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©2013 LinkedIn Corporation. All Rights Reserved.
Live Webcast
An Inside Look on How LinkedIn Trains its Sales Reps
February 11th, 2016
Dominic Archibald
Head of Marketing
LinkedIn Sales Solutions, NAMER
www.linkedin.com/in/dominicarchibald/en
Krishna Zulkarnain
Head of Marketing
LinkedIn Sales Solutions, APAC
www.linkedin.com/in/krishnazulkarnain
LinkedIn Confidential ©2013 All Rights Reserved
Buying and Selling in the Social Age
Q&A
Webinar Agenda
LinkedIn’s Secret Sauce
Krishna Zulkarnain– Head of Marketing APAC
LinkedIn Sales Solutions
Singapore
Buying & Selling in the Social age
4
SALES PROFESSIONALS
in10
WILL ACHIEVE
QUOTA
LESS THAN
38%
- Aberdeen Group
Digital world.
1.Online Research
2.Social Proof
3.Third Party Validation
of decision makers say they
never respond to cold outreach
90%
of B2B buyers now use social
media to be more informed on
vendors
75%
11
Seth Godin – Founder of Squidoo.com
Selling to people who actually
want to hear from you is more
effective than interrupting
strangers that don’t.
My friend Dan
A social selling story
13
A social selling story
LinkedIn Sales Solutions Mission:
Connect the world’s buyers and sellers
to build relationships
The Secret Sauce – How we teach LinkedIn reps
Hunting on LinkedIn
Building an expert brand
Warm outreach
Selling through relationships
The Secret Sauce – How we teach LinkedIn reps
Professional photo is your first impression
• Tagline should be action oriented, not just a title
• Summary should describe your passions
• Rich media should illustrate your story
• Educate potential buyers who visit your profile
Building an Expert Brand
Your LinkedIn profile should inform and inspire
Building an Expert Brand - Great Example
19
Hunting – Step 1 is to build a lead list
Lead Builder is the key to finding 5+ decision makers
Let LinkedIn do the hunting for you
Hunting – Step 2 is to engage recommended
leads
Hunting – Step 3 is to find team connections
Take advantage of your entire company’s rolodex
Hunting – Step 4 is to listen for selling moments
Social triggers create golden selling moments
XYZ Company
An example of a selling moment
The rep sees an insight in the feed…
XYZ Company
ABC Company
XYZ Company’s
An example of a selling moment
He reaches out while prospect is in the moment…
XYZ Company
…Magic happens
An example of a selling moment
A warm hand-off is the best way to build trust
Selling through relationships – Introductions
• Fast and lightweight, yet powerful
• Best used for less senior prospects or if connection is tenuous
• Appropriate to name drop without permission
Name Drop
Selling through relationships – Name Drop
Get the value of an intro with a fraction of the effort
Appeal first to emotional
(right) side of the brain…
• Personal interests
• School pride
• Articles and posts
• Recommendations
…Before challenging the
logical (left) side of the
brain
• Insights
• Data
• Rankings
1
2
Warm outreach
As a last resort, “cold” outreach can still be warm
Visit us at Sales.LinkedIn.com
Want to learn more?
©2014 LinkedIn Corporation. All Rights Reserved.

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How LinkedIn trains its Sales Reps

  • 1. ©2013 LinkedIn Corporation. All Rights Reserved. Live Webcast An Inside Look on How LinkedIn Trains its Sales Reps February 11th, 2016 Dominic Archibald Head of Marketing LinkedIn Sales Solutions, NAMER www.linkedin.com/in/dominicarchibald/en Krishna Zulkarnain Head of Marketing LinkedIn Sales Solutions, APAC www.linkedin.com/in/krishnazulkarnain
  • 2. LinkedIn Confidential ©2013 All Rights Reserved Buying and Selling in the Social Age Q&A Webinar Agenda LinkedIn’s Secret Sauce
  • 3. Krishna Zulkarnain– Head of Marketing APAC LinkedIn Sales Solutions Singapore Buying & Selling in the Social age
  • 6.
  • 7.
  • 8.
  • 10. of decision makers say they never respond to cold outreach 90% of B2B buyers now use social media to be more informed on vendors 75%
  • 11. 11 Seth Godin – Founder of Squidoo.com Selling to people who actually want to hear from you is more effective than interrupting strangers that don’t.
  • 12. My friend Dan A social selling story
  • 14. LinkedIn Sales Solutions Mission: Connect the world’s buyers and sellers to build relationships
  • 15. The Secret Sauce – How we teach LinkedIn reps
  • 16. Hunting on LinkedIn Building an expert brand Warm outreach Selling through relationships The Secret Sauce – How we teach LinkedIn reps
  • 17. Professional photo is your first impression • Tagline should be action oriented, not just a title • Summary should describe your passions • Rich media should illustrate your story • Educate potential buyers who visit your profile Building an Expert Brand Your LinkedIn profile should inform and inspire
  • 18. Building an Expert Brand - Great Example
  • 19. 19 Hunting – Step 1 is to build a lead list Lead Builder is the key to finding 5+ decision makers
  • 20. Let LinkedIn do the hunting for you Hunting – Step 2 is to engage recommended leads
  • 21. Hunting – Step 3 is to find team connections Take advantage of your entire company’s rolodex
  • 22. Hunting – Step 4 is to listen for selling moments Social triggers create golden selling moments
  • 23. XYZ Company An example of a selling moment The rep sees an insight in the feed…
  • 24. XYZ Company ABC Company XYZ Company’s An example of a selling moment He reaches out while prospect is in the moment…
  • 25. XYZ Company …Magic happens An example of a selling moment
  • 26. A warm hand-off is the best way to build trust Selling through relationships – Introductions
  • 27. • Fast and lightweight, yet powerful • Best used for less senior prospects or if connection is tenuous • Appropriate to name drop without permission Name Drop Selling through relationships – Name Drop Get the value of an intro with a fraction of the effort
  • 28. Appeal first to emotional (right) side of the brain… • Personal interests • School pride • Articles and posts • Recommendations …Before challenging the logical (left) side of the brain • Insights • Data • Rankings 1 2 Warm outreach As a last resort, “cold” outreach can still be warm
  • 29. Visit us at Sales.LinkedIn.com Want to learn more?
  • 30. ©2014 LinkedIn Corporation. All Rights Reserved.