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Management 
Information 
System 
Ravi Kumudesh 
BSc / MSc / Dip(MLT) /PG Dip(SMgt) 
kumudeshr@gmail.com / slsmls.org
slsmls.org 
Why Do People Need Information? 
▫ Individuals - Entertainment and enlightenment 
▫ Businesses - Decision making, problem solving 
and control 
2
Data vs. Information 
▫ Data 
 A “given,” or fact; a number, a statement, or a picture 
 Represents something in the real world 
 The raw materials in the production of information 
▫ Information 
 Data that have meaning within a context 
 Data in relationships 
 Data after manipulation 
slsmls.org 
3
Data Manipulation 
slsmls.org 
▫ Example: customer survey 
 Reading through data collected from a customer survey with 
questions in various categories would be time-consuming and 
not very helpful. 
 When manipulated, the surveys may provide useful 
information. 
4
slsmls.org 
Generating Information 
▫ Computer-based ISs take data as raw material, 
process it, and produce information as output. 
5
Information in Context 
slsmls.org 
6
slsmls.org 
What Is a System? 
▫ System: A set of components that work together to 
achieve a common goal 
▫ Subsystem: One part of a system where the 
products of more than one system are combined 
to reach an ultimate goal 
▫ Closed system: Stand-alone system that has no 
contact with other systems 
▫ Open system: System that interfaces with other 
systems 
7
slsmls.org 
Data, Information and Systems 
8
slsmls.org 
Information and Managers 
▫ Systems thinking 
 Creates a framework for problem solving and decision making. 
 Keeps managers focused on overall goals and operations of 
business. 
9
slsmls.org 
Qualities of humans and computers 
that contribute to synergy 
10
The Benefits of Human 
Computer Synergy 
▫ Synergy 
slsmls.org 
 When combined resources produce output that exceeds the 
sum of the outputs of the same resources employed separately 
▫ Allows human thought to be translated into efficient 
processing of large amounts of data 
11
slsmls.org 
Components of an information system 
12
slsmls.org 
The Four Stages of Data Processing 
▫ Input: Data is collected and entered into computer. 
▫ Data processing: Data is manipulated into information 
using mathematical, statistical, and other tools. 
▫ Output: Information is displayed or presented. 
▫ Storage: Data and information are maintained for later 
use. 
13
Why Study IS? 
• Information Systems Careers 
slsmls.org 
▫ Systems analyst, specialist in enterprise resource planning (ERP), 
database administrator, telecommunications specialist, consulting, etc. 
• Knowledge Workers 
▫ Managers and non-managers 
▫ Employers seek computer-literate professionals who know how to use 
information technology. 
• Computer Literacy Replacing Traditional 
Literacy 
▫ Key to full participation in western society 
14
Ethical and Societal Issues 
The Not-So-Bright Side 
• Consumer Privacy 
▫ Organizations collect (and sometimes sell) huge 
amounts of data on individuals. 
• Employee Privacy 
▫ IT supports remote monitoring of employees, violating 
privacy and creating stress. 
slsmls.org 
15
Ethical and Societal Issues 
The Not-So-Bright Side 
• Freedom of Speech 
slsmls.org 
▫ IT increases opportunities for pornography, hate speech, intellectual 
property crime, an d other intrusions; prevention may abridge free 
speech. 
• IT Professionalism 
▫ No mandatory or enforced code of ethics for IT professionals--unlike 
other professions. 
• Social Inequality 
▫ Less than 20% of the world’s population have ever used a PC; less than 
3% have Internet access. 
16
Relationship of Systems to One Another
The Four Major Types of Information Systems
MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS
Management Information Systems (MIS) 
 An MIS provides managers with information and support 
for effective decision making, and provides feedback on 
daily operations 
 Output, or reports, are usually generated through 
accumulation of transaction processing data 
 Each MIS is an integrated collection of subsystems, which 
are typically organized along functional lines within an 
organization
What is MIS? 
