
form
-­‐Direct
damage
-­‐Indirect
damage
Private
estimate
-­‐Monetary
value
of
damage
Municipality
Surveyour
Private
Citizen
Civil
protection
Field
survey
full
residential
form
(discretionary)
-­‐Indirect
damage
Estimate
-­‐Monetary
value
of
indirect
damage
CP
Consultancy Service
6
m
12
m
Somehow damage assessment is already an iterative work (also Guidelines by WMO on post-
flood D.A.):
1. To ask for the declaration of emergency;
2. To set up a recovery/reconstruction plan and assess its costs (or tailor costs and prioritize
based on available budget)
3. To monitor recovery/reconstruction

28. Know-4-drrKnow-4-drr
Taking the idea from the UNFPA knowledge kit we tried to develop one for the
Umbria Region living lab on the post-flood damage assessment
Knowledge KIT for the
production of multi-
sectoral flood damage
and losses reporting Collecting data regarding
damages reported to the
Emergency Control Room
by municipalities and
lifelines companies
Triggering the Copernicus
service and other offices to
draw the map of inundated
areas
Direct damage surveys for
residential buildings usig
forms used in training
Multi-sectoral damage
analysis and first level
reporting to support the
declaration of state of
emergency
Second Report of damage
and losses to multiple
sectors to support both
recovery and forensic
analysis
Use of the Advanced Damage Report to:
- Monitor reconstruction and use of funds;
- Decisions and plans for reconstruction based on
forensic investigation of damage
Direct damage surveys for
industrial and commercial
buildings integrated to self
declarations