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ARTIFICIAL INTELLIGENCE IN
DIGITAL MARKETING
Laith AL-Da’ajah
HOW ARE HUMANS INTELLIGENT ?​
• LEARNING ​
• REASONING ​
• PROBLEM SOLVING AND CREATIVITY​
• SOCIAL BEHAVIOR​
• EXPERIENCING OUR ENVIRONMENT WITH OUR SENSES : ​
• HEARING • SIGHT • TOUCH • TASTE • SMELLING​
IT IS ANYTHING REPLACE THE HUMAN WORK.
THE ABILITY OF A COMPUTER PROGRAM OR A MACHINE TO THINK AND
LEARN.
IT IS ALSO A SCIENCE
WHICH TRIES TO MAKE COMPUTERS "SMART".
What is Artificial intelligence (AI)
The father of AI, John McCarthy who created the name "artificial intelligence"
in 1955.
* algorithm is a set of mathematical, logical, and sequential steps needed to solve a
problem.
Artificial Intelligence Applications
WONDERING WHAT ARTIFICIAL INTELLIGENCE FEATURES
ARE COMING TO ​MARKETING AND ADVERTISING
PLATFORMS ?
AI in Marketing is the use of customer data, MACHINE LEARNING and other
computational concepts to predict a person's action or inaction.
It can take on huge amounts of data and help MARKETERS easily segment the audiences.
As such, MARKETERS can further break down data to create customized content for their
audiences.
AI solutions provide Marketers with deeper knowledge of consumers and prospective
clients, enabling them to deliver the right message, to the right person, at the right time.
Marketers can use AI solutions to take these profiles a step further, refine Marketing
Campaigns, and create highly personalized content.
Artificial intelligence (AI) in marketing is the process of utilizing data models,
mathematics and algorithms to generate insights that can be used by Marketers.
PROCESS
Get user Data Analyses
& Test
Improve to filter
Data by using
Predictive algorithm
Filter by targeting
the Price and
Demand Algorithm
Get the targeted
audience with
demand details
WHY IS AI MARKETING IMPORTANT ?
▪ AI Marketing (AIM) allows marketers to crunch huge amounts of marketing data
analytics from social media, emails, and the Web in a relatively faster time.
▪ Help marketers boost campaign performance and return on investment (ROI) faster.
▪ Gives marketers and businesses more time to focus on other equally important tasks.
▪ Help content marketers understand who exactly their target audience is, to create a
personal experience for customers.
For example, when your goal is to understand your customers’ needs and match them to
appropriate products or services, this is where AI shines.
HOW TO USE AI FOR MARKETING
SALES
FORECASTING
By gathering data about past deals.
It will study the data from emails,
meetings, and phone calls.
AIM can relate the data to the
outcome of the possible sales of your
current and future campaigns.
UNDERSTAND
CUSTOMERS
Through the data gathered by AIM
solutions, it can be easier for marketers to
understand what their customer’s needs
are as well as how and when they want it.
Marketers can also create customer
profiles to make it easier for them to
segregate people who are interested in
their product from those who are still
considering or will not purchase.
FIND THE TREND
The ability to analyze large
chunks of data can be used to
detect upcoming trends by
“joining in” real-time
conversations or events of your
users.
HOW TO USE AI FOR MARKETING
PROGRAMMATIC
AD TARGETING
is automating all or parts of the ad-buying
process using software- driven technology.
The traditional way of buying/selling ads
is a long, tedious process that starts with
talking to a salesperson, setting up the
terms of a contract and then having it
executed.
The future of AI in digital marketing
changes that into a simpler automated
process.
CHATBOTS
Be it for inquiring, buying, or complaining,
messaging apps such as Facebook
Messenger, Viber, and WhatsApp have
made it easier for a customer to reach
out to companies and tell them what’s on
their mind. It’s free and easy to use for a
lot of people.
