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Insights on Leadership for the 21st Century
Leading The Millenials
Roshan Thiran
roshan.thiran@leaderonomics.com
www.facebook.com/roshanthiran.leaderonomics
Are the “world’s best” leaders
born or developed? Is
leadership genetic or learned?
Question
Growth
Time
My “Growth” Experiences
10. Johnson & Johnson
Industry : Healthcare
Function: HR
Global Role
9. GE Asia Pacific
Industry : Multi
Function: HR
Asia Role
7. GE Aircraft
Industry : Aviation
Function: Finance
CFO & ED 8. GE Crotonville
Industry : Multi
Function: HR
Learning Role
6. GE CIG
Industry : Multi
Function: IT
Project Mgmt Global
5. GE Capital
Industry : Financial Service
Function: Finance/Sourcing
Europe Leader
4. NBC Universal
Industry : Media
Function: Finance
Product Leader
1. GE Investments
Industry : Investment Banking
Function: Business Dev
Individual Contributor
3. GE GCS
Industry : Oil & Gas
Function: Finance
Inventory Mgmt
2. GE International
Industry : Multi
Function: Finance
Analyst Global
12. Leaderonomics
Industry : Multi
Function: CEO
Business leader
11. Star Media Group
Industry : Media
Function: CEO
Business leader
Key question: How did they become the best?
So, what does this mean?
Clearly,
because of high performance leadership
Question:
What is Leadership?
Leadership is . . .
Attentiveness
Assertiveness
Responsibility
Diligence
Dependability
Obedience
Loyalty
Thoroughness
Truthfulness
Initiative
Hospitality
Humility
Forgiveness
Tolerance
Compassion
Sincerity
CReativity
Having followers
Persuasiveness
Virtue
Vision
Deference
Discretion
BOLDNESS
Determination
Gratefulness
Self-Control
Sensitivity
Thriftiness
Generosity
Punctuality
Proactiviness
Purpose
Enthusiasm
Availability
Orderliness
Resourcefulness
Flexibility
Wisdomped
Innovation
Execution
If we invested in people and
taught every single skill listed on
the previous slide, would we be
able to “create” leaders?
Question
motherteresa
Her story in India
Time
Current Reality – Self Awareness
Ability/Achievement
Decision-making
GAP
Purpose/Vision
The Essence of Leadership is . . .
Learning/
Execution/
Action
GAP
Fuels our energy
Ensures reality
Organisational
Responsibility (you)
Individual
Motivations (them)
There are 2 responsible parties:
70% of all Change or Transformation programs
Our research on Change has the following findings on
transformation projects:
•100% of all “Successful” projects had a good technical
solution/approach to it
•98% of all “Unsuccessful” projects had a good technical
solution/approach to it
So, why do companies FAIL?
QUESTION ?
Because of their people?
People are NOT the “real” issue when it
comes to scaling your company . . .
There are
CONSTRAINTS
on people. . .
Organisational
constraints to scale
My Research on Organisational Constraints
THE 4 CONSTRAINTS THAT ARE SUFFOCATING YOUR MILLENIAL TALENT
Note: The 4 constraints model is based on the work of
Roshan Thiran who spent more than 20 years studying
various successful and failed organisations. The model is
copyrighted to him and has been used in many successful
organisational growth, transformation and scaling projects
Jack
Welch
… and his
Six Sigma
failure at
NBC
Talent development is A PROCESS
Leadership is A PROCESS
story…
is a
process
story…
wayne rooney
the
Principle
Talent needs to be MANAGED
& DEVELOPED. This includes
enabling talents to maximize
potential and grow
Process and Tools
Succession Planning
Performance Mgmt
Career Paths
Talent Pools
Leadership Development
Programmes
Learning Curriculum
Talent Acceleration
Programmes
Feedback & Reflection
Principle
Identify & select leaders that
have the passion, desire and
ability to make a difference
in your organisation
Process and Tools
Entry Level Leadership
Program
Competency Model/Values
Enterprise Assessment
System
Interviews & Assessments
On-boarding
Cultural Assimilation
Principle
To retain talent, 2 key factors:
1. Internal motivations (comp/ben,
engagement
2. External factors (company brand
& mktg perception)
Process and Tools
External Branding initiatives
Mentoring Programmes
Engagement Programmes
Total Rewards Structure (Comp &
Ben)
External Perception of the
Organisation & Leadership
Culture of Organisation
Organisational Responsibility – The Talent Process
Talent
Acquisition
Talent
Development
Talent
Retention
An Infrastructure to Enable
Leadership Development
Companies work hard to
remove the constraints and
build the proper processes,
culture, leadership and biz
model for your success
What does this mean?
