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Social Media & Inbound MarketingThe Future of Business & Personal Promotion Twitter:  #CHIP
Introductions Chad H. Pollitt Director of Social Media & Search Marketing @CPollittIU LinkedIn.com/in/seofortwayne Facebook.com/ChadHPollitt Chris Knipper President @chrisknipper LinkedIn.com/in/chrisknipper Facebook.com/ChrisKnipper Twitter:  #CHIP
Agenda Social Media Inbound Marketing  Personal Branding Content Marketing LinkedIn Recap Q & A Twitter:  #CHIP
Social Media Marketing What is Social Media? Content created and shared by people using highly accessible and scalable publishing technologies. Often the basic use levels are free to use. Facebook Twitter LinkedIn Blogs Podcasts YouTube Location Based Webinars Twitter:  #CHIP
Social Media Marketing What is Social Media? Community Twitter:  #CHIP
Social Media Marketing What is Social Media? Communications Revolution Twitter:  #CHIP
Social Media Marketing Why Use Social Media? Twitter:  #CHIP
Social Media Marketing Why Use Social Media? Americans are now spending as much time using the Internet as they are watching television, and the amount of time people spend on the Internet has increased 121 percent over the last five years.  New York Times, December 2010 Twitter:  #CHIP
Social Media Marketing Why Use Social Media? Time Spent: ,[object Object]
3x more than email
6x more than movies/videosTwitter:  #CHIP
Social Media Marketing Why Use Social Media? Because 3 out of 4 Americans use some form of Social Media and now spend more time on social sites than with personal e-mail.   Reach further with your message Generate Leads Search Engine Optimization Build Relationships / Rapport Drive Foot Traffic Gauge Customer Satisfaction Get Customer feedback Provide customer service Twitter:  #CHIP
Social Media Marketing Why Use Social Media?  (Facebook) ,[object Object]
50% of FB users log on every day
The average FB user has 130 friends
The average FB user is connected  to 80 pages, groups, & events
The average US FB user spends over 7 hours on Facebook per month (Nielsen 2010)  [#2: Google at 2:05] Twitter:  #CHIP
Social Media Marketing Why Use Social Media?  (Smart Phones) 250+ million Americans carry mobile phones - over 80% of the nation's population Cell phone subscriptions will top 5 billion globally this year 68% of Americans get news and current events information on their cell phone Mobile phones to overtake PC's for web surfing by 2013 Over 61.2 million smartphones in the U.S. Twitter:  #CHIP
Inbound Marketing Inbound marketing is about being found by potential customers. The shift from outbound to inbound marketing has created opportunity for Small-Med size businesses to compete and grow without large $$ for marketing. Twitter:  #CHIP
New Direction  - Integrate Inbound Marketing  Inbound Marketing  ,[object Object]
 SEO
 Social MediaChange from: Outbound Marketing Budget as a % of SalesTo:Inbound Marketing Budget as a % Leads And Then ,[object Object]
 Engage
 ConvertTwitter:  #CHIP
Consider Important Trends for 2011+ Blended search  Personalized search   Social Media Optimization (SMO) Conversion Rate Optimization (CRO) Searchers’ standards are higher than ever Twitter:  #CHIP
 Example of a Local Business using Inbound Marketing Twitter:  #CHIP
Write and promote Blogs Twitter:  #CHIP
Share Content in Social Media Twitter:  #CHIP
Engage Your Audience & Build Relationships Twitter:  #CHIP
Give Away Free Content– Create Brand Advocates Twitter:  #CHIP
Develop an Integrated Strategy Outbound ,[object Object]
  Radio
  Banner Ads
  Email Marketing
  WebinarsRADIO COPY Eliminate electric bill shockthis summer. Schedule your air conditioning performance check.  Be a Facebook fan of Raymond Plumbing, and your A‑C performance check could be free! Twitter:  #CHIP
Create Social Media Campaigns Twitter:  #CHIP
Measure Results – How Are You Getting Found In Search Engines Twitter:  #CHIP
Measure Your Marketing - Reach Twitter:  #CHIP
Be Yourself – And Have Fun! Twitter:  #CHIP
Personal Branding What is It? Your personal brand is the way you are represented to prospective business connections and people. Your brand is your professional image and it is reflected by your online presence through your LinkedIn profile, blog, social networking sites, and any other online platform you’re visible on. Twitter:  #CHIP
Personal Branding Why It Matters - Jobs Twitter:  #CHIP
Personal Branding Why It Matters - Jobs Twitter:  #CHIP
