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making google work for you:
an intro to google for nonprofit tools
march 21, 2012

colby chilcote, google account manager




1   Google confidential
engage supporters, improve
operations & raise awareness



2   Google confidential
we shipped over 600k care packages

“we support deployed troops with care packages
 filled with love and thanks from home. we use
 gmail to communicate with the troops, their
 families, sponsors and volunteers who want to
 join our effort. google adwords helps us
 generate donations.”

Carolyn B.
Operation Gratitude




3   Google confidential
agenda

    1     google for nonprofits overview
    2     google adwords / google grants
    3     google apps
    4     how to apply




4   Google confidential
agenda

    1     google for nonprofits overview
    2     google adwords / google grants
    3     google apps
    4     how to apply




5   Google confidential
google.com/nonprofits
free tools to help you achieve your mission




6   Google confidential
free google products for nonprofits




7   Google confidential
agenda

    1     google for nonprofits overview
    2     google adwords / google grants
    3     google apps
    4     how to apply




8   Google confidential
google grants for nonprofits




9   Google confidential
Organic or “Natural”
 google’s organic search results                        search results

                                                        •  Controlled via algorithm




Need more information about organic results? Visit google.com/webmasters/tools
 10 Google confidential                                                               1
google’s paid advertising results
                            Sponsored Paid Advertising
                            •  Advertisers can bid on these positions




11 Google confidential                                                  1
google adwords overview
1.     Advertisers select relevant keywords and writes ads
2.     Users search on those keywords
3.     Google ranks ads (ad auction)
4.     Winning ads appears
5.     Advertiser only pays when ad is clicked




 What terms should an animal shelter target?


           animal shelter in saginaw         cat adoption                 find dog      pets
                         volunteer with animals             adopt a pet        animal care


                              Narrow                                      Broader/generic


12 Google confidential                                                                         1
regional and local targeting to sharpen focus
                         Region         City                  Radius




• Country, Regional, and City-level Targeting
     –  Reach customers searching for results in geographic areas you choose
• Customized Targeting
     –  Reach customers searching for results in an area you define
• Language Targeting
     –  Reach users searching in a specific language, wherever they are




13 Google confidential                                                         1
google grants
eligible nonprofits can use adwords for free

•  In-kind advertising program for 501(c)(3)s

•  You create your ads and choose your
   keywords

•  Ads appear on Google.com

•  Self-managed by your organization

•  Monthly cap of $10,000 in free advertising

•  Maximum CPC bid of $1

•  Continues indefinitely
14 Google confidential
using google grants
target ads to your specific audience and goals

                                                      Habitat for Humanity
•  Common nonprofit goals for                       Local Non-profit Building
AdWords include:                                  Affordable Housing in Detroit
           –    Increasing awareness                     www.H4H.org
           –    Soliciting donations
           –    Promoting events & programs         Donate to the Red Cross
           –    Recruiting volunteers & staff       Provide Relief to Disaster
                                                   Survivors Around the World!
                                                       www.RedCross.org
•  Create multiple ads with targeted
messaging to encourage different                   Ann Arbor Summer Festival
actions or to promote different                     National and International
events.                                              Performers in Ann Arbor
                                                www.AnnArborSummerFestival.com

                                                      Official Volunteer Site
                                                Be a volunteer this holiday season!
                                                 Help Gleaners fight Mich. hunger
15 Google confidential
                                                         www.GCFB.org                 15
inside the adwords account
create campaigns and ad groups around your goals




16 Google confidential
inside the adwords account
choose targeted keywords and customize ads




17 Google confidential
agenda

  1       google for nonprofits overview
  2       google adwords / google grants
  3       google apps
  4       how to apply




18 Google confidential
google apps for nonprofits




19 Google confidential
google apps
 what’s included*

                     Gmail Huge inbox with search: keep and find everything
                     Talk Business class IM and VC as easy as email
                     Groups    Let users easily create and work in teams

                     Calendar     Make sharing calendars and schedules easy

                     Docs    Makes collaborating as easy as creating

                     Sites   Allow users to manage their own sites

                     Video   Unlock the power of video within your business

* free for nonprofits with less than 3000 users
 20 Google confidential
google apps
built on the cloud computing model




21 Google confidential
google apps
                         Information overload
                         •  Lots of storage: don't worry about quotas
                         •  Search built into every application
                         •  Labels and threading: new ways to cope


