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What a Super Model Can Teach A Bank President About Credit
Problem:  CARD Act made selling a college student a credit card difficult
I want this presentation to be a recipe for“How to Create Your Own Duck9”without having to hire UCMS or Duck9
End  Result You should have tactics that you can copy-paste
State of the Industry  CARD Act Curtails Credit    Card Marketing  CARD Act Cripples    Youth-at-Risk’s FICO score  CARD Act Compliant   Marketing Is Possible
State of the Industry(cont.) Catch 22 of young   adult marketing. . .What comes first:  the FICO score or the credit line?
22 Years Boiled Downinto 3 Tips & 1 Chart  Read the 1.5 page CARD Act when it   specifically addresses college  Engineer a catch-22 solution  Engineer a system where you  migrate the account from a  $100 credit line (securitized  by quasi-assets) to a $2000  line of credit when they  graduate
FICO Score Preparation * SSGFICO Contests * BLOG * Tabling *UGC Wiki * Text Message Mentoring *Direct Mail * email mentorship * CSS 1. Pre-Lead 3. Activation 4. Retention 2nd stage premiums24 mos toFICO over 700SMS &eMail alerts Bite sizethe C.A.T.message Coupon tocut waitlist 2. Application A $ 5. Revenue $ Apps,  Lead Gen, Loans, Goodwill
Duck 9 in a Nutshell  Deep Underground Credit Knowledge 9   is not a patented program. Copy it.  Duck9 sends SMS reminders to college   students to hack credit score - copy    it & use a 5-digit short code service  Reminders to manipulate   your FICO score to 750 -   copy it
Mentor MarketingDuring the “Pre-Lead” Phase  Copy-Paste a Consumer    Advocacy Truth (CAT)  Get Emotional  Copy-Paste our Educational   Angle to Promote Your CAT  Cut It into Bite-Sized Pieces   (Cut & Paste)  Make It Temp–Come Grow Go  Become Their #2    (Second-Supplier Gambit)
Ranks & MigratesP R O S P E C T S  Levels P1 to P10  Level P7 = application!  Prospect Heat Maps  Migrate by Mentoring  Prospect level vs. cost per lead  Prospect level vs. revenue per lead
Leveraging CAT in Mentorship  CAT helps you with your   SMS marketing  Never pay more than $8   per cell phone number  Mentor as if you don’t   have a monopoly
“Well, . . . you smell honest.”
Converting Cell #’s into CARDAct Compliant Applications  Pre lead, lead generation  Easy to do  Tie your contest to   brand activation  Work your lead funnel by…                              …ranking
Prospect Ranks  P2:  jeopardy user   (contestants enter here)  P3:  registered web user  P4:  logged back in once or   interacted with Duck9 email  P5:  conveyed credit data,   debt data, etc.  P6:  does something
Prospect Ranks  P7:  buys something  P8:  refers  P9:  writes, blogs, invites,   hosts  P10:  buys something as   an adult  P1:  trying to unsubscribe  P0:  hates Duck9
Newsletter  Your C o n t e s t a n t s  Reinforce your “truth”  Enter late, leave early  Make it easy to recite  Holy grail is becoming   a second supplier
Good  News:  You’ve  WON  Contestants win in stages  Migrate up the   prospect ranks  Drive them into your CAT  Holy grail is becoming a   second supplier; set   aside your need to sell   them something
Who Is the Super Model? NY Times best-selling author, “What They Don’t Teach You at Stanford Business School”
Keys to Copying Duck9’s Program Connect with the real world (seminars) Do a contest (schwagin stages Rope contestants intodoing somethingeducational Hone your uniteconomics
Contest Form  .edu only Ring cell before they   leave with pizza
Duck9 Campus Process  Contest that collects   name, email & cell phone   in person, on campus  Provide immediate service,   reminding student to pay bill  Simultaneous SMS/email   increases user task urgency  Second supplier gambit.   Get to be the #2 supplier!
Danger, Danger, Will Robinson! ,[object Object]
Keep it short
 Don’t sell anything
 Keep to your   mentorship message,[object Object]
Get In.  Get Out. Let Them Get Back Unlike 5-digit shortcode, 650-566-9600can be called back / Give them “light atthe end of the tunnel” – “this is 17th of 24”
Contest Form  Keep it simple  Get their pen to paper  Reward with pizza   after they show SMS  Pick a prize (they win    all 3 but we profile them)    No debt, some debt & I don’t get it.
