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INSTITUTIONAL 
MEMORY 
Charbel Mourad, Lester B. Pearson School Board 
Tami Belhadj, Sir Wilfred Laurier School Board
Framework 
 Proposal 
 Institutional Memory 
 Knowledge Management 
 Results Based Management in Quebec Education 
 Recommendations 
 Education Analytics 
 Pathbrite 
 BrightBytes 
2
3 
Introduction -Why institutional memory? 
1. Personal interest in the notion of accountability in the 
public sector. 
2. Experience working with the TBS of Canada. 
3. Observations within the Quebec educational sector. 
4. Current financial compressions.
Proposal 
4 
• Given the current formal reporting structure a school 
board’s institutional memory only reflects part of what the 
school board does.
Institutional Memory 
• Institutional memory is the preservation of data and/or 
actions taken by an organization. Institutional memory can 
contribute to effective decision making and is understood 
as one component of knowledge management. 
1. Isn’t IM another form of a success story culture? 
• Multifaceted 
2. Isn’t IM another cliché for best practices? 
• Honest 
3. Isn’t IM another repository of data? 
• Complete 
5
Importance of Institutional Memory 
1. Great minds think alike. 
2. Sometimes we reinvent the wheel and that is costly. 
3. School Boards use public funds. 
4. Student success can be better documented and 
enhanced. 
6
Knowledge Management 
7 
• Knowledge management is the process of capturing, 
developing, sharing and effectively using organizational 
knowledge. 
Attendance chart 
Mon Tue Wed Thurs Fri 
Week 1 0 0 2 0 0 
Week 2 0 1 2 0 0 
Week 3 0 0 1 0 1 
Week 4 0 0 1 0 1 
Week 5 0 0 1 0 0
Knowledge Management 
Data 
Analysis 
Strategic 
planning 
Institutional 
Memory 
Reporting 
8
RBM in Quebec Education 
MELS 
Strategic 
Plan 
School 
Board 
Strategic 
Plan 
9 
Management 
and 
Educational 
Success 
Agreement
10
Five Ministry of Education Goals 
1. Increase the qualification and graduation rates. 
2. Improve English and French language skills. 
3. Ensure success and perseverance for students with 
handicaps and/or learning difficulties. 
4. Improve healthy living and safety in schools. 
5. Increase the number of students under the age of 20 in 
vocational training paths. 
11
Institutional Memory –Work in progress 
1. Within this context institutional memory is a by product. 
2. What happens to actions not captured within the formal 
reporting structure? 
3. What gets measured gets done and recorded and that 
which is not measured we might not hear about. 
4. We are witnessing trends towards more qualitative 
information gathering and recording such as the high 
school survey of student engagement (HESSSE). 
5. Harvard University and McGill University 
6. Institute for the study of knowledge management in 
education (ISKME) 
12
Five recommendations 
1. In addition to the current official reporting structure and 
focus, we need to widen our focus to include more 
qualitative data – student engagement surveys and 
student driven portfolios. 
2. Work with a mixed bag of indicators – a case in point is 
Casey Reason’s example of how a school that 
acknowledges each student five times a day increased 
it’s students success rate. 
3. Build an explicit strategy. 
4. Use technology to create a process to capture and 
curate institutional memory. 
13
Flip Chart Activity Instructions 
1. Please get into two teams by splitting the room into two 
teams the “right” and “left” teams. 
2. Can the “right” team to please record on the flip chart 
what currently gets measured in education in Quebec? 
3. Can the “left” team to please record on the flip chart 
what other things should get measured in education in 
Quebec? 
4. Regroup and please ask both teams to share their 
responses. 
14
“ We give importance to what is easily measurable when 
we should be finding easier ways of measuring what is 
really important.” 
Gervais Sirois quoted by Marc Andre Lalande 
15
What is Learning Analytics? 
Youtube : Steve Schoettler, "Learning Analytics" 
16
Educational 
Pathways 
Pre-Work W.O.T.P. 
17
2014 SRAM data SWLSB 
250 
200 
100 
50 
0 
150 
181 183 184 185 186 187 189 190 301 303 401 403 
18 
Total Number of Students 
Students NOT accepted
Engagement trajectories 
19
Education analytics 
Type of Analytics Level or Object of Analysis Who 
20 
Benefits? 
Learning 
Analytics 
Educational 
Data 
Mining 
Course-level: social networks, 
conceptual development, discourse 
analysis, “intelligent curriculum” 
Learners, faculty 
Departmental: predictive modeling, 
patterns of success/failure 
Learners, faculty 
Academic 
Analytics 
Institutional: learner profiles, 
performance of academics, knowledge 
flow 
Administrators, 
funders, 
marketing 
Regional (state/provincial): 
comparisons between systems 
Funders, 
administrators 
National and International National 
governments, 
education 
authorities
Pathbrite analytics 
21
Collect - select - reflect 
22
Pathbrite analytics 
23
Pathbrite analytics 
24
BrightBytes 
25
Q&A 
26