Personal Branding Twitter:  #CHIP
Personal Branding How To Build Your Personal Brand Engage Listen Entertain Educate Create Content Have Personality Be Active Have Fun!!! Twitter:  #CHIP
Personal Branding Twitter:  #CHIP
Personal Branding Twitter:  #CHIP
Personal Branding Twitter:  #CHIP
Content Marketing What is It? Content Marketing is the creation and sharing of content for the purpose of promoting a product, service or cause.  Though the focus of this content may not specifically be about your organization or its offerings, often assets created for the purpose of content marketing include a mix of problem-specific information and thought leadership. Twitter:  #CHIP
Content Marketing Promoting a Product, Service or Yourself People only go to the Internet for TWO reasons To Solve a Problem To be Entertained Twitter:  #CHIP
Content Marketing Creation and Sharing of Content Types of Content Advanced Content Blog Content/Website Content Videos/Webinars Podcasts/Audio Images/Graphics Widgets, Plugins, Apps Slide Presentations Press Releases Twitter:  #CHIP

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Social Media & Inbound Marketing - The Future of Business & Personal Promotion

  • 1. Social Media & Inbound MarketingThe Future of Business & Personal Promotion Twitter: #CHIP
  • 2. Introductions Chad H. Pollitt Director of Social Media & Search Marketing @CPollittIU LinkedIn.com/in/seofortwayne Facebook.com/ChadHPollitt Chris Knipper President @chrisknipper LinkedIn.com/in/chrisknipper Facebook.com/ChrisKnipper Twitter: #CHIP
  • 3. Agenda Social Media Inbound Marketing Personal Branding Content Marketing LinkedIn Recap Q & A Twitter: #CHIP
  • 4. Social Media Marketing What is Social Media? Content created and shared by people using highly accessible and scalable publishing technologies. Often the basic use levels are free to use. Facebook Twitter LinkedIn Blogs Podcasts YouTube Location Based Webinars Twitter: #CHIP
  • 5. Social Media Marketing What is Social Media? Community Twitter: #CHIP
  • 6. Social Media Marketing What is Social Media? Communications Revolution Twitter: #CHIP
  • 7. Social Media Marketing Why Use Social Media? Twitter: #CHIP
  • 8. Social Media Marketing Why Use Social Media? Americans are now spending as much time using the Internet as they are watching television, and the amount of time people spend on the Internet has increased 121 percent over the last five years. New York Times, December 2010 Twitter: #CHIP
  • 9.
  • 10. 3x more than email
  • 11. 6x more than movies/videosTwitter: #CHIP
  • 12. Social Media Marketing Why Use Social Media? Because 3 out of 4 Americans use some form of Social Media and now spend more time on social sites than with personal e-mail. Reach further with your message Generate Leads Search Engine Optimization Build Relationships / Rapport Drive Foot Traffic Gauge Customer Satisfaction Get Customer feedback Provide customer service Twitter: #CHIP
  • 13.
  • 14. 50% of FB users log on every day
  • 15. The average FB user has 130 friends
  • 16. The average FB user is connected to 80 pages, groups, & events
  • 17. The average US FB user spends over 7 hours on Facebook per month (Nielsen 2010) [#2: Google at 2:05] Twitter: #CHIP
  • 18. Social Media Marketing Why Use Social Media? (Smart Phones) 250+ million Americans carry mobile phones - over 80% of the nation's population Cell phone subscriptions will top 5 billion globally this year 68% of Americans get news and current events information on their cell phone Mobile phones to overtake PC's for web surfing by 2013 Over 61.2 million smartphones in the U.S. Twitter: #CHIP
  • 19. Inbound Marketing Inbound marketing is about being found by potential customers. The shift from outbound to inbound marketing has created opportunity for Small-Med size businesses to compete and grow without large $$ for marketing. Twitter: #CHIP
  • 20.
  • 22.
  • 25. Consider Important Trends for 2011+ Blended search Personalized search Social Media Optimization (SMO) Conversion Rate Optimization (CRO) Searchers’ standards are higher than ever Twitter: #CHIP
  • 26. Example of a Local Business using Inbound Marketing Twitter: #CHIP
  • 27. Write and promote Blogs Twitter: #CHIP
  • 28. Share Content in Social Media Twitter: #CHIP
  • 29. Engage Your Audience & Build Relationships Twitter: #CHIP
  • 30. Give Away Free Content– Create Brand Advocates Twitter: #CHIP
  • 31.
