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Passionate about making a tangible difference in people's lives. StrengthsFinder: Learner, Responsibility, Intellection, Input, Belief ★ Relentless Advocate for Improving the Customer Experience. If a process is broken or a customer keeps hitting a frustrating snag, I’m going to dig to the bottom of the issue, determine the root cause & work with the team to correct the issue to everyone’s satisfaction. ★ Customer Happiness - I've spent my entire career focused on building customer relationships that last and providing WOW factor daily. ★ Taking the Lead - Project Manager for high-visibility internal & external projects. I've spearheaded efforts to transfer order management process ...