Are we building processes so that
every single manager in your
organisation is a people developer?
Or do we just prefer to send people
for training randomly?
Question
Root of many issues
Culture is the
Has to be
intentional
Beliefs &
experiences
determine results
What drives Results?
New results is constrained by culture!
“For performance to go any higher,
the limitation is not competency,
…it is culture.”
Joseph Tan
CEO, Leaderonomics Good Monday
Who creates culture at your organisation?
Each & everyone of you
Organisational
Responsibility
Individual
Motivations
There are 2 responsible parties:
2. Individual Aspirations & Motivations
Does your Millennial talent
WANT to be a leader?
Is your talent WILLING to go
through the pain of leadership
development?
So what does “high
potential” mean?
Question
Answer
NOTHING
absolutely
Potential
Millennials need to understand Potentials does not mean
performance
A measure of
demonstrated
desire to take on additional
responsibility and
motivation for progression
and growth
A measure of
skills and
capabilities to
learn and
grow in the
future
Future
Aspiration
Ability to
Learn
Potential
Demonstrates
ability &
aspiration to take
on tasks beyond
peers of same
level and track
record
How many of you like
to learn?
Question to the class
“Learning… the process by which change in
knowledge or skills is acquired through
learning or experience”
Key Questions:
1. Change?
2. Learning
3. Experience
Learning….
Why is learning so
hard?
Question to the class
LEARNING
= CHANGE
What is learning?
1. What percentage of people reach their target weight ?
2. What percentage of people maintain their target weight?
3. What percentage of people quit smoking and never start again?
4. What percentage of people quit smoking after a physical crisis?
5. What percentage of re-engineering efforts are successful?
6. What percent of companies on the 1955 Fortune 100 list are still
around today?
7. What percent of Fortune 500 companies on the 1970 list had vanished
by 1985?
8. What percent of executives in Fortune 500 companies who had
financial losses in 1993-1994 attributed it to poor leadership and lack of change?
4%
1%
16%
43%
30%
32%
41%
>50%
Change Quiz
Learning is painful….
“I listen, and I forget; I see, and I understand; I do, and I can” – Confucius
Source: Pesquisa IBM; Whitmore, “Coaching for Desempenho”
Information/
Knowledge
Awareness
Skill
Advanced
Skill
Expertise
Context Content
Composition of Delivery:
90% Content, 10% Context
Composition of Delivery:
10% Content, 90% Context
But learning is contextual
If learning is so hard (and
nobody likes it), how do we
get our Millennials to keep
learning?
Question to the class
• 70% of skills are learned from EXPERIENCE:
- Provide them challenging projects to complement their current role
- Get them to volunteer for special projects that will stretch and force them to
learn and gain new experiences
• 20% of skills are learned from FEEDBACK:
- Create opportunity for feedback from their bosses, peers and subordinates.
- Give 360 degrees feedback and schedule weekly/monthly feedback sessions
- Encourage them to give feedback to others when it is appropriate and needed
• 10% of skills are learned from TRAINING/PRACTICE:
- Provide them time to practice whatever they learn
- Encourage them to time to learn online or through reading
- Always push them to look for ways to improve – be better tomorrow than
they are today
What Millennials need to do to keep Learning:
Time
Current Reality – Self Awareness
Ability/Achievement
Decision-making
GAP
Purpose/Vision
The Essence of Leadership is . . .