                         Collaboration is central
                         •  Make collaborating as easy as creating
                         •  Remove the IT barrier to collaboration


                         Access anywhere
                         •  Mobile versions for applications
                         •  Web-based, no VPN and no thumb drive
22 Google confidential
google apps: gmail
Manage information better
•  25GB quotas per user - never waste
   time managing quotas again
•  Search your email -- find what you
   need quickly and easily
•  Use labels to filter and sort messages
•  Conversation threading to help
   manage your inbox

Anytime, anywhere access
 •  Web access from any connection
 •  Mobile access: Blackberry, iPhone,
    Android, Windows Mobile


 23 Google confidential
google apps: talk
Real-time communications
 •  Instant messaging with text
 •  Simple voice and video
    communications
 •  IMs archived and searchable with
    email
 •  Integrated directly into the Inbox

Simple to deploy and manage
 •  No client applications
 •  Built right into the web-browser
 •  Video available on any machine with
    a webcam


 24 Google confidential
google apps: calendar
Rich functionality
 •  Quickly add meetings and find
    available times and resources
 •  Sync to Blackberry, iPhone, Android
    and Windows Mobile

Share calendars for easier collaboration
 •  Corporate calendars
 •  Team calendars
 •  Launch calendars
 •  Even external calendars




 25 Google confidential
google apps: docs
Essential editing capabilities
 •  Word processing, spreadsheet, and
    presentation capabilities
 •  Unique features like forms for
    spreadsheets and remote viewing of
    presentations

Focused on collaboration
 •  Real time co-authoring built into all of
    the applications
 •  Control access to documents at user,
    group, and company levels



 26 Google confidential
google apps: docs.google.com/templates



Search for “Make-a-Change”

    • newsletters
    • donor mailing lists
    • invite invitations
    • event forms
    • donor thank you notes




  27 Google confidential
google apps: docs.google.com/templates




28 Google confidential
agenda

  1       google for nonprofits overview
  2       google adwords / google grants
  3       google apps
  4       how to apply




29 Google confidential
how to apply
1) apply at google.com/nonprofits




30 Google confidential
how to apply
2) login with your google account




31 Google confidential
how to apply
3) submit your application




32 Google confidential
how to apply
4) confirmation and status




33 Google confidential
when you’re approved
you’ll receive an acceptance email




34 Google confidential
when you’re approved
enroll in the individual products you want




35 Google confidential
thank you!
sites.google.com/site/googa2officehours/




36 Google confidential

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La2 m google for nonprofits 3.21.12

