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Account-Based Advertising101:
Reach BeyondYourWebsite
Presented by:
Mani Iyer, Kwanzoo CEO and Rachel Rocker, Kwanzoo Customer Success
June 25, 2015
Featuring SpecialGuest Speaker:
MikeTelem, MarketoVP Product Marketing
Webinar Objective & Agenda
Primary Objective: Introduce and explore the benefits of account-based
(ABM) advertising programs to influence buyers at target accounts
Agenda for today’s webinar:
What is Account-based Marketing?
Account-based (ABM) Advertising Basics:
- What is Account-Based Advertising?
- Two types of ABM Advertising
- How to Plan, Build & Launch an ABM Program
- ABM vs Other Outbound Marketing programs
ABM Analytics
Intro to Tools for Budgeting & Planning
Summary/Q & A
What is Account-based Marketing?
A Quick Intro to ABM
Account-Based Marketing (ABM)
“Focus on those accounts most likely to
generate revenue.”
Target prospects based on Industry,
Revenue and Named Accounts.
Should you engage them all?
What is Account-Based Marketing?
In one word… it’s
FOCUS
97%
Say ABM had higher ROI than
other marketing activities
82%
Of prospects value content made for
their specific industries
67%Of prospects value content created for
their specific job functions
According to the ITSMA: “ABM delivers the highest Return on
Investment of any B2B marketing strategy or tactic.
Period.”
Account-Based Marketing
Typical ABM Use Case
Targeting groups of
high-yield
organization
Verticals (ex: Finance, Government)
Size (SMB, ENT, Fortune 500)
Targeting groups of
specific named
accounts
Sales Territories (ex: MidWest targets)
Strategic accounts (ex: Top 50 verticals)
Product Usage (ex: using competing products)
Targeting a few very
high-value
enterprises
Top ten Banks (ex: Bank of America, JP Morgan)
Key logos (Ex: Facebook, Google, Coca-cola)
3 Steps to Account-Based Marketing
1. Identify high value accounts
2. Execute targeted campaigns
3. Measure and optimize
Account-Based Marketing on Your Website
Account-Based Marketing on Your Website
Account-Based (ABM) Advertising Basics
An introduction to account-based advertising, what it is, how it works, & more
What is Account-Based (ABM) Advertising?
Increase brand visibility,
influence buyers, and
grow site traffic by
serving display ads only
to users at your B2B
target accounts.
Increase
brand
visibility
Grow
site
traffic
Influence
key
buyers
How ABM Ads Work
1. You provide us a list of target accounts (by account names,
or as a list of key contacts with email addresses).
2. We serve display ads to users at the target accounts (and to
no one else) with pre-set caps on # ads served per user.
3. Users engage with your marketing content/offers and visit
your site.
• kkkk • kkkk
2 Types of Account-Based (ABM) Advertising
Email-BasedABM
(Target account based on
contact data)
IP-BasedABM
(Target accounts based on
company IP blocks)
Account-Based (ABM) Advertising Process Flow
Account Lists from
Your MAP/CRM
Account prioritization (Reach
net new OR accelerate the
pipeline)
IP Address Blocks
(for more reach)
Email Contact ID Lists
(for better precision)
3rd Party IP
Mapping Data
Onboarding of
Email Addresses
Serve ABM Ads
via RTB/DSP
How to Build and Launch ABM Ads
How to Build and LaunchABMAds
Prioritize Your Account Lists
Factors to Consider:
1. Site visits: accounts with lower site visits may need urgent brand boost to
their users. Accounts with higher site visits may indicate an active buying cycle.
2. Products/solutions: Sales may prioritize certain accounts as ripe for
upsell/cross sell of specific solutions.
3. Industry specific needs: Accounts within a specific industry (e.g. financial
services) may be in buying mode to solve regulatory challenges.
