1. A Blackbaud Company
Welcome to the eTapestry
Healthcare Webinar!
Your presenter:
Katie Rucker
Healthcare Market Executive
•To join the audio dial, 866.219.1531 Pass code 7151874339#
• *6 Mutes your Phone
• # 6 UN-Mutes your Phone
•If you are not able to see the entire screen, in the top left hand corner - a button saying
"full screen" or "fit to window" - If you hit that, it automatically auto fits your
screen into mine!
2. Quick Introduction
• Your Name, Organization
• How many records / names ? ________#
(members, volunteers, donors, prospects, friends, corporations, foundations, alumni, etc.)
• Are you using any software?
(ACS, Shelby, Excel, Access, FileMaker Pro, Blackbaud, DonorPerfect,etc.)
Your presenter: Katie Rucker
To join the audio dial, 866.219.1531 Pass code 7151874339#
3. A Blackbaud Company
Today’s agenda
1. Quick Introduction to eTapestry (7 minutes)
2. Ten Guarantees (45 min)
3. Big Picture Investment options (5 min)
4. Questions?
5. If you like what you see today,
• Next step, individual needs
• Custom proposal, then a
• Personalized demonstration
4. A Blackbaud Company
eTapestry
Database
eCommerce
eMail
Web Services
The Complete Solution
5. A Blackbaud Company
Who is eTapestry?
•An organization dedicated to serving hospital foundations, medical centers, free clinics, hospices, healthcare
foundations and other organizations of all types & sizes!
6. A Blackbaud Company
Who is eTapestry?
•An organization dedicated to serving nonprofits
•A fast growing, successful company
•A company that thrives on innovation
•A group that is passionate about service
•People who love to have fun!
7. A Blackbaud Company
What is our history?
•Founded by former execs at Master Software
Corp.
•Introduced the first “Software as a Service”
solution for nonprofits in 1999
•In use by over 6,000 nonprofit organizations
around the world
•Purchased and now a wholly owned
subsidiary of Blackbaud in August 2007
9. A Blackbaud Company
1. We guarantee you an Internet strategy.
Database
Checks, Credit cards Post Office
through the mail or phone
Ecommerce
Advanced Email
Website
14. A Blackbaud Company
The gift information is automatically processed, and
the donor is notified of their successful transaction.
IATS TicketMaster
15. A Blackbaud Company
The money is then automatically deposited into your bank
account, and the donor and gift recorded in eTapestry.
IATS TicketMaster
Your Bank Account
16. A Blackbaud Company
The Results…
Your donor or member has made a secure
gift, conveniently and easily - and they already have
their gift receipt in hand! Electronic
tithing, EFT, monthly gifts!
The gift is automatically deposited in your bank.
All of the donor and gift information is
automatically recorded.
Your eTapestry database
Your fundraising and membership
efforts are growing!
28. A Blackbaud Company
eTapestry’s advanced email provides a fully integrated
email tool…including delivery reports and click thru tracking
29. A Blackbaud Company
Your Internet strategy may become even more
sophisticated and utilize additional tools…
30. A Blackbaud Company
Your Internet strategy may become even more
sophisticated and utilize additional tools…
Donor/Member Login WishList
Benchmark
Loyalty Survey Reporting
31. A Blackbaud Company
2. We guarantee you broader access to
your data.
•Office
•Home
•Airport
•Road
•Multiple offices
•Partner locations
•PDA’s
•anywhere
44. A Blackbaud Company
4. We guarantee better recordkeeping.
Family or Businesses with multiple names to track
Relationships
Email Communication
Constituent interactions
Future Contacts/Calendaring
49. A Blackbaud Company
Constituent interactions
"I open up eTapestry and look at the journal entries to see the last time we talked. If I don’t
know them very well, I can see who introduced them to the organization. It’s really powerful."
Connie Sherman, Executive Director, St. Mary's Child Center
58. A Blackbaud Company
We’ve already looked at
communications
tracking, outlook
integration, and
advanced email…
BUT we can help you
keep your information
accurate too.
59. A Blackbaud Company
Did you know …?
Nationally, 17% to 20% of the US population
moves each year. That means up to 1 in 5
of your mailing pieces may not go to the
correct address.
Source: US Postal Service
60. A Blackbaud Company
Did you know …?
Nationally, 17% to 20% of the US population
moves each year. That means up to 1 in 5
of your mailing pieces may not go to the
correct address.
Source: US Postal Service
•NCOA Processing
•Telephone Appending
•Mass Duplicate Merge
72. A Blackbaud Company
We take security seriously.
Encrypted data
Redundant equipment
Automatic backups
Automatic updates
2 hosting centers – Indianapolis and Atlanta
77. A Blackbaud Company
User Training – On Demand.
Your pace. Your convenience.
Annual Training Agreement
Recorded Update Sessions
Crash Courses
Podcasts
79. A Blackbaud Company
Integration with best-in-class partners
Planned giving
Outlook email
Wishlist
Grant research
Benevon
Moves Management
Prospect Research Matching gift database
Auction Software
80. A Blackbaud Company
Innovations
• eTapestry Mobile
•Included with your
eTapestry service
•Specifically formatted
for mobile use
•Fast
•Real time information –
no syncing or
downloading
81. A Blackbaud Company
9. We guarantee fast, smooth implementation.
1. “Getting Started” call with your Account Executive
2. A dedicated Conversion Specialist
3. Training programs
4. Implementation specialist – if needed
82. A Blackbaud Company
10. We guarantee you’ll save money.
Consider these cost, beyond the software, that other systems require:
•No software to buy
•No hardware to purchase or update
•No upgrades to install
•No maintenance required
•No backups to make
•No travel for training
•Add services when you need them
•Remove services you don’t need
•Raise more money or it’s FREE!
83. A Blackbaud Company
An extra special guarantee
We’ll be good
for each other
or it’s free. A
unique offering
in the nonprofit
industry.
84. A Blackbaud Company
eTapestry Investment Options…
# of Accounts in your database
# Accounts Monthly Fee
<500 FREE!
501-1,000 $37/month
1,001-5,000 $117/month
5,001-15,000 $172/month
15,001-25,000 $236/month
25,001-35,000 $289/month
35,001-45,000 $354/month
85. A Blackbaud Company
eTapestry Investment Options…
# of Accounts in your database Concurrent Users
# Accounts Monthly Fee # Users Monthly Fee
<500 FREE! 1 Included
501-1,000 $37/month Each Add’l $50
1,001-5,000 $117/month 5 pack $175
5,001-15,000 $172/month
15,001-25,000 $236/month
25,001-35,000 $289/month
35,001-45,000 $354/month
86. A Blackbaud Company
eTapestry Investment Options…
Optional services – can be added at any time
•Telephone support •Import
•Annual Training Agreement •Matching Gift Database
•Admin module •Moves Management
•Advanced Email •Outlook integration
•Advanced Security •Planned Giving Calculator
•Document Attachments •Prospect Research Services
•Donor / Alumni Login •Segmented Gifts
•Ecommerce •WishList
•Executive Reporting •Website Development
•Grant Explorer •Database Conversion options
87. A Blackbaud Company
What’s next?
1.We’ll discuss your unique needs.
2.We’ll build a custom proposal.
3.We’ll provide a personalized
demonstration.
4.We’ll help you with every step of
implementation.
88. A Blackbaud Company
Questions ?
Your presenter:
Katie Rucker
Healthcare Market Executive
Contact Info:
888.739.3827 x7225
Katie.rucker@etapestry.com