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PROCEDE 2014- Institutional memory

  • 1. INSTITUTIONAL MEMORY Charbel Mourad, Lester B. Pearson School Board Tami Belhadj, Sir Wilfred Laurier School Board
  • 2. Framework  Proposal  Institutional Memory  Knowledge Management  Results Based Management in Quebec Education  Recommendations  Education Analytics  Pathbrite  BrightBytes 2
  • 3. 3 Introduction -Why institutional memory? 1. Personal interest in the notion of accountability in the public sector. 2. Experience working with the TBS of Canada. 3. Observations within the Quebec educational sector. 4. Current financial compressions.
  • 4. Proposal 4 • Given the current formal reporting structure a school board’s institutional memory only reflects part of what the school board does.
  • 5. Institutional Memory • Institutional memory is the preservation of data and/or actions taken by an organization. Institutional memory can contribute to effective decision making and is understood as one component of knowledge management. 1. Isn’t IM another form of a success story culture? • Multifaceted 2. Isn’t IM another cliché for best practices? • Honest 3. Isn’t IM another repository of data? • Complete 5
  • 6. Importance of Institutional Memory 1. Great minds think alike. 2. Sometimes we reinvent the wheel and that is costly. 3. School Boards use public funds. 4. Student success can be better documented and enhanced. 6
  • 7. Knowledge Management 7 • Knowledge management is the process of capturing, developing, sharing and effectively using organizational knowledge. Attendance chart Mon Tue Wed Thurs Fri Week 1 0 0 2 0 0 Week 2 0 1 2 0 0 Week 3 0 0 1 0 1 Week 4 0 0 1 0 1 Week 5 0 0 1 0 0
  • 8. Knowledge Management Data Analysis Strategic planning Institutional Memory Reporting 8
  • 9. RBM in Quebec Education MELS Strategic Plan School Board Strategic Plan 9 Management and Educational Success Agreement
  • 10. 10
  • 11. Five Ministry of Education Goals 1. Increase the qualification and graduation rates. 2. Improve English and French language skills. 3. Ensure success and perseverance for students with handicaps and/or learning difficulties. 4. Improve healthy living and safety in schools. 5. Increase the number of students under the age of 20 in vocational training paths. 11
  • 12. Institutional Memory –Work in progress 1. Within this context institutional memory is a by product. 2. What happens to actions not captured within the formal reporting structure? 3. What gets measured gets done and recorded and that which is not measured we might not hear about. 4. We are witnessing trends towards more qualitative information gathering and recording such as the high school survey of student engagement (HESSSE). 5. Harvard University and McGill University 6. Institute for the study of knowledge management in education (ISKME) 12
  • 13. Five recommendations 1. In addition to the current official reporting structure and focus, we need to widen our focus to include more qualitative data – student engagement surveys and student driven portfolios. 2. Work with a mixed bag of indicators – a case in point is Casey Reason’s example of how a school that acknowledges each student five times a day increased it’s students success rate. 3. Build an explicit strategy. 4. Use technology to create a process to capture and curate institutional memory. 13
  • 14. Flip Chart Activity Instructions 1. Please get into two teams by splitting the room into two teams the “right” and “left” teams. 2. Can the “right” team to please record on the flip chart what currently gets measured in education in Quebec? 3. Can the “left” team to please record on the flip chart what other things should get measured in education in Quebec? 4. Regroup and please ask both teams to share their responses. 14
  • 15. “ We give importance to what is easily measurable when we should be finding easier ways of measuring what is really important.” Gervais Sirois quoted by Marc Andre Lalande 15
  • 16. What is Learning Analytics? Youtube : Steve Schoettler, "Learning Analytics" 16
  • 18. 2014 SRAM data SWLSB 250 200 100 50 0 150 181 183 184 185 186 187 189 190 301 303 401 403 18 Total Number of Students Students NOT accepted
  • 20. Education analytics Type of Analytics Level or Object of Analysis Who 20 Benefits? Learning Analytics Educational Data Mining Course-level: social networks, conceptual development, discourse analysis, “intelligent curriculum” Learners, faculty Departmental: predictive modeling, patterns of success/failure Learners, faculty Academic Analytics Institutional: learner profiles, performance of academics, knowledge flow Administrators, funders, marketing Regional (state/provincial): comparisons between systems Funders, administrators National and International National governments, education authorities
  • 22. Collect - select - reflect 22

Notas del editor

  1. Tami as of Education analytics
  2. Hook, question, use the word data less often
  3. Make argument until the end, reconsider strategized