1) Right Information 
2) To the right person 
3) At the right place 
4) At the right time 
5) In the right form 
6) At the right cost
MIS Characteristics 
• Provides reports with fixed and standard formats 
▫ Hard-copy and soft-copy reports 
• Uses internal data stored in the computer system 
• End users can develop custom reports 
• Requires formal requests from users
MIS Characteristics 
1) Provides reports with fixed and standard formats - Hard-copy 
and soft-copy reports 
2) Uses internal data stored in the computer system 
3) End users can develop custom reports 
4) Requires formal requests from users
The MIS definition 
1) The MIS is defined as an integrated system of man and 
machine for providing the information to support the 
operations, the management and the decision making 
function in the organization. 
2) The MIS is defined as a system based on the database of 
the organization evolved for the purpose of providing 
information to the people in the organization.
Information Chart
Various types of MIS 
 Transaction processing systems : 
 Decision support systems (DSS) 
 Executive information systems (EIS) 
 Marketing information systems 
 Office automation systems (OAS) 
 School management information systems (MIS)
Participation for MIS
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES: 
Introduction to Enterprise Applications
MIS Outputs 
• Scheduled reports 
 Produced periodically, or on a schedule (daily, weekly, 
monthly) 
• Key-indicator report 
 Summarizes the previous day’s critical activities 
 Typically available at the beginning of each day 
• Demand report 
 Gives certain information at a manager’s request 
• Exception report 
 Automatically produced when a situation is unusual or requires 
management action
MIS - Competitive Advantage 
• Provides support to managers as they work to 
achieve corporate goals 
• Enables managers to compare results to 
established company goals and identify problem 
areas and opportunities for improvement
MIS and Web Technology 
• Data may be made available from management 
information systems on a company’s intranet 
• Employees can use browsers and their PC to 
gain access to the data
Inputs to Marketing MIS 
• Strategic plan and corporate policies 
• The TPS 
• External sources: 
▫ The competition 
▫ The market
Marketing MIS 
Subsystems and Outputs 
• Marketing research 
• Product development 
• Promotion and advertising 
• Product pricing
Human Resource MIS 
• Concerned with all of the activities related to 
employees and potential employees of the 
organization
Inputs to the 
Human Resource MIS 
• Strategic plan or corporate policies 
• The TPS: 
▫ Payroll data 
▫ Order processing data 
▫ Personnel data 
• External sources
Human Resource 
MIS Subsystems and Outputs 
• Human resource planning 
• Personnel selection and recruiting 
• Training and skills inventory 
• Scheduling and job placement 
• Wage and salary administration
Other MISs 
• Accounting MISs 
▫ Provides aggregated information on accounts 
payable, accounts receivable, payroll, and 
other applications. 
• Geographic information systems (GISs) 
▫ Enables managers to pair pre-drawn maps or 
map outlines with tabular data to describe 
aspects of a particular geographic region.
Advantages 
 Highlight their strengths and weaknesses 
 The identification of these aspects improve their 
business processes and operations. 
 Giving an overall picture and acting as a 
communication and planning tool. 
 Align business processes according to the needs of 
the customers. 
 Perform direct marketing and promotion activities. 
 Predicted by the analysis of sales and revenue reports
Need of MIS 
Information that needs to be recorded and studied includes relevant 
information of the department for planning process as well as specific 
information to know whether one involved in SWM services is performing 
his duty well, adequate vehicles are given to the SWM Dept. by the 
workshop, the vehicles give their optimum output, the repairing and 
maintenance of vehicles and equipment at the workshop is properly done, the 
vehicles carrying the waste to the disposal site are optimally utilised, the 
processing plants are performing well, landfill sites are well managed etc. 
The first thing each morning the chief executive should see is whether 
anything unusual or unsatisfactory has happened needing immediate remedial 
measures. A list of items is given below on which the data should be collected 
and kept on record for planning purposes and a few proformae are designed 
for monitoring the activities done by various sections of SWM department as 
under which may be utilised by the local bodies with suitable modifications.
Conclusion 
MIS differ from regular information systems because the primary 
objectives of these systems are to analyze other systems dealing with the 
operational activities in the organization. In this way, MIS is a subset of the 
overall planning and control activities covering the application of humans, 
technologies, and procedures of the organization. Within the field of 
scientific management, MIS is most of ten tailored to the automation or 
support of human decision making. 