CONTENT
GENERATION
If you need help in generating
personalized content for your website,
there’s another way to do it called
content intelligence, this provides
creators with data-driven feedback
and insights for more effective content
that will yield better results.
HOW TO USE AI FOR MARKETING
DYNAMIC
PRICING
• This AI is often referred to as
personalized pricing. It’s a pricing
strategy wherein a product’s price
is determined by demand and/or
supply.
• A good example is the prices of
ride-sharing apps that increase as
demand rises or when you can’t
find a discount when you need to
purchase a product online.
• An application’s or website’s bot
can monitor your predictive
analytics use cases such as
cookies, history, searches, and
other activities, to provide you
with real-time pricing.
This means you get fewer
discounts and/or higher prices for
the product/service you need at
the moment.
Customers can benefit from
dynamic pricing when the
demand for a product is down.
A good example of this is when
hotel rooms go unsold. To help
decrease the chances of a
vacancy, dynamic pricing can
offer competitive pricing to
attract customers.
BENEFITS
• TAKE SALES FORECASTING TO THE NEXT LEVEL.
• GAIN A DEEPER UNDERSTANDING OF YOUR CONSUMERS.
• OPTIMIZE DIGITAL ADVERTISING CAMPAIGNS.
• CREATE DETAILED CONSUMER PROFILES.
• JOIN REAL-TIME CONVERSATIONS WITH CONSUMERS.
BENEFITS
• Improve Customer Engagement.
• Work Faster; by doing your job faster, you'll have more time to be creative and
strategic.
• Drive to insights lightning fast. Use insights to optimize campaigns, messages and
offers.
• Increase Customer Loyalty.
• Leverage AI-powered insights and capabilities to deliver the right message and offer
at the right time in the right channel to grow customer loyalty and revenue.
5 TOP COMPANIES USING AI IN THEIR
WORKING
Amazon
Alexa
GOOGLE
MICROSOFT
ALIBABA
FACEBOOK
CONCLUSION
AI in marketing is a very powerful tool that marketers need to be using now. It’s
something marketers must adopt in their marketing analytics techniques to achieve
better results and, possibly, boost the business’s ROI.

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Artificial intiligance in digital marketing.pdf

  • 1. ARTIFICIAL INTELLIGENCE IN DIGITAL MARKETING Laith AL-Da’ajah
  • 2. HOW ARE HUMANS INTELLIGENT ?​ • LEARNING ​ • REASONING ​ • PROBLEM SOLVING AND CREATIVITY​ • SOCIAL BEHAVIOR​ • EXPERIENCING OUR ENVIRONMENT WITH OUR SENSES : ​ • HEARING • SIGHT • TOUCH • TASTE • SMELLING​
  • 3. IT IS ANYTHING REPLACE THE HUMAN WORK. THE ABILITY OF A COMPUTER PROGRAM OR A MACHINE TO THINK AND LEARN. IT IS ALSO A SCIENCE WHICH TRIES TO MAKE COMPUTERS "SMART". What is Artificial intelligence (AI)
  • 4. The father of AI, John McCarthy who created the name "artificial intelligence" in 1955.
  • 5.
  • 6. * algorithm is a set of mathematical, logical, and sequential steps needed to solve a problem.
  • 8. WONDERING WHAT ARTIFICIAL INTELLIGENCE FEATURES ARE COMING TO ​MARKETING AND ADVERTISING PLATFORMS ?
  • 9.
  • 10. AI in Marketing is the use of customer data, MACHINE LEARNING and other computational concepts to predict a person's action or inaction. It can take on huge amounts of data and help MARKETERS easily segment the audiences. As such, MARKETERS can further break down data to create customized content for their audiences. AI solutions provide Marketers with deeper knowledge of consumers and prospective clients, enabling them to deliver the right message, to the right person, at the right time. Marketers can use AI solutions to take these profiles a step further, refine Marketing Campaigns, and create highly personalized content. Artificial intelligence (AI) in marketing is the process of utilizing data models, mathematics and algorithms to generate insights that can be used by Marketers.