Learning/
Execution/
Action
GAP
Fuels our energy
Ensures reality
www.leaderonomics.com
www.facebook.com/roshanthiran.leaderonomics
www.leaderonomics.com

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Leading Millenniums to Leadership Greatness

  • 1.
  • 2. Insights on Leadership for the 21st Century Leading The Millenials Roshan Thiran roshan.thiran@leaderonomics.com www.facebook.com/roshanthiran.leaderonomics
  • 3. Are the “world’s best” leaders born or developed? Is leadership genetic or learned? Question
  • 4. Growth Time My “Growth” Experiences 10. Johnson & Johnson Industry : Healthcare Function: HR Global Role 9. GE Asia Pacific Industry : Multi Function: HR Asia Role 7. GE Aircraft Industry : Aviation Function: Finance CFO & ED 8. GE Crotonville Industry : Multi Function: HR Learning Role 6. GE CIG Industry : Multi Function: IT Project Mgmt Global 5. GE Capital Industry : Financial Service Function: Finance/Sourcing Europe Leader 4. NBC Universal Industry : Media Function: Finance Product Leader 1. GE Investments Industry : Investment Banking Function: Business Dev Individual Contributor 3. GE GCS Industry : Oil & Gas Function: Finance Inventory Mgmt 2. GE International Industry : Multi Function: Finance Analyst Global 12. Leaderonomics Industry : Multi Function: CEO Business leader 11. Star Media Group Industry : Media Function: CEO Business leader
  • 5. Key question: How did they become the best?
  • 6. So, what does this mean? Clearly, because of high performance leadership
  • 8. Leadership is . . . Attentiveness Assertiveness Responsibility Diligence Dependability Obedience Loyalty Thoroughness Truthfulness Initiative Hospitality Humility Forgiveness Tolerance Compassion Sincerity CReativity Having followers Persuasiveness Virtue Vision Deference Discretion BOLDNESS Determination Gratefulness Self-Control Sensitivity Thriftiness Generosity Punctuality Proactiviness Purpose Enthusiasm Availability Orderliness Resourcefulness Flexibility Wisdomped Innovation Execution
  • 9. If we invested in people and taught every single skill listed on the previous slide, would we be able to “create” leaders? Question
  • 11. Time Current Reality – Self Awareness Ability/Achievement Decision-making GAP Purpose/Vision The Essence of Leadership is . . . Learning/ Execution/ Action GAP Fuels our energy Ensures reality
  • 12.
  • 14. 70% of all Change or Transformation programs Our research on Change has the following findings on transformation projects: •100% of all “Successful” projects had a good technical solution/approach to it •98% of all “Unsuccessful” projects had a good technical solution/approach to it
  • 15. So, why do companies FAIL? QUESTION ?
  • 16. Because of their people?
  • 17. People are NOT the “real” issue when it comes to scaling your company . . .
  • 18. There are CONSTRAINTS on people. . . Organisational constraints to scale
  • 19. My Research on Organisational Constraints THE 4 CONSTRAINTS THAT ARE SUFFOCATING YOUR MILLENIAL TALENT Note: The 4 constraints model is based on the work of Roshan Thiran who spent more than 20 years studying various successful and failed organisations. The model is copyrighted to him and has been used in many successful organisational growth, transformation and scaling projects
  • 20. Jack Welch … and his Six Sigma failure at NBC
  • 21. Talent development is A PROCESS Leadership is A PROCESS
  • 23. Principle Talent needs to be MANAGED & DEVELOPED. This includes enabling talents to maximize potential and grow Process and Tools Succession Planning Performance Mgmt Career Paths Talent Pools Leadership Development Programmes Learning Curriculum Talent Acceleration Programmes Feedback & Reflection Principle Identify & select leaders that have the passion, desire and ability to make a difference in your organisation Process and Tools Entry Level Leadership Program Competency Model/Values Enterprise Assessment System Interviews & Assessments On-boarding Cultural Assimilation Principle To retain talent, 2 key factors: 1. Internal motivations (comp/ben, engagement 2. External factors (company brand & mktg perception) Process and Tools External Branding initiatives Mentoring Programmes Engagement Programmes Total Rewards Structure (Comp & Ben) External Perception of the Organisation & Leadership Culture of Organisation Organisational Responsibility – The Talent Process Talent Acquisition Talent Development Talent Retention An Infrastructure to Enable Leadership Development
  • 24. Companies work hard to remove the constraints and build the proper processes, culture, leadership and biz model for your success What does this mean?