4. Pipeline acceleration: Sales may want to target late stage opps with case
studies and ROI calculators in front of key players, to help close deals
Planning your ads (multiple creatives, sizes etc)
Identify what resonates with your audience by testing the following:
1. Multiple Ad Sizes [728 x 90, 160 x 600, 300 x 250]
2. In-banner FormAds vs Smart Banner Ads
3. Different Creatives & Offers/OfferTypes
Test different ad sizes and A/B test multiple creatives within each ad size to
refine the ads served and optimize campaign performance.
In-Banner FormAd [300 x 250] 300 x 250
728 x 90
Smart Banner Ads
[Recommended to run in 3 sizes]
Media buying practices (IP-based ABM)
1. Cap number of users reached per account (mid-market,
enterprise)
2. Cap number of impressions/user (we recommend 15
ads/user/months)
3. Cap total number of ads served across all accounts
4. Buy media against IP address blocks
Plan reporting and metrics
1. Measure site visits by account pre- and post ABM program
2. Measure ads served, engagement, conversions per account
3. Collect any/all activity data (IP address of ads, publisher
domains, org/geo of ads when served)
4. Reports on new accounts reached by month / quarter, users
reached (total, by account) and account coverage (targeted vs
achieved)
Account-Based Advertising vs Other Outbound Marketing
Programs
Outbound marketing via
display is constantly evolving
and includes the 6 current
primary types:
1. Site Retargeting
2. Email Retargeting
3. CRM (or Direct Mail) Retargeting
4. Persona-based Retargeting
5. Predictive Retargeting
6. Account-Based Advertising
(ABM)
Outbound
Marketing
Programs &
Benefits
Engagement
(Nurture)
In-Banner
Form
Conversion
Increase
SiteVisits
Onsite
Form
Conversion
Reach
Target
Accounts
Site Retargeting
Email
Retargeting
CRM
Retargeting
Persona-based
Retargeting
Predictive
Retargeting
Account-Based
Advertising
Primary Benefit Secondary Benefit Account-specific lists N/A
ABM Analytics
Guidelines for ABM Analytics
Reporting for ABM Advertising Campaigns
Report on:
-ads served
-media spend
-site visits
-engagement
by account
Measure, Learn & Optimize
For Sales - Measure, Learn & Optimize
Intro toTools for Budgeting & Planning
Planning your account-based advertising campaign budget
PlanningYour ABM Budget
 Calculate budget & estimated ROI
for a single or multiple campaigns
 Account-Based (ABM) Advertising
 Persona-based Ads (if using
additional targeting data)
Click to Download Budget Modeler
Now
Summary,Wrap-Up, & Questions?
Review of what we’ve covered, Q & A, and where to find helpful resources
Summary
During this webinar we covered:
I. A basic introduction to account-based marketing
II. An introduction to account-based (ABM) advertising, what it takes to
build, launch and run a campaign
III. Two major types of account-based advertising campaigns and how
they work
IV. Planning, building and launching ABM programs
V. ABM analytics and reporting
VI. Budgeting and deploying anABM program
Resources
Guides
• Marketo Ebook: Account-Based Marketing
http://www.marketo.com/ebooks/account-based-marketing/
• The Complete Guide to Retargeting [2015 Edition]:
http://www.kwanzoo.com/cms/lp/go/complete-guide-to-retargeting-download-a/
• The Business Case for Retargeting:
http://www.kwanzoo.com/cms/lp/go/business-case-for-retargeting/
One Sheeters and Solution Sheets
• KwanzooOne Sheeter: http://kwanzoo.com/content/Kwanzoo_One_Sheeter.pdf
• Email Retargeting Solution Sheet:
http://www.kwanzoo.com/content/Kwanzoo_Email_Retargeting_Solution_Sheet.pdf
• Account-Based Marketing Solution Sheet:
http://www.kwanzoo.com/content/Kwanzoo_Account_Based_Marketing_Solution_Sheet.pdf
Questions?
