认识和管理用户体验(recognize and manage Ue)

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Xiaoliang Zhang

知道什么是用户体验，用户体验的意义，很重要，对于公司来说，用户体验只是规范化项目流程的一个理想必然产物，任何针对用户体验的工作的目的是和其他工作是一致的，差别在于你怎么去看待，怎么去做。

Empresariales Tecnología

用户体验？ User eXperience 用户的主观感受无处不在（广义讲）由公司的方方面面传递给用户

腾讯做好UX的原则 Don't make me think 符合用户习惯与预期做适时的提醒不强迫用户选择最佳方案操作便利

思考咱们是不是也需要一个类似的方针，足够简单明了，易于表达，它需要得到每个人的认可，并且熟记于心，用于指导我们的工作？

小回顾一下 UX是什么，它的意义是什么？ UX的主体是什么？ UXD的指导原则。

公司理念我们的愿景是什么？公司愿景产品目标 Travis White, SVP, LAWSON Co., Ltd.

团队体制对于团队来讲… 没有团队体制就没有秩序没有团队体制就谈不上协作没有团队体制风险就难以控制没有团队体制就没有积累对于个人来讲… 没有团队体制，就很难有突破 …

组织形态 - 团队体制职能型职能部门的专业程度强跨部门沟通成本高 PM的权力很小矩阵型项目型

组织形态- 团队体制职能型矩阵型提高了跨部门沟通的便利容易出现职责上的冲突提高了以项目为单位的团队的归属感项目型

组织形态- 团队体制职能型矩阵型项目型 PM有很高的权力有以项目为单位的很强的归属感跨职能沟通成本很低适合大型项目

UXD流程模型的关键前期的投入可以降低后期的风险多个部门的协同参与每个任务都有具体的负责人，他人只有建议权部门输出的成果需要经过评审和确认，一经确认一般那不得变更制定变更流程，应对不得不变更的情形任何人都要注重对经验的积累，形成一笔财富制定反省改进流程，及时优化模型

补充话题...个人提升综合素质的人才对技术、美术、市场及用户都要有所了解用数据说话，以调查和研究为依据开朗，诚实获取，吸收大量信息不断完善自我

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