  • 33. Banner Ads
  • 34. Email Marketing
  • 35. WebinarsRADIO COPY Eliminate electric bill shockthis summer. Schedule your air conditioning performance check. Be a Facebook fan of Raymond Plumbing, and your A‑C performance check could be free! Twitter: #CHIP
  • 36. Create Social Media Campaigns Twitter: #CHIP
  • 37. Measure Results – How Are You Getting Found In Search Engines Twitter: #CHIP
  • 38. Measure Your Marketing - Reach Twitter: #CHIP
  • 39. Be Yourself – And Have Fun! Twitter: #CHIP
  • 40. Personal Branding What is It? Your personal brand is the way you are represented to prospective business connections and people. Your brand is your professional image and it is reflected by your online presence through your LinkedIn profile, blog, social networking sites, and any other online platform you’re visible on. Twitter: #CHIP
  • 41. Personal Branding Why It Matters - Jobs Twitter: #CHIP
  • 42. Personal Branding Why It Matters - Jobs Twitter: #CHIP
  • 44. Personal Branding How To Build Your Personal Brand Engage Listen Entertain Educate Create Content Have Personality Be Active Have Fun!!! Twitter: #CHIP
  • 48. Content Marketing What is It? Content Marketing is the creation and sharing of content for the purpose of promoting a product, service or cause. Though the focus of this content may not specifically be about your organization or its offerings, often assets created for the purpose of content marketing include a mix of problem-specific information and thought leadership. Twitter: #CHIP
  • 49. Content Marketing Promoting a Product, Service or Yourself People only go to the Internet for TWO reasons To Solve a Problem To be Entertained Twitter: #CHIP
  • 50. Content Marketing Creation and Sharing of Content Types of Content Advanced Content Blog Content/Website Content Videos/Webinars Podcasts/Audio Images/Graphics Widgets, Plugins, Apps Slide Presentations Press Releases Twitter: #CHIP
  • 51. Content Marketing Creation and Sharing of Content Direct vs. Indirect Twitter: #CHIP
  • 52. Content Marketing Assets Created for Content Marketing Problem Specific Information Thought Leadership Twitter: #CHIP
  • 53. Content Marketing Blogging Popular Free Blog Platforms WordPress Joomla TypePad Weebly Blogger Tumblr Twitter: #CHIP
  • 54. LinkedIn What is It? LinkedIn is a business-oriented social networking site Commonly referred to as an online resume The purpose of the site is to allow registered users to maintain a list of contact details of people they know and trust in business. Employers can list jobs and search for potential candidates. Twitter: #CHIP
  • 55. LinkedIn Why It Matters - Statistics Over 34.4 million U.S. users Average Age: 44 Average Income: $120K+ CEO’s, Managers & Decision Makers 77% Have undergraduate degree or higher A new member signs up every second Just surpassed 100 million members Twitter: #CHIP
  • 56. LinkedIn Why It Matters 8Things LinkedIn Is Great For Finding a Job Search Engine Reputation Management (SERM) Increase Your (Personal) Brand’s Visibility Lead Generation Decision Maker Lead Tracker Targeted Ads Finding a Job/Recruiting New Talent Featured Services Twitter: #CHIP
  • 57. LinkedIn Why It Matters – Personal Profile Twitter: #CHIP
  • 58. LinkedIn Why It Matters – Company Profile Twitter: #CHIP
  • 59. LinkedIn Why It Matters - Search Twitter: #CHIP
  • 60. LinkedIn Why It Matters - Groups Twitter: #CHIP
  • 61. What to do Next? Download the free LinkedIn cheat sheet available at: http://www.facebook.com/kunocreative Set up a LinkedIn Account Join Relevant Groups Join in the Conversation Be Yourself Create Content Share Your Expertise Have FUN!!! BUILD YOUR BRAND! Twitter: #CHIP
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  • 67. Social Media & SEO Cheat Sheets Download at: facebook.com/kunocreative Twitter: #CHIP
  • 68. Questions & Answers Slides Posted at: KunoCreative.com/blog Twitter: #CHIP