As organizations grow, MIS allows information to move between 
functional areas and departments instantly, reducing the need for face-to-face 
communications among employees, thus increasing the responsiveness 
of the organization.
Types of Information Systems
slsmls.org 
Thank you ! 
Sri Lanka Society for Medical Laboratory Science 
slsmls.org / kumudeshr@gmail.com / +94773077717 
42

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Management Information System by Ravi Kumudesh

  • 1. Management Information System Ravi Kumudesh BSc / MSc / Dip(MLT) /PG Dip(SMgt) kumudeshr@gmail.com / slsmls.org
  • 2. slsmls.org Why Do People Need Information? ▫ Individuals - Entertainment and enlightenment ▫ Businesses - Decision making, problem solving and control 2
  • 3. Data vs. Information ▫ Data  A “given,” or fact; a number, a statement, or a picture  Represents something in the real world  The raw materials in the production of information ▫ Information  Data that have meaning within a context  Data in relationships  Data after manipulation slsmls.org 3
  • 4. Data Manipulation slsmls.org ▫ Example: customer survey  Reading through data collected from a customer survey with questions in various categories would be time-consuming and not very helpful.  When manipulated, the surveys may provide useful information. 4
  • 5. slsmls.org Generating Information ▫ Computer-based ISs take data as raw material, process it, and produce information as output. 5
  • 6. Information in Context slsmls.org 6
  • 7. slsmls.org What Is a System? ▫ System: A set of components that work together to achieve a common goal ▫ Subsystem: One part of a system where the products of more than one system are combined to reach an ultimate goal ▫ Closed system: Stand-alone system that has no contact with other systems ▫ Open system: System that interfaces with other systems 7
  • 9. slsmls.org Information and Managers ▫ Systems thinking  Creates a framework for problem solving and decision making.  Keeps managers focused on overall goals and operations of business. 9
  • 10. slsmls.org Qualities of humans and computers that contribute to synergy 10
  • 11. The Benefits of Human Computer Synergy ▫ Synergy slsmls.org  When combined resources produce output that exceeds the sum of the outputs of the same resources employed separately ▫ Allows human thought to be translated into efficient processing of large amounts of data 11
  • 12. slsmls.org Components of an information system 12
  • 13. slsmls.org The Four Stages of Data Processing ▫ Input: Data is collected and entered into computer. ▫ Data processing: Data is manipulated into information using mathematical, statistical, and other tools. ▫ Output: Information is displayed or presented. ▫ Storage: Data and information are maintained for later use. 13
  • 14. Why Study IS? • Information Systems Careers slsmls.org ▫ Systems analyst, specialist in enterprise resource planning (ERP), database administrator, telecommunications specialist, consulting, etc. • Knowledge Workers ▫ Managers and non-managers ▫ Employers seek computer-literate professionals who know how to use information technology. • Computer Literacy Replacing Traditional Literacy ▫ Key to full participation in western society 14
  • 15. Ethical and Societal Issues The Not-So-Bright Side • Consumer Privacy ▫ Organizations collect (and sometimes sell) huge amounts of data on individuals. • Employee Privacy ▫ IT supports remote monitoring of employees, violating privacy and creating stress. slsmls.org 15
  • 16. Ethical and Societal Issues The Not-So-Bright Side • Freedom of Speech slsmls.org ▫ IT increases opportunities for pornography, hate speech, intellectual property crime, an d other intrusions; prevention may abridge free speech. • IT Professionalism ▫ No mandatory or enforced code of ethics for IT professionals--unlike other professions. • Social Inequality ▫ Less than 20% of the world’s population have ever used a PC; less than 3% have Internet access. 16
  • 17. Relationship of Systems to One Another
  • 18. The Four Major Types of Information Systems
  • 19. MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS
  • 20. Management Information Systems (MIS)  An MIS provides managers with information and support for effective decision making, and provides feedback on daily operations  Output, or reports, are usually generated through accumulation of transaction processing data  Each MIS is an integrated collection of subsystems, which are typically organized along functional lines within an organization
  • 21. What is MIS? 1) Right Information 2) To the right person 3) At the right place 4) At the right time 5) In the right form 6) At the right cost
  • 22. MIS Characteristics • Provides reports with fixed and standard formats ▫ Hard-copy and soft-copy reports • Uses internal data stored in the computer system • End users can develop custom reports • Requires formal requests from users
  • 23. MIS Characteristics 1) Provides reports with fixed and standard formats - Hard-copy and soft-copy reports 2) Uses internal data stored in the computer system 3) End users can develop custom reports 4) Requires formal requests from users
  • 24. The MIS definition 1) The MIS is defined as an integrated system of man and machine for providing the information to support the operations, the management and the decision making function in the organization. 2) The MIS is defined as a system based on the database of the organization evolved for the purpose of providing information to the people in the organization.
