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R&D Sourcing Strategy: increase effectiveness

An Innovation Driven Procurement (IDP) Service




Capgemini Consulting is the strategy
                                           Tags:
and transformation consulting brand
of Capgemini Group
                                           • Business Innovation
                                           • Procurement
                                           • Outsourcing
                                           • Business Model Innovation
                                           • Open Innovation
                                           • Co-creation
Outsourcing R&D requires a substantiated choice of the sourcing mode, as
well as close alignment of the business models with Suppliers & Partners
                    Many companies source the majority of their revenues from suppliers and Partners.
                    Outsourcing initiatives has been increasing significantly over the years. Following the
    Situation       Open Innovation concept, companies have initiated co-creation with supplier and
                    partners. The next step is starting outsourcing R&D.

                    R&D is one of the most protected business function in the large companies. Driven by
                    IP and risk management this is not something likely to share with the outside world.
  Complication      There is hardly any experiences, leadership, culture, methods and tools available in the
                    current organisation to really open up or even to outsource R&D effectively.

                    So how can companies outsource its R&D (or at last a part of R&D) in order to increase
    Question        flexibility and effectiveness of R&D, whilst maintaining focus and dedication to the value
                    chain’s needs?



                    Companies should assess the criticality of their innovation programs and decide on the
                    appropriate model of sourcing using the Global Sourcing of Services (GSS) model. The
                    GSS model is a decision support tool for the right sourcing strategy for their Business
                    Services and or functions.
     Answer         Once an outsourcing decision has been made, suppliers/partners must be selected
                    based on their ability and willingness to take over (part of) R&D. The business models
                    need careful alignment and for current suppliers/partners, the change from contractor
                    to developer will be substantial.


                                                                                                                 2
                                                                                                    31/03/2009
Open Innovation concepts can increase the effectiveness of R&D by the
concept of “Spin IN and Spin OUT”
                                                                                                                   IDP based on Open innovation

                                                                                                         Value chain internal mechanisms
                                                                                                           Allowing suppliers to leverage innovations in other
                                                                                                           value chains for increased profitability
                                                                                                           Connecting existing suppliers with engineers
                                                                                                           Searching and stimulating new developments within
                                                                                                           the existing supply base
                                                                                                           Set up joint development programs, co-creation,
                                                                                                           partnerships
                                                                                                           Provide toll gate services for new technologies
                                                                                                           throughout the innovation funnel

                                                                                                         Value chain external mechanisms
                                                                                                           Ensuring influx of innovations from other value
                                                                                                           chains through suppliers
                                                                                                           Scouting for new developments outside the existing
 Innovators outperform the market
                                                                                                           supply base and in completely different markets
                                                           3,4%
                                                                                                           Creating flexibility in supplier segmentation and
                14,3%
                                                                                                           dependency
       11,1%
                                                                                                           Building scenarios of future markets with boundary
                                                                                                           spanning networks
                                                                                                           Connecting with new ventures inside & outside the
                                                                                                           product chain
                                           0,4%
                                                                                                           Changing the market focus or future market

    Return to Shareholders                  Margin Growth


                             Source graphic: Prof Henry Chesbrough UC Berkeley, Open Innovation: Renewing Growth
                             from Industrial R&D, 10th Annual Innovation Convergence, Minneapolis, Sept 27, 2004
                                                                                                                                                                 3
                                                                                                                                                    31-3-2009
                             Source bar charts: S&P 1200 1995-2005 research
A trade-off must be made how to source a Research % Development program,
by deciding on the optimal Ownership, Location and Management style

 The Global Sourcing of Services (GSS)
 model is a decision support tool which helps
 organisations to define the right sourcing
 strategy for their services/functions.