  • 11. PROCESS Get user Data Analyses & Test Improve to filter Data by using Predictive algorithm Filter by targeting the Price and Demand Algorithm Get the targeted audience with demand details
  • 12. WHY IS AI MARKETING IMPORTANT ? ▪ AI Marketing (AIM) allows marketers to crunch huge amounts of marketing data analytics from social media, emails, and the Web in a relatively faster time. ▪ Help marketers boost campaign performance and return on investment (ROI) faster. ▪ Gives marketers and businesses more time to focus on other equally important tasks. ▪ Help content marketers understand who exactly their target audience is, to create a personal experience for customers. For example, when your goal is to understand your customers’ needs and match them to appropriate products or services, this is where AI shines.
  • 13. HOW TO USE AI FOR MARKETING SALES FORECASTING By gathering data about past deals. It will study the data from emails, meetings, and phone calls. AIM can relate the data to the outcome of the possible sales of your current and future campaigns. UNDERSTAND CUSTOMERS Through the data gathered by AIM solutions, it can be easier for marketers to understand what their customer’s needs are as well as how and when they want it. Marketers can also create customer profiles to make it easier for them to segregate people who are interested in their product from those who are still considering or will not purchase. FIND THE TREND The ability to analyze large chunks of data can be used to detect upcoming trends by “joining in” real-time conversations or events of your users.
  • 14. HOW TO USE AI FOR MARKETING PROGRAMMATIC AD TARGETING is automating all or parts of the ad-buying process using software- driven technology. The traditional way of buying/selling ads is a long, tedious process that starts with talking to a salesperson, setting up the terms of a contract and then having it executed. The future of AI in digital marketing changes that into a simpler automated process. CHATBOTS Be it for inquiring, buying, or complaining, messaging apps such as Facebook Messenger, Viber, and WhatsApp have made it easier for a customer to reach out to companies and tell them what’s on their mind. It’s free and easy to use for a lot of people. CONTENT GENERATION If you need help in generating personalized content for your website, there’s another way to do it called content intelligence, this provides creators with data-driven feedback and insights for more effective content that will yield better results.
  • 15. HOW TO USE AI FOR MARKETING DYNAMIC PRICING • This AI is often referred to as personalized pricing. It’s a pricing strategy wherein a product’s price is determined by demand and/or supply. • A good example is the prices of ride-sharing apps that increase as demand rises or when you can’t find a discount when you need to purchase a product online. • An application’s or website’s bot can monitor your predictive analytics use cases such as cookies, history, searches, and other activities, to provide you with real-time pricing. This means you get fewer discounts and/or higher prices for the product/service you need at the moment. Customers can benefit from dynamic pricing when the demand for a product is down. A good example of this is when hotel rooms go unsold. To help decrease the chances of a vacancy, dynamic pricing can offer competitive pricing to attract customers.
  • 16. BENEFITS • TAKE SALES FORECASTING TO THE NEXT LEVEL. • GAIN A DEEPER UNDERSTANDING OF YOUR CONSUMERS. • OPTIMIZE DIGITAL ADVERTISING CAMPAIGNS. • CREATE DETAILED CONSUMER PROFILES. • JOIN REAL-TIME CONVERSATIONS WITH CONSUMERS.
  • 17. BENEFITS • Improve Customer Engagement. • Work Faster; by doing your job faster, you'll have more time to be creative and strategic. • Drive to insights lightning fast. Use insights to optimize campaigns, messages and offers. • Increase Customer Loyalty. • Leverage AI-powered insights and capabilities to deliver the right message and offer at the right time in the right channel to grow customer loyalty and revenue.
  • 18. 5 TOP COMPANIES USING AI IN THEIR WORKING Amazon Alexa
  • 23. CONCLUSION AI in marketing is a very powerful tool that marketers need to be using now. It’s something marketers must adopt in their marketing analytics techniques to achieve better results and, possibly, boost the business’s ROI.