  • 25. Are we building processes so that every single manager in your organisation is a people developer? Or do we just prefer to send people for training randomly? Question
  • 26. Root of many issues Culture is the Has to be intentional Beliefs & experiences determine results
  • 28. New results is constrained by culture!
  • 29. “For performance to go any higher, the limitation is not competency, …it is culture.” Joseph Tan CEO, Leaderonomics Good Monday Who creates culture at your organisation? Each & everyone of you
  • 31. 2. Individual Aspirations & Motivations Does your Millennial talent WANT to be a leader? Is your talent WILLING to go through the pain of leadership development?
  • 32. So what does “high potential” mean? Question
  • 34. Potential Millennials need to understand Potentials does not mean performance A measure of demonstrated desire to take on additional responsibility and motivation for progression and growth A measure of skills and capabilities to learn and grow in the future Future Aspiration Ability to Learn Potential Demonstrates ability & aspiration to take on tasks beyond peers of same level and track record
  • 35. How many of you like to learn? Question to the class
  • 36. “Learning… the process by which change in knowledge or skills is acquired through learning or experience” Key Questions: 1. Change? 2. Learning 3. Experience Learning….
  • 37. Why is learning so hard? Question to the class
  • 39. 1. What percentage of people reach their target weight ? 2. What percentage of people maintain their target weight? 3. What percentage of people quit smoking and never start again? 4. What percentage of people quit smoking after a physical crisis? 5. What percentage of re-engineering efforts are successful? 6. What percent of companies on the 1955 Fortune 100 list are still around today? 7. What percent of Fortune 500 companies on the 1970 list had vanished by 1985? 8. What percent of executives in Fortune 500 companies who had financial losses in 1993-1994 attributed it to poor leadership and lack of change? 4% 1% 16% 43% 30% 32% 41% >50% Change Quiz
  • 40. Learning is painful…. “I listen, and I forget; I see, and I understand; I do, and I can” – Confucius Source: Pesquisa IBM; Whitmore, “Coaching for Desempenho”
  • 41. Information/ Knowledge Awareness Skill Advanced Skill Expertise Context Content Composition of Delivery: 90% Content, 10% Context Composition of Delivery: 10% Content, 90% Context But learning is contextual
  • 42. If learning is so hard (and nobody likes it), how do we get our Millennials to keep learning? Question to the class
  • 43. • 70% of skills are learned from EXPERIENCE: - Provide them challenging projects to complement their current role - Get them to volunteer for special projects that will stretch and force them to learn and gain new experiences • 20% of skills are learned from FEEDBACK: - Create opportunity for feedback from their bosses, peers and subordinates. - Give 360 degrees feedback and schedule weekly/monthly feedback sessions - Encourage them to give feedback to others when it is appropriate and needed • 10% of skills are learned from TRAINING/PRACTICE: - Provide them time to practice whatever they learn - Encourage them to time to learn online or through reading - Always push them to look for ways to improve – be better tomorrow than they are today What Millennials need to do to keep Learning:
  • 44. Time Current Reality – Self Awareness Ability/Achievement Decision-making GAP Purpose/Vision The Essence of Leadership is . . . Learning/ Execution/ Action GAP Fuels our energy Ensures reality