 Eight different sourcing modes are defined




                                                              Offshore
 varying in:




                                                   Location
  - Location (onshore or offshore)
  - Ownership (in-house or outsourced)




                                                              Onshore
                                                                                                          Light
  - Management Style (light or tight management)                                                                  Management
                                                                                                  Tight           Style
 The GSS model ranks the different sourcing                              In-house    Outsourced
 options based on attractiveness by                                            Ownership
 evaluating the R&D program in scope, the
 organisation and the environment




                                                                                                                                 4
                                                                                                                     31-3-2009
Each R&D program can be analysed by five sets of Environmental
Characteristics that affect the choice of the right Sourcing Mode

 Each set of characteristics provides
 a unique insight into what the
 current maturity and preferred
 sourcing strategy is for the R&D                                                                 Service
                                                           Organisation’s
 program in scope                                                                              Characteristics
                                                           Characteristics



 Together they form the basis of the
 sourcing strategy and will facilitate                                        SOURCING
                                                                              DECISION
 organisations to make these               Customer                                                         Competitor
 sourcing decisions more effectively       Demand                                                          Characteristics
                                         Characteristics
 by providing a systematic approach
 to diagnosing decision parameters
                                                                             Supply Market
                                                                             Characteristics
 Based on the outcome of the GSS
 model and the subsequent
 discussions, companies will be able
 to determine their strategy based on
 research and best practices



                                                                                                                             5
                                                                                                                 31-3-2009
Using the analytics of the GSS model we build a Realistic Future Positioning of
the R&D function of the company

 Example



                                                                              To-Be:
                                                                            Outsourced,
                                                                                               The analysis of an R&D program
                                                                         Offshore and Tight
                                                                           Management.
                                                                                               can result in a change in Sourcing
                        Offshore




                                                                         Supplier is seen as
                                                                                               Mode. For any Sourcing Mode,
                                                                         (strategic) partner
                                                                                               there are two options with respect
                                                                                               to suppliers:
             Location




                                                                                               1. Develop the current supply base
                        Onshore




                                                                                               2. Extend and/or change the current
                                                                      Light                       supply base
                                                                              Management
                                                                              Style
                                                              Tight
       As-Is:
 In-house, Onshore
                                   In-house      Outsourced
      and Tight
    Management.
 Supplier is seen as                      Ownership
    contractor



                        Analyzing the R&D program can result in a different supplier relationship or
                                                Innovation Partnership

                                                                                                                                           6
                                                                                                                               31-3-2009
The Four Collaboration Enablers help a company to decide for the right partner
to source
                                                                       Levers
                 Levers
                                                                         Definition of
                   Organization
                                                                         objectives
                   Power struggle
                                                                         Evaluation system
                   Key processes
                                                                         Remuneration
                   Procedures
                                                                         modes
                   Dashboards
                                                                         Supplier
                   and indicators
                                                                         development
                   IT systems              ARE THEY      IS THERE AN
                                                                         Pressure /
                   Interface with
                                                                         constraints
                   other functions
                                             ABLE         INTEREST
                                           TO DO IT?     FOR THEM?


                                           DO THEY        DO THEY

                                                            WANT
                                            KNOW
                 Levers                                                Levers
                                                          TO DO IT?
                                         HOW TO DO IT?
                   Training                                              Participation to the
                                                                         conception
                   Knowledge transfer
                                                                         Emulation, Pride
                   Coaching
                                                                         Management modes
                   Skills import
                                                                         Support basis
                   Communication
                                                                         Collective project
                   Experimentation
                   Simulation exercise



    If any of the four enablers is answered with “no”, the company should decide whether to
             upgrade the current supplier/partner, or to source for a new or additional
                                         supplier/partner

                                                                                                            7
                                                                                                31-3-2009
Once the suitable sourcing mode and supplier/partner is defined, the Business
Models of the company and supplier/partner need to be synchronised

 The business model shows the
 relationships between the customer, the
 value offered to the customer, and the
 organisational setup making it possible                  Resources                       Offer                          Customer

                                                                                       Co-creation

 As soon as the company decides to move
 activities to the partner network
 (suppliers), core capabilities within the                            Partner                              Customer
                                                                      Network                             Relationship

 company and supplier will need to shift

 This shift in capabilities must be               Core               Value                Value           Distribution              Customer
                                               Capabilities       Configuration        Proposition         Channels                 Segment
 managed carefully in order to prevent
 redundancies, or worse, gaps

 Furthermore, the deal structure must fit                               Cost                               Revenue
                                                                                        PROFIT
                                                                      Structure                            Streams

 the cost and benefit drivers of both
                                                                                  Financial Performance
 parties. The four enablers of collaboration
 must be monitored continuously