For more information, please contact us:
• Phone: +1.408.216.7025
• Email: info@kwanzoo.com
• Website: www.kwanzoo.com
• Find us on Social Media:
 Follow us onTwitter - @kwanzoo and @iyermani
 Connect with us on LinkedIn
• https://www.linkedin.com/in/iyermani [Mani Iyer, CEO]
• https://www.linkedin.com/in/rlrocker [Rachel Rocker, Customer Success]
 Access more resources (including past webinars) on SlideShare
http://www.slideshare.net/kwanzoo
Visit Our
Website
Appendix
Additional resources on account-based marketing tactics, planning and more.
Financial SAP Users High Schools Your Customized
Named Account List
• Mid-West Target Accounts
• Top 50 Retail Accounts
• Key Enterprise Accounts
• Existing Customers
• Prospects using Specific Technology
Identify your Target Accounts
ABM = Focus = Better Resource Utilization = Results
• Identifying high value, target accounts
• Engaging them in every channel
• Analyzing results and optimizing engagements
Generating more qualified leads
Driving attributed revenue
Account-Based Marketing (ABM)
Page 36Marketo Proprietary and Confidential | © Marketo, Inc. 6/25/2015
Full Funnel Account-Based Marketing
Google Remarketing
Page 38Marketo Proprietary and Confidential | © Marketo, Inc. 6/25/2015
Google Remarketing
Marketo (Ads)
Higher
Ed
B2B: Enterprise
B2C:
Consumer
Marketing
Competitor
Customers
Lead MGMT for Enterprise
Generate New Customers.
Step-by-Step Guide to Nurture Leads
Marketo.com
Marketing For High Ed
Increase Enrollment & Engagement.
Download Free Report to Learn More.
Marketo.com/Higher-Education

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Account-Based Marketing 101

  • 1. Account-Based Advertising101: Reach BeyondYourWebsite Presented by: Mani Iyer, Kwanzoo CEO and Rachel Rocker, Kwanzoo Customer Success June 25, 2015 Featuring SpecialGuest Speaker: MikeTelem, MarketoVP Product Marketing
  • 2. Webinar Objective & Agenda Primary Objective: Introduce and explore the benefits of account-based (ABM) advertising programs to influence buyers at target accounts Agenda for today’s webinar: What is Account-based Marketing? Account-based (ABM) Advertising Basics: - What is Account-Based Advertising? - Two types of ABM Advertising - How to Plan, Build & Launch an ABM Program - ABM vs Other Outbound Marketing programs ABM Analytics Intro to Tools for Budgeting & Planning Summary/Q & A
  • 3. What is Account-based Marketing? A Quick Intro to ABM
  • 4. Account-Based Marketing (ABM) “Focus on those accounts most likely to generate revenue.” Target prospects based on Industry, Revenue and Named Accounts.
  • 5. Should you engage them all?
  • 6. What is Account-Based Marketing? In one word… it’s FOCUS
  • 7. 97% Say ABM had higher ROI than other marketing activities 82% Of prospects value content made for their specific industries 67%Of prospects value content created for their specific job functions According to the ITSMA: “ABM delivers the highest Return on Investment of any B2B marketing strategy or tactic. Period.” Account-Based Marketing
  • 8. Typical ABM Use Case Targeting groups of high-yield organization Verticals (ex: Finance, Government) Size (SMB, ENT, Fortune 500) Targeting groups of specific named accounts Sales Territories (ex: MidWest targets) Strategic accounts (ex: Top 50 verticals) Product Usage (ex: using competing products) Targeting a few very high-value enterprises Top ten Banks (ex: Bank of America, JP Morgan) Key logos (Ex: Facebook, Google, Coca-cola)
  • 9. 3 Steps to Account-Based Marketing 1. Identify high value accounts 2. Execute targeted campaigns 3. Measure and optimize
  • 12. Account-Based (ABM) Advertising Basics An introduction to account-based advertising, what it is, how it works, & more
  • 13. What is Account-Based (ABM) Advertising? Increase brand visibility, influence buyers, and grow site traffic by serving display ads only to users at your B2B target accounts. Increase brand visibility Grow site traffic Influence key buyers
  • 14. How ABM Ads Work 1. You provide us a list of target accounts (by account names, or as a list of key contacts with email addresses). 2. We serve display ads to users at the target accounts (and to no one else) with pre-set caps on # ads served per user. 3. Users engage with your marketing content/offers and visit your site.
