1. OCLC Online Computer Library Center
OCLC Update
Nelinet ILL Conference
June 1, 2007
Amy Lytle
Product Manager, Library Usage Statistics
OCLC, Inc
lytlea@oclc.org

2. OCLC Online Computer Library Center
Agenda
The consumer platform
WorldCat Local
WorldCat Direct
The sharing network
WorldCat Resource Sharing enhancements
2

3. OCLC Online Computer Library Center
Consumer Platform

4. OCLC Online Computer Library Center
http://worldcat.org
Information consumer platform
Reach users where they are online
Represent your entire capacity
Gain economies of scale via cooperation
4

5. OCLC Online Computer Library Center
5

6. OCLC Online Computer Library Center
6

7. OCLC Online Computer Library Center
WorldCat.org “1.0” – Sort
7

8. OCLC Online Computer Library Center
WorldCat.org “1.0” – Advanced search
8

9. OCLC Online Computer Library Center
9

10. OCLC Online Computer Library Center
Before
10

11. OCLC Online Computer Library Center
NOW
11

12. OCLC Online Computer Library Center
12

13. OCLC Online Computer Library Center
WorldCat Search Traffic
120
Millions
100
80
Open WorldCat
60 Group Catalog
WorldCat on FS
40
20
0
FY03 FY04 FY05 FY06
13

14. OCLC Online Computer Library Center
Clicks to Library Services
600000
500000
400000
300000
200000
100000
0
Mar '06
May '06
Jan '06
Feb '06
Apr '06
Jul '06
Oct '06
Jun '06
Aug '06
Sep '06
14

15. OCLC Online Computer Library Center
WorldCat.org
Firefox
Google
Yahoo!
15

16. OCLC Online Computer Library Center
Beyond the book
FirstSearch Base Package content indexed in
WorldCat.org
ArticleFirst, ERIC, GPO, Medline
Resolution to full text from WorldCat.org
Links to full text for free materials
Full text on OCLC (ECO, WilsonSelect) as authenticated
Full text hosted outside OCLC, via local resolver
16

17. OCLC Online Computer Library Center
Social Networking
Personal customization
Citation & bibliography management
Ratings, reviews, recommendations
Tagging and personal cataloging
17

18. OCLC Online Computer Library Center
18

19. OCLC Online Computer Library Center
Partner program
NETWORK INTERFACE SERVICES
NETWORK INTERFACE SERVICES
19

20. OCLC Online Computer Library Center
Via Google Book Search
20

21. OCLC Online Computer Library Center
Via Google Book Search
21

22. OCLC Online Computer Library Center
Via Live Academic Search
22

23. OCLC Online Computer Library Center
WorldCat Local

24. OCLC Online Computer Library Center
WorldCat Local
http://www.lib.washington.edu/
Premium service on worldcat.org platform
Customized branding
Customized relevancy ranking
Library
Group
Customized facets
Customized delivery
Piloting now; releasing later this year
24

25. OCLC Online Computer Library Center
Article
25

26. OCLC Online Computer Library Center
Book
26

27. OCLC Online Computer Library Center
WorldCat Direct

28. OCLC Online Computer Library Center
WorldCat Direct
Automating circulation functions in
traditional sharing workflows to
remove duplicate staff effort
leverage investments in local systems
get the item to the consumer faster
Facilitating home delivery at discretion of
lending library
28

29. OCLC Online Computer Library Center
WorldCat Direct Pilot
12 Montana libraries
10 public, 1 community college & 1 school
10 piloting circ interop
All piloting home delivery
Discovery via FirstSearch or the local opac
WorldCat.org in development
Packaging materials, postage and metering equipment
– using USPS
Patron and staff surveys throughout pilot
Kick-off early May
29

30. OCLC Online Computer Library Center
Patron Perspective—Item Request
Authentication/ Request passed to
validation via WorldCat Resource
NCIP Sharing
Patron places
request Library circulation WCRS
system
Item delivered
HOME
30 LIBRARY

31. OCLC Online Computer Library Center
Lending Library Perspective – Item Request
NCIP Place
Hold
Request in message sent
WorldCat
Resource
Sharing
Library circulation
system
WorldCat Resource
Sharing updated —
NCIP Check-out Item found
message sent
WCRS and sent to
patron
31

32. OCLC Online Computer Library Center
Lending Library Perspective – Item Returned
WorldCat NCIP Check-in
Resource Sharing Message Sent
is updated
Item is Library circulation
Library WCRS
returned system
32

33. OCLC Online Computer Library Center
Sharing Network

34. OCLC Online Computer Library Center
Sharing Network
164 million requests generated since inception.
Roughly 1 million requests created each month.
About 30% of requests are patron generated.
Over 9100 libraries are on the WorldCat Resource
Sharing network today.
Over 600K requests have been deflected since
July 2006.
Roughly $1.5-2.5 million savings in staff time!
34

35. OCLC Online Computer Library Center
Sharing Network
94% of requests are filled by the third
lender
Less than 0.5% of requests need to go
beyond five lenders
35

36. OCLC Online Computer Library Center
WorldCat Resource Sharing
Enhancements

37. OCLC Online Computer Library Center
WorldCat Resource Sharing-recent
Deflection of e-Audiobooks
Completed request searching
Electronic delivery address fields in
workform and constant data
37

38. OCLC Online Computer Library Center
WorldCat Resource Sharing-planned
Improved printing (June/July/Aug)
.PDF export of shipping labels
Followed by bookstraps and 1/2-per-page
GAC affiliations exposed on pending & in-process
requests (July)
Additional search parameters for completed
request searching (July/Aug)
New IFM Report for inter-group borrowing
(SHARES GAC in June, expanding to other groups
in FA2007)
38

39. OCLC Online Computer Library Center
Sample output
39

40. OCLC Online Computer Library Center
Policy Directory
Overhauling User Interface as well as…
Calendar for library schedule as well as supplier/non-
supplier status
Deflection on IFM, max cost
Reciprocal agreements more obvious
Exposing information via web services
ILLiad
VDX
Target release in July/Aug
40

41. OCLC Online Computer Library Center
ILL Fee Management
Expansion for non-WCRS request activity
Extension to end-user payment
Online content
Home delivery
Deflection
41

42. OCLC Online Computer Library Center
ILLiad Hosting
Upgrades to 7.2 for OCLC-hosted sites
need to be complete by June
Add-on package for premium services
under development
42

43. OCLC Online Computer Library Center
Questions/Comments?
43