                                                                                                                                                8
                                                                                                                                    31-3-2009
Capgemini has extensive experience in sourcing R&D and supporting and
managing suppliers in high-tech environments
Outsourcing




                 Piloted appropriate methods & tools
 transition




                 Set up supplier mgt organization
    R&D




                 Supported R&D transition to suppliers
                 Increased supplier R&D capability
management
Outsourcing




                 Capgemini conducts R&D activities for
                Airbus in a long standing partnership
   R&D

    and




                 Collaboration methods and tools are
                set up for management of R&D by Airbus
Other R&D and

 management




                 Supply chain control for Siemens
 credentials
   supplier




                 Supplier mgt optimization for Basell
                 Supplier R&D mgt for Snecma
                 Co-innovation process for Faurecia




                                                                                9
                                                                   31/03/2009
Koen Klokgieters| Capgemini Consulting
                   Vice President Business Innovation Consulting
                   koen.klokgieters@capgemini.com
                   +31 (0) 6 27159293




                   Robbert den Braber | Capgemini Consulting
                   Senior Consultant Procurement Transformation
                   Robber.den.Braber@Capgemini.com
                   +31 (0) 6 15030901


Capgemini Consulting is the strategy
and transformation consulting brand
of Capgemini Group

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R&D Outsourcing Strategy en Co-creation