  • 26. Various types of MIS  Transaction processing systems :  Decision support systems (DSS)  Executive information systems (EIS)  Marketing information systems  Office automation systems (OAS)  School management information systems (MIS)
  • 28. INTEGRATING FUNCTIONS AND BUSINESS PROCESSES: Introduction to Enterprise Applications
  • 29. MIS Outputs • Scheduled reports  Produced periodically, or on a schedule (daily, weekly, monthly) • Key-indicator report  Summarizes the previous day’s critical activities  Typically available at the beginning of each day • Demand report  Gives certain information at a manager’s request • Exception report  Automatically produced when a situation is unusual or requires management action
  • 30. MIS - Competitive Advantage • Provides support to managers as they work to achieve corporate goals • Enables managers to compare results to established company goals and identify problem areas and opportunities for improvement
  • 31. MIS and Web Technology • Data may be made available from management information systems on a company’s intranet • Employees can use browsers and their PC to gain access to the data
  • 32. Inputs to Marketing MIS • Strategic plan and corporate policies • The TPS • External sources: ▫ The competition ▫ The market
  • 33. Marketing MIS Subsystems and Outputs • Marketing research • Product development • Promotion and advertising • Product pricing
  • 34. Human Resource MIS • Concerned with all of the activities related to employees and potential employees of the organization
  • 35. Inputs to the Human Resource MIS • Strategic plan or corporate policies • The TPS: ▫ Payroll data ▫ Order processing data ▫ Personnel data • External sources
  • 36. Human Resource MIS Subsystems and Outputs • Human resource planning • Personnel selection and recruiting • Training and skills inventory • Scheduling and job placement • Wage and salary administration
  • 37. Other MISs • Accounting MISs ▫ Provides aggregated information on accounts payable, accounts receivable, payroll, and other applications. • Geographic information systems (GISs) ▫ Enables managers to pair pre-drawn maps or map outlines with tabular data to describe aspects of a particular geographic region.
  • 38. Advantages  Highlight their strengths and weaknesses  The identification of these aspects improve their business processes and operations.  Giving an overall picture and acting as a communication and planning tool.  Align business processes according to the needs of the customers.  Perform direct marketing and promotion activities.  Predicted by the analysis of sales and revenue reports
  • 39. Need of MIS Information that needs to be recorded and studied includes relevant information of the department for planning process as well as specific information to know whether one involved in SWM services is performing his duty well, adequate vehicles are given to the SWM Dept. by the workshop, the vehicles give their optimum output, the repairing and maintenance of vehicles and equipment at the workshop is properly done, the vehicles carrying the waste to the disposal site are optimally utilised, the processing plants are performing well, landfill sites are well managed etc. The first thing each morning the chief executive should see is whether anything unusual or unsatisfactory has happened needing immediate remedial measures. A list of items is given below on which the data should be collected and kept on record for planning purposes and a few proformae are designed for monitoring the activities done by various sections of SWM department as under which may be utilised by the local bodies with suitable modifications.
  • 40. Conclusion MIS differ from regular information systems because the primary objectives of these systems are to analyze other systems dealing with the operational activities in the organization. In this way, MIS is a subset of the overall planning and control activities covering the application of humans, technologies, and procedures of the organization. Within the field of scientific management, MIS is most of ten tailored to the automation or support of human decision making. As organizations grow, MIS allows information to move between functional areas and departments instantly, reducing the need for face-to-face communications among employees, thus increasing the responsiveness of the organization.
  • 42. slsmls.org Thank you ! Sri Lanka Society for Medical Laboratory Science slsmls.org / kumudeshr@gmail.com / +94773077717 42