  • 15. • kkkk • kkkk 2 Types of Account-Based (ABM) Advertising Email-BasedABM (Target account based on contact data) IP-BasedABM (Target accounts based on company IP blocks)
  • 16. Account-Based (ABM) Advertising Process Flow Account Lists from Your MAP/CRM Account prioritization (Reach net new OR accelerate the pipeline) IP Address Blocks (for more reach) Email Contact ID Lists (for better precision) 3rd Party IP Mapping Data Onboarding of Email Addresses Serve ABM Ads via RTB/DSP
  • 17. How to Build and Launch ABM Ads How to Build and LaunchABMAds
  • 18. Prioritize Your Account Lists Factors to Consider: 1. Site visits: accounts with lower site visits may need urgent brand boost to their users. Accounts with higher site visits may indicate an active buying cycle. 2. Products/solutions: Sales may prioritize certain accounts as ripe for upsell/cross sell of specific solutions. 3. Industry specific needs: Accounts within a specific industry (e.g. financial services) may be in buying mode to solve regulatory challenges. 4. Pipeline acceleration: Sales may want to target late stage opps with case studies and ROI calculators in front of key players, to help close deals
  • 19. Planning your ads (multiple creatives, sizes etc) Identify what resonates with your audience by testing the following: 1. Multiple Ad Sizes [728 x 90, 160 x 600, 300 x 250] 2. In-banner FormAds vs Smart Banner Ads 3. Different Creatives & Offers/OfferTypes Test different ad sizes and A/B test multiple creatives within each ad size to refine the ads served and optimize campaign performance. In-Banner FormAd [300 x 250] 300 x 250 728 x 90 Smart Banner Ads [Recommended to run in 3 sizes]
  • 20. Media buying practices (IP-based ABM) 1. Cap number of users reached per account (mid-market, enterprise) 2. Cap number of impressions/user (we recommend 15 ads/user/months) 3. Cap total number of ads served across all accounts 4. Buy media against IP address blocks
  • 21. Plan reporting and metrics 1. Measure site visits by account pre- and post ABM program 2. Measure ads served, engagement, conversions per account 3. Collect any/all activity data (IP address of ads, publisher domains, org/geo of ads when served) 4. Reports on new accounts reached by month / quarter, users reached (total, by account) and account coverage (targeted vs achieved)
  • 22. Account-Based Advertising vs Other Outbound Marketing Programs Outbound marketing via display is constantly evolving and includes the 6 current primary types: 1. Site Retargeting 2. Email Retargeting 3. CRM (or Direct Mail) Retargeting 4. Persona-based Retargeting 5. Predictive Retargeting 6. Account-Based Advertising (ABM) Outbound Marketing Programs & Benefits Engagement (Nurture) In-Banner Form Conversion Increase SiteVisits Onsite Form Conversion Reach Target Accounts Site Retargeting Email Retargeting CRM Retargeting Persona-based Retargeting Predictive Retargeting Account-Based Advertising Primary Benefit Secondary Benefit Account-specific lists N/A
  • 24. Reporting for ABM Advertising Campaigns Report on: -ads served -media spend -site visits -engagement by account
  • 25. Measure, Learn & Optimize
  • 26. For Sales - Measure, Learn & Optimize
  • 27. Intro toTools for Budgeting & Planning Planning your account-based advertising campaign budget
  • 28. PlanningYour ABM Budget  Calculate budget & estimated ROI for a single or multiple campaigns  Account-Based (ABM) Advertising  Persona-based Ads (if using additional targeting data) Click to Download Budget Modeler Now
  • 29. Summary,Wrap-Up, & Questions? Review of what we’ve covered, Q & A, and where to find helpful resources
  • 30. Summary During this webinar we covered: I. A basic introduction to account-based marketing II. An introduction to account-based (ABM) advertising, what it takes to build, launch and run a campaign III. Two major types of account-based advertising campaigns and how they work IV. Planning, building and launching ABM programs V. ABM analytics and reporting VI. Budgeting and deploying anABM program
