Personal Information
Organización/Lugar de trabajo
Dayton, Ohio Area United States
Ocupación
Branch Manager at Dayton Metro Library
Sector
Education
Acerca de
VISIONARY LEADER with proven success in planning, implementation, and evaluation of an array of programs and services. RESOURCEFUL ADMINISTRATOR who thrives in a patron-centric, customer service oriented environment where creativity is highly valued. KNOWLEDGEABLE LIBRARIAN gifted at recommending practical improvements based on commonsensical reasoning and best practices. DETAIL ORIENTED MANAGER with ability to prioritize multiple projects and delegate effectively. PERCEPTIVE MENTOR skilled at recognizing staff strengths and encouraging participation in appropriate training and professional development. ENERGETIC DIRECTOR with a penchant for variety.
Etiquetas
ohio library council
libraries
dayton metro libary
customer service models
bench strength
succession planning
generational differences
Ver más
Presentaciones
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Staying Relevant to Members and Donors in a Constantly Changing World
iMIS
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Reference Service Models Vision 2013
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Tech trends for Libraries in 2016
David King
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Concierge Model for Librarians
Chris Bourg
•
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Communication Skills
Yodhia Antariksa
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Your Speech is Toxic
Chiara Ojeda
•
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CustomerServiceChap3
rtoddkane
•
Hace 12 años
Personal Information
Organización/Lugar de trabajo
Dayton, Ohio Area United States
Ocupación
Branch Manager at Dayton Metro Library
Sector
Education
Acerca de
VISIONARY LEADER with proven success in planning, implementation, and evaluation of an array of programs and services. RESOURCEFUL ADMINISTRATOR who thrives in a patron-centric, customer service oriented environment where creativity is highly valued. KNOWLEDGEABLE LIBRARIAN gifted at recommending practical improvements based on commonsensical reasoning and best practices. DETAIL ORIENTED MANAGER with ability to prioritize multiple projects and delegate effectively. PERCEPTIVE MENTOR skilled at recognizing staff strengths and encouraging participation in appropriate training and professional development. ENERGETIC DIRECTOR with a penchant for variety.
Etiquetas
ohio library council
libraries
dayton metro libary
customer service models
bench strength
succession planning
generational differences
Ver más