An overview of trends and how a

1. Creating a Culture of Innovation
Presented by Kevin Wheeler

2. Fewer Constraints - More Choice
Little Choice Much Choice
Scarcity/Control Surplus/Freedom
Information
Communications
Purchasing options
Education/Learning
Lifestyle
Entertainment
Food
Transportation

3. 3 Emerging Biggies!
1
2
3
3

4. Age of Collaboration & Community
4

5. n 20th Century:
n Control information
n Cloak it in secret/File patents
n Do it all yourself
n 21st Century:
n Open sharing of information
n Transparency
n Share/partner/co-create
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6. Collaborating/Crowdsourcing
n A way to . . .
n Do complex, ambiguous, multicultural
work
n Find scarce talent
n Seek multidisciplinary ideas
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7. 7

8. 8

9. Rise of the Creative Class
-Thomas Malone @ MIT
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10. 10

11. Top 10 Countries
1. Singapore
2. Netherlands
3. Switzerland
20 57
4. Australia
5. Sweden
6. Belgium
7. Denmark
8. Finland
9. Norway
10. Germany
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12. GEN Y VALUES GO MAINSTREAM
Optimistic Empowered
Ambitious
Resourceful Passionate
Loyal
Communicators
Confident

13. GEN Y’s
n Work for love, not money
n Attracted to opportunities, not status
n Look for challenge, not tenure
n Demand that work be engaging & fun,
not drudgery
n Believe work is NOT location specific
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14. Blurring of Employee/Work Boundaries
Free Agents &
Employees
Work,
Enterprise, Partners, Leisure,
Suppliers, Customers Home
Consultants

15. Flexible Work Patterns
WORKER TODAY WITHIN 3
TYPE YEARS
Regular 85% <50%
Part-time/ 5% 10-20%
Flextime
Sometime 1% 5%
Contractor 5-10% 15-20%
Consultant 5% 10%
Insourced 5% >20%

16. R do to drive
What C an H
in nova tion?
7 IDEAS

17. 1. Remove Barriers
n HR policies aligned to support innovation.
n Encourage learning/exploration
n Allow easy internal movement
n Hire for innovative mindset
n Punish rigidity, chain of command thinking
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18. 2. Foster Collaboration
n Use collaboration tools/platforms
n Move away from email
n Encourage sharing of ideas/brainstorming
n Focus on Accountability-Based Influence
(ABI)
n Facebook
n EmpireAvenue
n Rypple
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19. 3. Leverage Analytics
n Use data to look for opportunities & uncover
needs & predict the future.
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20. 4. Pioneer New Models of
Leadership

21. The Emerging Leadership Model
n It’s Concurrent
n Several may co-lead at the same time based on skills
or experience
n It’s a Collective activity
n Many leaders /leadership of the team
n It’s Collaborative
n Shared ideas/collective decisions
n It’s Compassionate
n Emotion is allowed, Differences honored.

22. 5. Flatten the Organization
Partners
• Eliminate layersTrusted
Partners
• Broaden spans
• Shrink headcount Core
• Reach across the globe
• Build networks
Consultants/Specialists
Partners
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23. 6. Honor the Oddball
n Seek out the mavericks, the loners, those with
unsupported ideas & give them opportunities.
n Find people who can
n Deal with ambiguity
n Analyze the complex
n Live with interdependencies
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24. 7. Experiment Often & Fast
n Try new ideas – use pilots and test groups
n If something seems counter-culture, give it a
try.
n Be open to new technologies that could enhance
collaboration, communication.
n Never punish failure. Learn and move on.
n Encourage the entire firm to embrace change.
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25. IBM “HR ThinkFuture”
n Think of talent as a cloud, as mobile, possibly
working for IBM in the morning virtually and
someone else in the afternoon.
n Focus on developing leaders with multicultural
competence.
n Use social media as an HR tool replacing periodic
performance reviews and enabling daily,
continuous feedback.
n Use predictive analytics as an innovation tool.
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26. “Stay hungry. Stay foolish.”
-Steve Jobs