6. Here are some words you might hear today: apologize - 道歉 at the moment - 此刻 ; 當時 suit - 西裝 normally - 正常 staff - 工作人員 off duty - 下班 a bit - 有點 contact - 聯絡 restock - 重新進貨 ; 再儲備 message - 留話 certainly - 一定 ; 行 whisky - 威士忌酒
33. 7.4 Write the correct words in the conversation. 7.5 Go to page 75 and write down any new words you learned today. Write down some of the room service items in this hotel (if you know them). 7.6 What are the services you have in this hotel? 7.7 Listen and complete the chart. Three things for each guest.
34. 7.8 Practice apologizing and follow the directions in the book. Work in pairs - Student A:p.88 B:p.94 Work in pairs and do the hotel guest role-play.
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36. How many ducks could a duck duct-tape, if a duck could duct-tape ducks? A maid named Lady Marmalade made mainly lard and lemonade. Shine my city shoes! Shine my city shoes! Shine my city shoes!