  • 1. making google work for you: an intro to google for nonprofit tools march 21, 2012 colby chilcote, google account manager 1 Google confidential
  • 2. engage supporters, improve operations & raise awareness 2 Google confidential
  • 3. we shipped over 600k care packages “we support deployed troops with care packages filled with love and thanks from home. we use gmail to communicate with the troops, their families, sponsors and volunteers who want to join our effort. google adwords helps us generate donations.” Carolyn B. Operation Gratitude 3 Google confidential
  • 4. agenda 1 google for nonprofits overview 2 google adwords / google grants 3 google apps 4 how to apply 4 Google confidential
  • 5. agenda 1 google for nonprofits overview 2 google adwords / google grants 3 google apps 4 how to apply 5 Google confidential
  • 6. google.com/nonprofits free tools to help you achieve your mission 6 Google confidential
  • 7. free google products for nonprofits 7 Google confidential
  • 8. agenda 1 google for nonprofits overview 2 google adwords / google grants 3 google apps 4 how to apply 8 Google confidential
  • 9. google grants for nonprofits 9 Google confidential
  • 10. Organic or “Natural” google’s organic search results search results •  Controlled via algorithm Need more information about organic results? Visit google.com/webmasters/tools 10 Google confidential 1
  • 11. google’s paid advertising results Sponsored Paid Advertising •  Advertisers can bid on these positions 11 Google confidential 1
  • 12. google adwords overview 1.  Advertisers select relevant keywords and writes ads 2.  Users search on those keywords 3.  Google ranks ads (ad auction) 4.  Winning ads appears 5.  Advertiser only pays when ad is clicked What terms should an animal shelter target? animal shelter in saginaw cat adoption find dog pets volunteer with animals adopt a pet animal care Narrow Broader/generic 12 Google confidential 1
  • 13. regional and local targeting to sharpen focus Region City Radius • Country, Regional, and City-level Targeting –  Reach customers searching for results in geographic areas you choose • Customized Targeting –  Reach customers searching for results in an area you define • Language Targeting –  Reach users searching in a specific language, wherever they are 13 Google confidential 1
  • 14. google grants eligible nonprofits can use adwords for free •  In-kind advertising program for 501(c)(3)s •  You create your ads and choose your keywords •  Ads appear on Google.com •  Self-managed by your organization •  Monthly cap of $10,000 in free advertising •  Maximum CPC bid of $1 •  Continues indefinitely 14 Google confidential
  • 15. using google grants target ads to your specific audience and goals Habitat for Humanity •  Common nonprofit goals for Local Non-profit Building AdWords include: Affordable Housing in Detroit –  Increasing awareness www.H4H.org –  Soliciting donations –  Promoting events & programs Donate to the Red Cross –  Recruiting volunteers & staff Provide Relief to Disaster Survivors Around the World! www.RedCross.org •  Create multiple ads with targeted messaging to encourage different Ann Arbor Summer Festival actions or to promote different National and International events. Performers in Ann Arbor www.AnnArborSummerFestival.com Official Volunteer Site Be a volunteer this holiday season! Help Gleaners fight Mich. hunger 15 Google confidential www.GCFB.org 15
  • 16. inside the adwords account create campaigns and ad groups around your goals 16 Google confidential
  • 17. inside the adwords account choose targeted keywords and customize ads 17 Google confidential
  • 18. agenda 1 google for nonprofits overview 2 google adwords / google grants 3 google apps 4 how to apply 18 Google confidential
  • 19. google apps for nonprofits 19 Google confidential
  • 20. google apps what’s included* Gmail Huge inbox with search: keep and find everything Talk Business class IM and VC as easy as email Groups Let users easily create and work in teams Calendar Make sharing calendars and schedules easy Docs Makes collaborating as easy as creating Sites Allow users to manage their own sites Video Unlock the power of video within your business * free for nonprofits with less than 3000 users 20 Google confidential
  • 21. google apps built on the cloud computing model 21 Google confidential
  • 22. google apps Information overload •  Lots of storage: don't worry about quotas •  Search built into every application •  Labels and threading: new ways to cope Collaboration is central •  Make collaborating as easy as creating •  Remove the IT barrier to collaboration Access anywhere •  Mobile versions for applications •  Web-based, no VPN and no thumb drive 22 Google confidential
  • 23. google apps: gmail Manage information better •  25GB quotas per user - never waste time managing quotas again •  Search your email -- find what you need quickly and easily •  Use labels to filter and sort messages •  Conversation threading to help manage your inbox Anytime, anywhere access •  Web access from any connection •  Mobile access: Blackberry, iPhone, Android, Windows Mobile 23 Google confidential
  • 24. google apps: talk Real-time communications •  Instant messaging with text •  Simple voice and video communications •  IMs archived and searchable with email •  Integrated directly into the Inbox Simple to deploy and manage •  No client applications •  Built right into the web-browser •  Video available on any machine with a webcam 24 Google confidential
  • 25. google apps: calendar Rich functionality •  Quickly add meetings and find available times and resources •  Sync to Blackberry, iPhone, Android and Windows Mobile Share calendars for easier collaboration •  Corporate calendars •  Team calendars •  Launch calendars •  Even external calendars 25 Google confidential
  • 26. google apps: docs Essential editing capabilities •  Word processing, spreadsheet, and presentation capabilities •  Unique features like forms for spreadsheets and remote viewing of presentations Focused on collaboration •  Real time co-authoring built into all of the applications •  Control access to documents at user, group, and company levels 26 Google confidential
  • 27. google apps: docs.google.com/templates Search for “Make-a-Change” • newsletters • donor mailing lists • invite invitations • event forms • donor thank you notes 27 Google confidential
  • 29. agenda 1 google for nonprofits overview 2 google adwords / google grants 3 google apps 4 how to apply 29 Google confidential
  • 30. how to apply 1) apply at google.com/nonprofits 30 Google confidential
  • 31. how to apply 2) login with your google account 31 Google confidential
  • 32. how to apply 3) submit your application 32 Google confidential
  • 33. how to apply 4) confirmation and status 33 Google confidential
  • 34. when you’re approved you’ll receive an acceptance email 34 Google confidential
  • 35. when you’re approved enroll in the individual products you want 35 Google confidential