Deal Emotionally with Unsubs “We can takeyou off our list of successfulpeople.” “We’re building a list of 1 millioncollege students with a FICO of 750” “Don’t yawanna be a part ofthis?”  (Service your unsub with 1 more service) Take  It Personally!
Refocus onProspect Movements  P2:  jeopardy user   (contestants enter here)  P3:  registered web user  P4:  logged back in once or   interacted with Duck9 email  P5:  conveyed credit data,   debt data, etc.
Refocus onProspect Movements  P6:  does something  P7:  buys something  P8:  refers  P9:  writes, blogs,    invites, hosts  P10:  buys some-   thing as an adult
FRAUD  (Part 1) Age of email, quality of lead  Match email to social    networks subscriber list  Age of cell phone number  Match with issuing carriers  Assume no transport by   college student  Are they friends & family? Add LeadValue by Weeding
FRAUD  (Part 2) Add LeadValue by Weeding  Non-typical profile   of debtor  High-tech competent   fraudsters: ,[object Object]
 Semi-automated genius,[object Object]
Bibliography GigaOmVentureBeatTechCrunchBusinessWeekhttp://500hats.typepad.comhttp://redeye.firstround.com/bloghttp://4info.typepad.com/bloghttp://rafter.wirelessink.com
Bibliography iMedia Connection Ad:tech Podcasts forhttp://www.imediaconnectioncom/content/16113.asphttp://500hats.typepad.comhttp://redeye.firstround.com/bloghttp://4info.typepad.com/bloghttp://searchengineland.comhttp://rafter.wirelessink.com
Moviography“Mentorship”
Moviography“Treasure Management”

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American bankers-association-larry-chiang-march-01-2011

  • 1. What a Super Model Can Teach A Bank President About Credit
  • 2. Problem: CARD Act made selling a college student a credit card difficult
  • 3. I want this presentation to be a recipe for“How to Create Your Own Duck9”without having to hire UCMS or Duck9
  • 4. End Result You should have tactics that you can copy-paste
  • 5. State of the Industry CARD Act Curtails Credit Card Marketing CARD Act Cripples Youth-at-Risk’s FICO score CARD Act Compliant Marketing Is Possible
  • 6. State of the Industry(cont.) Catch 22 of young adult marketing. . .What comes first: the FICO score or the credit line?
  • 7. 22 Years Boiled Downinto 3 Tips & 1 Chart Read the 1.5 page CARD Act when it specifically addresses college Engineer a catch-22 solution Engineer a system where you migrate the account from a $100 credit line (securitized by quasi-assets) to a $2000 line of credit when they graduate
  • 8. FICO Score Preparation * SSGFICO Contests * BLOG * Tabling *UGC Wiki * Text Message Mentoring *Direct Mail * email mentorship * CSS 1. Pre-Lead 3. Activation 4. Retention 2nd stage premiums24 mos toFICO over 700SMS &eMail alerts Bite sizethe C.A.T.message Coupon tocut waitlist 2. Application A $ 5. Revenue $ Apps, Lead Gen, Loans, Goodwill
  • 9. Duck 9 in a Nutshell Deep Underground Credit Knowledge 9 is not a patented program. Copy it. Duck9 sends SMS reminders to college students to hack credit score - copy it & use a 5-digit short code service Reminders to manipulate your FICO score to 750 - copy it
  • 10. Mentor MarketingDuring the “Pre-Lead” Phase Copy-Paste a Consumer Advocacy Truth (CAT) Get Emotional Copy-Paste our Educational Angle to Promote Your CAT Cut It into Bite-Sized Pieces (Cut & Paste) Make It Temp–Come Grow Go Become Their #2 (Second-Supplier Gambit)
  • 11. Ranks & MigratesP R O S P E C T S Levels P1 to P10 Level P7 = application! Prospect Heat Maps Migrate by Mentoring Prospect level vs. cost per lead Prospect level vs. revenue per lead
  • 12. Leveraging CAT in Mentorship CAT helps you with your SMS marketing Never pay more than $8 per cell phone number Mentor as if you don’t have a monopoly
  • 13. “Well, . . . you smell honest.”
