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Customer Service check list
1.
My Customer Service
check-list
2.
Who are my
customers?
3.
What are their
needs?
4.
What is my
product or service?
5.
What are my
customers’ expectations of my service?
6.
How will these
expectations be measured?
7.
Does my product
or service meet their expectations?
8.
What actions will
improve my service?
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