  • 31. Resources Guides • Marketo Ebook: Account-Based Marketing http://www.marketo.com/ebooks/account-based-marketing/ • The Complete Guide to Retargeting [2015 Edition]: http://www.kwanzoo.com/cms/lp/go/complete-guide-to-retargeting-download-a/ • The Business Case for Retargeting: http://www.kwanzoo.com/cms/lp/go/business-case-for-retargeting/ One Sheeters and Solution Sheets • KwanzooOne Sheeter: http://kwanzoo.com/content/Kwanzoo_One_Sheeter.pdf • Email Retargeting Solution Sheet: http://www.kwanzoo.com/content/Kwanzoo_Email_Retargeting_Solution_Sheet.pdf • Account-Based Marketing Solution Sheet: http://www.kwanzoo.com/content/Kwanzoo_Account_Based_Marketing_Solution_Sheet.pdf
  • 32. Questions? For more information, please contact us: • Phone: +1.408.216.7025 • Email: info@kwanzoo.com • Website: www.kwanzoo.com • Find us on Social Media:  Follow us onTwitter - @kwanzoo and @iyermani  Connect with us on LinkedIn • https://www.linkedin.com/in/iyermani [Mani Iyer, CEO] • https://www.linkedin.com/in/rlrocker [Rachel Rocker, Customer Success]  Access more resources (including past webinars) on SlideShare http://www.slideshare.net/kwanzoo Visit Our Website
  • 33. Appendix Additional resources on account-based marketing tactics, planning and more.
  • 34. Financial SAP Users High Schools Your Customized Named Account List • Mid-West Target Accounts • Top 50 Retail Accounts • Key Enterprise Accounts • Existing Customers • Prospects using Specific Technology Identify your Target Accounts
  • 35. ABM = Focus = Better Resource Utilization = Results • Identifying high value, target accounts • Engaging them in every channel • Analyzing results and optimizing engagements Generating more qualified leads Driving attributed revenue Account-Based Marketing (ABM)
  • 36. Page 36Marketo Proprietary and Confidential | © Marketo, Inc. 6/25/2015 Full Funnel Account-Based Marketing
  • 38. Page 38Marketo Proprietary and Confidential | © Marketo, Inc. 6/25/2015 Google Remarketing
  • 39. Marketo (Ads) Higher Ed B2B: Enterprise B2C: Consumer Marketing Competitor Customers Lead MGMT for Enterprise Generate New Customers. Step-by-Step Guide to Nurture Leads Marketo.com Marketing For High Ed Increase Enrollment & Engagement. Download Free Report to Learn More. Marketo.com/Higher-Education

Notas del editor

  1. Mani changes here
  2. Mani changes here on this slide
  3. Mani changes here
  4. Focus on companies that are likely customers Personalize on site Retarget through display (google + FB) Targeted advertising (IP list targeting) (Kwanzoo) Track key account through the funnel + engagement levels Show analytics of key account / behavior / metric / segment CEO from microsoft
  5. Ninety-seven percent said ABM had a somewhat higher or much higher ROI than other marketing initiatives. Eighty-four percent said ABM provided significant benefits to retaining and expanding existing client relationships; thirty-six percent said the impact was major. Sixty-five percent said ABM provided significant benefits to attracting new clients; nineteen percent said the impact was major.
  6. A website visit is where is all starts.
  7. Mani changes here
  8. Mani changes here
  9. Mani changes here
  10. Mani changes here
  11. Mani changes here
  12. Mani changes here
  13. Mani changes here
  14. Mani changes here
  15. Mani changes here Keep – note that it is different for email-based
  16. Mani changes here
  17. Mani changes here
  18. Show Segmentations Appendix Campaigns
  19. Appendix
  20. Appendix
  21. The offer we present is very generic to allow us to cast as wide a net as possible to interest a broad range of audiences. Appendix
  22. Now here is a personalized remarketing ad Appendix
  23. Appendix