  • 14. Converting Cell #’s into CARDAct Compliant Applications Pre lead, lead generation Easy to do Tie your contest to brand activation Work your lead funnel by… …ranking
  • 15. Prospect Ranks P2: jeopardy user (contestants enter here) P3: registered web user P4: logged back in once or interacted with Duck9 email P5: conveyed credit data, debt data, etc. P6: does something
  • 16. Prospect Ranks P7: buys something P8: refers P9: writes, blogs, invites, hosts P10: buys something as an adult P1: trying to unsubscribe P0: hates Duck9
  • 17. Newsletter Your C o n t e s t a n t s Reinforce your “truth” Enter late, leave early Make it easy to recite Holy grail is becoming a second supplier
  • 18. Good News: You’ve WON Contestants win in stages Migrate up the prospect ranks Drive them into your CAT Holy grail is becoming a second supplier; set aside your need to sell them something
  • 19.
  • 20. Who Is the Super Model? NY Times best-selling author, “What They Don’t Teach You at Stanford Business School”
  • 21.
  • 22. Keys to Copying Duck9’s Program Connect with the real world (seminars) Do a contest (schwagin stages Rope contestants intodoing somethingeducational Hone your uniteconomics
  • 23.
  • 24. Contest Form .edu only Ring cell before they leave with pizza
  • 25. Duck9 Campus Process Contest that collects name, email & cell phone in person, on campus Provide immediate service, reminding student to pay bill Simultaneous SMS/email increases user task urgency Second supplier gambit. Get to be the #2 supplier!
  • 26.
  • 28. Don’t sell anything
  • 29.
  • 30. Get In. Get Out. Let Them Get Back Unlike 5-digit shortcode, 650-566-9600can be called back / Give them “light atthe end of the tunnel” – “this is 17th of 24”
  • 31. Contest Form Keep it simple Get their pen to paper Reward with pizza after they show SMS Pick a prize (they win all 3 but we profile them) No debt, some debt & I don’t get it.
  • 32. Deal Emotionally with Unsubs “We can takeyou off our list of successfulpeople.” “We’re building a list of 1 millioncollege students with a FICO of 750” “Don’t yawanna be a part ofthis?” (Service your unsub with 1 more service) Take It Personally!
  • 33. Refocus onProspect Movements P2: jeopardy user (contestants enter here) P3: registered web user P4: logged back in once or interacted with Duck9 email P5: conveyed credit data, debt data, etc.
  • 34. Refocus onProspect Movements P6: does something P7: buys something P8: refers P9: writes, blogs, invites, hosts P10: buys some- thing as an adult
  • 35. FRAUD (Part 1) Age of email, quality of lead Match email to social networks subscriber list Age of cell phone number Match with issuing carriers Assume no transport by college student Are they friends & family? Add LeadValue by Weeding
  • 36.
  • 37.
  • 39. Bibliography iMedia Connection Ad:tech Podcasts forhttp://www.imediaconnectioncom/content/16113.asphttp://500hats.typepad.comhttp://redeye.firstround.com/bloghttp://4info.typepad.com/bloghttp://searchengineland.comhttp://rafter.wirelessink.com
  • 42. I hope thatthispresentationhas been your ROI for thisconference

Notas del editor

  1. Add the UCMS logo to the RIGHT of the “Larry Chiang,Founder” so that the duck9 logo and the UCMS.com logo bookend my name. Where it says Larry chiang, have it say “What a Supermodel Can Teach a Bank President about CARD Act Compliant Marketing” in big bold lettering. Move the American Bankers Association to the bottom
  2. Change this slide to “Problem Definition”. Add picture of a road block or “under construction” or “Bridge OUT and under construction”
  3. Change this slide to “Goal of Presentation” Add a thought bubble with UCMS below Duck9 in Palatino BoldCan we add a ‘bottom banner bar’ to every slide that says “Seminar for Presidents; American Bankers Association 2011”Under my face in the upper LEFT, can we put my name and title under the box, “Larry Chiang, CEO”
  4. Can we add a ‘bottom banner bar’ to every slide that says “Larry Chiang at American Bankers Association 2011”
  5. Change to 22 years Boiled down into three tips. Can we have these boxes be plain text so that way it SEOs (search engine optimizes) better
  6. Title:Mentor Marketing during the ‘Pre-lead’ phase.
  7. Title: Rank and Migrate Prospects
  8. Title: Leveraging CAT in Mentorship
  9. Title: Converting Cell Numbers into CARD Act Compliant Applications
  10. Add slide: Movie-ography.