  • 1. R&D Sourcing Strategy: increase effectiveness An Innovation Driven Procurement (IDP) Service Capgemini Consulting is the strategy Tags: and transformation consulting brand of Capgemini Group • Business Innovation • Procurement • Outsourcing • Business Model Innovation • Open Innovation • Co-creation
  • 2. Outsourcing R&D requires a substantiated choice of the sourcing mode, as well as close alignment of the business models with Suppliers & Partners Many companies source the majority of their revenues from suppliers and Partners. Outsourcing initiatives has been increasing significantly over the years. Following the Situation Open Innovation concept, companies have initiated co-creation with supplier and partners. The next step is starting outsourcing R&D. R&D is one of the most protected business function in the large companies. Driven by IP and risk management this is not something likely to share with the outside world. Complication There is hardly any experiences, leadership, culture, methods and tools available in the current organisation to really open up or even to outsource R&D effectively. So how can companies outsource its R&D (or at last a part of R&D) in order to increase Question flexibility and effectiveness of R&D, whilst maintaining focus and dedication to the value chain’s needs? Companies should assess the criticality of their innovation programs and decide on the appropriate model of sourcing using the Global Sourcing of Services (GSS) model. The GSS model is a decision support tool for the right sourcing strategy for their Business Services and or functions. Answer Once an outsourcing decision has been made, suppliers/partners must be selected based on their ability and willingness to take over (part of) R&D. The business models need careful alignment and for current suppliers/partners, the change from contractor to developer will be substantial. 2 31/03/2009
  • 3. Open Innovation concepts can increase the effectiveness of R&D by the concept of “Spin IN and Spin OUT” IDP based on Open innovation Value chain internal mechanisms Allowing suppliers to leverage innovations in other value chains for increased profitability Connecting existing suppliers with engineers Searching and stimulating new developments within the existing supply base Set up joint development programs, co-creation, partnerships Provide toll gate services for new technologies throughout the innovation funnel Value chain external mechanisms Ensuring influx of innovations from other value chains through suppliers Scouting for new developments outside the existing Innovators outperform the market supply base and in completely different markets 3,4% Creating flexibility in supplier segmentation and 14,3% dependency 11,1% Building scenarios of future markets with boundary spanning networks Connecting with new ventures inside & outside the product chain 0,4% Changing the market focus or future market Return to Shareholders Margin Growth Source graphic: Prof Henry Chesbrough UC Berkeley, Open Innovation: Renewing Growth from Industrial R&D, 10th Annual Innovation Convergence, Minneapolis, Sept 27, 2004 3 31-3-2009 Source bar charts: S&P 1200 1995-2005 research
  • 4. A trade-off must be made how to source a Research % Development program, by deciding on the optimal Ownership, Location and Management style The Global Sourcing of Services (GSS) model is a decision support tool which helps organisations to define the right sourcing strategy for their services/functions. Eight different sourcing modes are defined Offshore varying in: Location - Location (onshore or offshore) - Ownership (in-house or outsourced) Onshore Light - Management Style (light or tight management) Management Tight Style The GSS model ranks the different sourcing In-house Outsourced options based on attractiveness by Ownership evaluating the R&D program in scope, the organisation and the environment 4 31-3-2009
  • 5. Each R&D program can be analysed by five sets of Environmental Characteristics that affect the choice of the right Sourcing Mode Each set of characteristics provides a unique insight into what the current maturity and preferred sourcing strategy is for the R&D Service Organisation’s program in scope Characteristics Characteristics Together they form the basis of the sourcing strategy and will facilitate SOURCING DECISION organisations to make these Customer Competitor sourcing decisions more effectively Demand Characteristics Characteristics by providing a systematic approach to diagnosing decision parameters Supply Market Characteristics Based on the outcome of the GSS model and the subsequent discussions, companies will be able to determine their strategy based on research and best practices 5 31-3-2009
  • 6. Using the analytics of the GSS model we build a Realistic Future Positioning of the R&D function of the company Example To-Be: Outsourced, The analysis of an R&D program Offshore and Tight Management. can result in a change in Sourcing Offshore Supplier is seen as Mode. For any Sourcing Mode, (strategic) partner there are two options with respect to suppliers: Location 1. Develop the current supply base Onshore 2. Extend and/or change the current Light supply base Management Style Tight As-Is: In-house, Onshore In-house Outsourced and Tight Management. Supplier is seen as Ownership contractor Analyzing the R&D program can result in a different supplier relationship or Innovation Partnership 6 31-3-2009
  • 7. The Four Collaboration Enablers help a company to decide for the right partner to source Levers Levers Definition of Organization objectives Power struggle Evaluation system Key processes Remuneration Procedures modes Dashboards Supplier and indicators development IT systems ARE THEY IS THERE AN Pressure / Interface with constraints other functions ABLE INTEREST TO DO IT? FOR THEM? DO THEY DO THEY WANT KNOW Levers Levers TO DO IT? HOW TO DO IT? Training Participation to the conception Knowledge transfer Emulation, Pride Coaching Management modes Skills import Support basis Communication Collective project Experimentation Simulation exercise If any of the four enablers is answered with “no”, the company should decide whether to upgrade the current supplier/partner, or to source for a new or additional supplier/partner 7 31-3-2009
  • 8. Once the suitable sourcing mode and supplier/partner is defined, the Business Models of the company and supplier/partner need to be synchronised The business model shows the relationships between the customer, the value offered to the customer, and the organisational setup making it possible Resources Offer Customer Co-creation As soon as the company decides to move activities to the partner network (suppliers), core capabilities within the Partner Customer Network Relationship company and supplier will need to shift This shift in capabilities must be Core Value Value Distribution Customer Capabilities Configuration Proposition Channels Segment managed carefully in order to prevent redundancies, or worse, gaps Furthermore, the deal structure must fit Cost Revenue PROFIT Structure Streams the cost and benefit drivers of both Financial Performance parties. The four enablers of collaboration must be monitored continuously 8 31-3-2009
  • 9. Capgemini has extensive experience in sourcing R&D and supporting and managing suppliers in high-tech environments Outsourcing Piloted appropriate methods & tools transition Set up supplier mgt organization R&D Supported R&D transition to suppliers Increased supplier R&D capability management Outsourcing Capgemini conducts R&D activities for Airbus in a long standing partnership R&D and Collaboration methods and tools are set up for management of R&D by Airbus Other R&D and management Supply chain control for Siemens credentials supplier Supplier mgt optimization for Basell Supplier R&D mgt for Snecma Co-innovation process for Faurecia 9 31/03/2009
  • 10. Koen Klokgieters| Capgemini Consulting Vice President Business Innovation Consulting koen.klokgieters@capgemini.com +31 (0) 6 27159293 Robbert den Braber | Capgemini Consulting Senior Consultant Procurement Transformation Robber.den.Braber@Capgemini.com +31 (0) 6 15030901 Capgemini Consulting is the strategy and transformation consulting brand of Capgemini Group